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GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
184 Infotainment System
To make a call using the Recents menu:1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment display to
start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names using the
digits on the keypad to search.
Results will show on the right side of the
display. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle. Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch on
the infotainment display.
Declining a Call
Press
ito decline, then touch Ignore on
the infotainment display Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:
1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Infotainment System 185
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable,
which should be replaced after
significant wear to maintain
connection quality. Aftermarket or
third-party cables may not work.
.Connecting the phone over Bluetooth.
See
Bluetooth (Pairing and Using a
Phone) 0181 or
Bluetooth (Overview) 0180.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Infotainment System 191
.Set Number of Audio Favorites: Touch to
select how many favorites pages can be
viewed from the audio application. The
Auto setting will automatically adjust this
number based on the number of favorites
you have saved. Touch Auto, 5, 10, 15, 20,
25, 30, 35, or 40.
.RDS: This allows the Radio Data System
(RDS) to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.HD Radio: This allows HD Radio reception
to be turned on or off.
Touch the controls on the infotainment
display to disable or enable.
.Explicit Content Filter: This setting allows
access to explicit content SiriusXM
channels.
Touch Off or On.
.Manage Phones: Select to connect to a
different phone source, disconnect a
phone, or delete a phone.
.Reset Music Index: This allows the music
index to be reset if you are having
difficulty accessing all of the media
content on your device.
Touch Yes or No.Climate
Touch and the following may display:
.Auto Fan Speed: This setting specifies the
amount of airflow when the climate
control fan setting is Auto Fan.
Touch Low, Medium, or High.
.Air Quality Sensor: This setting switches
the system into Recirculation Mode based
on the quality of the outside air.
Touch Off, Low Sensitivity, or High
Sensitivity.
.Auto Cooled Seats: This setting
automatically turns on and regulates the
ventilated seats when the cabin
temperature is warm.
Touch the controls on the infotainment
display to disable or enable.
.Auto Heated Seats: This setting
automatically turns on and regulates the
heated seats when the cabin temperature
is cool. The auto heated seats can be
turned off by using the heated seat
controls on the center stack.
Touch the controls on the infotainment
display to disable or enable.
.Auto Defog: This setting automatically
turns the front defogger on when the
vehicle engine is started. Touch the controls on the infotainment
display to disable or enable.
.Auto Rear Defog: This setting
automatically turns the rear window
defogger on when the vehicle engine is
started.
Touch the controls on the infotainment
display to disable or enable.
Navigation
Touch and the following may display:
.Set Up My Places
.Map Preferences
.Route Preferences
.Navigation Voice Control
.Traffic Preferences
.Alert Preferences
.Manage History
.Predictive Navigation
.About
See Using the Navigation System 0163.
Phone
Touch and the following may display:
.My Number: Displays the cell phone
number of the Bluetooth connected
device.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Infotainment System 197
U.S. Patents at the following address
www.immersion.com/patent-marking.html
and other patents pending.
Bose
Bose AudioPilot and Bose Centerpoint
surround are registered trademarks of Bose
Corporation in the U.S. and other countries.
HD Radio Technology
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign patents. HD Radio and the HD,
HD Radio, and“Arc”logos are proprietary
trademarks of iBiquity Digital Corp.
Bluetooth
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by General Motors is
under license. Other trademarks and trade
names are those of their respective owners. Java
Java is a registered trademark of Oracle
and/or its affiliates.
Schedule I: Gracenote EULA
Music recognition technology and related
data are provided by Gracenote. Gracenote
is the industry standard in music recognition
technology and related content delivery. For
more information see www.gracenote.com.
Music-related data from Gracenote, Inc.,
copyright © 2000 to present Gracenote.
Gracenote Software, copyright © 2000 to
present Gracenote. One or more patents
owned by Gracenote may apply to this
product and service. See the Gracenote
website for a non-exhaustive list of
applicable Gracenote patents. Gracenote,
CDDB, MusicID, MediaVOCS, the Gracenote
logo and logotype, and the "Powered by
Gracenote" logo are either registered
trademarks or trademarks of Gracenote in
the United States and/or other countries.
Gracenote Terms of Use
This application or device contains software
from Gracenote, Inc. of Emeryville, California
("Gracenote"). The software from Gracenote
(the "Gracenote Software") enables this
application to do disc or file identification
and obtain music-related information,
including name, artist, track, and title
information ("Gracenote Data") from online
servers or embedded databases (collectively,
"Gracenote Servers") and to perform other
functions. You may use Gracenote Data only
by means of the intended End-User
functions of this application or device.
This application or device may contain
content belonging to Gracenote’s providers.
