2021 KIA SORENTO maintenance

GETTING STARTED
As you get to know your new Kia, you can explore this booklet to better understand how to operate its many features and systems.
You can find the complete Table of Contents on the next two pages, but first, be sure to review the following to better understand
some of your Kia’s most used features:
1 Smart Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
3 Power Adjustable Driver’s Seat* / Front Seat Headrest Adjustment . . . . . . 45-46
4 Seat Warmers* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5 Folding Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48-49
6 Windshield Wipers & Washers . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7 Smart Cruise Control (SCC)* . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
8 Normal Maintenance Schedules . . . . . . . . . . . . . . . . . . .61, Back Cover
9 User Settings – Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 08
10 Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . 28-29
11 UVO link Activation* / UVO Assistance* . . . . . . . . . . . . . . . . . . . . . . 32
12 Standard Audio System* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
13 Standard Audio System - Value with UVO link* . . . . . . . . . . . . . . . . . . 34
14 UVO link with Navigation* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
15 Kia Access with UVO link App Download . . . . . . . . . . . . . . . . . . . . . 33
16 Kia Access with UVO link App Features Guide . . . . . . . . . . . . . . . . . . . 33
17 Android Auto™ / Apple CarPlay® Setup . . . . . . . . . . . . . . . . . . . . . . 30
Driving while distracted can result in a loss of vehicle control that may lead to an accident, severe personal injury and death. The driver’s primary responsibility is in the safe and legal operation of a vehicle, and handheld devices, other equipment or vehicle systems which take the driver’s eyes, attention and focus away from the safe operation of a vehicle or that are not permissible by law should never be used during operation of the vehicle.
www.kia.com Consumer Affairs - Roadside Assistance†18:1-800-333-4KIA (800-333-4542)
SORENTO FE ATURES & FUNCTIONS GUIDE*IF EQUIPPED
Always check the Owner’s Manual for complete operating information and safety warnings.

