2021 GMC ACADIA phone

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
128 Instruments and Controls
Read these instructions completely before
programming the Universal Remote system.
It may help to have another person assist
with the programming process.
Keep the original hand-held transmitter for
use in other vehicles as well as for future
programming. Erase the programming when
vehicle ownership is terminated. See
“Erasing Universal Remote System Buttons”
later in this section.
To program a garage door opener, park
outside directly in line with and facing the
garage door opener receiver. Clear all people
and objects near the garage door.
Make sure the hand-held transmitter has a
new battery for quicker and more accurate
transmission of the radio-frequency signal.
Programming the Universal Remote
System
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.Programming involves time-sensitive actions,
and may time out causing the procedure to
be repeated.
To program up to three devices:
1. Hold the end of the hand-held transmitter about 3 to 8 cm (1 to 3 in)
away from the Universal Remote system
buttons with the indicator light in view.
The hand-held transmitter was supplied
by the manufacturer of the garage door
opener receiver.
2. Press and release one of the three Universal Remote system buttons to be
programmed. Press and hold the
hand-held transmitter button. Do not
release the hand-held transmitter button
until the indicator light changes from a
slow to a rapid flash or continuous light.
Then release the hand-held transmitter
button.
Some garage door openers may require
substitution of Step 2 with the procedure
under “Radio Signals for Some Gate
Operators” later in this section. 3. Press and hold the newly programmed
Universal Remote system button for
five seconds while watching the indicator
light and garage door activation.
.If the indicator light stays on
continuously or the garage door
moves when the button is pressed,
then programming is complete. There
is no need to complete Steps 4–6.
.If the indicator light does not come
on or the garage door does not
move, a second button press may be
required. For a second time, press
and hold the newly programmed
button for five seconds. If the
indicator light is continuously lit,
or the garage door moves,
programming is complete.
.If the indicator light flashes rapidly
and the garage door does not move,
continue with programming
Steps 4–6.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Instruments and Controls 129
Learn or Smart Button
4. After completing Steps 1–3, locate the Learn or Smart button inside the garage
on the garage door opener receiver. The
name and color of the button may vary
by manufacturer.
5. Press and release the Learn or Smart button. Step 6 must be completed within
30 seconds of pressing this button.
6. Return to the vehicle and firmly press and hold the trained Universal Remote
system button for two seconds and
release. Repeat the “press/hold/release”
sequence up to three times to complete
the training process. The Universal Remote system should now
activate the garage door.
Repeat the process for programming the
two remaining buttons.
Radio Signals for Some Gate Operators
For questions or programming help, see
www.homelink.com/gm or call
1-800-355-3515. For calls placed outside the
U.S., Canada, or Puerto Rico, international
rates will apply and may differ based on
landline or mobile phone.
Some radio-frequency laws and gate
operators require transmitter signals to time
out or quit after several seconds of
transmission. This may not be long enough
for the Universal Remote system to pick up
the signal during programming.
If the programming did not work, replace
Step 2 under
“Programming the Universal
Remote System” with the following: Press and hold the Universal Remote system
button while pressing and releasing the
hand-held transmitter button every
two seconds until the signal has been
successfully accepted by the Universal
Remote system. The Universal Remote
system indicator light will flash slowly at
first and then change to a rapid flash or
continuous solid-light. Proceed with Step 3
under
“Programming the Universal Remote
System” to complete.
Universal Remote System
Operation
Using the Universal Remote System
Press and hold the appropriate Universal
Remote system button for at least one-half
second. The indicator light will come on
while the signal is being transmitted.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
138 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Steering Wheel Controls . . . . . . . . . . . . . . . 140
Using the System . . . . . . . . . . . . . . . . . . . . . . 141
Software Updates . . . . . . . . . . . . . . . . . . . . . 144
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 144
HD Radio Technology . . . . . . . . . . . . . . . . . . 145
Radio Data System (RDS) . . . . . . . . . . . . . . 146
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 146
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 147
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 147
Audio Players
Avoiding Untrusted Media Devices . . . . . 147
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 150
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . . . . . . 151
Navigation
Using the Navigation System . . . . . . . . . . 152
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 155
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Global Positioning System (GPS) . . . . . . . 161Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 162
Problems with Route Guidance . . . . . . . . 162
If the System Needs Service . . . . . . . . . . . 162
Map Data Updates . . . . . . . . . . . . . . . . . . . . 162
Database Coverage Explanations . . . . . . . 163
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 163
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 168
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Apple CarPlay and Android Auto . . . . . . . 173
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Infotainment System 139
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0200.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by using the infotainment display, controls on the
center stack, steering wheel controls, and voice recognition.
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
When the power is on and the
system is not muted, a quick
status pane will display when
Ois
pressed. Pressing
Owill mute the system and trigger this pane to
show a long press is required to
power down the system.
.Turn to decrease or increase the
volume.
2.g
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See
AM-FM Radio 0144.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
140 Infotainment System
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
SeeUSB Port 0147 or
Bluetooth Audio 0150.
3.{
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0173.
