2021 GMC TERRAIN infotainment

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 29
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Instruments and Controls . . . . . . . . . . . . . . . . 78
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Infotainment System . . . . . . . . . . . . . . . . . . . 123
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 178
Driving and Operating . . . . . . . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Service and Maintenance . . . . . . . . . . . . . . . 330
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 342
Customer Information . . . . . . . . . . . . . . . . . . 346
Reporting Safety Defects . . . . . . . . . . . . . . . 354
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connected Services . . . . . . . . . . . . . . . . . . . . . 362
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, TERRAIN, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84443536 B Second Printing©2020 General Motors LLC. All Rights Reserved.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Introduction 5
1.Air Vents 0182.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0119.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0116.
3. Instrument Cluster (Base and Midlevel)
085 or
Instrument Cluster (Uplevel) 088.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC) (Base
and Midlevel) 0100 or
Driver Information Center (DIC) (Uplevel)
0 105.
4. Windshield Wiper/Washer 079.
5. Infotainment Controls. See Overview
0 124.
6. Light Sensor. See Automatic Headlamp
System 0118.
7. Hazard Warning Flashers 0119.
8. Climate Control Systems 0178 (If
Equipped).
Dual Automatic Climate Control System
0 180 (If Equipped).
9. Shift Switches. See Automatic
Transmission 0208.
10. Power Outlets 081. 11.
Assistance Systems for Parking or Backing
0232 (If Equipped).
12. Heated and Ventilated Front Seats 035
(If Equipped).
13. Wireless Charging 082 (If Equipped).
14. Driver Mode Control 0218 (If Equipped).
15. Lane Keep Assist (LKA) 0244 (If
Equipped).
Hill Descent Control (HDC) 0217 (If
Equipped).
16. USB Port 0134.
17. ENGINE START/STOP Button. See Ignition
Positions 0199.
18. Steering Wheel Controls 0126.
19. Horn 079.
20. Steering Wheel Adjustment 079 (Out
of View).
21. Hood Release. See Hood0259.
22. Cruise Control 0220.
Adaptive Cruise Control (Camera) 0222
(If Equipped).
Heated Steering Wheel 079 (If
Equipped).
Forward Collision Alert (FCA) System
0 237 (If Equipped). 23. Data Link Connector (DLC) (Out of View).
SeeMalfunction Indicator Lamp (Check
Engine Light) 093.
24. Electric Parking Brake 0212.
25. Exterior Lamp Controls 0116.
Instrument Panel Illumination Control
0 120.
Fog Lamps 0119 (If Equipped).

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 79
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0126.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
A light next to the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to start heating.
Horn
Pressaon the steering wheel pad to
sound the horn.
Windshield Wiper/Washer
The windshield wiper/washer lever is on the
side of the steering column. With the
ignition on or in ACC/ACCESSORY, move the
windshield wiper lever to select the wiper
speed.
HI : Use for fast wipes.
LO : Use for slow wipes.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 81
1:Push the windshield wiper lever
forward to spray washer fluid on the rear
window. The lever automatically returns to
its original position when released.
{Warning
In freezing weather, do not use the
washer until the windshield is warmed.
Otherwise the washer fluid can form ice
on the windshield, blocking your vision.
Rear Wiper Arm Assembly Protection
When using an automatic car wash, move
the rear wiper control to OFF to disable the
rear wiper. In some vehicles, if the
transmission is in N (Neutral) and the
vehicle speed is very slow, the rear wiper
will automatically park.
The wiper operations return to normal when
the transmission is no longer in N (Neutral)
or the vehicle speed has increased.
Reverse Gear Wipes
If the rear wiper control is off, the rear
wiper will automatically operate
continuously when the transmission is in
R (Reverse), and the front windshield wiper
is performing low or high speed wipes.
If the rear wiper control is off, the transmission is in R (Reverse), and the front
windshield wiper is performing interval
wipes, then the rear wiper automatically
performs interval wipes.
This feature can be turned on or off. See
Vehicle Personalization
0108.
The windshield washer reservoir is used for
the windshield and rear window. Check the
fluid level if either washer is not working.
See Washer Fluid 0271.
Compass
The vehicle may have a compass display on
the Driver Information Center (DIC). The
compass receives its heading and other
information from the Global Positioning
System (GPS) antenna, StabiliTrak/Electronic
Stability Control (ESC), and vehicle speed
information.
The compass system is designed to operate
for a certain number of miles or degrees of
turn before needing a signal from the GPS
satellites. When the compass display shows
CAL, drive the vehicle for a short distance in
an open area where it can receive a GPS
signal. The compass system will
automatically determine when a GPS signal
is restored and provide a heading again.
Clock
Set the time and date using the
infotainment system. See "Time / Date"
under Settings 0160.
Power Outlets
The vehicle has two 12-volt accessory power
outlets, which can be used to plug in
electrical equipment, such as a cell phone or
MP3 player.
There are power outlets:
.On the center stack below the climate
control system.
.In the rear cargo area.
To use the outlet, remove the cover.
Caution
Leaving electrical equipment plugged in
for an extended period of time while the
vehicle is off will drain the battery.
Always unplug electrical equipment when
not in use and do not plug in equipment
that exceeds the maximum 20 amp
rating.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
Instruments and Controls 83
of the system is capable of charging at a
rate up to 3 amp (19.5W), as requested by
the compatible smartphone. SeeRadio
Frequency Statement 0354.
{Warning
Wireless charging can affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or in Retained Accessory Power (RAP). The
wireless charging feature may not correctly
indicate charging when the vehicle is in RAP.
See Retained Accessory Power (RAP) 0204.
The operating temperature is −20 °C (−4 °F)
to 60 °C (140 °F) for the charging system
and 0 °C (32 °F) to 35 °C (95 °F) for the
smartphone.
{Warning
Remove all objects from the charging pad
before charging your compatible
smartphone. Objects, such as coins, keys,
(Continued)
Warning (Continued)
rings, paper clips, or cards, between the
smartphone and charging pad will
become very hot. On the rare occasion
that the charging system does not detect
an object, and the object gets wedged
between the smartphone and charger,
remove the smartphone and allow the
object to cool before removing it from
the charging pad, to prevent burns.
To charge a compatible smartphone:
1. Remove all objects from the charging pocket. The system may not charge if
there are any objects between the
smartphone and charging pocket. 2. With the smartphone screen facing the
rear of the vehicle, slowly insert the
smartphone into the charging pocket
until
$displays on theVon the
infotainment display. This indicates that
the smartphone is properly positioned
and charging.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the wireless charger from working,
or may reduce the charging performance.
See your dealer for additional
information.
The smartphone may become warm
during charging. This is normal. In
warmer temperatures, the speed of
charging may be reduced.
If
$does not appear on the infotainment
display:
1. Remove the smartphone from the pocket and wait three seconds.
2. Turn the smartphone 180 degrees and insert it back into the pocket with the
screen facing the rear of the vehicle.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
108 Instruments and Controls
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing
V. The messages that
require immediate action cannot be cleared
until that action is performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Steering
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction in
performance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible. Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, thermal, brakes, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
The following are all possible vehicle
personalization features. Depending on the
vehicle, some may not be available.
For System, Apps, and Personal features and
functions, see
Settings0160.
To access the vehicle personalization menu: 1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch Vehicle to display a list of available options.
3. Touch to select the desired feature setting.

