2021 HYUNDAI TUCSON HYBRID lock

Convenient features
5-16
hyundai Digital Key
(if equipped)
Digital Key Application
To use Hyundai Digital Key mobile app,
you should install the Hyundai Digital
Key application on your Android phone.
Search ‘Hyundai digital key’ in the
Google Play Store and download the app.
Please refer to the detailed manual of the
digital key app. The option can be found
under the following app menu:
Menu → Application Info → Tutorial
Please review the contents of the manual
before using the app.
à This service is only av

ailable for
Android smartphones. Please confirm
supported/compatible devices on our
website.
WARNING
Delete Digital Key Settings When
Purchasing a Used Vehicle
If any of the digital key (smartphone key
or card key) is already registered when
you press ON button after unlocking the
doors, the message ‘Digital key(s) active’
appears on the instrument cluster once.
If you sell your vehicle or purchase a
used Hyundai vehicle equipped with the
Digital Key feature, you should confirm
the message and delete the registered
smartphone key and card key. For more
information, please contact the Hyundai
Customer Care Center.
If the card key does not work properly,
please delete the card key and register
the smartphone key and re-register the
card key.
For vehicle maintenance
If you need to have your Digital Key
System repaired or replaced, please
ensure your Smartphone Key is still
active. You may have to pair your phone
again.
In the case, re-initialize your Digital Keys
using the Hyundai Digital Key mobile app.
Digital key (smartphone) NFC
function
You can use the smartphone Digital Key
feature once Near Field Communication
(NFC) setting has been enabled on your
phone.
To enable NFC, go to Settings on your
smart phone.
In addition, your smart phone screen
should be unlocked when using the
Digital Key feature.
à To enable the user se

ttings for NFC on
your smart phone, go to the Settings
app on your phone. For further
assistance, refer to your smart phone
manual.

Convenient features
5-18
ODN8A059129
ODN8A059130
Hyundai Digital Key (Smartphone Key)
Deletion
1.
Turn the v
ehicle on with the Smart
key and make sure to keep the smart
key inside the vehicle during delete
process.
2.
Delet

e your Digital key from the
vehicle user setting menu as follows.
à With Naviga

tion screen :
From the infotainment screen menu,
go to [Setup] - [Vehicle] - [Digital Key]
- [Smart Phone Key] then select the
[Delete] from submenu.
à Without naviga

tion screen :
From cluster menu, go to [Digital
Key] - [Smart Phone Key] and select
[Delete].
Information
The [Delete] button will be disabled if there
is no digital key (Smartphone key) saved. 3.
Once the digital ke

y delete is
complete, a message will be shown
on the infotainment screen or cluster.
4.
Go to [Initializ
e Digital Key] menu on
the digital key application and select
the vehicle to delete the digital key
information.
• Open
the Hyundai Digital K
ey
app → Menu → Initializ

e
Digital K
ey
Ã
If the sav
ed digital key information
in your car is deleted due to vehicle
maintenance, the digital key in your
smartphone should be deleted as well.
à For mor
e information, please refer to
the ‘Tutorial’ on your Digital key app.
CAUTION
• If the smartphone is removed
from the interior authentication
pad during enrollment, the saving
process will be cancelled.
• If the infotainment or instrument
cluster screen is changed during
enrollment, the saving process will
be cancelled.
• If the vehicle is turned off during
enrollment, the saving process will
be cancelled.
• If the gear is shifted, the saving
process will be cancelled.
• If you try to save the smartphone
which is not logged in with the
vehicle owner’s ID or if you try to
save the Card key, the saving process
will not begin.
• If the NFC setting on your
smartphone is off, the saving process
will not begin.
• If the smartphone screen is changed
to off or locked status, the saving
process will be cancelled.
• If there is no Smart key during the
save process, the saving process will
not begin.

05
5-19
Set up main vehicle
You can manage multiple digital keys
from the Digital key app. From the list of
digital keys you own, select the vehicle
you want to make your priority vehicle.
For more information, please refer to
the ‘Tutorial’ on your Digital key app.
ONX4050001
[1] : Door handle authentication pad
NFC door lock/unlock
To unlock your vehicle using the
smartphone Digital Key, position your
phone near the door handle NFC touch
sensor of either the driver side or
passenger side door. Hold your phone
near the touch sensor area for about 2
seconds. You will hear the doors lock or
unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the
smartphone Digital Key, position your
phone near the door handle NFC touch
sensor of either the driver side or
passenger side door. Before you leave your vehicle, verify that
your vehicle is locked. When using your
smartphone Digital Key on the front door
handle, listen to hear that the door lock
has actuated, and then pull the handle
within 3 seconds to confirm the doors
are locked.
Note that you will not be able to lock
your vehicle using your smartphone
Digital Key under the following
circumstances:
•
The Proximity / Smart Key is in the
vehicle.
• The POWER button is in ACC or ON
position.
• Any of the doors, hood and trunk is
opened.
• The vehicle battery is discharged
If the smartphone Digital Key does not
work properly, try again by removing the
smartphone away from the door handle
(more than 4 inches) and try it again.
Note that when the doors have been
unlocked using the smartphone Digital
Key, the Lock/Unlock switch on the driver
door may not be immediately available.
(If you attempt to lock the doors using
the driver door lock switch, the doors will
lock and then immediately unlock when
you close the door.)

