2021 INFINITI QX50 Infiniti Connection

contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any closer
to the antenna than specified by the
pacemaker manufacturer. The radio
waves from the TCU antenna may
adversely affect the operation of the
pacemaker while using the INFINITI
InTouch
TMServices.
INFO:
. INFINITI InTouch
TMServices features
are dependent upon subscription enroll-
ment and the telematics device being in
operative condition, cellular connectivity,
navigation map data and GPS satellite
signal reception. Terms and conditions of
the INFINITI InTouch
TMServices Sub-
scription Agreement apply.
. Enrollment is required in order to use
INFINITI InTouch
TMServices. The ser-
vices that can be received vary depend-
ing on the plan in which you are enrolled. .
All services are complimentary for the
trial period.
. After the trial period, use of the service
will no longer be complimentary.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech.” Check local
regulations before using this feature.
If equipped, your vehicle may include
INFINITI InTouch
TMconnected features
and services such as emergency SOS calling,
Automatic Collision Notification, Wi-Fi, Re-
mote Services, Navigation, Bluetooth® and
more.
INFINITI InTouch
TMServices may be up-
dated. The latest detailed information is
available on the following websites or from
the support line.
INFINITI InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Cana-
da)
INFINITI InTouch
TMServices support
line:
1-855-444-7244
. Automatic Collision Notification (if so
equipped): The TCU (Telematics Control Unit) gen-
erates a signal automatically to the
INFINITI InTouch
TMServices Response
Center in the case of an accident severe
enough to trigger one of the vehicle’s air
bags. Upon the signal, a Response
Specialist receives the vehicle location
and customer information and notifies
the proper authorities in accordance with
established policies and procedures.
. Emergency Call (if so equipped):
The Emergency Call feature provides
emergency assistance by connecting to
a Response Specialist. In the event of an
emergency, push the in–vehicle E-Call
(SOS) button to use this feature. The
Response Specialist provides various
assistance depending on the situation.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
. Connection to Roadside Assistance (if
so equipped):
Roadside Assistance allows you to re-
ceive assistance from the Roadside Re-
sponse Specialist for a non–emergency
incident that requires a towing or third-
party response service. The service is
5. Information and vehicle settings
5-9

5. Information and vehicle settings
accessed by pushing the in-vehicle E-Call
(SOS) button. Roadside Assistance may
also be used in conjunction with the
Emergency Assistance service, if war-
ranted.
For details of the E-Call (SOS) button
operation, refer to the vehicle Owner’s
Manual.
Notice to Bluetooth® Hands-Free
Phone users
The Bluetooth® Hands-Free Phone System
will be disabled and not be able to take
phone calls while the vehicle is connected to
the INFINITI InTouch
TMServices Response
Specialists or the emergency support staff at
the INFINITI Response Center.
This is to avoid various services by INFINITI
InTouch
TMServices Response Specialists
(such as route guidance) and INFINITI
InTouch
TMServices emergency support
staff being interrupted by incoming calls.
Incoming phone calls received while the
vehicle is connected to the Service Center
will not be listed in the call history of the
Bluetooth® Hands-Free Phone System.
However those incoming calls may be listed
in the call history of your mobile phone,
depending on its capabilities. After discon- necting communication with the INFINITI
InTouch
TMServices Response Specialist or
INFINITI InTouchTMServices emergency
support staff, check the incoming call history
on your mobile phone when it is safe to do
so.
Service application
A separately purchased INFINITI InTouchTM
Services subscription is required. For de-
tailed information, contact an INFINITI
retailer or refer to the following INFINITI
InTouch
TMServices website:
www.infinitiusa.com/intouch (for U.S.)
www.infiniti.ca/intouch/en/ (for Canada)
INFO:
If the vehicle is owned by another person
and is resold, the subscription for this service
must be canceled and all data stored on the
device must be deleted.
Operating tips
WARNING
. Use the INFINITI InTouchTMServices
after stopping your vehicle in a safe
location. If you have to use the INFINITI InTouch
TMServices while
driving, exercise extreme caution at
all times so full attention may be
given to vehicle operation.
. If you are unable to devote full
attention to vehicle operation while
talking with the INFINITI InTouch
TM
Services, pull off the road to a safe
location and stop your vehicle.
. Do not use the INFINITI InTouch
TM
Services with the engine stopped. Doing
so may discharge the vehicle battery.
. The INFINITI InTouch
TMServices cannot
be used under the following conditions:
— The INFINITI InTouch
TMServices sub-
scription has expired.
— The vehicle is outside the area where the cellular network service is recei-
vable.
— The vehicle is in a location with poor signal reception such as tunnels,
underground parking garages, behind
buildings or in mountainous areas.
— The line is busy.
5-10