If so, all of the restrictions set forth herein
with respect to Gracenote Data shall also
apply to such content and such content
providers shall be entitled to all of the
benefits and protections set forth herein
that are available to Gracenote.
You agree that you will use Gracenote Data,
the Gracenote Software, and Gracenote
Servers for your own personal
non-commercial use only. You agree not to

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
Driving and Operating 259
Increasing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the accelerator to get to the higher
speed. Press SET–. Release SET–and the
accelerator pedal. The vehicle will now
cruise at the higher speed.
When the accelerator pedal is pressed,
ACC will not brake because it is
overridden. The ACC indicator will turn
blue on the instrument cluster and HUD,
if equipped.
.Press and hold RES+ until the desired set
speed is displayed, then release it.
.To increase vehicle speed in smaller
increments, press RES+ briefly. For each
press, the vehicle goes about 1 km/h
(1 mph) faster.
.To increase vehicle speed in larger
increments, hold RES+. While holding RES
+, the vehicle speed increases to the next
5 km/h (5 mph) step, then continues to
increase by 5 km/h (5 mph) at a time.
The set speed can also be increased while
the vehicle is stopped.
.If stopped with the brake pedal applied,
press RES+ until the desired set speed is
displayed.
.If ACC is holding the vehicle at a stop and
there is another vehicle directly ahead,
pressing RES+ will increase the set speed.
.Pressing RES+ when there is no longer a
vehicle ahead or the vehicle ahead is
pulling away and the brake is not applied
with cause the ACC to resume.
When it is determined that there is no
vehicle ahead or the vehicle ahead is beyond
the selected following gap, then the vehicle
speed will increase to the set speed.
Reducing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the brake to get to the desired lower
speed. Release the brake and press SET–.
The vehicle will now cruise at the lower
speed.
.Press and hold SET– until the desired
lower speed is reached, then release it.
.To decrease the vehicle speed in smaller
increments, press SET− briefly. For each
press, the vehicle goes about 1 km/h
(1 mph) slower.
.To decrease the vehicle speed in larger
increments, hold SET−. While holding
SET−, the vehicle speed decreases to the
next 5 km/h (5 mph) step, then continues
to decrease by 5 km/h (5 mph) at a time.
The set speed can also be decreased while
the vehicle is stopped.
.If stopped with the brake applied, press
or hold SET− until the desired set speed is
displayed.
Selecting the Follow Distance Gap
When a slower moving vehicle is detected
ahead within the selected following gap,
ACC will adjust the vehicle's speed and
attempt to maintain the follow distance gap
selected.
Press
[on the steering wheel to adjust
the following gap. Each press cycles the gap
button through three settings: Far, Medium,
or Near.
When pressed, the current gap setting
displays briefly on the instrument cluster
and HUD, if equipped. The gap setting will
be maintained until it is changed.
Since each gap setting corresponds to a
following time (Far, Medium, or Near), the
following distance will vary based on vehicle

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
262 Driving and Operating
driver seat belt is unbuckled, the ACC
automatically applies the Electric Parking
Brake (EPB) to hold the vehicle. The EPB
status light will turn on. SeeElectric Parking
Brake 0247.
A DIC warning message may display
indicating to shift to P (Park) before exiting
the vehicle. See Vehicle Messages 0130.
{Warning
If ACC has stopped the vehicle, and if ACC
is disengaged, turned off, or canceled, the
vehicle will no longer be held at a stop.
The vehicle can move. When ACC is
holding the vehicle at a stop, always be
prepared to manually apply the brakes.
{Warning
Leaving the vehicle without placing it in
P (Park) can be dangerous. Do not leave
the vehicle while it is being held at a
stop by ACC. Always place the vehicle in
P (Park) and turn off the ignition before
leaving the vehicle. ACC Override
If using the accelerator pedal while ACC is
active, the ACC indicator turns blue on the
instrument cluster and in the HUD,
if equipped, to indicate that automatic
braking will not occur. ACC will resume
operation when the accelerator pedal is not
being pressed.
{Warning
The ACC will not automatically apply the
brakes if your foot is resting on the
accelerator pedal. You could crash into a
vehicle ahead of you.
Curves in the Road
{Warning
On curves, ACC may not detect a vehicle
ahead in your lane. You could be startled
if the vehicle accelerates up to the set
speed, especially when following a vehicle
exiting or entering exit ramps. You could
lose control of the vehicle or crash. Do
not use ACC while driving on an entrance
or exit ramp. Always be ready to use the
brakes if necessary.
{Warning
On curves, ACC may respond to a vehicle
in another lane, or may not have time to
react to a vehicle in your lane. You could
crash into a vehicle ahead of you, or lose
control of your vehicle. Give extra
attention in curves and be ready to use
the brakes if necessary. Select an
appropriate speed while driving in curves.