TABLE OF CONTENTS
VIDEOS & QR CODES .....Inside Front Cover
INSTRUMENT CLUSTER
Instrument Cluster Overview ................03Indicators & Warning Lights .................04Tire Pressure Monitoring System ( TPMS) .......05Fuel Economy ............................05Drive Mode Integrated Control System* ........06
VEHICLE SETTINGS
Trip Modes / Trip Computer ..................07LCD Instrument Cluster Modes ...............07User Settings – Instrument Cluster ............08Vehicle Settings* – Audio Head Unit ...........08Vehicle Auto-Shut Off* .....................09Service Interval Mode ......................09
ADVANCED DRIVER ASSISTANCE SYSTEMS (ADAS)
Blind-Spot Collision-Avoidance Assist (BCA)* .....10Rear Cross-Traffic Collision-Avoidance Assist (RCCA)* ...........................11Lane Keeping Assist (LK A)* ..................12Safe Exit Assist (SE A)* ......................13Lane Following Assist (LFA)* ..................14Forward Collision-Avoidance Assist (FCA)* .......15Leading Vehicle Departure Alert (LVDA) .........16Highway Driving Assist (HDA)* ................17Manual Speed Limit Assist (MSL A) .............18Intelligent Speed Limit Assist (ISL A) ............18Driver Attention Warning (DAW) ...............19
DRIVER’S PANEL
Instrument Cluster Illumination Control .........20Electronic Stability Control (ESC) .............20Hill-Start Assist Control (HAC) ...............20Reverse Parking Aid Function* ...............21Engine Start /Stop Button*. . . . . . . . . . . . . . . . . . . 21Power Windows, Window Lock & Central Door Lock / Auto Door Lock /Unlock ..........22
DRIVER’S PANEL (CO N T IN U ED)
Electronic Child Safety Lock System ...........22Rear Door Locks - Double Pull to Open .........22Power Folding Outside Mirrors* ..............23Power/Heated Outside Mirrors*. . . . . . . . . . . . . . . 23Manual Folding Mirrors .....................23
STEERING WHEEL CONTROLS
Headlights & High Beams ...................24Daytime Running Lights (DRL) / High Beam Assist .24Turn Signals & Fog Lights* ......................25Windshield Wipers & Washers / Rear Wiper & Washer* 25Smart Cruise Control (SCC)* .....................26Cruise Control (CC) .........................27Tilt/ Telescoping Steering Wheel. . . . . . . . . . . . . . . . 27
AUDIO SYSTEMS
Bluetooth® Wireless Technology ..............28 Audio Controls ...........................29 Android Auto™ / Apple CarPlay® Setup .........30Standard Audio System* ....................31UVO link Activation* / UVO Assistance* .........32Kia Access with UVO link App Download ........33Kia Access with UVO link App Features Guide ....33Standard Audio System - Value with UVO link* ...34UVO link with Navigation* ...................35
CENTER PANEL
Digital Clock / Multimedia USB Port, Power Outlets & USB Charger Port ..........36Wireless Smartphone Charging System* ........37Automatic Climate Control ..................38Manual Climate Control* ....................40Automatic Gear Shift with Sportmatic® Shifting ...41Dual Clutch Transmission (DCT )* ..............41AWD (All-Wheel Drive) Lock* ................42Idle, Stop & Go (ISG) System .................42Electronic Parking Brake (EPB) / Auto Hold ......43Heated Steering Wheel .....................44Seat Warmers / Ventilated Seats* .............44
S E AT I N G
Front Seat Headrest Adjustment* .............45Driver Position Memory System*. . . . . . . . . . . . . . 45Power Adjustable Driver’s Seat* / Power Lumbar* 46Manual Adjustable Driver’s Seat* .............46Rear Occupant Alert (ROA) with Ultrasonic Sensors 472nd-Row Folding Seat / Auto-Folding Seat ......483rd-Row Folding Seat / One-Touch Slide & Fold ..49
OTHER KEY FEATURES
Sunvisor ................................50Remote Keyless Entry (Folding Key)* ..........50Double-Turn Lock /Unlock All .................50Smart Key* ..............................51Power Liftgate* ...........................52Smart Liftgate with Auto Open* ..............53Map/Room Lamps. . . . . . . . . . . . . . . . . . . . . . . . . 54Panoramic Sunroof with Power Sunshade* ......54HomeLink® with Auto-Dimming Rearview Mirror .55Surround View Monitor (SVM)* ...............56Rear View Monitor (RVM) ...................57Blind-Spot View Monitor (BVM)* ..................57Reverse Parking Collision-Avoidance Assist (PCA) ...58Forward*/Reverse Parking Distance Warning (PDW ) 58Hood Release Lever and Latch ...................59Fuel Cap / Malfunction Indicator ..................59
SAFETY FEATURES
Occupant Detection System (ODS) / Passenger Airbag Off Indicator .............60Child-Protector Rear Door Lock ..............60Seat Belts ...............................60
MAINTENANCE CHART - TURBO ...61
MAINTENANCE CHART -
NON-TURBO .................Back Cover
LEGAL DISCLAIMERS ....Inside Back Cover
*IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER2SORENTO FEATURES & FUNCTIONS GUIDE

ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED †LEGAL DISCL AIMERS ON BACK INSIDE COVER5

The TPMS indicator functions as both the Low Tire Pressure
Light and the TPMS Malfunction Indicator.
The TPMS indicator is designed to illuminate if it detects one or more
tires is significantly underinflated, the vehicle has a spare tire installed
without TPMS or the outside temperature becomes significantly lower.
The Low Tire Pressure Position
Indicator A is displayed on the LCD
screen in the Instrument Cluster when
the tire(s) is underinflated. Inflate
the tire(s) to specifications using an
accurate tire pressure gauge to turn
off the Low Tire Pressure Indicator .
See the front driver’s door jamb for
PSI specifications.
When there is a problem with the TPMS, the TPMS Malfunction Indicator
will blink for approximately one minute and then illuminate. See the
dealer for service.
Tire Pressure Monitoring System (TPMS)†2 6
REMINDERS:
• Check the recommended tire pressure label located on the left side of the driver’s door jamb, visible when the door is opened.
• Consult your dealer for service if the Low Tire Pressure Light remains illuminated after inflating your tire(s).
• Personal electronic devices (such as laptops, wireless chargers, remote start systems, etc.) may interfere with the TPMS system, which may cause the Malfunction Warning Indicator (Check Engine Light) to illuminate.
Fuel Economy
Several factors contribute to your vehicle’s fuel economy, such as maintenance of your vehicle, driving style, environmental
conditions, vehicle weight and vehicle aerodynamics. Below are some tips on how to help improve fuel economy:
For more information on Fuel Economy, you can snap the QR Code above to view a video or refer to section 6 in the Owner’s Manual.
For illustrative purposes only. Your actual display, buttons and/or features may vary.
•Keep your vehicle in good condition with regular
maintenance
•Don’t let the engine idle longer than necessary
•Drive at a moderate speed, accelerating smoothly and at
a moderate rate
•Keep tires inflated to the recommended pressure
•Travel lightly, without carrying unnecessary weight in
your vehicles
•Avoid placing large or heavy items on roof racks
•Avoid hilly, winding or poorly maintained roads
25
34 34
34
psi
Low Tire Pressure

