2021 INFINITI Q50 Owner's Manual

CAUTION
.Be sure to carry the Intelligent Key
with you when operating the vehicle.
. Never leave the Intelligent Key in the
vehicle when you leave the vehicle.
The Intelligent Key is always communicating
with the vehicle as it receives radio waves.
The Intelligent Key system transmits weak
radio waves. Environmental conditions may
interfere with the operation of the Intelligent
Key system under the following operating
conditions.
. When operating near a location where
strong radio waves are transmitted, such
as a TV tower, power station and broad-
casting station.
. When in possession of wireless equip-
ment, such as a cellular telephone,
transceiver, and CB radio.
. When the Intelligent Key is in contact
with or covered by metallic materials.
. When any type of radio wave remote
control is used nearby.
. When the Intelligent Key is placed near
an electric appliance such as a personal
computer. .
When the vehicle is parked near a parking
meter.
In such cases, correct the operating condi-
tions before using the Intelligent Key func-
tion or use the mechanical key.
Although the life of the battery varies
depending on the operating conditions, the
battery’s life is approximately 2 years. If the
battery is discharged, replace it with a new
one.
When the Intelligent Key battery is almost
discharged, see “Intelligent Key battery dis-
charge” (P.5-14) to start the engine.
Since the Intelligent Key is continuously
receiving radio waves, if the key is left near
equipment which transmits strong radio
waves, such as signals from a TV and
personal computer, the battery life may
become shorter.
For information regarding replacement of a
battery, see “Intelligent Key battery replace-
ment” (P.8-19).
As many as 4 Intelligent Keys can be
registered and used with one vehicle. For
information about the purchase and use of
additional Intelligent Keys, contact an
INFINITI retailer.
CAUTION
. Do not allow the Intelligent Key,
which contains electrical compo-
nents, to come into contact with
water or salt water. This could affect
the system function.
. Do not drop the Intelligent Key.
. Do not strike the Intelligent Key
sharply against another object.
. Do not change or modify the Intelli-
gent Key.
. Wetting may damage the Intelligent
Key. If the Intelligent Key gets wet,
immediately wipe until it is comple-
tely dry.
. Do not place the Intelligent Key for
an extended period in an area where
temperatures exceed 140°F (60°C).
. If the outside temperature is below
14°F (−10°C), the battery of the
Intelligent Key may not function
properly.
. Do not attach the Intelligent Key
with a key holder that contains a
magnet.
. Do not place the Intelligent Key near
equipment that produces a magnetic
field, such as a TV, audio equipment
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3-8Pre-driving checks and adjustments
and personal computers.
If an Intelligent Key is lost or stolen, INFINITI
recommends erasing the ID code of that
Intelligent Key from the vehicle. This may
prevent the unauthorized use of the Intelli-
gent Key to operate the vehicle. For infor-
mation regarding the erasing procedure,
contact an INFINITI retailer.
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INTELLIGENT KEY OPERATING
RANGE
The Intelligent Key functions can only be
used when the Intelligent Key is within the
specified operating range from the one
touch unlock sensor/door request switch
and trunk open request switch.
When the Intelligent Key battery is dis-
charged or strong radio waves are present
near the operating location, the Intelligent
Key system’s operating range becomes nar-
rower, and the Intelligent Key may not
function properly.
The operating range is within 31.50 in (80
cm) from each one touch unlock sensor/door handle request switch
and trunk open
request switch.
If the Intelligent Key is too close to the door
glass, handle or rear bumper, the one touch
unlock sensor and request switches may not
function.
When the Intelligent Key is within the
operating range, it is possible for anyone
who does not carry the Intelligent Key to use
the one touch unlock sensor or request
switches to lock or unlock the doors and
open the trunk lid.

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DOOR LOCKS/UNLOCKS PRE-
CAUTION
.Do not push the door handle request
switch with the Intelligent Key held in
your hand as illustrated. The close dis-
tance to the door handle will cause the
Intelligent Key system to have difficulty
recognizing that the Intelligent Key is
outside the vehicle.
