Convenient Features
5-20
CAUTION
• The digital key (card key) may not
work under the following conditions:
-The card key is not touching
the center of the door handle
authentication pad or in-vehicle
authentication pad (wireless
charging pad) correctly.
-The card key is used overlapped
with NFC-enabled cards such as
credit card or smart phone.
-If the card key does not work,
move the card key approximately
4 in. (10 cm) away from the
authentication pad and then touch
it again.
• The card key can be damaged by
impacts. If the key is damaged,
replace the card key with a new one
and register it again.
• Long-time exposure to high
temperature may cause the card
key to malfunction. Be careful not to
expose the key to direct sunlight or
high temperature.
• The card key is a consumable and
it is not covered by your warranty.
Therefore, the result of misuse by
customers such as breakage or loss is
not subject to guarantee.
How to delete Digital Key (Card key)
1. Turn the vehicle on with the smart key
and make sure to keep the smart key
inside the vehicle during the digital
key (card key) deleting process.
ORG3050225N
2. From the infotainment system settings
menu, select ‘Setup → Vehicle → Digital
Key → Card Key → Delete’. The ‘Delete’
menu will be disabled if there is no
digital key (card key) saved.
3. When the digital key (card key) is
deleted, a message will appear on the
infotainment screen or cluster.
Personalized Profile and Vehicle
Settings
When the registered digital key is
linked with user profile, the vehicle will
automatically operate (door lock/unlock
with digital key, etc.) according to the
user profile setting. User profile linking
and personalization are available for a
total of two drivers.
05
5-21
Linking / Unlinking profile
How to link user profile
1. Select ‘Setup → User Profile →
Profile Settings → Link Digital Key
(Smartphone)’ on the infotainment
system settings menu.
2. Unlock the smart phone, enable the
NFC feature, and place it on the in-
vehicle authentication pad (wireless
charging pad) according to the
message on the infotainment system
screen.
3. User profile linking will start with
the message ‘Linking… Pressing any
button will cancel linking the Digital
K e y ’.
4. If you select ‘Link’, the registered
phone number’s digital key and the
user profile will link. Select ‘Link’
according to the instruction.
5. When the process is complete, the
message ‘Digital Key Link Complete.’
will appear on the infotainment
system screen.
How to unlink user profile
1. Unlink digital key in the User Profile
settings. Unlinking is possible only
when user profile is linked.
2. When unlinking is complete, the
message ‘Digital key is unlinked.’ will
appear on the infotainment system
screen.
Information
• Use profile cannot be linked to
both Driver 1 and Driver 2 that are
connected to a single smart phone.
Personalization will operate with the
recently linked user profile, and the
previously linked user profile will be
automatically canceled.
• User profile can be linked when digital
key is enabled (Set up→ Vehicle →
Digital Key → Enable Digital Key).
The linked user profile information is
maintained even when the digital key
function is disabled. User profile can be
linked to a smart phone with the Digital
Key App installed.
• User profile can be linked when a
digital key is registered on the smart
phone and the vehicle. The smart
phone with another vehicle’s digital key
cannot be linked.
• If you remove the smart phone from the
in-vehicle authentication pad (wireless
charging pad) before completing the
user profile link, the linking process
will not be completed normally.
• To unlink the user profile, the smart
phone does not need to be on the in-
vehicle authentication pad (wireless
charging pad).
• Once the user profile linked digital
key in the smart phone is deleted, the
digital key should be re-registered and
personalized by linking the user profile
again.
Convenient Features
5-22
Vehicle personalization operation
The personalization function linked with
digital key works under the following
conditions:
• Touch the driver’s door handle with
the profile linked smart phone to lock
or unlock the doors (Personalization
does not operate when locking or
unlocking the front passenger door.).
• When the remote door unlock with
the profile linked smart phone digital
key app works, the user profile linked
with digital key can be changed
manually from the infotainment
system settings.
Information
User profile operation according to door
lock/unlock system is as follows.
ItemPersonalization
operation
Initial value Guest
Profile linked smart
phone key Linked profile
Profile unlinked
smart phone key Recently activated
profile
NFC card key
Smart key
• The personalization function using
the digital key can be operated
after linking the digital key in the
infotainment system profile menu.