— The TCU (Telematics Control Unit) orother systems of your vehicle are not
working properly.
— The INFINITI InTouch
TMServices net-
work system is disabled.
. Information feeds download cannot be
used when the vehicle is connected to
the INFINITI InTouch
TMServices Data
Center and INFINITI InTouchTMServices
Response Center.
. Communication with the INFINITI In-
Touch
TMServices Data Center is related
to the data communication mode and
may cause occasional difficulty in receiv-
ing signals, and the signal receivable area
may be limited compared to regular
mobile phones.
. You may hear clicks or experience inter-
ruptions while speaking with the
INFINITI InTouch
TMServices Response
Specialists. This is due to a shift in the
connection zone and is not a malfunc-
tion.
. Depending on the line used, the sound
volume may decrease. Adjust the volume
as necessary. .
Received sounds may be distorted or
ambient noise may sound like voices of a
crowd. This is due to the use of the
digital line and is not a malfunction.
. You may hear your own voice from the
speaker when talking with the INFINITI
InTouch
TMServices Response Specialists
due to a network disturbance. When this
occurs, reconnect the line after a few
minutes or at a different location.
. This vehicle incorporates a communica-
tion device that is called a TCU (Tele-
matics Control Unit). The communication
connection between this unit and the
INFINITI InTouch
TMServices Data Cen-
ter allows for various services. When the
system connects to the INFINITI In-
Touch
TMServices Data Center, an an-
tenna icon will appear on the screen. Use
the service in a location where the
symbol representing good signal recep-
tion appears on the screen.
: When the signal reception is good
: When the signal reception is bad
. The INFINITI InTouch
TMServices use the
TCU (Telematics Control Unit) for com-
munications. Even if the antenna icon
indicates good reception, connection to the INFINITI InTouch
TMServices Data
Center may be disabled. This does not
indicate a malfunction. Operate the
system again after a few minutes.
INFINITI INTOUCHTMSERVICES
MENUS
With INFINITI InTouchTMServices, various
information can be received and displayed
on the screen. The information can also be
announced by the system.
1. Push

5. Information and vehicle settings
Available items Content
[Call INFINITI Assis-
tance]The system connects
to the INFINITI In-
Touch
TMServices
Data Center. Various
services to support
your driving are avail-
able by answering the
Interactive Voice
Menu.
“Connecting to
Interactive Voice
Menu”
(page 5-12)
[History] Access the messages sent to the vehicle
from the INFINITI In-
Touch
TMServices
Data Center.
“History”
(page 5-12)
[InTouch Services
Settings] INFINITI InTouch
TM
Services settings can
be changed.
“INFINITI In-
TouchTMSer-
vices settings”
(page 5-14)
Connecting to Interactive Voice
Menu (if so equipped)
Various services to support your driving are
available by using the Interactive Voice
Menu. For more details, contact the
INFINITI InTouch
TMServices support line
at 1-855-444-7244 or refer to the INFINITI
InTouch
TMServices website www.infinitiu-
sa.com/intouch (for U.S.)/www.infiniti.ca/
intouch/en/ (for Canada).
1. Push

INFO:
. Touch [Stop] during communication with
the INFINITI InTouch
TMServices Data
Center to cancel the connection.
. A message is displayed when the com-
munication is disconnected while down-
loading information due to a poor
communication status. Select [Yes] to
restart the download.
. Laws in some jurisdictions may restrict
the use of “Text-to-Speech”. Check local
regulations before using this feature.
. Some terminology such as personal
names, place names, special terms, sym-
bols, etc. may not be announced cor-
rectly. This is not a malfunction.
. The system will pause announcements
when interrupted by the voice guidance
given by the navigation system. When
the voice guidance finishes, the system
will restart the announcement.
. The volume can be adjusted when the
system announces the information.
“Volume and Beeps settings”
(page 2-32) .
The selected content is read out while
the vehicle is being driven, or if parked,
you can read the content on the display.
. Content settings can be made using the
INFINITI InTouch
TMServices website.
For more details, contact the INFINITI
InTouch
TMServices support line at 1-
855-444-7244 or refer to the INFINITI
InTouch
TMServices website www.infini-
tiusa.com/intouch (for U.S.)/www.
infiniti.ca/intouch/en/ (for Canada).
5. Information and vehicle settings
5-13

