2021 HONDA CIVIC HATCHBACK phone

695
Information
Authorized Manuals
■Service Express
For electronic copies of service publications, you can purchase a subscription to
Service Express. Visit www.techinfo.honda.com for pricing and options.
■For U.S. Owners
Manuals can be purchased from Helm Incorporated. You can order a manual by
phone at 1 (800) 782-4356 (credit ca rd orders only), or online at www.helminc.com.
■For Canadian Owners
Please contact a dealer to order any manuals that you may require.
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696
Information
Customer Service Information
Honda dealership personnel are trained professionals who should be able to deal
with any problems you may encounter with your vehicle. If, however, you are faced
with a problem that they cannot resolv e to your satisfaction, contact Honda
Customer Services.
U.S. Owners
American Honda Motor Co., Inc.
Honda Automobile Customer Services
Mail Stop 100-5E-8A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: 1 (800) 999-1009 Canadian Owners
Honda Canada Inc.
Customer Relations
180 Honda Boulevard
Markham, ON
L6C 0H9
Tel: 1-888-9-HONDA-9
Fax: 1-877-939-0909
E-mail: [email protected]
In Puerto Rico and the U.S. Virgin
Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: 1 (787) 620-75461 Customer Service Information
When you call or write, pl ease give us the following
information:
•Vehicle Identification Number
2Vehicle Identification Number (VIN),
Engine Number, and Transmission
Number P. 686
•Date of purchase•Odometer reading of your vehicle
•Your name, address, and telephone number
•A detailed description of the problem•Name of the dealer who sold the vehicle to you
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697
uuCustomer Service Information u
Information
Requirements to access Pandora®
• Latest version of the Pandora app
installed on your Android, Blackberry, or
iPhone.
• Registered Pandora account (you can
create a free account at
www.pandora.com www.pandora.com/ > or on your
smartphone)
• Connection to the in ternet via Wi-Fi or
cellular data network.
■Disclaimer of Pandora ®*Limitations
•Access to Pandora requires an active
internet connection
• Ability to access Pandora through this
system is subject to change without
notice
• Certain functionality of Pandora service is
not available when accessing the service
through this system including, but not
limited to, creating ne w stations, deleting
stations, emailing current stations,
buying tracks, viewing additional text
information, logging in to Pandora, and
adjusting Cell Network Audio Quality.
Pandora internet radio is a music service
not affiliated with HONDA. More
information is available at http://
www.pandora.com www.pandora.com/ >. Pandora, the
Pandora logo, and the Pandora trade
dress are trademarks or registered
trademarks of Pandora Media, Inc., used
with permission.
• Mobile access requires a smartphone
with an active data plan. Standard data
rates may apply.
• Pandora is only avai lable in the United
States.
