GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Infotainment System 175
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Infotainment System 177
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GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
186 Driving and Operating
Trailer Towing
General Towing Information . . . . . . . . . . 248
Driving Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 249
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 251
Towing Equipment . . . . . . . . . . . . . . . . . . . . 254
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 256
Driving Information
Driver Behavior
Driving is an important responsibility. Driver
behavior, the driving environment, and the
vehicle's design all affect how well a vehicle
performs.
Being aware of these factors can help in
understanding how the vehicle handles and
what can be done to avoid many types of
crashes, including a rollover crash.
Most serious injuries and fatalities to
unbelted occupants can be reduced or
prevented by the use of seat belts. In a
rollover crash, an unbelted person is
significantly more likely to die than a
person wearing a seat belt. In addition,
avoiding excessive speed, sudden or abrupt
turns, and drunken or aggressive driving can
help make trips safer and avoid the
possibility of a crash.
Driving Environment
Be prepared for driving in inclement
weather, at night, or during other times
where visibility or traction may be limited, such as on curves, slippery roads, or hilly
terrain. Unfamiliar surroundings can also
have hidden hazards.
Learn more about driving in different
conditions and off-road driving in this
section.
Vehicle Design
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
This is because they have a higher ground
clearance and a narrower track or shorter
wheelbase than passenger cars, which makes
them more capable for off-road driving.
While these design characteristics provide
the driver with a better view of the road,
these vehicles do have a higher center of
gravity than other types of vehicles.
A utility vehicle does not handle the same
as a vehicle with a lower center of gravity,
like a car, in similar situations.
Safe driver behavior and understanding of
the environment can help avoid a rollover
crash in any type of vehicle, including utility
vehicles.
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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190 Driving and Operating
Loss of Control
Skidding
There are three types of skids that
correspond to the vehicle's three control
systems:
.Braking Skid—wheels are not rolling.
.Steering or Cornering Skid —too much
speed or steering in a curve causes tires
to slip and lose cornering force.
.Acceleration Skid —too much throttle
causes the driving wheels to spin.
Defensive drivers avoid most skids by taking
reasonable care suited to existing conditions,
and by not overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow these
suggestions:
.Ease your foot off the accelerator pedal
and steer the way you want the vehicle
to go. The vehicle may straighten out. Be
ready for a second skid if it occurs.
.Slow down and adjust your driving
according to weather conditions. Stopping
distance can be longer and vehicle control
can be affected when traction is reduced
by water, snow, ice, gravel, or other
material on the road. Learn to recognize warning clues
—such as enough water,
ice, or packed snow on the road to make
a mirrored surface —and slow down
when you have any doubt.
.Try to avoid sudden steering, acceleration,
or braking, including reducing vehicle
speed by shifting to a lower gear. Any
sudden changes could cause the tires to
slide.
Remember: Antilock brakes help avoid only
the braking skid.
Off-Road Driving
All-wheel-drive vehicles can be used for
off-road driving. Vehicles without all-wheel
drive and vehicles not equipped with All
Terrain (AT) or On-Off Road (OOR) tires must
not be driven off-road except on a level,
solid surface. To contact the tire
manufacturer for more information about
the original equipment tires, see the
warranty manual.
Controlling the vehicle is the key to
successful off-road driving. One of the best
ways to control the vehicle is to control the
speed.
{Warning
When driving off-road, bouncing and
quick changes in direction can easily
throw you out of position. This could
cause you to lose control and crash. You
and your passengers should always wear
seat belts.
Before Driving Off-Road
.Have all necessary maintenance and
service work completed.
.Fuel the vehicle, fill fluid levels, and check
inflation pressure in all tires, including the
spare, if equipped.
.Read all the information about
all-wheel-drive vehicles in this manual.
.Make sure all underbody shields,
if equipped, are properly attached.
.Know the local laws that apply to off-road
driving.
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Driving and Operating 195
.Allow greater following distance and
watch for slippery spots. Icy patches can
occur on otherwise clear roads in shaded
areas. The surface of a curve or an
overpass can remain icy when the
surrounding roads are clear. Avoid sudden
steering maneuvers and braking while
on ice.
.Turn off cruise control.
Blizzard Conditions
Stop the vehicle in a safe place and signal
for help. Stay with the vehicle unless there
is help nearby. If possible, use Roadside
Assistance. SeeRoadside Assistance Program
0 349. To get help and keep everyone in the
vehicle safe:
.Turn on the hazard warning flashers.
.Tie a red cloth to an outside mirror.
{Warning
Snow can trap engine exhaust under the
vehicle. This may cause exhaust gases to
get inside. Engine exhaust contains
carbon monoxide (CO), which cannot be
seen or smelled. It can cause
unconsciousness and even death.
(Continued)
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0207.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0
214.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear,
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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Driving and Operating 201
engine will not start in Service Mode. Press
ENGINE START/STOP again to turn the
vehicle off.
Starting the Engine
Shift the vehicle into P (Park) or N (Neutral).
To restart the engine when the vehicle is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0256.
1. With the Keyless Access system, the Remote Keyless Entry (RKE) transmitter
must be in the vehicle. Press ENGINE
START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button. The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE battery is low, a Driver Information
Center (DIC) will display a message. See
Remote Keyless Entry (RKE) System
Operation
07.
