2021 KIA SPORTAGE tow

6 33
What to do in an emergency
TOWING
Towing service
If emergency towing is necessary,
we recommend having it done by an
authorized Kia dealer or a commer-
cial tow-truck service. Proper lifting
and towing procedures are neces-
sary to prevent damage to the vehi-
cle. The use of wheel dollies or
flatbed is recommended.On AWD vehicles, your vehicle must
be towed with a wheel lift and dollies
or flatbed equipment with all the
wheels off the ground.
On FWD vehicles, it is acceptable to
tow the vehicle with the rear wheels
on the ground (without dollies) and
the front wheels off the ground.
If any of the loaded wheels or sus-
pension components are damaged
or the vehicle is being towed with the
front wheels on the ground, use a
towing dolly under the front wheels.
When being towed by a commercial
tow truck and wheel dollies are not
used, the front of the vehicle should
always be lifted, not the rear.
OQL065013
dolly
dolly
WARNING - Side and
curtain Air bag
If your vehicle is equipped with
side and curtain air bag, set the
ignition switch to LOCK or ACC
position when the vehicle is
being towed.
The side and curtain air bag
may deploy when the ignition is
ON, and the rollover sensor
detects the situation as a
rollover.
CAUTION
The AWD vehicle should never be towed with the wheels on theground. This can cause seriousdamage to the transmission orthe AWD system.

What to do in an emergency
346
When towing your vehicle in an
emergency without wheel dollies :
1. Set the ignition switch in the ACCposition.
2. Place the transmission shift lever in N (Neutral).
3. Release the parking brake.Removable towing hook
(if equipped)
1. Open the liftgate, and remove the towing hook from the tool case.
2. Remove the hole cover pressing the lower part of the cover on the
bumper.
CAUTION - Towing gear
position
Failure to place the transmis-sion shift lever in N (Neutral)may cause internal damage tothe transmission.
CAUTION - Towing
• Do not tow the vehicle back- wards with the front wheels onthe ground as this may causedamage to the vehicle.
• Do not tow with sling-type equipment. Use wheel lift orflatbed equipment.
OQL065016
OQL065015
OQL068017N
OQL068018N
■Front
■ Rear

6 35
What to do in an emergency
3. Install the towing hook by turning itclockwise into the hole until it is
fully secured.
4. Remove the towing hook and install the cover after use.Emergency towing
If towing is necessary, we recom-
mend you to have it done by an
authorized Kia dealer or a com-
mercial tow truck service. If towing service is not available in an
emergency, your vehicle may be
temporarily towed using a cable or
chain secured to the emergency tow-
ing hook under the front (or rear) of
the vehicle. Use extreme caution
when towing the vehicle. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a
short distance and at low speed.
Also, the wheels, axles, power train,
steering and brakes must all be in
good condition.
• Do not use the tow hooks to pull a
vehicle out of mud, sand or other
conditions from which the vehicle
cannot be driven out under its own
power.
• Avoid towing a vehicle heavier than the vehicle doing the towing.
• The drivers of both vehicles should communicate with each other fre-
quently.
OQL068019N
OQL068020N
■Front
■ Rear

What to do in an emergency
366
• Attach a towing strap to the towhook.
• Use only a cable or chain specifical- ly intended for use in towing vehi-
cles. Securely fasten the cable or
chain to the towing hook provided.
• Accelerate or decelerate the vehi- cle in a slow and gradual manner
while maintaining tension on the
tow rope or chain to start or drive
the vehicle, otherwise tow hooks
and the vehicle may be damaged.
• Before emergency towing, check if the hook is not broken or damaged. • Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply it steadily and with even force.
• To avoid damaging the hook, do not pull from the side or at a vertical
angle. Always pull straight ahead.
CAUTION
Using a portion of the vehicleother than the tow hooks fortowing may damage the body ofyour vehicle.
WARNING- Emergency
Towing Precautions
Use extreme caution when tow-
ing the vehicle.
• Avoid sudden starts or erratic driving maneuvers which
would place excessive stress
on the emergency towing hook
and towing cable or chain. The
hook and towing cable or
chain may break and cause
serious injury or damage.
• If the disabled vehicle is unable to be moved, do not
forcibly continue the towing.
We recommend that you con-
tact an authorized Kia dealer
or a commercial tow truck
service for assistance.
• Tow the vehicle as straight ahead as possible.
• Keep away from the vehicle during towing.

