2021 GMC TERRAIN maintenance

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 339
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name or specification, including fluids or lubricants not listed here, can be obtained from your dealer.Usage Fluid/Lubricant
Automatic Transmission DEXRON-VI Automatic Transmission Fluid. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Cooling
System 0267.
Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco
dexos1 full synthetic is recommended. See Engine Oil0262.
Hood and Door Hinges, and Key Lock Cylinders Multi-Purpose Lubricant. See your dealer. Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid.
Rear Axle (All-Wheel Drive) See your dealer.
Transfer Case (All-Wheel Drive) Transfer Case Fluid. See your dealer. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
340 Service and Maintenance
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part NumberACDelco Part Number
Engine Air Cleaner/Filter 84390002A3240C
Engine Oil Filter 12696048PF64
Passenger Compartment Air Filter 13508023CF185
Spark Plugs 1268354141-156
Wiper Blades
IDriver Side –60 cm (24 in) 84574893
—
IPassenger Side –45.0 cm (18 in) 84574892
—
IRear –30.0 cm (12 in) 84215609
—

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Service and Maintenance 341
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
348 Customer Information
Mediation/Arbitration Program
c/o Customer Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
GMC encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail GMC, the
letter should be addressed to:
United States and Puerto Rico
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.gmc.com
1-800-GMC-8782 (1-800-462-8782)
1-888-889-2438 (For Text Telephone devices
(TTYs))
Roadside Assistance: 1-888-881-3302
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmc.ca
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone Devices
(TTYs))
Roadside Assistance: 1-800-268-6800
Overseas
Please contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), GMC has TTY
equipment available at its Customer
Assistance Center. Any TTY user in the U.S.
can communicate with GMC by dialing:
1-888-889-2438. TTY users in Canada can dial
1-800-263-3830.
Online Owner Center
The GMC Owner Center (U.S.)
my.gmc.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0342.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Customer Information 353
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing seeRoadside
Assistance Program 0349.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle Choose a reputable repair facility that uses
quality replacement parts. See
“Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 051.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
364 Connected Services
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with GMC on social media.
Features are subject to change. For myGMC
mobile app information and compatibility,
see my.gmc.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle's
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.gmc.com. Message and data rates may
apply.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 365
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . 258
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 204
Adaptive Cruise Control . . . . . . . . . . . . . . . . . . 222
Add-On Electrical Equipment . . . . . . . . . . . . . 256
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Additional Maintenance and Care . . . . . . . . 336
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 32
Agreements Trademarks and License . . . . . . . . . . . . . . . 169
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . 265
Air Conditioning . . . . . . . . . . . . . . . . . . . . . 178, 180
Air Filter
Life System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Air Filter, Passenger Compartment . . . . . . . .182
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
How Does an Airbag Restrain? . . . . . . . . . . . 51
Passenger Sensing System . . . . . . . . . . . . . . 52
What Makes an Airbag Inflate? . . . . . . . . . 50
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
When Should an Airbag Inflate? . . . . . . . . 50
Where Are the Airbags? . . . . . . . . . . . . . . . . 48 Airbags
Adding Equipment to the Vehicle . . . . . . . 56
Passenger Status Indicator . . . . . . . . . . . . . . 92
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 92
Servicing Airbag-Equipped Vehicles . . . . . . 55
System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Alarm
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 22
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 242
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 287
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 212, 274
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Antilock Brake System (ABS) . . . . . . . . . . . . . . 212 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Apple CarPlay and Android Auto . . . . . . . . . 160
Assistance Program, Roadside . . . . . . . . . . . . 349
Assistance Systems for Driving . . . . . . . . . . 237
Assistance Systems for Parking and Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/-
Mexico-14420055) - 2021 - CRC - 11/13/20
Index 369
Fuel (cont'd)Economy, Driving for Better . . . . . . . . . . . 187
Filling a Portable Fuel Container . . . . . . . 248
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 247
Foreign Countries . . . . . . . . . . . . . . . . . . . . . . 246
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Low Fuel Warning Light . . . . . . . . . . . . . . . . 99
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 246
Recommended . . . . . . . . . . . . . . . . . . . . . . . . . 246
Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Fuses Engine Compartment Fuse Block . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Rear Compartment Fuse Block . . . . . . . . . 285
G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . 112
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Gauges Engine Coolant Temperature . . . . . . . . . . . . 91
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Warning Lights and Indicators . . . . . . . . . . 84 General Information
Service and Maintenance . . . . . . . . . . . . . . 330
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Global Positioning System (GPS) . . . . . . . . . 148
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Guidance Problems with the Route . . . . . . . . . . . . . . 149
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 119
HD Radio Technology . . . . . . . . . . . . . . . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 277
Daytime Running Lamps (DRL) . . . . . . . . . . 118
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
High Intensity Discharge (HID)Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
High-Beam On Light . . . . . . . . . . . . . . . . . . . . 99
High/Low Beam Changer . . . . . . . . . . . . . . . 117
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 100 Heated
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 79
Heated and Ventilated Front Seats . . . . . . . .35
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 99
Hill and Mountain Roads . . . . . . . . . . . . . . . . 194
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . 217
Hill Descent Control Light . . . . . . . . . . . . . . . . . 96
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .214
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
How to Wear Seat Belts Properly . . . . . . . . . .41
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178, 180
I
If the System Needs Service . . . . . . . . . . . . . 149
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 199
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 97
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infants and Young Children, Restraints . . . . 58
Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 353