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Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
If any of the digital key devices
(smartphone key, card key) are registered
in the vehicle, the message ‘Digital key(s)
active’ will appear on the instrument
cluster once when the vehicle is turned
on after unlocking the vehicle door.
When purchasing a used car, be sure to
check the message and delete the smart
phone key and card key registered by
the previous user. Please let us know
the purchase of a used vehicle through
Genesis Customer Care.
Check whether the card key that came
with the used vehicle operates properly.
If the card key does not work properly,
delete the card key and register the
smartphone key, and then re-register the
card key.
Digital key maintenance
If you need to have your Digital Key
System repaired or replaced, the
registered smart key/card key can be
deleted. In this case, you should delete
the digital key on the smart phone and
re-register the key.
Limitations of the System
• Genesis Digital Key App on the
smartphone and card key may not
work if any of the following occurs:
-The Digital Key App in the
smartphone is deleted (reinstall the
app)
-Account log information of Genesis
Digital Key App is expired (required
to re-log in)
-When you try to log in from
another smart phone instead of the
registered smart phone with same
user account
-Smart phone rooting or app hacking
is detected
-Smart phone battery or the vehicle
battery is discharged
- Smartphone’s screen is off or
locked
-NFC or Bluetooth is turned off in the
smartphone settings
-Smartphone’s mobile network
setting is off or airplane mode is
activated
-A credit card is overlapped in the
back of your smart phone, or metal
or thick smart phone case is used
-Using the card key with other cards,
or using it in a wallet or card holder
-There is electronic interference by
other vehicles, objects, etc.
• The vehicle may not be controlled
by the smart phone if any of the
following occurs:
-Basic and necessary functions of
the smart phone are operating
(general call, urgent call, audio or
NFC payment)
-Using wireless earphone
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Information
• A normally functioning lamp may
flicker momentarily to stabilize the
vehicle’s electrical control system.
However, if the lamp goes out after
flickering momentarily, or continues to
flicker, have the system checked by an
authorized retailer of Genesis Branded
products.
• The position lamp may not turn on
when the position lamp switch is turned
on, but the position lamp and headlamp
switch may turn on when the headlamp
switch is turned on. This may be caused
by network failure or vehicle electrical
control system malfunction. If this
occurs, have the system checked by an
authorized retailer of Genesis Branded
products.
Information
The headlamp aiming should be adjusted
after an accident or after the headlamp
assembly is reinstalled at an authorized
retailer of Genesis Branded products.
Headlamp, Position Lamp, Turn
Signal Lamp, Daytime Running
Light (DRL) Replacement
OJX1090028NOJX1090028N
(1) Headlamp (Low)
(2) Headlamp (High/Low beam assist
(3) Position lamp/Daytime running light/
Turn signal lamp
(4) Side marker
If the LED lamp does not operate, have
the system inspected by an authorized
retailer of Genesis Branded products.
The LED lamps cannot be replaced as
a single unit because it is an integrated
unit. The LED lamps has to be replaced
with the unit.
A skilled technician should check or
repair the LED lamp, for it may damage
related parts of the vehicle.
