Introduction
About This Manual
..........................................9
Symbols Glossary ............................................
9
Special Notices ................................................
11
Data Privacy
Data Privacy .....................................................
14
Service Data .....................................................
15
Event Data ........................................................
15
Settings Data ...................................................
16
Connected Vehicle Data - Vehicles With: Modem ...........................................................
16
Mobile Device Data - Vehicles With: SYNC 3 ............................................................
17
Emergency Call System Data ....................
17
Environment
Protecting the Environment .......................
18
Child Safety
General Information ......................................
19
Installing Child Restraints ...........................
21
Booster Seats ..................................................
37
Child Restraint Positioning ........................
39
Child Safety Locks .........................................
41
Seatbelts
Principle of Operation .................................
43
Fastening the Seatbelts .............................
44
Seatbelt Height Adjustment ....................
46
Seatbelt Warning Lamp and Indicator Chime ............................................................
46
Seatbelt Reminder ........................................
47
Child Restraint and Seatbelt Maintenance ...............................................
49
Seatbelt Extensions .....................................
49
Supplementary Restraints System
Principle of Operation .................................
50Driver and Passenger Airbags
....................
51
Side Airbags .....................................................
57
Safety Canopy ™...........................................
58
Crash Sensors and Airbag Indicator ......
59
Airbag Disposal .............................................
60
911 Assist
What Is 911 Assist ...........................................
61
How Does 911 Assist Work ..........................
61
Emergency Call Requirements .................
61
Emergency Call Limitations ......................
62
Keys and Remote Controls
Principle of Operation .................................
63
General Information on Radio Frequencies .................................................
63
Remote Control - Vehicles Without: Passive Anti-Theft System (PATS)
........................................................................\
..
64
Remote Control - Vehicles With: Passive Anti-Theft System (PATS) ....................
65
Remote Control - Vehicles With: Power Sliding Door .................................................
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
MyKey ™
Principle of Operation .................................
70
MyKey Settings ..............................................
70
Creating a MyKey ............................................
71
Programming a MyKey .................................
71
Clearing All MyKeys .......................................
73
Checking MyKey System Status ..............
74
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Locking and Unlocking ................................
76
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Sliding Door - Vehicles
Without: Power Sliding Door
Sliding Door Precautions ...........................80
Opening the Sliding Door ..........................
80
Closing the Sliding Door ............................
80
Sliding Door - Vehicles With: Power Sliding Door
Sliding Door Precautions ...........................
82
Opening the Sliding Door ...........................
82
Closing the Sliding Door .............................
83
Stopping the Sliding Door Movement ........................................................................\
..
84
Resetting the Power Sliding Door ..........
84
Sliding Door – Troubleshooting ..............
85
Keyless Entry
Locating the Keyless Entry Keypad ........
87
Master Access Code .....................................
87
Keyless Entry Settings .................................
87
Locking and Unlocking the Doors Using Keyless Entry ..............................................
88
Keyless Entry – Troubleshooting ............
88
Security
Passive Anti-Theft System - Vehicles With: Passive Anti-Theft System
(PATS) ..........................................................
89
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery ..........................................................
90
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery ...........................................................
91
Power Running Boards
Using Power Running Boards ...................
93
Steering Wheel
Adjusting the Steering Wheel ..................
96Locking the Steering Wheel
......................
96
Wipers and Washers
Windshield Wipers ........................................
97
Autowipers .......................................................
97
Windshield Washers ....................................
99
Lighting
General Information ..................................
100
Lighting Control ...........................................
100
Autolamps ......................................................
101
Instrument Lighting Dimmer ...................
102
Daytime Running Lamps ..........................
102
Automatic High Beam Control ...............
103
Front Fog Lamps .........................................
104
Direction Indicators ....................................
105
Interior Lamps - Van ...................................
105
Cargo Lamps ................................................
106
Windows and Mirrors
Power Windows ...........................................
107
Exterior Mirrors .............................................
108
Interior Mirror ................................................
109
Instrument Cluster
Gauges .............................................................
110
Warning Lamps and Indicators ................
111
Information Displays
General Information ....................................
115
Trip Computer ................................................
117
Personalized Settings .................................
118
Remote Start
What Is Remote Start ................................
120
Remote Start Limitations .........................
120
Enabling Remote Start ..............................
120
Remotely Starting and Stopping the Vehicle .........................................................
120
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Remote Start Settings
...............................120
Climate Control
Manual Climate Control ............................
122
Hints on Controlling the Interior Climate ........................................................................\
.
123
Rear Passenger Climate Controls .........
124
Heated Rear Window .................................
124
Heated Exterior Mirrors - Vehicles Without: Heated Rear Window ..........
124
Heated Exterior Mirrors - Vehicles With: Heated Rear Window .............................
124
Interior Air Quality
What Is the Cabin Air Filter ......................
125
Locating the Cabin Air Filter ....................
125
Replacing the Cabin Air Filter ..................
125
Seats
Sitting in the Correct Position .................
126
Head Restraints ............................................
126
Manual Seats - Vehicles With: 2-Way Manual Seat ...............................................
127
Manual Seats - Vehicles With: 4-Way Manual Seat ..............................................
128
Power Seats ....................................................
131
Rear Seats ......................................................
132
Heated Seats .................................................
135
Rear Occupant Alert System
What is the Rear Occupant Alert System ........................................................................\
.
