2021 GMC ACADIA emergency towing

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 245
RCTA and Rear Park Assist symbols can be
turned on or off through vehicle
personalization. See“Collision/Detection
Systems” underVehicle Personalization
0 123.
Turn off RPA when towing a trailer.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Lane Keep
Assist (LKA), Side Blind Zone Alert (SBZA),
Lane Change Alert (LCA), Automatic
Emergency Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can help to
avoid a crash or reduce crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle too closely. FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph). If the vehicle
has Adaptive Cruise Control (ACC), it can
detect vehicles to distances of approximately
110 m (360 ft) and operates at all speeds.
See
Adaptive Cruise Control (Advanced)
0 232.
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. See Defensive Driving
0 201.
FCA can be disabled with either the FCA
steering wheel control or, if equipped,
through vehicle personalization. See
“Collision/Detection Systems” underVehicle
Personalization 0123.
Detecting the Vehicle Ahead
FCA warnings will not occur unless the FCA
system detects a vehicle ahead. When a
vehicle is detected, the vehicle ahead
indicator will display green. Vehicles may
not be detected on curves, highway exit
ramps, or hills, due to poor visibility; or if a
vehicle ahead is partially blocked by
pedestrians or other objects. FCA will not
detect another vehicle ahead until it is
completely in the driving lane.
{Warning
FCA does not provide a warning to help
avoid a crash, unless it detects a vehicle.
FCA may not detect a vehicle ahead if
the FCA sensor is blocked by dirt, snow,
or ice, or if the windshield is damaged.
It may also not detect a vehicle on
winding or hilly roads, or in conditions
that can limit visibility such as fog, rain,
(Continued)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
248 Driving and Operating
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
personalization. See “Collision/Detection
Systems” underVehicle Personalization
0 123.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert, or if the vehicle has ACC to Off,
when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the FPB system may help avoid
or reduce the harm caused by front-end
crashes with nearby pedestrians when
driving in a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. When
approaching a detected pedestrian too
quickly, FPB provides a red flashing alert on the windshield and rapidly beeps or pulses
the driver seat. FPB can provide a boost to
braking or automatically brake the vehicle.
This system includes Intelligent Brake Assist
(IBA), and the Automatic Emergency Braking
(AEB) system may also respond to
pedestrians. See
Automatic Emergency
Braking (AEB) 0247.
The FPB system can detect and alert to
pedestrians in a forward gear at speeds
between 8 km/h (5 mph) and 80 km/h
(50 mph). During daytime driving, the
system detects pedestrians up to a distance
of approximately 40 m (131 ft). During
nighttime driving, system performance is
very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle, unless it
detects a pedestrian. FPB may not detect
pedestrians, including children:
.When the pedestrian is not directly
ahead, fully visible, or standing
upright, or when part of a group. (Continued)

