2021 INFINITI QX80 Infiniti Connection

Shows a list of available categories.
Speak a category command or touch
the key of the corresponding category.
Touch [Settings] or say "Settings" to
display the system voice settings.
Shows a list of available commands for
the selected category. Speak a preferred
command.
Touch [Help] or say “Help” to hear help
announcements on how to use the
system.
INFO:
Push <
>to stop the help announcements.
Example
Previously selected command
Command list
You can speak a command from the list
or touch the corresponding key. Pre-
ferred words can be spoken for the part
of the command enclosed in < >.
[Previous]/[Next]
Say as a command or touch to go to the
previous/next screen.
Example
Speak a number from 1 to 5 or touch an
item on the list screen to select the item.
How to speak numbers
The Voice Recognition System requires the
user to speak numbers in a certain way when
giving voice commands. General rule:
“500”, “800” and “900” can be pronounced
as “five hundred”, “eight hundred” and “nine
hundred” respectively.
For other numbers, only single digits “0”
(zero) to “9” can be used. (For example, for
the number “600”, speaking “six zero zero”
can be recognized by the system, but “six
hundred” cannot be recognized.)
Example:
1-800-662-6200
“One eight hundred six six two six two zero
zero”
INFO:
For the best recognition, speak “zero” for the
number “0”, and “oh” for the letter “o”.
Voice command examples
As examples, some additional basic opera-
tions that can be performed by voice
commands are described here.
Example 1 — Placing call by speaking a
phone number:
7. Voice recognition
7-5

7. Voice recognition
1. Push<>on the steering wheel.
2. Wait for the indicator to change to
.
Speak “Phone”.
Example
3. Speak “Dial ”.
Example
4. The phone number recognized by the system is displayed on the screen. If the
number is correct, say “Dial”.
5. The system will make a phone call to the spoken phone number. Example 2 — Setting home as a destination
(if so equipped):
1. Push <
>on the steering wheel.
2. Wait for the indicator change to
.
Speak “Navigation”.
3. Speak “Go Home”. The navigation sys- tem will set home as a destination.
INFO:
. Location of home must be registered to
the Address Book prior to using this
command.
. The step of speaking “Navigation” can be
omitted.
Example 3 — Tuning station of FM:
1. Push <
>on the steering wheel. 2. Wait for the indicator to change to
.
Speak “Audio”.
3. Speak “Tune FM ”. The system will tune to the FM radio station and the
audio screen will be displayed.
7-6

SYSTEM VOICE SETTINGS
The system voice settings can be changed.
1. Push

7. Voice recognition
MEMO
7-8

8 Troubleshooting guide
Customer assistance ........................................................ 8-2
System unit ........................................................................\
. 8-3Liquid crystal display .................................................. 8-3
Wi-Fi connection (if so equipped) ................................ 8-4 Wi-Fi hotspot (if so equipped) ................................ 8-5
Audio system ..................................................................... 8-6 HD Radio technology ................................................. 8-6
Compact Disc (CD) player ........................................ 8-8
iPod® player .............................................................. 8-10
USB memory device ................................................. 8-12
Bluetooth® audio ...................................................... 8-13
Bluetooth® Hands-Free Phone System .................. 8-15 INFINITI InTouchTMServices (if so equipped) ....... 8-19
Apple CarPlay® ............................................................. 8-20
Android Auto ................................................................... 8-21
Siri® Eyes Free ............................................................... 8-23
Navigation (if so equipped) ........................................ 8-24 Basic operations ..................................................... 8-24
Vehicle icon ............................................................... 8-25
Route calculation and visual guidance .............. 8-27
Voice guidance ......................................................... 8-29
Traffic information ................................................ 8-30
Voice recognition ........................................................... 8-31

8. Troubleshooting guide
CUSTOMER ASSISTANCE
For assistance or inquiries about the
INFINITI Navigation System, contact the
INFINITI NAVIGATION SYSTEM HELP-
DESK. See the contact information on the
inside front cover of this manual.
8-2

SYSTEM UNIT
LIQUID CRYSTAL DISPLAY
Symptom Possible cause Possible solution
The screen is too dark. The cabin temperature is too low.Wait until the cabin temperature becomes
moderate.
Screen brightness is set to the maximum dark-
ness. Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
The screen is too bright. Screen brightness is set to the maximum brightness.Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
A small black spot or a small bright spot appears
on the screen. This is a typical phenomenon for liquid crystal
displays.This is not a malfunction.
A dot or stripe pattern appears on the screen. Electromagnetic waves that are generated from neon billboards, high voltage electric power
cables, ham radios or other radio devices
equipped to other vehicles may adversely affect
the screen.This is not a malfunction.
Image lag appears on the screen. This is a typical phenomenon for liquid crystal displays.This is not a malfunction.
Image motion displayed on the screen is slow. The cabin temperature is less than 50°F (10°C). Wait until the cabin temperature rises to within 50°F (10°C) and 122°F (50°C).
When looking at the screen from an angle, the
screen lightens or darkens. This is a typical phenomenon for liquid crystal
displays.Adjust the brightness setting of the screen.
“Display Settings” (page 2-34)
The screen turns black or blue, or a system error
message is displayed.
The symptoms are not recovered after restart-
ing the system. A system malfunction has occurred. It is recommended that you contact an INFINITI
retailer for an inspection.
8. Troubleshooting guide
8-3

8. Troubleshooting guide
WI-FI CONNECTION (if so
equipped)
SymptomPossible cause Possible solution
The name of the device which you wish to
connect is not displayed on the Connec-
tions screen. The device is turned off.
Check that the device is turned on.
The device does not support a WPA2 security
network. Check that the security network is supported by the
device.
The in-vehicle system cannot connect to
the Wi-Fi network. The device is turned off.
Check that the device is turned on.
The network password is incorrect. Check that the network password is correct.
Check the entered password is correct.
8-4