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uuAudio Error Messages uiPod/USB Flash Drive
Features
Error MessageSolution
No Data
Appears when the iPod is empty.
Appears when the USB flash drive is empty or there are no MP3, WMA, or AAC files in the USB flash
drive.
Check that compatible files are stored on the device.
UnsupportedAppears when an unsupported device is connected . If it appears when a supported device is
connected, reconnect the device.
iPod
USB flash drive
iPod and USB flash drive
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uuAudio Error Messages uPandora®
Features
Pandora ®
If an error occurs while playing Pandora ®, you may see the following error messages.
If you cannot clear the error message, contact a dealer.
Error MessageSolution
To begin listening, select a station from the Stations list.Appears when there is no station list on the device. Use the device
to create a station.
The maximum number of tracks th at can be skipped has been
reached.Appears when you try to skip a track or select Like/Dislike over
the predetermined number of times in an hour.
Unable to play PANDORA. Please try again later.
Unable to rate track. Please try again.
Unable to save bookmark.
Appears when the commanded op eration fails. Try again later.
No DataAppears when no data is available with Pandora® activated.
Reboot the app and reconnect the device.
PANDORA App version is not supported.Appears when Pandora ® version is not supported. Update
Pandora® to the latest version.
PANDORA system maintenance.Appears when the Pandora ® server is in maintenance. Try again
later.
Unable to connect to PANDORA. When stopped, check your
mobile phone.Appears when Pandora ® is unable to play music. Check your
device.
Unable to connect to PANDORA. When stopped, check your
mobile phone.Appears when Pandora ® app is not installed on your device. Install
Pandora® app to your device.
U.S. models
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uuAudio Error Messages uAndroid/Apps
Features
Android/Apps
If an error occurs while using the audio system or apps, you may see the following
error messages. If you cannot clear the error message, contact a dealer.
*1:****part is variable characters, and will change depending upon where an error
occurs.
Error Message*1Solution
Unfortunately, **** has
stopped.Error has occurred within app, select OK on the screen to close the app.
**** is not responding.
Would you like to close it?
App is not responding.
Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep
waiting, select OK to close the app and restart it. If the error message continues, perform Factory Data
Reset .
2Defaulting All the Settings P. 335
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Features
General Information on the Audio System
SiriusXM® Radio Service*
1. You need your radio ID ready before regist ering for subscription. To see the ID on
the screen, select Channel 0.
2. Have your radio ID ready, and either call SiriusXM ® or visit the SiriusXM ® website
to subscribe.
Switch to the SiriusXM ® mode by using the or button on the steering wheel,
or through the audio/information screen, and stay in this mode for about 30
minutes until the service is activated. Make sure your vehicle is in an open area with
good reception.
■Subscribing to SiriusXM ® Radio
■Receiving SiriusXM ® Radio
1 Subscribing to SiriusXM ® Radio
Contact Information for SiriusXM ® Radio:
•U.S.: SiriusXM ® Radio at www.siriusxm.com/
subscribenow , or 1-866-635-2349
•Canada: SiriusXM ® Canada at www.siriusxm.ca/
subscribe-now , or 1-877-209-0079
1Receiving SiriusXM ® Radio
The SiriusXM ® satellites are in orbit over the equator;
therefore, objects south of the vehicle may cause
satellite rece ption interruptions. Sa tellite signals are
more likely to be blocked by tall buildings and
mountains the farther north you travel from the
equator.
You may experience rece ption problems under the
following circumstances:
•In a location with an obstruction to the south of
your vehicle.
•In tunnels•On the lower level of a multi-tiered road
•Large items carried on the roof rack
34
* Not available on all models
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uuGeneral Information on the Audio System uSiriusXM ® Radio Service*
Features
Requested Channel Not Subscribed:
You are not subscribed to the channel selected.
Channel Off Air:
The channel is not currently broadcasting.
Channel unauthorized:
SiriusXM ® is loading the audio or program information.
Subscription Updated.:
SiriusXM ® radio is receiving informat ion update from the network.
Channel Not Available:
No such channel exists, or the artist or title information is unavailable.
No Signal:
The signal is too weak in the current location.
Check Antenna:
There is a problem with the SiriusXM ® antenna. Contact a dealer.
Check Tuner:
There is a problem with the SiriusXM ® tuner. Contact a dealer.
■SiriusXM® Radio Display Messages
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uuGeneral Information on the Audio System uCompatible iPod, iPhone, and USB Flash Drives
Features
Compatible iPod, iPhone, and USB Flash Drives
• A USB flash drive of 256 MB or higher is recommended.
• Some digital audio players may not be compatible.
• Some USB flash drives (e.g., a device with security lockout) may not work.
• Some software files may not allow for audio play or text data display.
• Some versions of MP3, WMA, or AAC formats may be unsupported.
■iPod and iPhone Model Compatibility
Model
iPod (5th generation)
iPod classic 80GB/160GB (launch in 2007)
iPod classic 120GB (launch in 2008)
iPod classic 160GB (launch in 2009)
iPod nano (1st to 7th generation) released between 2005 and 2012
iPod touch (1st to 6th generation) released between 2007 and 2012
iPhone 3G/iPhone 3GS/iPhone 4/iPhone 4s /iPhone 5/iPhone 5c/iPhone 5s/iPhone 6/
iPhone 6 Plus/iPhone 6s/iPhone 6s Plus/iPhone SE/iPhone 7/iPhone 7 Plus/iPhone 8/
iPhone 8 Plus/iPhone X
■USB Flash Drives
1iPod and iPhone Model Compatibility
This system may not work with all software versions
of these devices.