• The personalization function works
only when the engine is OFF or when
the engine is started remotely. If
the engine is not started remotely,
personalization function does not
work with the digital key.
05
5-23
Vehicle personalization with digital key
The available personalization function in the vehicle is as follows.
SystemPersonalization Item
USM Head Up Display
(HUD)
Position adjustment of image, Information display
selection
Lamp Blink number of one-touch signal lamps
Cluster Information display on the cluster, Voice volume,
Welcome sound
Seat/Mirror/
Steering wheel Seat position, O/S mirror position, Steering wheel
position, Easy Access
Smart heating wire/ventilation On/Off
Door Automatic door lock/unlock, Two Press Unlock
Smart phone
wireless charging Wireless charging On/Off
Air conditioning Setting up temperature unit, Block air inflow/
Automatic ventilation/Window defroster On/Off
Infotainment menu Navigation
Preferred volume of the navigation system
Recent destination
User preset My menu list settings, Radio preset
Phone connectivity Bluetooth preferential connection
CarPlay/Android Auto/MirrorLink On/Off
Air conditioning Operating condition Latest operation setup of the following functions:
Temperature (AUTO), air flow direction, air
volume, air conditioner, air intake control, SYNC,
Front windshield defroster, OFF
For more information of personalization, refer to the infotainment system manual.
CAUTION
If you leave the digital key in the vehicle after locking or unlocking the doors or
starting the vehicle with the smart key, the doors can be locked with the central
door lock. Have the digital key with you at all times.
Convenient Features
5-24
Used Vehicle/Digital Key
Maintenance
Purchasing used vehicle
If any of the digital key devices (smart
phone key, card key) are registered in
the vehicle, the message ‘Digital key(s)
active’ will appear on the instrument
cluster once when the vehicle is turned
on after unlocking the vehicle door.
When purchasing a used car, be sure to
check the message and delete the smart
phone key and card key registered by
the previous user. Please let us know
the purchase of a used vehicle through
Genesis Customer Care. Check whether
the card key that came with the used
vehicle operates properly. If the card key
does not work properly, delete the card
key and register the smart phone key,
and then re-register the card key.
Digital Key Maintenance
If you need to have your Digital Key
System repaired or replaced, the
registered smart key/card key can be
deleted. In this case, you should delete
the digital key on the smart phone and
re-register the key.
Limitations of the System
• Genesis Digital Key App on the smart
phone and card key may not work if
any of the following occurs:
-The Digital Key App in the smart
phone is deleted (reinstall the app)
-Account log information of Genesis
Digital Key App is expired (required
to re-log in)
-When you try to log in from
another smart phone instead of the
registered smart phone with same
user account - Smart phone rooting
or app hacking is detected
-Smart phone battery or the vehicle
battery is discharged
-Smart phone’s screen is off or
locked
-NFC or Bluetooth is turned off in the
smart phone settings
-Smart phone’s mobile network
setting is off or airplane mode is
activated
-A credit card is overlapped in the
back of your smart phone, or metal
or thick smart phone case is used
-Using the card key with other cards,
or using it in a wallet or card holder
-There is electronic interference by
other vehicles, objects, etc.
• The vehicle may not be controlled
by the smart phone if any of the
following occurs:
-Basic and necessary functions of
the smart phone are operating
(general call, urgent call, audio or
NFC payment)
-Using wireless earphone
Convenient Features
5-28
Information
If all doors are locked with the rear door
lock button, and the electronic child safety
lock button (if equipped) in the driver’s
seat is turned ON (indicator light ON), the
rear doors cannot be opened. If you want
to open the rear doors:
• Unlock the door with the smart key
from outside.
• Unlock the door with Genesis
Connected Service using your smart
phone.
• Press the electronic child safety lock
button on the driver’s door to turn
it off (indicator light OFF), then
unlock the doors with the driver’s or
passenger’s central door lock switch.
(Electronic child lock OFF → Door
unlocked)
• Press the electronic child safety lock
button on the driver’s door to turn it
off (indicator light OFF), then pull the
rear inner door handle twice.
In case of an emergency
ORG3050018
In case of emergency such as when the
battery is discharged, the only way to
lock the door(s) is with the mechanical
key from the outside key hole.
