2021 HONDA INSIGHT Navigation Manual (in English)

103
uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
Display, Accessories
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly undergoing revision.
Does the navigation system work outside North
America?The system contains maps for the United States of America, Canada, Mexico,
Puerto Rico, US Virgin Islands, Cayman Islands, Bahamas, French Guiana,
Guadeloupe, Martinique, Saint Barthelemy, and Jamaica. The navigation system
will not work in other countries.
2 Map Coverage P. 109
ProblemSolution
The display appears dim when starting the car in
really cold weather.This is normal. The display will become brighter after a few minutes.

104
uuTroubleshooting uMiscellaneous Questions
Troubleshooting
Miscellaneous Questions
ProblemSolution
My clock frequently changes forward and backward
by one hour.The clock setting is automatically updated based on your GPS location. If you are
driving near a time zone border, the automatic update likely is the reason.
How do I change the interface language?Press the (Home) button and then select Settings > System > Language .
Select the desired language for system language.
For more information, see the Owner's Manual.

105
Reference Information
System Limitations................................106
GPS ......................................................106
Address Calculation ..............................106
Database ..............................................106
Customer Assistance .............................108
Resolving Problems ...............................108
Obtaining a Navigation Update .............108
Honda Automobile Customer Service Contact Information ............................108
Visiting Your Dealer ..............................109
Map Coverage ......................................109
Traffic Information ................................109 Legal Information
................................. 110
End User License Agreement ................ 110

106
Reference Information
System Limitations
GPS
The signals received from GPS satellites are
extremely weak (less than a millionth of the
strength of a local FM station) and require
an unobstructed view of the sky. The GPS
antenna is located in the fin antenna. The
signal reception can easily be interrupted or
interfered with by the following:
• Audio electronic devices mounted near the navigation unit
• Trees, tall buildings, highway overpasses,
tunnels, or overhead electrical power
wires
GPS is operated by the U.S. Department of
Defense. For security reasons, there are
certain inaccuracies bui lt into GPS for which
the navigation system must constantly
compensate. This can cause occasional
positioning errors of up to several hundred
feet (meters).
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addr esses on a block. For
example, the address 1425 on a 1400 block
with 100 possible addresses (because it is
followed by the 1500 block) will be shown a
quarter of the way down the block by the
system. If there are only 25 actual addresses
on the block, the actual location of address
1425 would be at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the place
was improperly categorized, or a place/
landmark is not yet in the database. This is
also true for police st ations, hospitals, and
other public institutions. Do not rely on the
navigation system if you need law
enforcement or hospital services. Always
check with local in formation sources.

107
uuSystem Limitations uDatabase
Reference Information
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events
• Pavement characteristics or conditions Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you expe
rience increases the
longer you go with out obtaining an
updated map database.
2 Obtaining a Navigation Update P. 108
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.

108
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2Troubleshooting P. 100
Or, please contact your dealer.
• For traffic-related issues:
2 Traffic P. 101
• For reporting issues with the database or
places/landmarks:
• Visit
https://my.garmin. com/mapErrors/
report.fac es
• Or call Garmin OEM support directly at (855) 607-2536.
Obtaining a Navigation
Update
Honda is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.: hondanavi.navigation. com
• Canada: www.honda. ca/owners/honda-
servi ces/navigation
You can also contact your Honda
authorized dealer for further information
regarding the update program available for
your vehicle.
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3023
Honda Canada Inc.
Honda Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888)-9-HONDA-9
Hours: 8:00 am to 7:30 pm Mon to Fri (EST)

109
uuCustomer Assistance uVisiting Your Dealer
Reference Information
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service advisor can refer the issue to
the factory so that a so lution can be found.
Be patient, the service advisor may be
unfamiliar with your specific issue.
Map Coverage
The system provides maps for the United
States of America, Canada, Mexico, Puerto
Rico, US Virgin Islands, Cayman Islands,
Bahamas, French Guiana, Guadeloupe,
Martinique, Saint Barth elemy, and Jamaica.
The navigation system will not work in other
countries.
Traffic Information
Continuously updated traffic information is
available in major metropolitan areas across
contiguous United States and some cities in
Canada.

110
Reference Information
Legal Information
End User License Agreement
The infotainment system you have
purchased for your vehicle may contain a
navigation solution ("Navigation Solution").
The software embedded in the Navigation
Solution (the "Software") is owned by the
navigation solution provider or its
subsidiaries (collectively, "Navigation
Provider"). The map data that may be
embedded in your Navigation Solution or
downloaded separately (the "Map Data") is
either owned by the Navigation Provider, or
by HERE North America LLC and/or its
affiliates ("HERE") or another third party
and licensed to the Navigation Provider.
The Navigation Provider also owns, or
licenses from third party providers,
information, traffic data, text, images,
graphics, photographs, audio, video,
images and other applications and data that
may be embedded in the Navigation
Solution, or downloaded separately ("Other
Content"). The Map Data and Other
Content are collectively the "Content". The
Software and Content (collectively, the
"Navigation Provider Products") are
protected under copyright laws and
international copyri ght treaties. The Navigation Provider Products are licensed,
not sold. The structure, organization and
code of the Software are valuable trade
secrets of the Navigation Provider and/or its
third-party providers. The Navigation
Provider Products ar
e each provided under
this License Agreemen t and are subject to
the following terms an d conditions which
are agreed to by End User ("you" or
"your"), on the one hand, and the
Navigation Provider and its licensors and
affiliated companies of the Navigation
Provider and its licensors, on the other
hand. The Navigation Provider's licensors,
including the licensors, service providers,
channel partners, suppliers and affiliated
companies of the Navigation Provider and
its licensors, are each a direct and intended
third party beneficiary of this Agreement
and may enforce their rights directly against
you in the event of your breach of this
Agreement.
IMPORTANT: CAREFULLY READ THIS
ENTIRE LICENSE AGREEMENT BEFORE
PURCHASING OR USING YOUR
NAVIGATION SOLUTION OR CONTENT.
PURCHASING, INSTALLING, COPYING, OR
OTHERWISE USING YOUR NAVIGATION SOLUTION OR CONTENT CONSTITUTES
YOUR ACKNOWLEDGMENT THAT YOU
HAVE READ THIS LICENSE AGREEMENT
AND AGREE TO ITS TERMS AND
CONDITIONS.
The Navigation Provider grants you a limited,
non-exclusive license to use the applicable
Navigation Provider Product in accordance
with the terms of this Agreement. You agree
to use the applicable Navigation Provider
Product for solely personal use, or if
applicable, for use in your business' internal
operations, and not for service bureau, time-
sharing, resale or other similar purposes. You
agree not to otherwise reproduce, archive,
copy, modify, decompile, disassemble, reverse
engineer or create derivative works of any
portion of the Navigation Solution, and may
not transfer or distribute it in any form, for any
purpose, except to the extent permitted by
mandatory laws. The Navigation Provider also
reserves the right to discontinue offering any
Content supplied by any third party supplier if
such supplier ceases to supply such content or
the Navigation Provider's contract with such
supplier terminates for any reason.
■
License Terms and Conditions