. Within 2 seconds after the door are
locked using the door handle request
switch, make sure that the doors have
been securely locked by operating the
door handles. If you keep holding the
door handle for more than 2 seconds
after locking the doors using the door handle request switch, the door will be
unlocked.
. To prevent the Intelligent Key from being
left inside the vehicle or the trunk, make
sure you carry the key with you and then
lock the doors or the trunk.
. The Intelligent Key system (opening/
closing doors with the door handle
request switch or one touch unlock
sensor) can be set to remain inactive.
(See the INFINITI InTouch
TMOwner’s
Manual.)
. The door cannot be unlocked using one
touch unlock operation after locking the
door within 2 seconds. To unlock the
door, release the one touch unlock
sensor once and touch it again.
. If a large amount of water runs down on
the door handle (for example, when
washing the vehicle or in a heavy rain),
the door may unlock if the Intelligent Key
is within the range of operation. To
prevent the door from being unlocked,
the Intelligent Key should be away from
the vehicle more than 7 ft (2 m).
. Do not hold and pull the door handle
quickly. The door will be unlocked but will
not open. Release the door handle once
and pull it again to open the door.
. If you pull the door handle with your
gloved hand, the one touch unlock
operation may not function.
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INTELLIGENT KEY OPERATION
You can lock or unlock the doors without
taking the key out from your pocket or bag.
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3-10Pre-driving checks and adjustments
JVP0233X
When you carry the Intelligent Key with you,
you can lock all doors by pushing the door
handle request switch
(driver’s or front
passenger’s) within the range of operation.
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You can also unlock the corresponding door
by touching the one touch unlock sensor
(driver’s or front passenger’s) within the
range of operation, and can unlock the other
doors using the door handle request switch
.
When you lock or unlock the doors or the
trunk lid, the hazard indicator will flash and
the horn (or the outside chime) will sound as
a confirmation. For details, see “Setting
hazard indicator and horn mode” (P.3-18).
CAUTION
. After locking the doors using the
request switch, make sure that the
doors have been securely locked by
operating the door handles.
. When locking the doors using the
request switch, make sure to have the
Intelligent Key in your possession
before operating the request switch
to prevent the Intelligent Key from
being left in the vehicle.
. The request switch and one touch
unlock sensor are operational only
when the Intelligent Key has been
detected by the Intelligent Key sys-
tem.
Welcome light and farewell light
function
When you lock or unlock the doors and fuel-
filler door, front and rear side marker lights,
parking lights, tail lights and the license plate
light will illuminate for a period of time. The
welcome light and farewell light function can
be disabled. For information about disabling
the welcome light and farewell light func-
tion, see the INFINITI InTouch
TMOwner’s
Manual.

Lockout protection
To prevent the Intelligent Key from being
accidentally locked in the vehicle, lockout
protection is equipped with the Intelligent
Key system.
When the driver’s side door is open, the
doors are locked, and then the Intelligent
Key is put inside the vehicle and all the doors
are closed; the lock will automatically unlock
and the door buzzer sounds.
NOTE:
The doors may not lock when the Intelligent
Key is in the same hand that is operating the
request switch to lock the door. Put the
Intelligent Key in a purse, pocket or your
other hand.
CAUTION
The lockout protection may not function
under the following conditions:
.When the Intelligent Key is placed on
top of the instrument panel.
. When the Intelligent Key is placed
inside the glove box or a storage bin.
. When the Intelligent Key is placed
inside the door pockets.
. When the Intelligent Key is placed inside or near metallic materials.
JVP0233X
Locking doors, trunk lid and fuel-
filler door
1. Push the ignition switch to the OFF
position and make sure you carry the
Intelligent Key with you.*1
2. Close all the doors.*2
3. Push the door handle request switch (driver’s or front passenger’s)
while
carrying the Intelligent Key with you.*3
4. All the doors, trunk lid and fuel-filler door will lock.
5. The hazard indicator flashes twice and the outside chime sounds twice.
*1: Doors will lock with the Intelligent Key
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3-12Pre-driving checks and adjustments
while the ignition switch is in the ACC
or ON position.
*2: Doors will not lock with the Intelligent Key while the driver’s door is open.
