Page 385 of 464

3857-2. Steps to take in an emergency
7
When trouble arises
76 ft•lbf (103 N•m, 10.5 kgf•m)
5Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by
the label “TEMPORARY USE ONLY”
on the tire sidewall.
Use the compact spare tire temporarily,
and only in an emergency.
●Make sure to check the tire inflation
pressure of the compact spare tire.
( P.407)
■After completing the tire change
The tire pressure warning system must be
reset. ( P.335)
■When using the compact spare tire
As the compact spare tire is not equipped
with a tire pressure warning valve and
transmitter, low inflat ion pressure of the
spare tire will not be indicated by the tire
pressure warning sy stem. Also, if you
replace the compact spare tire after the tire
pressure warning light comes on, the light
remains on.
■When the compact spare tire is
attached
The vehicle becomes lower when driving
with the compact spar e tire compared to
when driving with standard tires.
■If you have a flat fron t tire on a road cov-
ered with snow or ice
Install the compact spare tire on one of the
rear wheels of the vehicle. Perform the fol-
lowing steps and fit tire chains to the front
tires: 1
Replace a rear tire with the compact
spare tire.
2 Replace the flat front tire with the tire
removed from the rear of the vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact spare tire
●Remember that the compact spare tire
provided is specific ally designed for
use with your vehicle. Do not use your
compact spare tire on another vehicle.
●Do not use more than one compact
spare tire simultaneously.
●Replace the compact spare tire with a
standard tire as soon as possible.
●Avoid sudden acceleration, abrupt
steering, sudden br aking and shifting
operations that cause sudden engine
braking.
■When the compact spare tire is
attached
The vehicle speed may not be correctly
detected, and the following systems may
not operate correctly:
• ABS & Brake assist
•VSC
•TRAC
• Dynamic radar cruise control with full- speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Panoramic view monitor (if equipped)
• Lexus parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
• BSM (Blind spot monitor) (if equipped)
• Automatic high Beam
Page 386 of 464

3867-2. Steps to take in an emergency
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.390)
There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.172)
There may be a malfunction in the
immobilizer system. ( P.69)
There may be a malfunction in the
steering lock system.
The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
For vehicles sold in except Canada:
There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low
(approximately below -22°F [-
30°C]). ( P.65, 145)
WARNING
■Speed limit when using the compact
spare tire
Do not drive at speeds in excess of 50
mph (80 km/h) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed
for driving at high speeds. Failure to
observe this precaution may lead to an
accident causing deat h or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their
storage location to reduce the possibility
of personal injury during a collision or
sudden braking.
NOTICE
■Be careful when driving over bumps
with the compact spare tire installed
on the vehicle
The vehicle becomes lower when driving
with the compact spare tire compared to
when driving with standard tires. Be
careful when driving over uneven road
surfaces.
■Driving with tire chains and the com-
pact spare tire
Do not fit tire chains to the compact
spare tire.
Tire chains may damage the vehicle
body and adversely affect driving perfor-
mance.
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
If the hybrid system will not
start
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
( P.145)
Page 387 of 464

3877-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.391)
The 12-volt battery terminal con-
nections may be loose or corroded.
( P.328)
One of the following may be the cause
of the problem:
The 12-volt battery may be dis-
charged. ( P.391)
One or both of the 12-volt battery
terminals may be disconnected.
( P.328)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency. 1
Press the parking brake switch to
check that the parking brake is set.
(P.157)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the power switch to ACCES-
SORY mode.
4 Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus
dealer.
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency
Page 388 of 464

3887-2. Steps to take in an emergency
Remove the cover inside the trunk and
pull the lever.
Using the lever to open the fuel filler door
may not allow for an adequate reduction in
fuel tank pressure before refueling. To pre-
vent fuel from spilling out, turn the cap
slowly when removing it. During refueling,
fuel may spill out from the filler opening
due to air being discharged from inside the
fuel tank. Therefore, fill the fuel tank care-
fully and slowly.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys that were
provided with your vehicle.
If the fuel filler door cannot
be opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following proce-
dure can be used to open the fuel
filler door.
Opening the fuel filler door
Page 389 of 464

3897-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at
your Lexus dealer. If it is off, turn the func-
tion on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.113)
Use the mechanical key ( P.100) in
order to perform the following opera-
tions:
■Unlocking the door
1 Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.114) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer as soon as possible.
Locking and unlocking the
doors, opening the trunk and
using the key linked functions
Page 390 of 464

3907-2. Steps to take in an emergency
open.
■Key linked functions
1 Closes the windows and the moon roof
(turn and hold)
2 Opens the windows and the moon roof
(turn and hold)
These settings must be customized at your
Lexus dealer.
■Alarm
For Canada: Using the mechanical key to
lock the doors will not set the alarm system.
If a door is unlocked using the mechanical
key when the alarm system is set, the alarm
may be triggered.
1 Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of
the electronic key to the power
switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the power switch shortly and
firmly.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window after check-
ing to make sure that there is no possibil-
ity of any passenger having any of their
body parts caught in the window or
moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system
Page 391 of 464

3917-2. Steps to take in an emergency
7
When trouble arises
In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.347)
■Changing power switch modes
Release the brake pedal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.148)If you have a set of jumper (or booster)
cables and a second vehicle with a 12-
volt battery, you can jump start your
vehicle using the following procedure.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.72)
2 Open the hood ( P.319) and
open the fuse box cover.
If the 12-volt battery is dis-
charged
The following procedures may be
used to start the hybrid system if the
12-volt battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the hybrid system
Page 392 of 464
3927-2. Steps to take in an emergency
Push the tab in and lift the lid off.3Open the exclusive jump starting
terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and connect the
clamp on the other end of the positive cable to on the second vehicle.
Then, connect a negative cable clamp to on the second vehicle and con-
nect the clamp at the other end of the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any mo ving parts as shown in the illustration
5 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to recharge the 12-volt battery of your
vehicle.
A
B
C
D
A
B
C
D