Genesis Connected Services User’s Manual I 14
13 I Genesis Connected Services User’s Manual
•
An active Remote Package subscription is required to access the
Genesis Skill.
• To enroll in Genesis Connected Services, visit:
MyGenesisUSA.com
Sample utterances:
• “Alexa, tell Genesis to start my G90 and set the temperature to 72
degrees.”
• “Alexa, tell Genesis to lock my G80.”
•
“Alexa, tell Genesis to flash the lights of my G90.”
Automatic Collision Notification and Assistance
In the event an accident occurs and an airbag deploys, an Automatic
Collision Notification signal will be automatically transmitted to the
Genesis Customer Care Center.
• Upon receipt of an Automatic Collision Notification, a trained
Genesis Connected Services response operator will attempt to
establish voice communication with the vehicle occupants and
dispatch appropriate services.
• If you are unable to answer, the operator will advise you that
emergency assistance has been notified and is on the way.
• The operator will remain on the line until help arrives.
• Emergency Contacts can be notified automatically via text
messaging or email. Additionally, the Call Center agent can
contact your Emergency Contact, if requested.
(Emergency
contacts can be set on MyGenesisUSA.com)
Please note: The Automatic Collision Notification feature is subject to
adequate cellular coverage, signal strength, and battery power, and
only available in the 50 United States. You must be an active Genesis
Connected Services subscriber or within the initial free trial period to
receive Genesis Connected Services, including Automatic Collision
Notification services.
Amazon Alexa and Google Assistant
Genesis Connected Services links the Alexa Service (built into Amazon
Echo, Tap, Dot and Fire TV) as well as Google Assistant (built into Google
Home and Google Assistant Apps) with Genesis vehicles to send remote
commands.
Amazon Alexa Skill for Genesis Features include:
• Remote engine start with climate control
• Remote door lock/unlock
• Remote horn/lights
• Sending a Destination to the vehicle (Exclusive to Google Assistant)
• Log into the Skill using your Genesis Connected Services
Username and Password.
• In order to access remote functions, you must provide
you Connected Services PIN verbally to the Alexa or
Google Assistant enabled device.
• CAUTION: It is recommended to only use this Skill in a secure
and private setting. It is not recommended to use this Skill in
the presence of others, including children. By speaking your
PIN aloud, it will be stored in your ‘Device History’ found under
‘Settings’ in the Alexa Companion Application. The transaction
history, including your PIN, will be visible to anyone with access to
your Amazon account. It is recommended that you do not share
your Amazon account credentials with anyone you do not want
to access this transaction history. You can delete specific voice
interactions associated with your account by going to ‘History’
in ‘Settings’ in the Alexa App, drilling down for a specific entry,
and then tapping the delete button. Or, you can delete all voice
recordings associated with your account for each of your Alexa-
enabled products by selecting the applicable product at the
Manage Your Content and Devices page at
www.amazon.com/
mycd
or contacting Amazon Alexa customer service.
CONNECTED CARE PACKAGE
GENESIS