•Even with TPMS, tire pressure should be checked manually at least once a month. Only adjust tire pressure on “cold tires” that have been sitting for approximately 20 minutes, and tires that are not hot in temperature from direct sunlight or heat
•For proper maintenance and optimal fuel economy, maintain the recommended tire inflation pressures and stay within the load limits and weight distribution recommended for your vehicle
•In winter or cold weather, the TPMS light may illuminate if the tire pressure was adjusted to the recommended tire inflation pressure during warm weather
QUICK TIPS
A
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Tire Pressure Monitoring System Video
Fuel Economy Video
INSTRUMENT CLUSTERINSTRUMENT CLUSTER

The Vehicle Auto-Shut Off, when certain conditions are met, will
turn the vehicle off automatically after a pre-set time (30 or 60
minutes) in the User Settings .
A warning on the Instrument Cluster LCD will appear stating the
“Vehicle will be turned off automatically in…” and a chime will
sound when the timer starts A.
When timer ends, a continuous beep
sounds for one minute before the
vehicle shuts off.
Auto-Shut Off Settings – The system
is on by default and timer is pre-set
to 30 minutes. To change the pre-set
time settings, go to User Settings on
the Instrument Cluster LCD by pressing
the Mode button C on right side of
the Steering Wheel. Select Convenience, then Vehicle Auto-Shut Off.
Move through the selections by pressing the OK button D on the
Steering Wheel. Select 30 minutes, 60 minutes or Disable for off B.
ALWAYS CHECK THE OWNER’S MANUAL FOR COMPLETE OPER ATING INFORMATION AND SAFET Y WARNINGS. *IF EQUIPPED9
Vehicle Auto-Shut Off*
The timer that appears on the Instrument Cluster’s LCD can be reset using the OK button on the right side of the Steering Wheel.
QUICK TIP
REMINDERS: •
When the vehicle is turned off then on again, the system defaults to on (30-minute pre-set time) •The system will activate when the vehicle is on and these conditions are met:– The vehicle is in (P) Park– The driver’s seat belt is unfastened – The driver’s door is opened– The passenger seat is not occupied
Vehicle Auto-Shut Off
Back
60 min.
30 min.
Off
Vehicle will be turned off automatically in
59:01
: ResetOKA
B
To enter Service Interval Mode, press the Mode button C, go to User Settings and enter by pressing the
OK button D. Move up/down to Service Interval by
pressing the OK button D, then press the OK button D to enter. System will display the number of miles
remaining until the next service is due, as well as the
type of service due.
When service is required, the
following will be displayed:
Service Required E.
To reset the Service Interval
Mode system, press and hold
the OK button D for more than 1 second.
Press the OK button D up/down to go back to the
previous mode/item.
To turn Service Interval OFF F, go to User Settings.
Service Interval Setting G
To set the service interval in User Settings mode:
•Press the Mode button C to go to User Settings
and press the OK button D to enter
•If Service Interval is OFF, press the OK button D to turn ON
•Press the OK button D up/down to select/change the interval setting
•Press the OK button D to select the interval
Service Interval Mode
(Images are for illustration purposes only and may vary)
S
ervic e Interval
- 3 0 00 0mi.-3 3 65daysH old : R e se tOK
Service r equired
-20mi-5day
S e rv ic e Interval
Of fServic e Interval
- 3 0 00 0mi.-3 3 65daysH old : R e se tOK
Service r equired
-20mi-5day
S e rv ic e Interval
Of fServic e Interval
- 3 0 00 0mi.-3 3 65daysH old : R e se tOK
Service r equired
-20mi-5day
S e rv ic e Interval
Of f
EGF
Refer to the inside front cover for more information on QR codes.www.youtube.com/KiaFeatureVideos
QR CODES
Vehicle Auto-Shut Off Video
LCD Display: Maintenance Video
MODE MODE
MODE
MODE MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
Bluetooth Eco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE CRUISE
CRUISE
D
See section 4 in the Owner’s Manual for more information.
VEHICLESETTINGS
VEHICLE SETTINGS
Refer to section 5 in the Owner’s Manual for more information.
C