ACC may operate differently in a sharp
curve. It may reduce the vehicle speed if the
curve is too sharp. ACC automatically slows
the vehicle down while navigating the curve
and may increase speed out of the curve,
but will not exceed the set speed.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
300 Driving and Operating
Trailer Brakes
Loaded trailers over 900 kg (2,000 lb) must
be equipped with brake systems and with
brakes for each axle. Trailer braking
equipment conforming to Canadian
Standards Association (CSA) requirement
CAN3-D313, or its equivalent, is
recommended.
State or local regulations may require
trailers to have their own braking system if
the loaded weight of the trailer exceeds
certain minimums that can vary from state
to state. Read and follow the instructions for
the trailer brakes so they are installed,
adjusted, and maintained properly. Never
attempt to tap into your vehicle's hydraulic
brake system. If you do, both the vehicle
antilock brakes and the trailer brakes may
not function, which could result in a crash.
Auxiliary Battery
If equipped, the vehicle's auxiliary battery
can be used to supply electrical power to
additional equipment that may be added,
such as a slide-in camper.Locate the auxiliary battery connector under
the hood on the driver side of the vehicle,
next to the engine compartment fuse block.
Follow the proper installation instructions
included with any electrical equipment that
is installed.
Caution
To prevent draining the auxiliary battery,
always turn off electrical equipment
when not in use and do not use any
equipment that may exceed the
maximum amperage rating of 30 amps.
Trailer Wiring Harness
Basic Trailer Wiring
If the vehicle is not equipped with a trailer
connector on the rear bumper, a 7-wire
trailering harness is tied to the vehicles
frame. The harness requires the installation
of a trailer connector, which is available
through your dealer.
Use only a round, seven-wire connector with
flat blade terminals meeting SAE J2863
specifications for proper electrical
connectivity.The seven-wire harness contains the
following trailer circuits:
Stop/Turn
Signal Left Yellow/Blue
Stop/Turn Signal
Right Green/Violet
Tail/Parking Lamps Gray/Brown
Reverse Lamps White/Green
Battery Feed Red/Green
Ground White
Electric Trailer Brake Blue
If equipped, the trailer wiring harness, with
a 7-pin connector and a 4-pin connector, is
mounted on the vehicle's rear bumper.

GMC Sierra/Sierra Denali 1500 Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-14632426) - 2021 - CRC - 11/5/20
302 Driving and Operating
Camper/Fifth-Wheel Trailer Wiring Package
For vehicles without the fifth wheel/
gooseneck trailer package, the seven-wire
camper harness is under the rear bumper,
attached to the frame near the rear
crossmember. A connector must be added to
the wiring harness that connects to the
camper.
The harness contains the following camper/
trailer circuits:Stop/Turn
Signal Left Yellow/Blue
Stop/Turn Signal
Right Green/Violet
Tail/Parking Lamps Gray/Brown Reverse Lamps White/Green
Battery Feed Red/Green
Ground White
Electric Trailer Brake Blue
If equipped with the heavy-duty trailering
option, see “Heavy-Duty Trailer Wiring
Harness Package” earlier in this section.
When the camper-wiring harness is ordered
without the heavy-duty trailering package, a
seven-wire harness with a seven-pin
connector is at the rear of the vehicle and is
tied to the vehicle's frame.
Trailer Lamps
Always check that all trailer lamps are
working at the beginning of each trip, and
periodically on longer trips.
If equipped, the Trailering App will monitor
the RH turn/brake lamp circuit, LH turn/
brake lamp circuit, running lamp circuit, and
reverse lamp circuits on the trailer. DIC
messages and Trailering App alerts may be
displayed if lighting circuit issues are
detected on the trailer. Pressing START LIGHT TEST in the Trailering
App automatically activates the trailer
lamps. The Trailering App is not a substitute
for manually inspecting your trailer lamps.
See
Trailering App 0307.
Turn Signals When Towing a Trailer
When properly connected, the trailer turn
signals will illuminate to indicate the vehicle
is turning, changing lanes, or stopping.
When towing a trailer, the arrows on the
instrument cluster will illuminate even if the
trailer is not properly connected or the bulbs
are burned out.
Tow/Haul Mode
For instructions on how to enter Tow/Haul
Mode, see Driver Mode Control 0251.
Tow/Haul assists when pulling a heavy
trailer or a large or heavy load. See Tow/
Haul Mode 0242.
Tow/Haul Mode is designed to be most
effective when the vehicle and trailer
combined weight is at least 75% of the
vehicle's Gross Combined Weight Rating
(GCWR). See “Trailer Weight” underTrailer
Towing 0293.