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
110 Instruments and Controls
Touch Off, Alert, or Alert and Brake.
Front Pedestrian Detection
This feature may help avoid or reduce the
harm caused by front-end crashes with
nearby pedestrians.
SeeFront Pedestrian Braking (FPB) System
0 240.
Touch Off, Alert, or Alert and Brake.
Adaptive Cruise Go Notifier
This setting determines if an alert will
appear when Adaptive Cruise Control brings
the vehicle to a complete stop and the
vehicle ahead of you starts moving again.
See Adaptive Cruise Control (Camera) 0222.
Touch Off or On.
Lane Change Alert
The LCA system is a lane-changing aid that
assists drivers with avoiding lane change
crashes. See Lane Change Alert (LCA) 0242.
When Lane Change Alert is disabled, Side
Blind Zone Alert is also disabled.
Touch Off or On. Park Assist
If equipped, this allows the feature to be
turned on or off. See
Assistance Systems for
Parking or Backing 0232.
Touch Off or On.
Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See Assistance Systems for
Parking or Backing 0232.
Touch Off or On.
Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0 232.
Touch Off or On.
Comfort and Convenience
Touch and the following may display:
.Chime Volume
.Hands Free Liftgate Control
.Reverse Tilt Mirror
.Auto Wipe in Reverse Gear
.Extended Hill Start Assist Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Hands Free Liftgate Control
The liftgate may be operated with a kicking
motion under the rear bumper between the
left exhaust pipe and the license plate. See
Liftgate
017.
Touch Off, On-Open and Close,
or On-Open Only.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 025.
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger.
Auto Wipe in Reverse Gear
When on and the front wiper is on, the rear
wiper will automatically activate when the
vehicle is shifted to R (Reverse).

GMC Terrain/Terrain Denali Owner Manual(GMNA-Localizing-U.S./Canada/
Mexico-14420055) - 2021 - CRC - 11/13/20
112 Instruments and Controls
Remote Start Auto Cool Seats
If equipped and turned on, this feature will
turn on the ventilated seats when using
remote start on warm days. SeeHeated and
Ventilated Front Seats 035 and
Remote Vehicle Start 013.
Touch Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this feature will
turn on the heated seats when using remote
start on cold days. See Heated and
Ventilated Front Seats 035 and
Remote Vehicle Start 013.
Touch Off or On.
Remote Window Operation
This allows the windows to be opened when
pressing and holding
Kon the RKE
transmitter. See Remote Keyless Entry (RKE)
System Operation 07.
Touch Off or On.
Passive Door Unlock
This setting specifies which doors unlock
when using the button on the driver door
handle to unlock the vehicle.
Touch All Doors or Driver Door Only. Passive Door Lock
This setting specifies if the vehicle will
automatically lock, or lock and provide an
alert after all the doors are closed, and you
walk away from the vehicle with the remote
key. See
Remote Keyless Entry (RKE) System
Operation 07.
Touch Off, On with Horn Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables the Remote No Longer In
Vehicle Alert.
Touch Off or On.
Seating Position
Touch and the following may display:
.Seat Entry Memory
.Seat Exit Memory
Seat Entry Memory
This feature automatically recalls the
previously stored 1 or 2 button positions
when the ignition is changed from off to on
or ACC/ACCESSORY. See Memory Seats033.
Touch Off or On. Seat Exit Memory
This feature automatically recalls the
previously stored exit button positions when
the ignition is changed from on or ACC/
ACCESSORY to off if the driver door is open
or opened. See
Memory Seats033.
Touch Off or On.
Teen Driver
See Teen Driver 0167.
Valet Mode
This will lock the infotainment system and
steering wheel controls. It may also limit
access to vehicle storage locations,
if equipped.
To enable valet mode:
1. Enter a four-digit code on the keypad.
2. Select Enter to go to the confirmation screen.
3. Re-enter the four-digit code.
Touch Lock or Unlock to lock or unlock the
system. Touch Back to go back to the
previous menu.
Universal Remote System
See Radio Frequency Statement 0354.