4.d
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0147 or
Bluetooth Audio 0150.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature. Press
to activate the highlighted feature.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
The Home Page can be set up to have up to
four pages with eight icons per page.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. Press and hold to
activate Bluetooth Voice Recognition/Siri
Eyes Free. See Bluetooth (Pairing and Using
a Phone) 0169 or
Bluetooth (Overview) 0168 or
Voice Recognition 0163.
i:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
Infotainment System 141
The favorites and volume switches are on
the back of the steering wheel.1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0169 or
Bluetooth (Overview) 0168.
Nav
Touch the Nav icon (if equipped) to display
the navigation map. See Using the
Navigation System 0152.
Climate
Touch the Climate icon to display the
Climate main page. See Dual Automatic
Climate Control System 0192.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to display the
Wi-Fi Hotspot information. See Settings
0 174.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings0174.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0173.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0173.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-14608671) - 2021 - CRC - 10/26/20
150 Infotainment System
Storing and Recalling Media Favorites
To store media favorites, touch Browse to
display a list of media types.
Touch one of the following Browse options
to save a favorite:
Playlists :Touch
Hnext to any playlist to
store the playlist as a favorite. Touch a
saved favorite to recall a favorite playlist.
The first song in the playlist begins to play.
Artists : Touch
Hnext to any artist to
store the artist as a favorite. Touch a saved
favorite to recall a favorite artist. The first
song in the artist list begins to play.
Songs : Touch
Hnext to any song to store
the song as a favorite. Touch a saved
favorite to recall a favorite song.
Albums : Touch
Hnext to any album to
store the album as a favorite. Touch a saved
favorite to recall a favorite album. The first
song in the album list begins to play.
Genres : Touch
Hnext to any genre to
store the genre as a favorite. Touch a saved
favorite to recall a favorite genre. The first
song of the genre begins to play. Podcasts :
Touch
Hnext to any podcast to
store the podcast as a favorite. Touch a
saved favorite to recall a favorite podcast.
The podcast begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to recall a
favorite audiobook. The first chapter in the
audiobook begins to play.
Media Playback and Mute
USB playback will be paused if the system is
muted. If the steering wheel mute control is
pressed again, playback will resume.
If the source is changed while in mute,
playback resumes and audio will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth (Pairing and
Using a Phone) 0169 or
Bluetooth (Overview) 0168 for help pairing
a device.
Volume and song selection may be
controlled by using the infotainment
controls or the mobile device. If Bluetooth is
selected and no volume is present, check the
volume setting on the infotainment system. Music can be launched by touching
Bluetooth from the recent sources list on
the left of the display or by touching the
More option and then touching the
Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth from the
recent sources list on the left of the
display.
Bluetooth Sound Menu
See “Infotainment System Sound Menu”
under AM-FM Radio 0144.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.
3. Touch Bluetooth.
4. Touch Devices to add or delete devices.
When touching Bluetooth, the radio may
not be able to launch the audio player on
the connected device to start playing. When
the vehicle is not moving, use the mobile
device to begin playback.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Infotainment System 151
All devices launch audio differently. When
selecting Bluetooth as a source, the radio
may show as paused on the display. Press
play on the device or touch
pon the
display to begin playback.
Browse functionality will be provided where
supported by the Bluetooth device. This
media content will not be part of the
MyMedia source mode.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is
available and display it. For more
information about supported Bluetooth
features, see my.gmc.com/learn.
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets, and
laptops, can be connected to high-speed
Internet through the vehicle’s built-in Wi-Fi
hotspot.
Call 1-888-4ONSTAR (1-888-466-7827) to
connect to an OnStar Advisor for assistance. See www.onstar.com for vehicle availability,
details, and system limitations. Service and
connectivity may vary by make, model,
year, carrier, availability, and conditions.
4G LTE service is available in select markets.
4G LTE performance is based on industry
averages and vehicle systems design. Some
services require a data plan.
The OnStar App
If equipped, the infotainment system has
OnStar controls in the embedded OnStar app
on the Home Page. Most OnStar functions
that can be performed with the buttons can
be done using the app. To open the app,
touch the OnStar icon on the Home Page.
App updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Services
The Services tab displays the default view
for the app. Use this page to launch the
available OnStar services. Touch a service to
open its display. Touch Wi-Fi to launch the
connections manager. Turn-by-Turn and
Advisor Call are the other tiled options. Account
The Account tab displays a snapshot of the
account linked with the vehicle. If there is
no such account, this tab will show all
values as
——. The advisor call icon will be
active even if there is no active account.
Advisor Call
Selecting Advisor Call is the same as
pressing
Qor calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the upper
right corner of the screen does not end the
call, but returns to the previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar Advisor
can download a destination to the vehicle or
its embedded navigation system,
if equipped. Select Turn-by-Turn Directions
from the Services tab of the OnStar app to
call an Advisor or select a recent or favorite
destination. Touch the navigation icons to
select home, address or place. A destination
transfer from OnStar will show the detail
view of the destination when it is
transferred from OnStar to the Navigation
application. See www.onstar.com for a
coverage map. Services vary by model. Map
coverage is available in the United States,
Puerto Rico, and Canada.