Convenient features
5-20
Start-up with Digital Key
1.
Aft
er placing your registered
smartphone onto the authentication
pad (same location as the wireless
charging pad), step on the brake and
press the Engine Start/Stop button.
2.
Aft

er start-up, the digital key data
will be automatically updated. It
takes 5 to 20 seconds, after that,
the smartphone can be go into the
wireless charging mode automatically.
Once the engine started, you can
remove the smartphone from the pad.
ONX4050015
[A] : Wireless Charging Pad (In-vehicle Authentication
P
ad)
Information
After reconnecting the vehicle battery
power supply or charging the battery, it
may take time to operate due to remote
renewal of security information. In this
case, when you lock or unlock the doors
using your smartphone Digital Key, it
may take a little longer for the vehicle to
authenticate. Hold your smartphone near
the NFC door handle sensor for a few
seconds or until you hear the door locks
actuate.
Note that if your vehicle is parked in an
area where cell coverage is weak, the
smartphone Digital Key can still be used on
for a limited number of times to unlock and
start your vehicle.
After starting your vehicle, it is
recommended to leave your smartphone
on the wireless charging pad until cell
phone service is stronger and digital key
authentication can occur.
Once authentication is complete, the
wireless charger will turn on (wireless
charging LED will illuminate).
CAUTION
The engine can be turned on if the
registered smartphone or card key is
placed on the interior authentication
pad (wireless charger). Do not leave
children unattended in the vehicle
when using the smartphone Digital Key.
Serious injury or death can occur.
Do not leave anyone in the vehicle
without knowledge of the Digital Key
system when using the smartphone
Digital Key. Always have the registered
digital key (smartphone) or card key
with you to prevent vehicle theft when
leaving the vehicle.
For more information, refer to the
Engine Start/Stop button in chapter 6.

05
5-21
Remote Control with Digital Key
To use the remote control function with
your android smartphone, Bluetooth
must be turned on.
Remote Control Connection with Digital
Key
1.
Open the Hyundai digital ke
y
application on your smart phone.
Select your vehicle within the app.
2.
Approach with the activ

ated
smartphone app to your vehicle
and you can check whether the
connection is available. If it enables
your smartphone to connect, connect
with your vehicle by pressing the
connect button. The remote control
function is activated after completing
the process.
Remote Control Operation with Digital
Key
You can execute the remote control
operation including door lock/unlock,
panic on/off, remote start / remote
stop and trunk opening. The icon for
each function will be highlighted and
alarm/vibration also provided when the
operation is performed.
Note that you cannot lock your vehicle
using the Hyundai digital key app if any
of the following occurs:
• The POWER button is in ACC or ON
position.
• Any doors are open.
When the smartphone and the vehicle
are connected by the Bluetooth function
but the remote control command
cannot be received over 5 minutes, the
remote control connection is cancelled
automatically. CAUTION
• If metallic window tint was applied
to your vehicle, it may cause
bad Bluetooth connection or
performance degradation of the
digital key.
• If multiple users operate the remote
control function simultaneously, the
connection between the digital key
and the vehicle might result in failed
commands. Please connect and
operate the remote control function
only the necessary user.
• When using the remote control
operation, the driver (the remote
control user) should leave the vehicle
after confirming the door lock (the
chime sounds once and the hazard
warning lights blink).
• The remote functions of the Digital
Key app enables the vehicle to be
controlled from a set distance. If
the digital key or the vehicle goes
beyond the operable distance, the
remote control function might be
disconnected or cancelled.
• If the digital key (smartphone) is
connected with the vehicle for the
remote control, the driver with the
key goes far away from the vehicle,
the function might not work.
• If the remote control operation
is executed where the mobile
connection is weak, Bluetooth
connection is poor due to several
Bluetooth devices or there is an
object such as metal or concrete, it
might be delayed or the operable
distance might decrease. You should
not cover the smartphone with your
hand or place other devices which
can cause frequency interference. It
may result in poor performance.
• If the remote control function is not
available, please use NFC function to
lock or unlock the doors.