Caution
Cranking the engine for long periods of
time, by trying to start the engine
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
press ENGINE START/STOP. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, release the accelerator. If the vehicle starts briefly but then
stops again, do the same thing. This
clears the extra gasoline from the
engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.
Stop/Start System
This vehicle has a Stop/Start system to shut
off the engine to help conserve fuel. It has
components designed for the increased
number of starts.
{Warning
The automatic engine Stop/Start feature
causes the engine to shut off while the
vehicle is still on. Do not exit the vehicle
before shifting to P (Park). The vehicle
may restart and move unexpectedly.
Always shift to P (Park), and then turn
the ignition off before exiting the vehicle.
Auto Engine Stop/Start
When the brakes are applied and the vehicle
is at a complete stop, the engine may turn
off. When stopped, the tachometer displays
AUTO STOP. See Tachometer090. When
GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
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214 Driving and Operating
Brake Assist
Brake Assist detects rapid brake pedal
applications due to emergency braking
situations and provides additional braking to
activate the Antilock Brake System (ABS) if
the brake pedal is not pushed hard enough
to activate ABS normally. Minor noise, brake
pedal pulsation, and/or pedal movement
during this time may occur. Continue to
apply the brake pedal as the driving
situation dictates. Brake Assist disengages
when the brake pedal is released.
Hill Start Assist (HSA)
{Warning
Do not rely on the HSA feature. HSA does
not replace the need to pay attention
and drive safely. You may not hear or
feel alerts or warnings provided by this
system. Failure to use proper care when
driving may result in injury, death,
or vehicle damage. SeeDefensive Driving
0 187.
When the vehicle is stopped on a grade, Hill
Start Assist (HSA) prevents the vehicle from
rolling in an unintended direction during the
transition from brake pedal release to accelerator pedal apply. The brakes release
when the accelerator pedal is applied. HSA
brake hold duration may be selectable.
Standard Hold automatically releases the
brakes after a few seconds. Extended Hold
applies the Electric Parking Brake if the
accelerator pedal is not applied within a few
minutes. If hold duration is selectable, see
"Extended Hill Start Assist" in
Vehicle
Personalization 0108. The brakes may also
release under other conditions. Do not rely
on HSA to hold the vehicle.
HSA is available when the vehicle is facing
uphill in a forward gear, or when facing
downhill in R (Reverse). The vehicle must
come to a complete stop on a grade for HSA
to activate.
Ride Control Systems
Traction Control/Electronic
Stability Control
System Operation
The vehicle has a Traction Control System
(TCS) and StabiliTrak/Electronic Stability
Control (ESC), an electronic stability control system. These systems help limit wheel slip
and assist the driver in maintaining control,
especially on slippery road conditions.
TCS activates if it senses that any of the
drive wheels are spinning or beginning to
lose traction. When this happens, TCS
applies the brakes to the spinning wheels
and reduces engine power to limit
wheel spin.
StabiliTrak/ESC activates when the vehicle
senses a difference between the intended
path and the direction the vehicle is actually
traveling. StabiliTrak/ESC selectively applies
braking pressure to any one of the vehicle
wheel brakes to assist the driver in keeping
the vehicle on the intended path.
If cruise control is being used and TCS or
StabiliTrak/ESC begins to limit wheel spin,
cruise control will disengage. Cruise control
may be turned back on when road
conditions allow.
Both systems come on automatically when
the vehicle is started and begins to move.
The systems may be heard or felt while
they are operating or while performing
diagnostic checks. This is normal and does
not mean there is a problem with the
vehicle.
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Driving and Operating 223
ACC can reduce the need for you to
frequently brake and accelerate, especially
when used on expressways, freeways, and
interstate highways. When used on other
roads, you may need to take over the
control of braking or acceleration more
often.
{Warning
ACC has limited braking ability and may
not have time to slow the vehicle down
enough to avoid a collision with another
vehicle you are following. This can occur
when vehicles suddenly slow or stop
ahead, or enter your lane. Also see
“Alerting the Driver”later in this section.
Complete attention is always required
while driving and you should be ready to
take action and apply the brakes. See
Defensive Driving 0187.
{Warning
ACC will not detect or brake for children,
pedestrians, animals, or other objects.
Do not use ACC when:
.On winding and hilly roads or when
the camera sensor is blocked by snow,
ice, or dirt. The system may not
detect a vehicle ahead. Keep the
windshield and headlamps clean.
.When visibility is poor due to rain,
snow, fog, dirt, insect residue, or dust;
when other foreign objects obscure
the camera’s view; or when the
vehicle in front or oncoming traffic
causes additional environmental
obstructions, such as road spray. ACC
performance is limited under these
conditions.
.On slippery roads where fast changes
in tire traction can cause excessive
wheel slip
.With extremely heavy cargo loaded in
the cargo area or rear seat
.When towing a trailer
J:Press to turn the system on or off. The
indicator turns white on the instrument
cluster when ACC is turned on.
RES+ : Press briefly to resume the previous
set speed or to increase vehicle speed if ACC
is already activated. To increase speed by
about 1 km/h (1 mph), press RES+ briefly. To
increase speed to the next 5 km/h (5 mph)
mark on the speedometer, hold RES+.
SET– :Press briefly to set the speed and
activate ACC or to decrease vehicle speed if
ACC is already activated. To decrease speed
by about 1 km/h (1 mph), press SET– briefly.
To decrease speed to the next 5 km/h
(5 mph) mark on the speedometer,
hold SET–.