5. Information and vehicle settings
INFINITI INTOUCHTMSERVICES SETTINGS
The INFINITI InTouchTMServices setting can be changed.
Available menus may vary depending on models, specifications and software version. Menus displayed on the screen may not function
depending on various conditions.
1. Push

SiriusXM® TRAVEL LINK (if so
equipped)
This service provides real-time information
regarding current weather, fuel prices, park-
ing information, sports scores, movie times
and stock tickers.
It is necessary to subscribe to use the
SiriusXM® Travel Link information.
The SiriusXM® Travel Link is broadcast to
the vehicle by SiriusXM® Radio.
WARNING
SiriusXM® Travel Link information is not
a substitute for attentive driving.
Weather conditions change constantly
and emergency situations can arise with-
out warning. Relying only on SiriusXM®
Travel Link information could result in
serious personal injury.
VIEWING SiriusXM® TRAVEL
LINK
SiriusXM® Radio and SiriusXM® Travel Link
subscriptions are sold separately or as a
package, and are continuous until you call
SiriusXM® to cancel. See SiriusXM® Custo-
mer Agreement for complete terms at www.siriusxm.com (for U.S.) or www.siriusxm.ca
(for Canada). SiriusXM® Travel Link is
available in select markets.
For more information, refer to the Sir-
iusXM® website or call Listener Care.
SiriusXM® website:
For U.S.
www.siriusxm.com/travellink
For Canada
http://www.siriusxm.ca/siriusxm-traf-
fic-services/ (English)
http://www.siriusxm.ca/fr/services-
siriusxm-traffic/ (French)
Listener Care:
For U.S.
1-877-447-0011
For Canada
1-877-438-9677
INFO:
. If a subscription is not active for Sir-
iusXM® Travel Link, a message appears
on the display and information will not be
available. .
SiriusXM® Travel Link information (such
as Weather, Fuel, Parking, etc.) is avail-
able only for areas that the SiriusXM®
provides this information.
. Not all vehicles or devices are capable of
receiving all services offered by Sir-
iusXM®. Data displays and individual
product availability vary by vehicle hard-
ware. Current information and features
may not be available in all locations, or
on all receivers. SiriusXM® is not re-
sponsible for any errors or inaccuracies in
the data services or their use in the
vehicle.
USING SiriusXM® TRAVEL LINK
1. Push

5. Information and vehicle settings
Menu itemResult
[SXM Weather] [Current Conditions] Current, hourly or 5-day weather information is displayed. Weather information for
nearby location, near the destination and your preferred city set as a Favorite City
can be confirmed. Favorite city can be changed by touching [Change City].
[Hourly Weather
Forecast]
[5-Day Forecast]
[Graphical Map] The weather forecast can be checked on the map. The detailed information is
displayed by touching weather icons. Touch [Legend] to confirm the meaning of the
color displayed, and touch [Filter] to select a type of the weather information.
[Weather Alerts] Displays the list of weather alerts. The detailed information is displayed by touching the weather alert. Touch [Voice Alert Settings] to select the information you wish to
get alerts for and to set voice announcement on or off.
[Alert Map] The weather alerts can be confirmed on the map. The detailed information is
displayed by touching the weather icon. Touch [Legend] to confirm the weather
alerts displayed.
[SXM Traffic]/[Premium Traffic] Displays the Traffic Information screen.
“Viewing traffic information” (page 6-41)
[SXM Sports Scores] Various sports and individual teams can be followed. Touch [Sports] and select from the list to display information such as news, scores or upcoming games.
[SXM Stocks] Stock information can be checked. Touching [Add Stock] will also allow adding a favorite stock. Once a stock is added,
it’s price and trend can be viewed. Red indicates the stock is down and green
indicates the stock is up. Touch [Delete Stock] to delete the saved stocks. Up to 20
stocks can be saved. Only supported stocks can be added.
[SXM Fuel Prices] Displays a list of the nearby gas stations for the current location or destination. Touch a listed gas station for the detailed information. Touch [Save] to register in a
favorite, and the list is displayed by touching [Favorite]. Touch [Go Here] to set as a
destination. Touch [Delete] to delete the favorite.
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