136
How Does the Rear Occupant Alert System Work .............................................
136
Rear Occupant Alert System Precautions ........................................................................\
.
136
Rear Occupant Alert System Limitations ........................................................................\
.
136
Switching Rear Occupant Alert System On and Off .................................................
136Switching Rear Occupant Alert System
On and Off - Vehicles With: SYNC 3
........................................................................\
.
137
Rear Occupant Alert System Indicators - Vehicles With: SYNC ............................
137
Rear Occupant Alert System Indicators - Vehicles With: SYNC 3 ........................
137
Rear Occupant Alert System Audible Warnings .....................................................
137
Auxiliary Power Points
Auxiliary Power Points ...............................
138
Cigar Lighter ..................................................
140
Storage Compartments
Overhead Console ........................................
141
Storage
Bottle Holders ...............................................
142
Overhead Storage .......................................
142
Rear Overhead Storage .............................
142
Starting and Stopping the Engine
General Information ...................................
144
Ignition Switch ..............................................
144
Starting a Gasoline Engine ......................
144
Switching Off the Engine .........................
146
Engine Block Heater ...................................
146
Auto-Start-Stop - 3.5L Ecoboost™
What Is Auto-Start-Stop ..........................
148
Auto-Start-Stop Precautions .................
148
Switching Auto-Start-Stop On and Off ........................................................................\
.
148
Stopping the Engine ...................................
148
Restarting the Engine ................................
148
Auto-Start-Stop Indicators .....................
149
Auto-Start-Stop – Troubleshooting ........................................................................\
.
149
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Connected Vehicle – Troubleshooting -
Vehicles With: SYNC/SYNC 3 ............373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
375
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
375
Audio System
General Information ..................................
376
Audio Unit - Vehicles Without: SYNC ........................................................................\
376
Audio Unit - Vehicles With: SYNC 3 ......
378
AM/FM Radio - Vehicles Without: SYNC ........................................................................\
379
Audio Unit Clock and Date Displays - Vehicles Without: SYNC ......................
380
Connecting a Bluetooth® Device - Vehicles Without: SYNC ......................
380
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
380
Playing Media From a USB Device - Vehicles Without: SYNC .......................
381
USB Port .........................................................
381
Using Voice Recognition ..........................
382
SYNC™
General Information ..................................
383
Using Voice Recognition ..........................
384
Using SYNC™ With Your Phone ..........
386
SYNC™ Applications and Services ......
387
Using SYNC™ With Your Media Player .......................................................................
390
SYNC™ Troubleshooting .........................
391
SYNC™ 3
General Information .................................
400
Using Voice Recognition ..........................
402
Entertainment .............................................
408
Phone ..............................................................
418
Navigation ......................................................
419
Apps ................................................................
425 Settings
...........................................................
427
SYNC™ 3 Troubleshooting .....................
429
Accessories
Accessories ...................................................
442
Auxiliary Switches ......................................
443
Ford Protect
Ford Protect .................................................
444
Scheduled Maintenance
General Maintenance Information ......
446
Normal Scheduled Maintenance .........
449
Special Operating Conditions Scheduled Maintenance .............................................
451
Customer Information
Type Approvals ...........................................
454
California Proposition 65 - United States of America ................................................
458
Perchlorate ...................................................
459
Replacement Parts Recommendation .......................................................................
459
Mobile Communications Equipment .......................................................................
460
Export Unique Options ............................
460
Appendices
Electromagnetic Compatibility ..............
461
End User License Agreement ................
464
Declaration of Conformity ......................
489
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Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 427).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA -
VEHICLES WITH: MODEM The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 371).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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MOBILE DEVICE DATA -
VEHICLES WITH: SYNC 3
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 425).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity. The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See
Settings (page 427).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www .For dC onne c t e d . c om .
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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PRINCIPLE OF OPERATION
The system is designed to promote good
driving behaviors using keys that you have
programmed with some restricted settings.
MYKEY SETTINGS
Non-Configurable Settings
Seatbelt Reminder
The audio system mutes when the seatbelt
reminder turns on. The seatbelt reminder
cannot be switched off with a MyKey.
Early Low Fuel
The low fuel level indicator turns on earlier.
Driving and Parking Aids
Parking aids, blind spot information system
and cross traffic alert turn on when you
start the engine and cannot be switched
off with a MyKey.
Pre-collision assist and lane keeping alert
turn on when you start the engine, but can
be switched off with a MyKey.
Satellite Radio
Adult content is restricted when using a
MyKey.
Configurable Settings
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 71). Speed Limit WARNING:
Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Reminder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume is
reduced. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
Emergency Assistance
If you set emergency assistance to be
always on, it cannot be switched off with
a MyKey.
Do Not Disturb
If you set do not disturb to be always on,
it cannot be switched off with a MyKey.
Traction Control
If you set traction control to be always on,
it cannot be switched off with a MyKey.
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CREATING A MYKEY
Switch the ignition on using an admin key.
To create a MyKey, use the information display controls on the steering wheel to
select the following: Action
Menu Item
Press the menu button.
Settings
Press the OK button.
MyKey
Press and hold the
OK button until a confirmation message
appears in the information display.
Create MyKey
Switch the ignition off.
Note: We recommend that you label this
key.
MyKey Information Messages Description
Message
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the ignition off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings. Switch the ignition on using an admin key.
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