GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 217
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges.
.Before starting the vehicle, unplug the
cord. Keep the cord away from any
moving parts.6. Before starting the engine, be sure to
unplug and store the cord.
7. Install the engine heater connector cover.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the ignition is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the ignition is
in RUN or ACC/ACCESSORY:
.Infotainment System
.Power Windows (during RAP this
functionality will be lost when any door
is opened)
.Sunroof (during RAP this functionality will
be lost when any door is opened)
.Auxiliary Power Outlet
.Audio System
.OnStar System
Shifting Into Park
{Warning
It can be dangerous to get out of the
vehicle if the vehicle is not in P (Park)
with the parking brake set. The vehicle
can roll. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground, use
the steps that follow. If you are pulling a
trailer, see Driving Characteristics and
Towing Tips 0256.
To shift into P (Park): 1. Hold the brake pedal down and set the parking brake. See Electric Parking Brake
0 224.
2. Press the P (Park) switch on the center console.
3. Press ENGINE START/STOP to turn the engine off.
If the vehicle is shifted into P (Park) on a
hill, the electric parking brake (EPB) may
apply automatically. The driver may not be
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 241
.Front side and rear side panels
.Outside of the windshield in front of the
rearview mirror
.Side camera lens on the bottom of the
outside mirrors
.Rear side corner bumpers
.Rear Vision Camera above the license
plate
Radio Frequency
This vehicle may be equipped with driver
assistance systems that operate using radio
frequency. See Radio Frequency Statement
0 371.
Assistance Systems for Parking or
Backing
If equipped, the Rear Vision Camera (RVC),
Rear Park Assist (RPA), Front Park Assist
(FPA), Surround Vision, and Rear Cross Traffic
Alert (RCTA) may help the driver park or
avoid objects. Always check around the
vehicle when parking or backing.
Rear Vision Camera (RVC)
When the vehicle is shifted into R (Reverse),
the RVC displays an image of the area
behind the vehicle in the infotainment
display. The previous screen displays when the vehicle is shifted out of R (Reverse) after
a short delay. To return to the previous
screen sooner, press Home or Back on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph) while in D (Drive).
1. View Displayed by the Camera
1. View Displayed by the Camera
2. Corners of the Rear Bumper
Displayed images may be farther or closer
than they appear. The area displayed is
limited and objects that are close to either
corner of the bumper or under the bumper
do not display.
A warning triangle may display to show
that RPA or RCTA has detected an object.
This triangle changes from amber to red and
increases in size the closer the object.
{Warning
The camera(s) do not display children,
pedestrians, bicyclists, crossing traffic,
animals, or any other object outside of
the cameras’
field of view, below the
bumper, or under the vehicle. Shown
distances may be different from actual
distances. Do not drive or park the
vehicle using only these camera(s).
Always check behind and around the
vehicle before driving. Failure to use
proper care may result in injury, death,
or vehicle damage.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
242 Driving and Operating
Hitch Guidance
If equipped, this feature displays a single,
centered guideline on the camera display to
assist with aligning a vehicle’s hitch ball
with a trailer coupler. Select the trailer
guidance line button, then align the trailer
guidance line over the trailer coupler.
Continuously steer the vehicle to keep the
guidance line centered on the coupler when
backing. RVC Park Assist overlays will not
display when the trailer guidance line is
active. Hitch Guidance is only available in
Standard View.
To check the trailer when in a forward gear
above 12 km/h (8 mph), touch CAMERA on
the infotainment display to view the rear
camera. Touch X to exit the view or it will
be removed automatically after
eight seconds.
{Warning
Use Hitch Guidance only to help back the
vehicle to a trailer hitch or, when
traveling above 12 km/h (8 mph), to
briefly check the status of your trailer. Do
not use for any other purpose, such as
making lane change decisions. Before(Continued)
Warning (Continued)
making a lane change, always check the
mirrors and glance over your shoulder.
Improper use could result in serious
injury to you or others.
Surround Vision
If equipped, Surround Vision shows an
image of the area surrounding the vehicle,
along with the front or rear camera views
on the infotainment display. The front
camera is in the grille or near the front
emblem, the side cameras are on the
bottom of the outside mirrors, and the rear
camera is above the license plate.
The Surround Vision system can be accessed
by selecting CAMERA in the infotainment
display or when the vehicle is shifted into
R (Reverse). To return to the previous screen
sooner, press any button on the
infotainment system, shift into P (Park),
or reach a vehicle speed of approximately
12 km/h (8 mph).
{Warning
The Surround Vision cameras have blind
spots and will not display all objects near
the corners of the vehicle. Folding outside
mirrors that are out of position may not
display surround view correctly. Always
check around the vehicle when parking or
backing.
1. Views Displayed by the Surround Vision Cameras
2. Area Not Shown
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Driving and Operating 243
1. Views Displayed by the SurroundVision Cameras
2. Area Not Shown
Camera Views
Touch the camera view buttons along the
bottom of the infotainment display.
Available views will differ depending on
vehicle options.
Front/Rear Standard View : Displays an
image of the area in front or behind the
vehicle. Touch Front/Rear Standard View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
If equipped, the front view camera also
displays when the Park Assist system
detects an object within 30 cm (12 in).
