2021 Lexus LC500h lexus LC500h 2021 Owner's Manual / LEXUS 2021 LC500,LC500H OWNER'S MANUAL (OM11559U)

337
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 338
If your vehicle has to be stopped in an emergency .......................... 338
If the vehicle is trapped in rising water............................................ 339
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 341
If you think something is wrong ........................................................ 345
Fuel pump shut off system (LC500).................................... 346
If a warning light turns on or a warning buzzer sounds ....... 347
If a warning message is displayed ........................................................ 356
If you have a flat tire.................. 362
If the engine will not start (LC500).................................... 363
If the hybrid system will not start (LC500h) ................................. 364
If you lose your keys ................. 366
If the fuel filler door cannot be opened........................................ 366
If the electronic key does not operate properly .................... 367
If the 12-volt battery is discharged ........................................................ 369
If your vehicle overheats (LC500).................................... 376If your vehicle overheats
(LC500h)................................. 379
If the vehicle becomes stuck 382

3387-1. Essential information
7-1.Essential information
Press the switch to flash all of the turn
signal lights.
To turn them off, press the switch once
again.
■Emergency flashers
●LC500: If the emergency flashers are
used for a long time while the engine is
not running, the 12-volt battery may dis-
charge.
LC500h: If the emergency flashers are
used for a long time while the hybrid sys-
tem is not operating (while the “READY”
indicator is not illuminated), the 12-volt
battery may discharge.
●If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact, the
emergency flashers will turn on automati-
cally. The emergency flashers will turn off
automatically after operating for approxi-
mately 20 minutes. To manually turn the
emergency flashers off, press the switch
twice. (The emergency flashers may not
turn on automatically depending on the
force of the impact and conditions of the
collision.)
1Steadily step on the brake pedal
with both feet and firmly depress it.
Do not pump the brake pedal repeatedly
as this will increase the effort required to
slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to N
3 After slowing down, stop the vehi-
cle in a safe place by the road.
4 Stop the engine .
If the shift position cannot be shifted
to N
3 Keep depressing the brake pedal
with both feet to reduce vehicle
speed as much as possible.
4 To stop the engine ,
press and hold the engine switch
for 2 consecutive
Emergency flashers
The emergency flashers are used to
warn other drivers when the vehicle
has to be stopped in the road due to
a breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emergency
Only in an emergency, such as if it
becomes impossible to stop the
vehicle in the normal way, stop the
vehicle using the following proce-
dure:
Stopping the vehicle

3397-1. Essential information
7
When trouble arises
seconds or more, or press it briefly
3 times or more in succession.
5 Stop the vehicle in a safe place by
the road. 
Remove the seat belt first.
 If the door can be opened, open the
door and exit the vehicle.
 If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
 If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the engine has to
be turned off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the engine
.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.
WARNING
■Using an emergency hammer* for
emergency escape
The front side wind ows and rear side
windows, as well as the rear window can
be shattered by an emergency hammer
*
used for emergency escape.
However, an emergency hammer can
not shatter the windshie ld as it is lami-
nated glass.
*: Contact your Lexus dealer or after-
market accessory manufacturer for
further information about an emer-
gency hammer.

3407-1. Essential information
WARNING
■Escaping the vehicle from the window
There are cases where escaping the
vehicle from the window is not possible
due to seating position, passenger body
type, etc.
When using an emergency hammer,
consider your seat location and the size
of the window opening to ensure that the
opening is accessible and large enough
to escape.

3417-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
LC500: Be sure to transport the vehicle
with all four wheels raised off the ground.
If the vehicle is towed with the tires con-
tacting the ground, the drivetrain and
related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
LC500h: Be sure to transport the vehi-
cle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drive-
train and related parts may be damaged,
an accident may occur due to a change
in direction of the vehicle or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch switch> off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

3427-2. Steps to take in an emergency
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.155, 160, 359)
 There is a malfunction in the engine
immobilizer system system>. ( P.70)
 There is a malfunction in the smart
access system with push-button
start. ( P.367)
 The 12-volt battery is discharged.
( P.369)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
 LC500: The engine is running but
the vehicle does not move.
 LC500h: The hybrid system warn-
ing message is shown on the multi-
information display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch switch> is off. The steering lock mecha-
nism is not strong enough to hold the
front wheels straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a wheel-lift type
truck

3437-2. Steps to take in an emergency
7
When trouble arises
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to trans-
port the vehicle, use tire strapping
belts. Refer to the owner’s manual of
the flat-bed truck for the tire strapping
method. In order to suppress vehicle
movement during tr ansportation, set
the parking brake and turn the engine
switch off.
If a tow truck is not available in an emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1
Take out the screwdriver and the
towing eyelet. ( P.322)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to pre-
vent body damage.
Using a flatbed truck
Emergency towing
Emergency towing procedure

3447-2. Steps to take in an emergency
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using the screwdriver or
hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine .
If the engine does not
start, turn the engine switch switch> to IGNITION ON mode mode>.
7Shift the shift position to N and
release the parking brake.
Turn automatic mode off. ( P.177)
■While towing
If the engine is not running off>, the power assist for the brakes and
steering will not func tion, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be purchased at
your Lexus dealer.