1USB Flash Drives
Files on the USB flash drive are played in their stored
order. This order may be different from the order
displayed on your PC or device.
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uuGeneral Information on the Audio System uHonda App License Agreement
Continued
Features
Honda App License Agreement
PLEASE CAREFULLY READ THIS END USER LICENSE AGREEMENT (THI S “AGREEMENT”) WHICH GOVERNS YOUR USE OF THE SOFTWARE
INSTALLED ON YOUR HONDA OR ACURA VEHICLE (YOUR “VEHICLE”) AS WELL AS THE APPLICATIONS, SERVICES, FUNCTIONS, AND
CONTENT PROVIDED THROUGH THE SOFTWARE (COLLECTIVELY, THE “SERVICES”). YOUR USE OF THE SOFTWARE OR SERVICES WILL
SERVE AS YOUR CONSENT TO THE TERMS OF THIS AGREEMENT. THE SOFTWARE IS OWNED (OR LICENSED), PROVIDED, AND/OR
OPERATED BY AMERICAN HONDA MOTOR CO . INC., (“HONDA,” “US,” “WE,” OR “OUR”), WITH ITS BUSINESS ADDRESS AT 1919
TORRANCE BLVD., TORRANCE, CA 90501. REFERENCE TO “HONDA” IN THIS AGREEMENT INCLUDES HONDA’S PARENT COMPANY AND
ITS AFFILIATES AND DESIGNATED AGENTS. THE SERVICES ARE OWNED (OR LICENSED), PR OVIDED, AND/OR OPERATED BY HONDA OR A
THIRD-PARTY SERVICE PROVIDER (A “PROVI DER”). REFERENCE TO A “PROVIDER” IN THIS AGREEMENT INCLUDES SUCH PROVIDER’S
PARENT COMPANY, AFFILIATES, AND DESIGNATED AGENTS.
A. Description of the Software. The SOFTWARE includes the software, firmware and the like, installed and ex ecuting on your VEHICLE
during manufacture, and thereafter updated from time to time by HONDA, you or an authorized HONDA dealer (a “DEALER”). The
SOFTWARE allows you to access and use a variety of SERVICES, including but not limited to: (a) HONDA applications, services, an d content
provided through the SOFTWARE (together, “H ONDA SERVICES”); and (b) PROVIDER applicatio ns, services, and content provided through
the SOFTWARE (together, “PROVIDER SERVICES”), each of which may provide access to various information, media, content, and services.
B. SOFTWARE Licensing and Intellectual Property.
1. SOFTWARE. This AGREEMENT grants you a non-exclusive, limited, and revocable license to use the SOFTWARE and SERVICES solely (a)
as installed on your VEHICLE by HONDA, (b) as updated on your Vehicle by HONDA, you (but only as and when directed by HONDA), o r a
DEALER and (c) as permitted under the terms of this AGREEMENT.
2. HONDA Services. The SOFTWARE may provide you with access to various HONDA SERVICES. Inst allation, activation, or use of HONDA
SERVICES may require your consent to additi onal terms, conditions, and privacy policies applicable to those HONDA SERVICES (the
“HONDA TERMS”). You acknowledge and agree that any collection, use, sharing of data generated by your VEHICLE or your use of yo ur
VEHICLE, and your use of the HONDA SERVIC ES shall be subject to this AGREEMENT and any additional HONDA TERMS that may be
specifically applicable to such HONDA SERVICES or data generation. The HONDA SERVI CES may collect, use, and share such data while
you are using the SOFTWARE.
■END USER LICENSE AGREEMENT
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uuGeneral Information on the Audio System uHonda App License Agreement
Features
3. Open-Source Software. The SOFTWARE and SERVICES may incorporate softw are licensed to HONDA under free or open-source
licenses which govern HONDA’s distri bution and your use of such software. HONDA and the third-party authors, licensors, and dis tributors
of such software disclaim all warranties and all liability ar ising from any and all use or distribution of the software. To the extent such
software is provided under terms that di ffer from the applicable free or open-sourc e licenses, those terms are offered by HONDA alone.
Additional information regarding free and open-source software incorporated in the SOFTWARE and SERVICES is available in this manual
or within the SOFTWARE.
4. Provider Services. The SOFTWARE may provide you with access to various PR OVIDER SERVICES. Installation or use of such PROVIDER
SERVICES may require your consent to additional terms, conditions , and privacy policies of the applicable PROVIDER (the “PROVIDER
TERMS”). This AGREEMENT restricts the manner in which you can in stall and use PROVIDER SERVICES but does not grant you a license or
permission to use such PROVIDER SERVICES. Yo ur permission to use PROVIDER SERVICES is limited and subject to any license grants ,
conditions, and limitations included in the PROVIDER TERMS. You ac knowledge that any collection, use, sharing of your information,
targeted advertising practices by PROVIDERS, and your use of the PROVIDER SERVICES shall be subject to both this AGREEMENT and any
applicable PROVIDER TERMS. The PROVIDER SERVICES may collect, use, and share such information while you are using the SOFTWARE.
5. License Limitations and Restrictions on Use.
(a) Limited License.
You understand and agree that the SOFT WARE and SERVICES are licensed, not sold, to you solely for use in accordance
with this AGREEMENT and any applicable PR OVIDER TERMS, and any documentation for th e VEHICLE made available to you by HONDA
(any “DOCUMENTATION”). HONDA and its licenso rs reserve all rights in the SOFTWARE and HONDA SERVICES not expressly granted to
you under this AGREEMENT. PROVIDERS and their licensors reserve all rights in the PROV IDER SERVICES not expressly granted to you under
the applicable PROVIDER TERMS.
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