
The remote start system does not work if any
of the following occur:
•
The ignition is on.
• The anti-theft alarm triggers.
• You switch the feature off through the
touchscreen.
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Note: Do not use remote start if your fuel
level is low.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green
Remote Starting Your Vehicle 1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice. A tone sounds if the system fails to start.
Note:
You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound.
Note: Press the push button ignition switch
on the instrument panel as you apply the
brake pedal before driving your vehicle.
The power windows do not work during
remote start and the radio does not turn on.
The parking lamps remain on and your
vehicle runs for 5, 10 or 15 minutes,
depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 15 minutes, the duration
extends by another 15 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes. You can extend the engine running
time duration to a maximum of 30 minutes.
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WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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4. Press Lincoln Way Connect Reset.
5. Press
Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start
Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press
Continue.
Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode. Note:
Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to unlock
your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables. USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to
start your vehicle.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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Number of MyKeys
Indicates the number of MyKeys you have
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when you have
deleted all MyKeys.
Number of Admin Keys
Indicates how many admin keys you have
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Ford-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Ford-approved remote start system.
MYKEY – TROUBLESHOOTING Potential causes
Condition
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the transmitter into
the backup slot. See Starting a Gasoline Engine (page 209).
· The key or transmitter used to start the vehicle is the only admin key.
There always has to be at least one admin key.
· SecuriLock passive anti-theft system is disabled or in unlimited mode.
· The key or transmitter used to start the vehicle does not have admin
privileges.
I cannot program the configurable settings.
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LOCKING AND UNLOCKING
Your vehicle has an intelligent electronically
controlled door system that is in constant
communication with overall vehicle systems.
When you lock your vehicle using the lock
switch on each door interior trim panel, or
by using the keyless entry keypad or the lock
sensor on each door exterior trim panel, the
exterior door handle switches do not release
the doors. This helps to secure your vehicle
and prevent unauthorized entry. Also, when
your vehicle reaches a speed greater than
12 mph (20 km/h) the exterior door handle
switches do not release the doors.
If the airbags deploy or the fuel pump shutoff
switch activates, all interior and exterior
unlock switches do not unlock your door for
six seconds. This helps to secure the doors
in the event of a crash. After six seconds, all
switches reset and you can open the doors
using the interior and exterior unlatch
switches. Door Lock Indicator
An LED on each door lock switch illuminates
when you lock the doors. It remains on for
2 to 5 seconds after you switch the ignition
off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle,
the door lock switches and the interior
luggage compartment release switch do not
operate after 20 seconds. You must unlock
your vehicle with the remote control or
keyless entry keypad, or switch the ignition
on, to restore function to these switches.
You can switch this feature on or off in the
information display.
See General
Information (page 134).
Activating Intelligent Access
The intelligent access key must be within 3 ft
(1 m)
of the door or luggage compartment
you intend to lock or unlock. At a Door
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Electronic door handles are on each door.
Gently depress the switch inside the exterior
door handle to unlock and open the door.
An unlock symbol illuminates on the door
window trim indicating your vehicle is
unlocked. Locking sensors are on both front doors.
When the intelligent access key is within 3 ft
(1 m) of your vehicle you can lock your
vehicle by touching the locking sensor below
the keyless entry keypad. Doing so causes
a lock symbol to illuminate on the door
window trim indicating your vehicle is locked
and you can no longer release the door using
the exterior door handle switches. Touching
the locking sensor when the intelligent
access key is not within 3 ft (1 m) causes the
lock status to display, but does not lock the
doors.
Swipe across the locking sensor to display
the current lock status of your vehicle. The
lock status also displays when you open a
door or when the lock status changes.
Note: You cannot use the locking sensors
to unlock your vehicle.
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At the Luggage Compartment
Press the exterior release button. Remote Control
You can use the remote control at any time.
When you press the lock button on the
remote control, all exterior door handle
switches do not release the doors. When you
press the unlock button, all exterior door
handle switches release the doors.
Unlocking the Doors Press the button. The direction
indicators flash. You can then use
the exterior door handle switch to
unlock the door.
Press and hold both the lock and unlock
buttons on the remote control for three
seconds to change between driver door or
all doors unlock mode. The direction
indicators flash twice to confirm the change.
Driver door mode only unlocks the driver
door when you press the unlock button
once. All door mode unlocks all doors when you press the unlock button once. The
unlocking mode applies to the remote
control, keyless entry keypad and intelligent
access. You can also change between the
unlocking modes using the information
display. See General Information (page 134).
Locking the Doors Press the button. The direction
indicators flash. You can no longer
use the exterior door handle switch
to release the door.
Press the button again within three seconds
to confirm that all the doors are closed. A
tone sounds and the direction indicators
flash if all the doors and the luggage
compartment are closed.
Mislock
If any door is open, or if the luggage
compartment or hood is open, a tone sounds
and the direction indicators do not flash. The
exterior lock status display also flashes if any
door does not lock. You can switch this
feature on or off in the information display.
See General Information (page 134).
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