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 257
When towing a trailer:
.Become familiar with and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. Even if not
required, you should install extended side
view mirrors if your visibility is limited or
restricted while towing.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.It is recommended to perform the first oil
change before heavy towing.
.During the first 800 km (500 mi) of trailer
towing, do not drive over 80 km/h
(50 mph) and do not make starts at full
throttle.
.Vehicles can tow in D (Drive). Tow/Haul
Mode is recommended for heavier trailers.
SeeTow/Haul Mode 0224. If the
transmission downshifts too often, a
lower gear may be selected using Manual
Mode. See Manual Mode 0223. If equipped, the following driver assistance
features should be turned off when towing
a trailer:
.Adaptive Cruise Control (ACC)
.Super Cruise Control
.Lane Keep Assist (LKA)
.Park Assist
.Automatic Parking Assist (APA)
.Reverse Automatic Braking (RAB)
If equipped, the following driver assistance
features should be turned to alert or off
when towing a trailer:
.Automatic Emergency Braking (AEB)
.Intelligent Brake Assist (IBA)
.Front Pedestrian Braking (FPB)
If equipped with Lane Change Alert (LCA),
the LCA detection zones that extend back
from the side of the vehicle do not move
further back when a trailer is towed. Use
caution while changing lanes when towing a
trailer.
If equipped with Rear Cross Traffic Alert
(RCTA), use caution while backing up when
towing a trailer, as the RCTA detection zones
that extend out from the back of the vehicle
do not move further back when a trailer is
towed.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer:
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See “Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0219.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must be all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Customer Information 367
Coverage
Services are provided for the duration of the
vehicle's powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and GMC reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and GMC
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway:
Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
370 Customer Information
GM vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some insurance
companies will not specify aftermarket
collision parts. When purchasing insurance,
we recommend that you ensure that the
vehicle will be repaired with GM original
equipment collision parts. If such insurance
coverage is not available from your current
insurance carrier, consider switching to
another insurance carrier.
If the vehicle is leased, the leasing company
may require you to have insurance that
ensures repairs with Genuine GM Original
Equipment Manufacturer (OEM) parts or
Genuine Manufacturer replacement parts.
Read the lease carefully, as you may be
charged at the end of the lease for poor
quality repairs.
If a Crash Occurs
If there has been an injury, call emergency
services for help. Do not leave the scene of
a crash until all matters have been taken
care of. Move the vehicle only if its position
puts you in danger, or you are instructed to
move it by a police officer.Give only the necessary information to
police and other parties involved in the
crash.
For emergency towing see
Roadside
Assistance Program 0366.
Gather the following information:
.Driver name, address, and telephone
number
.Driver license number
.Owner name, address, and telephone
number
.Vehicle license plate number
.Vehicle make, model, and model year
.Vehicle Identification Number (VIN)
.Insurance company and policy number
.General description of the damage to the
other vehicle
Choose a reputable repair facility that uses
quality replacement parts. See “Collision
Parts” earlier in this section.
If the airbag has inflated, see What Will You
See after an Airbag Inflates? 058.
Managing the Vehicle Damage Repair
Process
In the event that the vehicle requires
damage repairs, GM recommends that you
take an active role in its repair. If you have
a pre-determined repair facility of choice,
take the vehicle there, or have it towed
there. Specify to the facility that any
required replacement collision parts be
original equipment parts, either new
Genuine GM parts or recycled original GM
parts. Remember, recycled parts will not be
covered by the GM vehicle warranty.
Insurance pays the bill for the repair, but
you must live with the repair. Depending on
your policy limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this with the
repair professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the
vehicle repaired with Genuine GM parts,
even if your insurance coverage does not
pay the full cost.
If another party's insurance company is
paying for the repairs, you are not obligated
to accept a repair valuation based on that
insurance company's collision policy repair
limits, as you have no contractual limits

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-14608671) - 2021 - CRC - 10/26/20
386 Index
Driving (cont'd)Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 203
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 209
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
E
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . . 224
Electric Parking Brake . . . . . . . . . . . . . . . . . . . . 224
Electric Parking Brake Light . . . . . . . . . . . . . . 109
Electrical Equipment, Add-On . . . . . . . . . . . . 266
Electrical SystemEngine Compartment Fuse Block . . . . . . . 293
Fuses and Circuit Breakers . . . . . . . . . . . . . 293
Instrument Panel Fuse Block . . . . . . . . . . . 296
Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Rear Compartment Fuse Block . . . . . . . . . 298
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 279
Check Light (Malfunction Indicator) . . . . 107
Compartment Overview . . . . . . . . . . . . . . . . . 271 Engine (cont'd)
Coolant Temperature Gauge . . . . . . . . . . . 104
Coolant Temperature Warning Light . . . . 112
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 281
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 362
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 278
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . . 113
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Power Messages . . . . . . . . . . . . . . . . . . . . . . . 123
Running While Parked . . . . . . . . . . . . . . . . . 220
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Engine Air Filter Life System . . . . . . . . . . . . . 279
Engine Oil Temperature Gauge . . . . . . . . . . . . . . . . . . . . 103
Entry Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Equipment, Towing . . . . . . . . . . . . . . . . . . . . . . 262
Event Data Recorders . . . . . . . . . . . . . . . . . . . . 373
Exit Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Extended Parking . . . . . . . . . . . . . . . . . . . . . . . . 219
Extender, Seat Belt . . . . . . . . . . . . . . . . . . . . . . . .53
Exterior Lamp Controls . . . . . . . . . . . . . . . . . . . . 131
Exterior Lamps Off Reminder . . . . . . . . . . . . . 132
Exterior Lighting Battery Saver . . . . . . . . . . . 137
F
Filter, Engine Air Cleaner . . . . . . . . . . . . . . . . . . . . . 279
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Flashers, Hazard Warning . . . . . . . . . . . . . . . . .134
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Fluid Automatic Transmission . . . . . . . . . . . . . . . 279
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Fog Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Forward Collision Alert (FCA) System . . . . 245
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Heated and Ventilated . . . . . . . . . . . . . . . . . . 41
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Economy, Driving for Better . . . . . . . . . . . 200
Filling a Portable Fuel Container . . . . . . . 256