Convenient features
5-22
Remote Start with Digital Key
• Using the Hyundai Digital Key app
on your phone, press the Door Lock
button and then press the Remote
Start button (buttons must be pressed
within about 4 seconds). If all the
doors of your vehicle are closed
(including the hood and the liftgate),
the engine will be automatically
started.
Note that when the remote start
feature is activated, the hazard
warning lights will blink two times
and a chime will sound before engine
startup. Also note the following:
• The climate control system will come
on using the same settings from when
you last used the vehicle
• To turn off the engine, press the
Remote Engine Stop button within the
Hyundai Digital Key app.
• The engine will remain running for
approximately 10 minutes, and then
engine will automatically shut OFF.
• To keep the engine running, access
the vehicle and place the smartphone
on the wireless charging pad
(authentication pad) while the engine
is still in remote engine-ON mode.
For more information, refer to the Engine
Start/Stop button in chapter 6. Vehicle information Display
The digital key application displays
the vehicle information such as
driving or door conditions through the
communication with the vehicle.
•
How to check : Select the vehicle
what you want to check and touch
the vehicle image, then vehicle
information display page will be
shown.
• Contents : accumulated odometer,
latest fuel economy, driving range,
fuel remaining, tire pressure, doors
lock/unlock status and last data
updated time.
ÃNo

te that displayed vehicle data may
be slightly different from the current
vehicle condition
à For mor

e information, please refer to
the ‘Tutorial’ on your Digital key app.

Convenient features
5-24
• If the remote control function is not
activated, please use NFC function to
lock or unlock the doors
• You should be careful not to
press the remote control button
on the digital key (smartphone)
accidentally.
• If the digital key (smartphone) is
discharged or defective or you
cannot use the digital key since the
vehicle battery is discharged, use the
inside door lock button to lock all of
the doors.
CAUTION
• Hyundai digital key app on the
smartphone and card key may not
work if any of the following occurs:
-Hyundai digital ke

y app on the
smartphone is deleted. (Required
to reinstall the app)
- Ac

count log in information of
Hyundai digital key app is expired.
(Required to re-log in)
- When you try t

o log in to another
smartphone instead of the
registered smartphone with same
user account.
- Smartphone roo

ting or app
hacking is detected.
- Smartphone batt

ery or the vehicle
battery is discharged.
- Smartphone’

s screen is off or
locked.
- NFC or Blue

tooth is turned off on
the smartphone settings.
- Smartphone’

s mobile network
setting is off or airplane mode is
activated.
- A credit car

d is overlapped in the
back of your smartphone or metal
or thick case is used.
- Use the car

d key with insert it
into the wallet or card holder or
overlapping with other cards.
- If y
ou use a smart phone cover that
uses wireless communication or is
made of metal, the digital key NFC
function may not work properly.
Remove the smart phone cover
before using the digital key NFC
function.
• The vehicle may not be controlled by
the smartphone if any of the following
occurs:
- Basic and necessary functions o f
the smartphone manufacturer are
operating. (General call, urgent
call, audio or NFC payment)
- Wireless earphone is oper

ating.
(General call, urgent call or audio)
- The digital ke

y app function such
as basic setting or app launching
is limited by prior policy according
to the manufacturer while using a
smartphone produced by domestic
and foreign manufactures.
à If y

ou change the smartphone
number, you should modify the user
account information on the HYUNDAI
customer web site to use the digital
key app.
à If the v

ehicle owner changes
the smartphone device, the new
smartphone should be registered in
the car after deleting the registered
digital key(smartphone).
à If a shar

er changes or reset the
smartphone, the key should be re-
shared from owner.
à Some of the old smartphone ma

y
not work properly. Please check the
available smartphone models with
your dealer.
à NFC an

tenna position on the
smartphone can be confirmed
on each smartphone’s manual or
contact to customer service center
of the smartphone manufacture.

Convenient features
5-26
ODN8A059243
ODN8A059132
Digital key (Card key) deletion
Note that the remote Smart Key must be
in your possession and inside the vehicle
in order to delete the Digital Key Card.
1.
Access the v
ehicle using the Smart
Key.
2.
Start the v

ehicle and then access
the Digital Key Card Key functions in
the User Settings menu in either the
LCD display or from the Navigation
infotainment screen (on some
models.)
à With Naviga

tion screen : From the
infotainment screen menu, go to
[Setup] - [Vehicle] - [Digital Key] -
[Card Key] then select the [Delete]
from submenu.
à Without naviga

tion screen : From
cluster menu, go to [Digital Key] -
[Card Key] and select [Delete].
If there is no saved digital key(card key),
[Delete] menu will not be activated. •
To delete the saved digital key card,
you must have the Smart Key in your
possession and be inside the vehicle
• Note that if the digital key card is
deleted, it can be re-registered to the
same vehicle as long as a new card
has not already been registered
• If you try to register a new digital key
card, the previously registered card
will no longer be active and cannote
be re-registeredODN8059237
[1] : Door handle authentication pad
NFC door lock/unlock
To unlock your vehicle using the NFC
card key, touch the card key near the
door handle NFC touch sensor of either
the driver side or passenger side door.
Hold the card key near the touch sensor
area for about 2 seconds. You will hear
the doors lock or unlock.
If you unlock your vehicle from the
passenger side door handle, then all the
doors will unlock. If you unlock your
vehicle from the driver side door handle,
then either the driver door only or all
the doors will unlock depending on the
setting of the Two Press Unlock feature.
Refer to User Settings to change the
Driver Door unlock mode.
To lock your vehicle using the NFC card
key, touch the card key near the door
handle NFC touch sensor of either the
driver side or passenger side door.