GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
438 Customer Information
Cybersecurity
GM collects information about the use of
your vehicle including operational and safety
related information. We collect this
information to provide, evaluate, improve,
and troubleshoot our products and services
and to develop new products and services.
The protection of vehicle electronics systems
and customer data from unauthorized
outside electronic access or control is
important to GM. GM maintains appropriate
security standards, practices, guidelines and
controls aimed at defending the vehicle and
the vehicle service ecosystem against
unauthorized electronic access, detecting
possible malicious activity in related
networks, and responding to suspected
cybersecurity incidents in a timely,
coordinated and effective manner. Security
incidents could impact your safety or
compromise your private data. To minimize
security risks, please do not connect your
vehicle electronic systems to unauthorized
devices or connect your vehicle to any
unknown or untrusted networks (such as
Bluetooth, WIFI or similar technology). In
the event you suspect any security incident
impacting your data or the safe operation of
your vehicle, please stop operating your
vehicle and contact your dealer.
Event Data Recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
.How various systems in your vehicle were
operating;
.Whether or not the driver and passenger
safety belts were buckled/fastened;
.How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
.How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur.
Note
EDR data are recorded by your vehicle only
if a non-trivial crash situation occurs; no
data are recorded by the EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location)
are recorded. However, other parties, such
as law enforcement, could combine the EDR
data with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
GM will not access these data or share it
with others except: with the consent of the
vehicle owner or, if the vehicle is leased,
with the consent of the lessee; in response
to an official request by police or similar
government office; as part of GM's defense
of litigation through the discovery process;
or, as required by law. Data that GM collects
or receives may also be used for GM
research needs or may be made available to
others for research purposes, where a need
is shown and the data is not tied to a
specific vehicle or vehicle owner.
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
440 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 441
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. See OnStar System 0162 for
information on how to use the
OnStar app.
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
Index 449
Assistance Program, Roadside . . . . . . . . . . . . .431
Assistance Systems for Driving . . . . . . . . . . 274
Assistance Systems for Parking andBacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Auto Stop
Stop/Start System . . . . . . . . . . . . . . . . . . . . . 233
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 37
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Emergency Braking (AEB) . . . . . . . . . . . . . . 277
Headlamp System . . . . . . . . . . . . . . . . . . . . . 142
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 333
Automatic Transmission
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 241
Shift Lock Control Function Check . . . . . . 347
Auxiliary Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 144
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Avoiding Untrusted Media Devices . . . . . . . .158
Axle, Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Axle, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346B
Battery
Exterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 146
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . .343, 391
Blade Replacement, Wiper . . . . . . . . . . . . . . . 348
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . .37
Bluetooth Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 180, 181
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . 162
Brake Electric Boost . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Parking, Electric . . . . . . . . . . . . . . . . . . . . . . . . 247
System Warning Light . . . . . . . . . . . . . . . . . . 117
Brake Pad Life System . . . . . . . . . . . . . . . . . . . 342
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .341 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 342
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 Automatic Emergency (AEB) . . . . . . . . . . . 277
Braking System
Front Pedestrian (FPB) . . . . . . . . . . . . . . . . . 278
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 228 Bulb Replacement
Center High-Mounted Stoplamp
(CHMSL) and Cargo Lamp . . . . . . . . . . . . 352
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 350
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 350
Headlamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 350
License Plate Lamps . . . . . . . . . . . . . . . . . . . 352
Taillamps, Turn Signal, Stoplamps, and Back-up Lamps . . . . . . . . . . . . . . . . . . 351
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 376
C
Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
California Perchlorate Materials Requirements . . . 322
California Proposition 65 Warning . . . . . . . . . . . . . . . . . . .322, 343, 391, Back Cover
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 424
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 238
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 220
Cargo Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./Cana-
da/Mexico-14632426) - 2021 - CRC - 11/5/20
Index 455
Mirrors (cont'd)Convex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Folding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Heated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . 38
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Tilt in Reverse . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Trailer Tow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Mirrors, Interior Rearview . . . . . . . . . . . . . . . . . 38
Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251 Driver Control . . . . . . . . . . . . . . . . . . . . . . . . . 251
Monitor System, Tire Pressure . . . . . . . . . . . 368
Multi-band Antenna . . . . . . . . . . . . . . . . . . . . . .158
N
Navigation Connected Services . . . . . . . . . . . . . . . . . . . . 445
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the System . . . . . . . . . . . . . . . . . . . . . . 163
Navigation Symbols . . . . . . . . . . . . . . . . . . . . . 166
New Vehicle Break-In . . . . . . . . . . . . . . . . . . . . 228
O
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330
Engine Oil Life System . . . . . . . . . . . . . . . . . 332
Engine Oil Pressure Gauge . . . . . . . . . . . . . . 111
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 122
Older Children, Restraints . . . . . . . . . . . . . . . . . . 71
Online Owner Center . . . . . . . . . . . . . . . . . . . . 430
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
OnStar Additional Information . . . . . . . . . . . 441
OnStar Emergency . . . . . . . . . . . . . . . . . . . . . . . 441
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . . . . 440
OnStar Security . . . . . . . . . . . . . . . . . . . . . . . . . . 441
OnStar System . . . . . . . . . . . . . . . . . . . . . . 162, 173
Operating Mode Overheated Engine Protection . . . . . . . . . 340
Operation
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Overheated Engine Protection Operating Mode . . . . . . . . . . . . . . . . . . . . . . . 340
Overheating, Engine . . . . . . . . . . . . . . . . . . . . . 338
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Instrument Panel . . . . . . . . . . . . . . . . . . . . . . . . 4
P
ParkShifting Into . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Shifting Out of . . . . . . . . . . . . . . . . . . . . . . . . 237
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Parking
Brake and P (Park) MechanismCheck . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Extended . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Over Things That Burn . . . . . . . . . . . . . . . . . 237
Parking or Backing Assistance Systems . . . . . . . . . . . . . . . . . . . . 266
Passenger Airbag Status Indicator . . . . . . . . . 114
Passenger Compartment Air Filter . . . . . . . 209
Passenger Sensing System . . . . . . . . . . . . . . . . 66
Pedestrian Ahead Indicator . . . . . . . . . . . . . . . 119
Perchlorate Materials Requirements, California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Phone Apple CarPlay and Android Auto . . . . . . . 185
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . 180, 181
Pickup Conversion to Chassis Cab . . . . . . . . 320
Port
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Positioning Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174