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Specifications, Consumer information and Reporting safety defects
CONSUMER INFORMATION
This consumer information has been prepared in accordance with regulations
issued by the National Highway Traffic Safety Administration of the U.S.
Department of Transportation. Your retailer of Genesis Branded products will
help answer any questions you may have as you read this information.
Genesis Branded Vehicles are designed and manufactured to meet or exceed
all applicable safety standards.
For your safety, however, we strongly urge you to read and follow all directions
in this Owner's Manual, particularly the information under the headings
"NOTICE", "CAUTION" and "WARNING".
If, after reading this manual, you have any questions regarding the operation of
your vehicle, please contact your nearest Genesis Customer Care Regional
Office as listed in the following:
Eastern Region:
Connecticut, Delaware,
Maine, Massachusetts, New
Hampshire, New Jersey, New York,
Pennsylvania, Rhode Island, Vermont.
Eastern Region
1122 Cranbury South River Road
Jamesburg, NJ 08831
844-340-9741
Southern Region:
Florida, Georgia, Maryland, North
Carolina, South Carolina, Virginia,
West Virginia.
Southern Region
3025 Chastain Meadows Parkway
Suite 100 Marietta, GA 30066
844-340-9741
South Central Region:
Alabama, Arkansas, Louisiana,
Mississippi, New Mexico, Oklahoma,
Tennessee, Texas.
South Central Region
1421 South Beltline Road, Suite 400
Coppell, TX 75019
844-340-9741Central Region:
Illinois, Indiana, lowa, Kentucky,
Michigan, Minnesota, Nebraska,
North Dakota, South Dakota, Ohio,
Wisconsin, Kansas, Missouri.
Central Region
2 Trans Am Plaza Dr #500 Oakbrook
Terrace, IL 60181
844-340-9741
Western Region:
Alaska, Hawaii, Arizona, California,
Colorado, Idaho, Montana, Nevada,
Oregon, Utah, Washington,
Wyoming.
Western Region
10550 Talbert Avenue P.O.Box 20850
Fountain Valley, California 92728-
0850
844-340-9741
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying
Genesis Customer Care.
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall and
remedy campaign. However, NHTSA cannot become involved in individual
problems between you, your dealer, or Genesis Customer Care.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-
327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov;
download the SaferCar mobile application;
or write to: Administrator, NHTSA.
1200 New Jersey Ave, SE.,
Washington, DC. 20590.
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
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