6 37
What to do in an emergency
• Use a towing strap less than 16feet (5 m) long. Attach a white or
red cloth (about 12 inches (30 cm)
wide) in the middle of the strap for
easy visibility.
• Drive carefully so that the towing strap is not loosened during tow-
ing.
• The driver must be in the vehicle for steering and braking operations
when the vehicle is towed and pas-
sengers other than the driver must
not be allowed to be on board.
Emergency towing precautions
• Turn the ignition switch to ACC sothe steering wheel isn’t locked.
• Place the transmission shift lever in N (Neutral).
• Release the parking brake.
• Press the brake pedal with more force than normal since you will
have reduced brake performance.
• More steering effort will be required because the power steer-
ing system will be disabled.
• If you are driving down a long hill, the brakes may overheat and brake
performance will be reduced. Stop
often and let the brakes cool off.
• The vehicle should be towed at a speed of 25 km/h or less within the
distance of 20 km. • If the car is being towed with all
four wheels on the ground, it can
be towed only from the front. Be
sure that the transmission is in
neutral. Be sure the steering is
unlocked by placing the ignition
switch in the ACC position. A driver
must be in the towed vehicle to
operate the steering and brakes.
CAUTION - Automatic
transmission
• To avoid serious damage to the automatic transmission, limitthe vehicle speed to 10 mph(15 km/h) and drive less than 1mile (1.5 km) when towing.
• Before towing, check the auto- matic transmission for fluidleaks under your vehicle. If theautomatic transmission fluid isleaking, flatbed equipment or atowing dolly must be used.
OQL065021

79
Maintenance
SCHEDULED MAINTENANCE SERVICE
Follow the Normal Maintenance Schedule if the vehicle is usually operated where none of the following conditions apply.
If any of the following conditions apply, follow the Maintenance Under Severe Usage Conditions.
• Repeated driving short distance of less than 5 miles (8 km) in normal temperature or less than 10 miles (16 km) infreezing temperature
• Extensive engine idling or low speed driving for long distances
• Driving on rough, dusty, muddy, unpaved, graveled or salt-spread roads
• Driving in areas using salt or other corrosive materials or in very cold weather
• Driving in heavy dust conditions
• Driving in heavy traffic areas
• Driving on uphill, downhill, or mountain roads repeatedly
• Towing a trailer or using a camper, or roof rack
• Driving as a patrol car, taxi, other commercial use of vehicle towing
• Driving over 106 mile/h (170 km/h)
• Frequently driving in stop-and-go condition
If your vehicle is operated under the above conditions, you should inspect, replace or refill more frequently than the following Normal Maintenance Schedule. After 120 months or 150,000 miles continue to follow the prescribed main-tenance intervals.

7 15
Maintenance
Severe driving conditions
A - Repeatedly driving short distance of less than 5 miles (8 km)in normal temperature or less than 10 miles (16 km) in freez-
ing temperature
B - Extensive engine idling or low speed driving for long dis- tances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread roads
D - Driving in areas using salt or other corrosive materials or in very cold weather E - Driving in heavy dust conditions
F - Driving in heavy traffic areas
G- Driving on uphill, downhill, or mountain road repeatedly
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I, J
Rear differential oil (AWD)REvery 72,000 miles (120,000 km)C, E, G, H, I, J
Transfer case oil (AWD)REvery 72,000 miles (120,000 km)C, E, G, H, I, J
Climate control air filter
(for evaporator and blower unit)RMore frequentlyC, E, G
Propeller shaftIMore frequentlyC, E

Maintenance
207
Severe driving conditions
A - Repeatedly driving short distance of less than 5 miles (8 km)in normal temperature or less than 10 miles (16 km) in freez-
ing temperature
B - Extensive engine idling or low speed driving for long dis- tances
C - Driving on rough, dusty, muddy, unpaved, graveled or salt- spread roads
D - Driving in areas using salt or other corrosive materials or in very cold weather E - Driving in heavy dust condition
F - Driving in heavy traffic area
G- Driving on uphill, downhill, or mountain road repeatedly
H - Towing a Trailer, or using a camper, or roof rack
I - Driving as a patrol car, taxi, other commercial use or vehicle
towing
J - Driving over 106 mph (170 km/h)
K - Frequently driving in stop-and-go conditions
MAINTENANCE ITEMMAINTENANCE OPERATIONMAINTENANCE INTERVALSDRIVING
CONDITION
Drive shafts and bootsIMore frequentlyC, D, E, F, G, H, I, J
Rear differential oil (AWD)REvery 75,000 miles (120,000 km)C, E, G, H, I, J
Transfer case oil (AWD)REvery 75,000 miles (120,000 km)C, E, G, H, I, J
Climate control air filterRMore frequentlyC, E, G
Propeller shaftIMore frequentlyC, D, E, F,G, H, I, J