Convenient Features
5-22
How to delete Digital Key (Card key)
1. Turn the vehicle on with the smart key
and make sure to keep the smart key
inside the vehicle during the digital
key (card key) deleting process.
ORG3050225NORG3050225N
2. From the infotainment system settings
menu, select ‘Setup → Vehicle → Digital
Key → Card Key → Delete’. The ‘Delete’
menu will be disabled if there is no
digital key (card key) saved.
3. When the digital key (card key) is
deleted, a message will appear on the
infotainment screen or cluster.
Personalized User Profile and
Vehicle Settings
When the registered digital key is
linked with user profile, the vehicle will
automatically operate (door lock/unlock
with digital key, etc.) according to the
user profile setting. User profile linking
and personalization are available for a
total of two drivers.
Linking / Unlinking profile
How to link user profile
1. Select ‘Setup → User Profile → Profile
Settings → Link Digital Key (Smart
phone)’ on the infotainment system
settings menu.
2. Unlock the smart phone, enable the
NFC feature, and place it on the in-
vehicle authentication pad (wireless
charging pad) according to the
message on the infotainment system
screen.
3. User profile linking will start with
the message ‘Linking… Pressing any
button will cancel linking the Digital
K e y ’.
4. If you select ‘Link’, the registered
phone number’s digital key and the
user profile will link. Select ‘Link’
according to the instruction.
5. When the process is complete, the
message ‘Digital Key Link Complete.’
will appear on the infotainment
system screen.
How to unlink user profile
1. Unlink digital key in the User Profile
settings. Unlinking is possible only
when user profile is linked.
2. When unlinking is complete, the
message ‘Digital key is unlinked.’ will
appear on the infotainment system
screen.
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Information
• Use profile cannot be linked to
both Driver 1 and Driver 2 that are
connected to a single smart phone.
Personalization will operate with the
recently linked user profile, and the
previously linked user profile will be
automatically canceled.
• User profile can be linked when digital
key is enabled (Set up→ Vehicle →
Digital Key → Enable Digital Key).
The linked user profile information is
maintained even when the digital key
function is disabled.
User profile can be linked to a smart
phone with the Digital Key App
installed.
• User profile can be linked when
a digital key is registered on the
smartphone and the vehicle. The smart
phone with another vehicle’s digital key
cannot be linked.
• If you remove the smart phone from the
in-vehicle authentication pad (wireless
charging pad) before completing the
user profile link, the linking process
will not be completed normally.
• To unlink the user profile, the smart
phone does not need to be on the in-
vehicle authentication pad (wireless
charging pad).
• Once the user profile linked digital
key in the smart phone is deleted, the
digital key should be re-registered and
personalized by linking the user profile
again.
Vehicle personalization operation
The personalization function linked with
digital key works under the following
conditions:
• Touch the driver’s door handle with
the profile linked smart phone to lock
or unlock the doors (Personalization
does not operate when locking or
unlocking the front passenger door.).
• When the remote door unlock with
the profile linked smartphone digital
key app works, the user profile linked
with digital key can be changed
manually from the infotainment
system settings.
Information
User profile operation according to door
lock/unlock system is as follows.
ItemPersonalization
operation
Initial value Guest
Profile linked smart
phone key Linked profile
Profile unlinked
smart phone key Recently activated
profile
NFC card key
Smart key
• The personalization function using
the digital key can be operated
after linking the digital key in the
infotainment system profile menu.
• The personalization function works
only when the engine is OFF or when
the engine is started remotely. If
the engine is not started remotely,
personalization function does not
work with the digital key.
Convenient Features
5-24
Vehicle personalization with digital key
The available personalization function in the vehicle is as follows.
SystemPersonalization Item
Vehicle settings Head-Up Display
(HUD)
Position adjustment of image, Information display
selection
Lamp Blink number of one-touch signal lamps
Instrument Cluster Information display on the cluster, Voice volume,
Welcome sound
Seat/Mirror/
Steering wheel Seat position, O/S mirror position, Steering wheel
position, Easy Access
Smart heating wire/ventilation On/Off
Door Automatic door lock/unlock, Two Press Unlock
Smart phone
wireless charging Wireless charging On/Off
Air conditioning Setting up temperature unit, Block air inflow/
Automatic ventilation/Window defroster On/Off
Infotainment
system menu Navigation
Preferred volume of the navigation system
Recent destination
User preset My menu list settings, Radio preset
Phone connectivity Bluetooth preferential connection
CarPlay/Android Auto/MirrorLink On/Off
Air conditioning Operating condition Latest operation setup of the following functions:
Temperature (AUTO), air flow direction, air
volume, air conditioner, air intake control, SYNC,
Front windshield defroster, OFF
For more information on personalization, refer to the infotainment system manual.
CAUTION
If you leave the digital key in the vehicle after locking or unlocking the doors or
starting the vehicle with the smart key, the doors can be locked with the central
door lock. Have the digital key with you at all times.
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Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
If any of the digital key devices
(smartphone key, card key) are registered
in the vehicle, the message ‘Digital key(s)
active’ will appear on the instrument
cluster once when the vehicle is turned
on after unlocking the vehicle door.
When purchasing a used car, be sure to
check the message and delete the smart
phone key and card key registered by
the previous user. Please let us know
the purchase of a used vehicle through
Genesis Customer Care.