Doors without an outside key hole can be
locked as follows:
1. Open the door.
2. Insert the key into the emergency
door lock hole and turn the key to the
lock position.
3. Close the door securely.
Information
If the electrical power door lock switch
does not operate (ex. dead car battery) and
the trunk is closed, you will not be able to
open the trunk until power is restored.
Convenient Features
5-72
Information
• If you press the door unlock button
(2), the smart trunk function will be
deactivated temporarily. But, if you do
not open any door for 30 seconds, the
smart trunk function will be activated
again.
• If you press the trunk open button
(3) for more than 1 second, the trunk
opens.
• The smart trunk function will still be
activated if you press the door lock
button (1) or trunk open button (3)
on the smart key as long as the smart
trunk is not already in the Detect and
Alert stage.
• In case you have deactivated the smart
trunk function by pressing the smart
key button and opened a door, the
smart trunk function can be activated
again by closing and locking all doors.
Detecting area
ORG3050051N
• The smart trunk detecting area
extends approximately 20-40 in. (50-
100 cm) behind the vehicle. If you are
positioned in the detecting area and
are carrying the smart key, the hazard
warning lights will blink and the chime
will sound for about 3 seconds to alert
you that the smart trunk will open.
• The alert stops once the smart key is
moved outside of the detecting area
within the 3 second period.
Information
• The smart trunk function may not
operate properly if any of the following
instances occur:
-The smart key is close to a radio
transmitter such as a radio station or
an airport which can interfere with
normal operation of the transmitter.
-The smart key is near a mobile two
way radio system or a cellular phone.
-Another vehicle’s smart key is being
operated close to your vehicle.
• The smart trunk detecting area may
change when:
-The vehicle is parked on an incline
or slope.
-One side of the vehicle is raised or
lowered relative to the opposite side.
Convenient Features
5 -74
WARNING
Gasoline is highly flammable and
explosive. Failure to follow these
guidelines may result in SERIOUS
INJURY or DEATH:
• Read and follow all warnings posted
at the gas station.
• Before refueling, note the location of
the Emergency Gasoline Shut-Off, if
available, at the gas station.
• Before touching the fuel nozzle, you
should eliminate the potential build-
up of static electricity by touching
a metal part of the vehicle, a safe
distance away from the fuel filler
neck, nozzle, or other gas source,
with your bare hand.
• Do not use mobile phones while
refueling. Electric current and/or
electronic interference from cellular
phones can potentially ignite fuel
vapors and cause a fire.
• Do not go back into the vehicle
once you have begun refueling.
You can generate a buildup of
static electricity by touching,
rubbing or sliding against any item
or fabric capable of producing
static electricity. Static electricity
discharge can ignite fuel vapors
causing a fire. If you must re-enter
the vehicle, you should once again
eliminate potentially dangerous
static electricity discharge by
touching a metal part of the vehicle,
away from the fuel filler neck, nozzle
or other Gasoline source, with your
bare hand.
• When using an approved portable
fuel container, be sure to place the
container on the ground prior to
refueling. Static electricity discharge
from the container can ignite fuel
vapors causing a fire.
Once refueling has begun, contact
between your bare hand and the
vehicle should be maintained until
the filling is complete.
• Use only approved portable plastic
fuel containers designed to carry and
store Gasoline.
• When refueling, always shift the
gear to the P (Park) position, set
the parking brake, and press the
Engine Start/Stop button to the
OFF position. Sparks produced by
electrical components related to the
engine can ignite fuel vapors causing
a fire.
• Do not use matches or a lighter and
do not smoke or leave a lit cigarette
in your vehicle while at a gas station,
especially during refueling.
• Do not over-fill or top-off your
vehicle tank, which can cause
Gasoline spillage.
• If a fire breaks out during refueling,
leave the vicinity of the vehicle, and
immediately contact the manager
of the gas station and then contact
the local fire department. Follow any
safety instructions they provide.
• If pressurized fuel sprays out, it can
cover your clothes or skin and thus
subject you to the risk of fire and
burns. Always remove the fuel cap
carefully and slowly. If the cap is
venting fuel or if you hear a hissing
sound, wait until the condition stops
before completely removing the cap.
• Always check that the fuel cap is
installed securely to prevent fuel
spillage in the event of an accident.