* Not available on all models
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701
Index
Floor Mats................................................ 626
Fluids
Brake/Clutch ........................................... 592
Continuously Variable Transmission ........ 591
Engine Coolant ....................................... 589
Manual Transmission .............................. 591
Windshield Washer ................................. 593
FM/AM Radio ................................... 240, 280
Fog Light Indicator .................................... 93
Folding Down the Rear Seats .................. 199
Foot Brake ................................................ 552
Front Airbags (SRS) .................................... 51
Front Head Restraints .............................. 196
Front Seat Heaters ................................... 215
Front Seats ................................................ 193
Adjusting ................................................ 193
Front Sensor Camera ............................... 546
Fuel ..................................................... 26, 562
Fuel Economy and CO
2 Emissions ............ 566
Gauge .................................................... 122
Instant Fuel Economy .............................. 129
Low Fuel Indicator..................................... 88
Range ..................................................... 128
Recommendation.................................... 562
Refueling ................................................ 562
Fuel Economy and CO
2 Emissions ............ 566
Fuel Fill Door ...................................... 26, 564
Unable to Unlock .................................... 680
Fuses ......................................................... 674
Inspecting and Changing ........................ 678
Locations ........................................ 674, 676
G
Gasoline (Fuel)
Economy ................................................. 566
Gauge ..................................................... 122
Information ............................................. 562
Instant Fuel Economy ............................... 129
Low Fuel Indicator ..................................... 88
Refueling ................................................. 562
Gauges ...................................................... 122
Gear Shift Lever Positions Continuously Variable Transmission ......... 461
Manual Transmission ............................... 468
Glass (care) ........................................ 626, 629
Glove Box .................................................. 203
G-Meter ..................................................... 131
H
Halogen Bulbs ................................... 594, 597
Handling the Unexpected ........................ 633
HandsFreeLink ® (HFL) ....................... 383, 410
Automatic Import of Cellular Phonebook
and Call History ..................................... 423
Displaying Messages ................................ 437
HFL Buttons ..................................... 383, 410
HFL Menus ...................................... 386, 413
HFL Status Display ........................... 385, 412
In Case of Emergency .............................. 441
Limitations for Manual Operation .... 385, 412
Making a Call .................................. 404, 431
Options During a Call ...................... 409, 434 Phone Setup.................................... 390, 418
Phonebook Phonetic Modification ........... 427
Receiving a Call ............................... 408, 434
Receiving a Text Message/E-mail.............. 435
Ring Tone................................................ 422
Selecting a Text/E-mail Message
Account ................................................ 436
Speed Dial ....................................... 400, 424
To Set Up Text Messa ge/E-mail Options ... 421
Hatch ......................................................... 160
Light Bulb................................................ 684
Release Lever........................................... 681
Unable to Open....................................... 681
Hazard Warning Button .............................. 6
HD Radio
TM............................................... 280
Headlights ................................................. 177
Aiming .................................................... 594
Auto High-Beam System.......................... 181
Automatic Operation............................... 178
Dimming ......................................... 177, 180
Operating................................................ 177
Heaters (Front Seat) ................................. 215
Heaters (Rear Seat) ................................... 216
HFL (HandsFreeLink ®)....................... 383, 410
High Beam Indicator .................................. 92
Hill Start Assist System ..................... 453, 458
HomeLink ® Universal Transceiver ............ 380
Honda App License Agreement .............. 327
Honda Sensing ®................................ 27, 488
HondaLink ®............................................. 305
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706
Index
Voice Control Operation.......................... 276
Audio Commands.................................... 278
Climate Control Commands .................... 279
General Commands ................................. 279
Music Search Commands......................... 279
On Screen Commands ............................. 279
Phone Commands ................................... 278
Useful Commands ................................... 278
Voice Portal Screen .................................. 277
Voice Recognition .................................... 276
VSA ® (Vehicle Stability Assist
TM)............... 475
W
Wallpaper .......................................... 236, 260
Warning and Information Messages ....... 104
Warning Indicator On/Blinking ................ 668
Warning Labels ........................................... 80
Warranties (Warranty Manual provided separately) ............................................... 692
Watts ......................................................... 684
Wear Indicators (Tire) ............................... 614
Wheel Nut Wrench (Jack Handle) ............ 652
Wi-Fi Connection ...................................... 310
Window Washers ...................................... 184
Adding/Refilling Fluid ............................... 593
Switch ..................................................... 184
Windows (Opening and Closing) ............. 167
Windshield ................................................ 184
Cleaning .......................................... 626, 629
Defrosting/Defogging .............................. 221 Washer Fluid ........................................... 593
Wiper Blades ........................................... 604
Wipers and Washers................................ 184
Winter Tires .............................................. 617
Snow Tires .............................................. 617
Tire Chains .............................................. 617
Wipers and Washers ................................. 184
Checking and Replacing Wiper Blades ..... 604
Front ....................................................... 184
Rear ........................................................ 186
Wireless Charger ...................................... 209
WMA ................................................. 245, 300
Worn Tires ................................................ 609
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