Check whether the card key that came
with the used vehicle operates properly.
If the card key does not work properly,
delete the card key and register the
smartphone key, and then re-register the
card key.
Digital key maintenance
If you need to have your Digital Key
System repaired or replaced, the
registered smart key/card key can be
deleted. In this case, you should delete
the digital key on the smart phone and
re-register the key.
Limitations of the System
• Genesis Digital Key App on the
smartphone and card key may not
work if any of the following occurs:
-The Digital Key App in the
smartphone is deleted (reinstall the
app)
-Account log information of Genesis
Digital Key App is expired (required
to re-log in)
-When you try to log in from
another smart phone instead of the
registered smart phone with same
user account
-Smart phone rooting or app hacking
is detected
-Smart phone battery or the vehicle
battery is discharged
- Smartphone’s screen is off or
locked
-NFC or Bluetooth is turned off in the
smartphone settings
-Smartphone’s mobile network
setting is off or airplane mode is
activated
-A credit card is overlapped in the
back of your smart phone, or metal
or thick smart phone case is used
-Using the card key with other cards,
or using it in a wallet or card holder
-There is electronic interference by
other vehicles, objects, etc.
• The vehicle may not be controlled
by the smart phone if any of the
following occurs:
-Basic and necessary functions of
the smart phone are operating
(general call, urgent call, audio or
NFC payment)
-Using wireless earphone
Convenient Features
5-26
Operating Door Locks From
Outside the Vehicle
Mechanical key
OJX1059013OJX1059013After pulling the door handle (1), turn the
key (2) toward the front of the vehicle to
lock (A) or turn the key toward the rear of
the vehicle to unlock (B).
If you lock the driver’s door with a
mechanical key, the driver’s door will
lock. If you unlock the driver’s door with
a mechanical key, the driver’s door will
unlock.
Once the doors are unlocked, they may
be opened by pulling the door handle.
When closing the door, push the door by
hand. Make sure that doors are closed
securely.
NOTICE
Do not apply excessive force on the
door and door handle. It may damage
the door and door handle.
Information
When the keyhole freezes and does not
open, lightly tap or indirectly warm (i.e.
hand temperature) the keyhole.
Smart key
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Information
• In cold and wet climates, door lock
and door mechanisms may not work
properly due to freezing conditions.
• If the door is locked/unlocked multiple
times in rapid succession with either
the vehicle key or door lock switch, the
system may stop operating temporarily
in order to protect the circuit and
prevent damage to system components.
Power door latch (if equipped)
OJX1059010OJX1059010
If a door isn’t closed completely but is
closed to the first detent position, the
door will close automatically.
CAUTION
To reduce the risk of injury:
• Before closing the door, check there
are no obstructions in the path of the
door.
• Keep your fingers away from the
edge of the door or they may become
trapped when the power door latch
operates.Resetting the power door latch
The power door latch may need to be
reset after the battery is discharged or
disconnected or a related fuse has been
replaced or disconnected.
To reset the power door latch, perform
the following steps:
1. Close the door to the first detent
positon.
2. Open the door.
When this is complete, the power door
latch is reset.
If the power door latch do not operate
properly after resetting, we recommend
that the vehicle be inspected by an
authorized retailer of Genesis Branded
products.
Convenient Features
5-28
Operating Door Locks From
Inside the Vehicle
With the door handle
OJX1059009OJX1059009
Front door
If the inner door handle is pulled when
the door is locked, the door will unlock
and open.
Rear door
If the inner door handle is pulled once
when the door is locked, the door will
unlock. If the inner door handle is pulled
once more, the door will open.
Information
If a power door lock ever fails to function
while you are in the vehicle try one or
more of the following techniques to exit:
• Operate the door unlock feature
repeatedly (both electronic and
manual) while simultaneously pulling
on the door handle.
• Operate the other door locks and
handles, front and rear.
• Lower a front window and use the
mechanical key to unlock the door from
outside.
With the central door lock switch
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OJX1059231OJX1059231
Rear door
When the lock switch is pressed (door
indicator light ON), all the doors will lock.
However, if a door is opened, the doors
will not lock.
Note that the doors cannot be unlocked
with the rear door lock switch.
Information
If all doors are locked with the rear door
lock button, and the electronic child safety
lock button (if equipped) in the driver’s
seat is turned ON (indicator light ON), the
rear doors cannot be opened. If you want
to open the rear doors:
• Unlock the door with the smart key
from outside.
• Unlock the door with Genesis
Connected Service using your
smartphone.
• Press the electronic child safety lock
button on the driver’s door to turn
it off (indicator light OFF), then
unlock the doors with the driver’s or
passenger’s central door lock switch.
(Electronic child lock OFF → Door
unlocked)
• Press the electronic child safety lock
button on the driver’s door to turn it
off (indicator light OFF), then pull the
rear inner door handle twice.
In case of an emergency
OJX1059014LOJX1059014L
In case of emergency such as when the
battery is discharged, the only way to
lock the door(s) is with the mechanical
key from the outside key hole.
Doors without an outside key hole can be
locked as follows:
1. Open the door.
2. Insert the key into the emergency
door lock hole and turn the key to the
lock position.
3. Close the door securely.
Information
If the electrical power door lock switch
does not operate (ex. dead car battery) and
the liftgate is closed, you will not be able to
open the liftgate until power is restored.