A . See the Owner’s Manual for complete maintenance schedule. These are approximate estimated intervals. Refer to vehicle mileage for maintenance item schedule. B. And, if necessary, adjust, correct, clean or replace.C. If TOP TIER detergent gasoline is not available, one bottle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives.D. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel quality being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficulty starting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for service.
E. Transfer case oil and rear differential oil should be changed anytime they have been submerged in water.F. Inspect for excessive tappet noise and/or engine vibration and adjust if necessary.G. The drive belt should be replaced when cracks occur or tension is reduced excessively.See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO link App or your account on https://owners.Kia.com ( Vehicles equipped with UVO link only – See page 32 for setup information)
QUICK TIP
‡ If equipped.61
De livery FirstThe priority that delivers more SORENTO NORMAL MAINTENANCE SCHEDULE TURBO P=Perform • R=Replace • I=InspectB
(up to 60,000 miles)A MAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS6,00012,00018,00024,00030,00036,00042,00048,00054,00060,000
Add fuel additiveCPPPPPPPPPP
Rotate tiresPPPPPPPPPP
Engine Oil & Oil FilterRRRRRRRRRR
Battery conditionIIIIIIIIII
Brake lines, hoses and connectionsIIIIIIIIII
Brake discs and padsIIIIIIIIII
Vacuum hoseIIIIIIIIII
Steering gear rack, linkage & bootsIIIIIIIIII
Driveshaft and bootsIIIIIIIIII
Suspension mounting jointsIIIIIIIIII
Air conditioner compressor/refrigerantIIIIIIIIII
Exhaust systemIIIIIIIIII
Intercooler, in/out hose, air intake hose (Every 4,800 miles)IIIIIIIIII
Air cleaner filterIIIRIIIRII
Brake fluidIIIIIIIIII
Climate control air filterRRRRR
Propeller Shaft (AWD)IIIII
Parking brakeIIIII
Fuel tank air filter/fuel tank, vapor hose and cap ‡ DIIIII
Cooling SystemIIIIIII
Fuel lines, hoses and connectionsII
Dual clutch transmission fluidI
Rear Differential / Transfer case oil (AWD) (Every 36,000 miles)EI
Spark Plugs (Every 42,000 miles)R
Valve clearanceFI
Drive belts (First 60,000 miles, then every 15,000 miles)GI

KEY FEATURE WALKTHROUGHDURING DELIVERY Multimedia USB Ports, Power Outlets* Blind-Spot Collision Avoidance-Assist (BCA)* Clock Setup Engine Start/Stop Button HomeLink
® with Auto-Dimming Rearview Mirror
Lane Keeping Assist (LK A)* Passenger Airbag Off Indicator
Panoramic Sunroof Operation* Rear View Monitor (RVM) Seat Warmers / Ventilated Seats* Smart Key Sunvisor Tire Pressure Monitoring System (TPMS)
*if equipped
Explain first service process and schedule first service appointment Tour Parts & Service departments, introduce staff and explain value of Kia Parts and Service Review recommended maintenance schedule and maintenance requirements to validate warranty Review business hours Review the Kia 10-year/100,000-mile warranty program Ensure 100% satisfaction with sales and delivery process and no problems with the vehicle Confirm time and best contact number for initial dealer follow-up Smart Cruise Control with