*3: Doors will not lock by pushing the door handle request switch with the Intelli-
gent Key inside the vehicle. However,
when an Intelligent Key is inside the
vehicle, doors can be locked with
another registered Intelligent Key.
WAD0066X
Unlocking doors and fuel-filler door
1. Touch the one touch unlock sensor(driver’s or front passenger’s) while car-
rying the Intelligent Key with you.
2. The hazard indicator flashes once and the outside chime sounds once. The
corresponding door will unlock.
3. Push the door handle request switch
within 1 minute.
4. The hazard indicator flashes once and the outside chime sounds once again. All
the doors, trunk lid and fuel-filler door
will unlock.
All doors, trunk lid and fuel-filler door will be
locked automatically unless one of the following operations is performed within 1
minute after pushing the request switch or
touch unlock operation while the doors are
locked.
.
Opening any door
. Pushing the ignition switch
During this 1-minute time period, if the
UNLOCK
button on the Intelligent Key
is pushed, all doors will be locked automa-
tically after another 1 minute.

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Opening trunk lid
1. Push the trunk open request switchfor
more than 1 second while carrying the
Intelligent Key with you.
2. The trunk will unlatch. An outside chime will sound four times.
3. Raise the trunk lid to open the trunk.
Lockout protection:
To prevent the Intelligent Key from being
accidentally locked in the trunk, lockout
protection is equipped with the Intelligent
Key system.
When the trunk lid is closed with the
Intelligent Key inside the trunk, the outside
chime will sound and the trunk will open.
BATTERY SAVER SYSTEM
When all the following conditions are met
for a period of time, the battery saver
system will cut off the power supply to
prevent battery discharge.
. The ignition switch is in the ACC position,
and
. All doors are closed, and
. The shift lever is in the P (Park) position.
WARNING SIGNALS
To help prevent the vehicle from moving
unexpectedly by erroneous operation of the
Intelligent Key listed on the following chart
or to help prevent the vehicle from being
stolen, chime or beep sounds inside and
outside the vehicle and a warning displays in
the vehicle information display.
When a chime or beep sounds or the warning
displays, be sure to check the vehicle and
Intelligent Key.
See “Troubleshooting guide” (P.3-14) and
“Vehicle information display” (P.2-18).
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3-14Pre-driving checks and adjustments
TROUBLESHOOTING GUIDE
SymptomPossible causeAction to take
When pushing the ignition
switch to stop the engine The SHIFT P warning appears on the
display and the inside warning chime
sounds continuously.
The shift lever is not in the P (Park)
position.
Shift the shift lever to the P (Park)
position.
When shifting the shift lever to
the P (Park) position. The inside warning chime sounds continu-
ously. The ignition switch is in the ACC or
ON position.Push the ignition switch to the OFF
position.
When opening the driver’s door
to get out of the vehicle The inside warning chime sounds continu-
ously. The ignition switch is in the ACC
position.Push the ignition switch to the OFF
position.
When closing the door after
getting out of the vehicle The NO KEY warning appears on the
display, the outside chime sounds 3 times
and the inside warning chime sounds for a
few seconds.
The ignition switch is in the ACC or
ON position.
Push the ignition switch to the OFF
position.
The SHIFT P warning appears on the
display and the outside chime sounds
continuously. The ignition switch is in the ACC or
OFF position and the shift lever is not
in the P (Park) position.Move the shift lever to the P (Park)
position and push the ignition switch to
the OFF position.
When closing the door with the
inside lock knob turned to
LOCK The outside chime sounds for a few
seconds and all the doors unlock.
The Intelligent Key is inside the
vehicle or trunk.
Carry the Intelligent Key with you.
When pushing the request
switch or LOCK button on the
Intelligent Key to lock the door The outside chime sounds for a few
seconds. The Intelligent Key is inside the
vehicle or trunk.
Carry the Intelligent Key with you.
A door is not closed securely. Close the door securely.
When closing the trunk lid The outside chime sounds for approxi-
mately 10 seconds and the trunk lid opens. The Intelligent Key is inside the trunk. Carry the Intelligent Key with you.