Front/Rear Junction View : Displays a front
or rear cross traffic view that shows objects
directly to the left and right of the front or
back of the vehicle. Touch Junction View on
the infotainment display when a camera
view is active. Touching the button multiple
times will toggle between front and rear
camera views.
Front/Rear Overhead View : Displays a front
or rear overhead view of the vehicle.
Touching the button will toggle between the
two views. Front/Rear Bowl View :
Displays a view of
the vehicle from either the front or the back
of the vehicle. Touch Bowl View on the
infotainment display when a camera view is
active. Touching the button multiple times
will toggle between forward and rearward
views. Park Assist and RCTA overlays are not
available when Bowl View is active.
Side Forward/Rearward View : Displays a
view that shows objects next to the front or
rear sides of the vehicle. Touch Side
Forward/Rearward View on the infotainment
display when a camera view is active.
Touching the button multiple times will
toggle between forward and rearward views.
Park Assist and RCTA overlays are not
available when Side Forward/Rearward View
is active.
Hitch View : Assists while connecting to a
trailer. Displays a zoomed-in view of the
hitch to help align the vehicle’s hitch ball
with the trailer coupler. Shifting into
P (Park) while in this view will automatically
engage the Electric Parking Brake (EPB).
Guidance Lines : Displays available
guidelines. The horizontal markings
represent distance from the vehicle.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
244 Driving and Operating
Top Down View :Displays an image of the
area surrounding the vehicle, along with
other views in the infotainment display. Top
Down can be enabled or disabled by
pressing the Top Down View button multiple
times.
Park Assist
With RPA, and if equipped with FPA, as the
vehicle moves at speeds of less than 8 km/h
(5 mph) the sensors on the bumpers may
detect objects up to 2.5 m (8 ft) behind the
vehicle and 1.2 m (4 ft) in front of the
vehicle within a zone 25 cm (10 in) high off
the ground and below bumper level.
These detection distances may be shorter
during warmer or humid weather.
Blocked sensors will not detect objects and
can also cause false detections. Keep the
sensors clean of mud, dirt, snow, ice, and
slush; and clean sensors after a car wash in
freezing temperatures.
{Warning
The Park Assist system does not detect
children, pedestrians, bicyclists, animals,
or objects below the bumper or that are
too close or too far from the vehicle. It is
(Continued)
Warning (Continued)
not available at speeds greater than
8 km/h (5 mph). To prevent injury, death,
or vehicle damage, even with Park Assist,
always check the area around the vehicle
and check all mirrors before backing.
The instrument cluster may have a Park
Assist display with bars that show “distance
to object” and object location information
for RPA. As the object gets closer, more bars
light up and the bars change color from
yellow to amber to red.
When an object is first detected in the rear,
one beep will be heard from the rear,
or both sides of the Safety Alert Seat will
pulse two times. When an object is very
close (<0.6m (2 ft) in the vehicle rear,
or <0.3m (1 ft) in the vehicle front), five beeps will sound from the rear, or both
sides of the Safety Alert Seat will pulse five
times.
Rear Cross Traffic Alert (RCTA)
If equipped, RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
three beeps sound from the left or right,
depending on the direction of the detected
vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
Turning the Features On or Off
To turn RPA on or off, pressXon the
center console. The indicator light next to
the button comes on when the features are
on and turns off when the features have
been disabled.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Vehicle Care 297
The vehicle may not be equipped with all of
the fuses, relays, and features shown.Fuses Usage
F1 Body control module 6
F2 Diagnostic link/Central gateway module
F3 Electric steering column lock
F4 –
F5 Logistics
F6 Heating, ventilation, and air conditioning
F7 Body control module 3
F8 Park aid/Electronic range select hybrid
F9 Front passenger heated seat
F10 Airbag/Seat belt F11 –
F12 Amplifier
F13 Body control module 7
F14 Driver heated seat F15 Instrument panel switch bank
F16 Sunroof Fuses Usage
F17 Body control module 1
F18 Instrument cluster/Head up display
F19 –
F20 Rear seat entertainment F21 Body control module 4
F22 Infotainment USB data/ Aux jack
F23 Body control module 2
F24 USB charger/Wireless charging
F25 Park aid/Electronic transmission range
system
F26 CIM F27 Video/Night vision module
F28 Heating, ventilation, and air conditioning
display
F29 Radio
F30 Steering wheel adjustment controls
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Customer Information 363
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 363
Customer Assistance Offices . . . . . . . . . . . 365
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 365
Online Owner Center . . . . . . . . . . . . . . . . . . 365
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Roadside Assistance Program . . . . . . . . . . 366
Scheduling Service Appointments . . . . . 368
Courtesy Transportation Program . . . . . 368
Collision Damage Repair . . . . . . . . . . . . . . 369
Publication Ordering Information . . . . . . 371
Radio Frequency Statement . . . . . . . . . . . . 371
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . 371
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 372
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 372
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Event Data Recorders . . . . . . . . . . . . . . . . . . 373
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Infotainment System . . . . . . . . . . . . . . . . . . 374Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to GMC. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-462-8782. In Canada, call General
Motors of Canada Customer Care Centre at
1-800-263-3777 (English), or 1-800-263-7854
(French).
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
374 Customer Information
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0376.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.