Stop & Go*

Demonstrate operation
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
Bluetooth Eco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
MODE
MODE MODE
MODE
MODE
OK
CRUISE
Smart Cruise Control
OK
Cruise Control
OK
CRUISE
BluetoothEco
OK
CRUISE
L FA
OK
CRUISE
User Settings
Trip Modes
Fuel Econ
OK
CRUISE
HDA
MODE
OK
CRUISE
Audio LV DA MSLA - ISLA
MODE
OK
MODE
CRUISECRUISE
Bluetooth
® Wireless Technology

Demonstrate operation
Sales Consultant:
______________________________________________________________
Date:
____________________
Sales Manager:
________________________________________________________________
Date:
____________________
Customer:
_____________________________________________________________________
Date:
____________________
Standard Audio System* Standard Audio System - Value

with UVO link* For furthur operational information, refer

to the Car Infotainment System Quick

Reference Guide.
UVO link with Navigation* For furthur operational information, refer

to the Car Infotainment System Quick

Reference Guide. Kia Access with UVO link App Download Kia Access with UVO link App Features Guide
Android Auto
™ / Apple CarPlay
®
Setup* UVO link Activation /

UVO Assistance*

For further UVO operations, refer to the

Car Infotainment System Quick Reference Guide.
SORENTO
CUSTOMER DELIVERY CHECKLIST
MEDIARADIO
TRACK
>SETUP< SEEK
POWERPUSH
VOL ENTER
TUNE
FILE
SETUP
N AV
MAP
MEDIA SEEK
RADIO
TRACK
POWERPUSH
VOL ENTER
TUNE
FILE

(up to 60,000 miles)*MAINTENANCE INTERVALS (MILES)
MAINTENANCE ITEMS7, 5 0 015,00022,50030,0003 7, 5 0 045,00052,50060,000
Rotate tiresPPPPPPPPAdd fuel additive1PPPPPPPP
Engine Oil & FilterRRRRRRRR
Air cleaner filterIIIRIIIR
Battery conditionIIIIIIII
Brake lines, hoses and connectionsIIIIIIII
Brake discs and padsIIIIIIII
Vacuum hoseIIIIIIII
Steering gear rack, linkage & bootsIIIIIIII
Suspension ball jointsIIIIIIII
Air conditioner compressor/refrigerantIIIIIIII
Exhaust systemIIIIIIII
Brake fluidIIIIIIII
Climate control air filterRRRR
Drive shafts and bootsIIII
Propeller shaft (AWD)IIII
Fuel tank air filter ‡ 2IIII
Parking brake (foot type)IIII
Vapor hose and fuel filler capIIII
Cooling SystemIII
Fuel lines, fuel hoses and connectionsII
Rear differential oil (AWD)II
Transfer case oil (AWD)3II
Drive belts (First 60,000 miles, then every 15,000 miles)5I
Delivery FirstThe priority that delivers more SORENTO NORMAL MAINTENANCE SCHEDULE NON-TURBO P=Perform • R=Replace • I=InspectB
* See the Owner’s Manual for complete maintenance schedule† And, if necessary, adjust, correct, clean or replace‡ If equipped1. If TOP TIER detergent gasoline is not available, one bottle of additive is recommended. Additives are available from your authorized Kia dealer along with information on how to use them. Do not mix other additives2. Both the fuel filter & fuel tank air filter are generally considered to be maintenance free, depending on fuel
quality being used. However, periodic inspection is recommended. If your vehicle is having issues like fuel flow restriction, power surging, loss of power, difficulty starting, etc., replace the fuel filter immediately and consult an authorized Kia dealer for service.3. Transfer case oil and rear axle oil should be changed anytime they have been submerged in water4. Inspect for excessive tappet noise and/or engine vibration and adjust if necessary5. The drive belt should be replaced when cracks occur or tension is reduced excessively
See your Owner’s Manual for more details and complete maintenance information, including severe maintenance schedule. Warranty may be voided if maintenance schedule is not followed.
© 2020 Kia Motors America, Inc. All rights reserved.Consumer - Roadside Assistance†17: 1-800-333-4KIA (4542)
Check your Maintenance Schedule or schedule an appointment with a dealer using your UVO link account by logging into your Kia Access with UVO App or your account on https://owners.kia.com/ ( Vehicles equipped with UVO only)
QUICK TIP
Part Number: MQ210-PS-004