2021 GMC SAVANA Owner's Manual

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
256 Service and Maintenance
Maintenance Replacement Parts
If the vehicle has the Duramax diesel engine, see the Duramax diesel supplement.
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter
I4.3L V6 Engine 84065602 A3228C
I6.6L V8 Engine 84000015 A3221C
Engine Oil Filter I4.3L V6 Engine 12690385 PF63E
I6.6L V8 Engine 12690385 PF63E
Spark Plugs I4.3L V6 Engine 12622441 41-114
I6.6L V8 Engine 12622441 41-114
Wiper Blades –56.0 cm (22 in) 25949887 —

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Service and Maintenance 257
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed
in the boxes provided. Retain all maintenance receipts.Date Odometer Reading Serviced By Services Performed

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
258 Technical Data
Technical Data
Vehicle Identification
Vehicle Identification Number (VIN) . . . 258
Service Parts Identification . . . . . . . . . . . . 258
Vehicle Data
Capacities and Specifications . . . . . . . . . . 258
Engine Drive Belt Routing . . . . . . . . . . . . . 261
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front corner of
the instrument panel, on the driver side of
the vehicle. It can be seen through the
windshield from outside. The Vehicle
Identification Number (VIN) also appears on
the Vehicle Certification label and certificates
of title and registration.
Engine Identification
The eighth character in the VIN is the
engine code. This code identifies the
vehicle's engine, specifications, and
replacement parts. See“Engine
Specifications” underCapacities and
Specifications 0258 for the vehicle's
engine code.
Service Parts Identification
There may be a large barcode on the
certification label on the rear edge of the
driver side front door that you can scan for
the following information:
.Vehicle Identification Number (VIN)
.Model designation
.Paint information
.Production options
If there is not a large barcode on this label,
then you will find this same information on
the rear edge of the passenger side
front door.
Vehicle Data
Capacities and Specifications
If the vehicle has a diesel engine, see the
Duramax diesel supplement for more
information.
The following approximate capacities are
given in metric and English conversions. See
Recommended Fluids and Lubricants 0255
for more information.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Technical Data 259
ApplicationCapacities
Metric English
Air Conditioning Refrigerant R134a For the air conditioning system refrigerant charge amount, see the refrigerant label located under the hood. See your dealerfor more information.
Engine Cooling System without Rear Heat*
I4.3L V6 Engine 10.1 L 10.7 qt
I6.6L V8 Engine 11.9 L 12.6 qt
Engine Cooling System with Rear Heat* I4.3L V6 Engine 12.4 L 13.1 qt
I6.6L V8 Engine 14.2 L 15.0 qt
*Engine cooling system capacity values are based on the entire cooling system and its components.
Engine Oil with Filter I4.3L V6 Engine 5.7 L 6.0 qt
I6.6L V8 Engine 7.7 L 8.0 qt

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
260 Technical Data
ApplicationCapacities
Metric English
Fuel Tank
ICutaway (Optional Tank)* 215.7 L
57.0 gal
ICutaway (Standard Tank) 121.1 L
32.0 gal
IPassenger and Cargo 117.3 L
31.0 gal
* 4 039 mm (159 in) wheelbase or 4 496 mm (177 in) wheelbase only
Wheel Nut Torque 190Y 140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level
after filling.
Engine Specifications
Engine VIN CodeTransmission Spark Plug Gap
4.3L V6 (LV1) PAutomatic 0.95–1.10 mm (0.037–0.043 in)
6.6L V8 (L8T) 7Automatic 0.95–1.10 mm (0.037–0.043 in)
Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the spark plug.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Technical Data 261
Engine Drive Belt Routing
4.3L V6 Engine (LV1)
6.6L V8 Engine (L8T)
If equipped with a diesel engine, see the
Duramax diesel supplement.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
262 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 262
Customer Assistance Offices . . . . . . . . . . . 264
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Online Owner Center . . . . . . . . . . . . . . . . . . 264
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Roadside Assistance Program . . . . . . . . . . 265
Scheduling Service Appointments . . . . . 266
Courtesy Transportation Program . . . . . 267
Collision Damage Repair . . . . . . . . . . . . . . . 268
Publication Ordering Information . . . . . . 269
Radio Frequency Statement . . . . . . . . . . . 270
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 270
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 270
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 271
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Event Data Recorders . . . . . . . . . . . . . . . . . . 272
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Infotainment System . . . . . . . . . . . . . . . . . . 272Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-14583543) -
2021 - crc - 7/10/20
Customer Information 263
We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting GMC, remember that your
concern will likely be resolved at a dealer's
facility. That is why we suggest following
Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by the
BBB National Programs, Inc. to settle automotive disputes regarding vehicle
repairs or the interpretation of the New
Vehicle Limited Warranty. Although you
may be required to resort to this informal
dispute resolution program prior to filing a
court action, use of the program is free of
charge and your case will generally be heard
within 40 days. If you do not agree with the
decision given in your case, you may reject
it and proceed with any other venue for
relief available to you.
You may contact the BBB Auto Line Program
using the toll-free telephone number or
write them at the following address:
BBB Auto Line Program
BBB National Programs, Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/bbb-auto-line
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.STEP THREE
—Canadian Owners : In the
event that you do not feel your concerns
have been addressed after following the
procedure outlined in Steps One and Two,
General Motors of Canada Company wants
you to be aware of its participation in a
no-charge Mediation/Arbitration Program.
General Motors of Canada Company has
committed to binding arbitration of owner
disputes involving factory-related vehicle
service claims. The program provides for the
review of the facts involved by an impartial
third party arbiter, and may include an
informal hearing before the arbiter. The
program is designed so that the entire
dispute settlement process, from the time
you file your complaint to the final decision,
should be completed in about 70 days. We
believe our impartial program offers
advantages over courts in most jurisdictions
because it is informal, quick, and free of
charge.
For further information concerning eligibility
in the Canadian Motor Vehicle Arbitration
Plan (CAMVAP), call toll-free 1-800-207-0685,
or call the General Motors Customer Care
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to: