
AUTO-START-STOP –
FREQUENTLY ASKED QUESTIONS
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
•
The driver door is open.
• The driver seatbelt is unfastened.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The transmission is in manual (M).
• Your vehicle is on a steep grade.
• The engine is warming up.
• The outside temperature is too low or
too high.
• The battery charge is low.
• The battery temperature is outside the
optimal operating range.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in
neutral. •
The engine is required to run to
maintain adequate brake system
assistance.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO 2
emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
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Press the – button again to lock out gears
beginning with the highest gear. For
example, press the
– button twice to lock
out 10th and 9th gears.
Note: The instrument cluster only displays
the available gears and the transmission
automatically shifts between the available
gears.
Press the + button to unlock gears to allow
the transmission to shift to higher gears.
Note: The transmission automatically shifts
within the gear range you select.
Brake Shift Interlock WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working. WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
Brake shift interlock prevents you from
shifting out of park (P) when you have
switched the ignition on and not pressed
the brake pedal.
Use the brake shift interlock lever to move
the selector lever out of park (P) if you
cannot start the engine.
In the event of an electrical malfunction,
it is possible that a fuse has blown or the
stoplamps are not working. See
Fuse
Specification Chart (page 264). If the vehicle battery has no charge, jump
start your vehicle. See Jump Starting the
Vehicle
(page 251).
1. Using a flat-bladed screwdriver,
remove the panel. 2. Locate the brake shift interlock lever.
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ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on and
your vehicle is moving. If the warning tone
continues after you have released the
parking brake, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
WARNING: The electric parking
brake does not operate if the vehicle
battery has run out of charge. Connect a booster battery to the vehicle
battery to release the electric parking brake
if the vehicle battery has run out of charge.
See
Jump Starting the Vehicle (page
251).
ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –
WARNING LAMPS The red warning lamp
illuminates when the electronic
parking brake is applied or for a
few seconds on start up.
If it remains illuminated or
flashes when the electronic
parking brake is not applied, it indicates a
malfunction. Have your vehicle checked
as soon as possible.
ELECTRIC PARKING BRAKE – INFORMATION MESSAGES Action
Message
The electric parking brake has malfunctioned. Have your
vehicle checked as soon as possible.
Park Brake Malfunction
Service Now
The electric parking brake has not released. Manually release
the electric parking brake. If the message continues to appear,
have your vehicle checked as soon as possible.
Park Brake Not Released
The electric parking brake has not applied. Apply the electric
parking brake. If the message continues to appear, have your
vehicle checked as soon as possible.
Park Brake Not Applied
The electric parking brake has not automatically released.
Manually release the electric parking brake.
Park Brake Use Switch to
Release
You have not pressed the brake pedal. Press the brake pedal
to release the parking brake.
To Release: Press Brake
and Switch
The electric parking brake has malfunctioned. Have your
vehicle checked as soon as possible.
Park Brake Limited Func-
tion Service Required
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4. Follow the instructions on the
information display.
Note: After the system drives your vehicle
to a position where you can exit the parking
space in a forward movement, a message
appears instructing you to take full control
of your vehicle.
Canceling Active Park Assist
To cancel parking assistance at any time,
press the active park assist button or turn
the steering wheel. Note:
It also cancels when your vehicle
exceeds 6 mph (9 km/h).
Brake System Intervention
When active park assist is controlling the
steering, it may under certain conditions
apply the brakes to slow or stop your
vehicle.
Note: This could cause the parking
assistance to cancel.
Active Park Assist Troubleshooting Possible Cause
Symptom
You may have switched traction control off.
The system does not search for
a parking space.
The transmission is in reverse (R). Your vehicle must
be moving forward to be able to detect a parking space.
The sensors may be blocked. For example, snow, ice
or large accumulations of dirt. Blocked sensors can
affect how the system functions.
The system does not offer a
parking space.
The sensors in the front or rear bumper could be
damaged.
There is not enough room in the parking space for your
vehicle to safely park.
There is not enough space for the parking maneuver on
the opposite side of the parking space.
The parking space is more than
5 ft (1.5 m) or less than
2 ft (0.5 m) away.
The vehicle speed is greater than
22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
The system does not correctly
position your vehicle in a
parking space.
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Active guidelines.
A
Centerline.
B
Fixed guideline: Green zone.
C
Fixed guideline: Yellow zone.
D
Fixed guideline: Red zone.
E
Rear bumper.
F
If the vehicle battery is disconnected, the
guidelines are not fully functional directly
after the battery is reconnected. The
guidelines become fully functional after
you drive your vehicle as straight as
possible for five minutes at a minimum
speed of 31.1 mph (50 km/h). The system uses three types of guidelines
to help you see what is behind your vehicle:
•
Active guidelines show the intended
path of your vehicle when reversing.
• The centerline helps align the center
of your vehicle with a trailer.
• Fixed guidelenes show the actual path
of your vehicle when reversing in a
straight line.This can be helpful when
backing into a parking space or aligning
your vehicle with another object.
Active guidelines are only available with
fixed guidelines. To use active guidelines,
turn the steering wheel to point the
guidelines toward an intended path. If you
change the steering wheel position when
driving in reverse (R), your vehicle might
deviate from the original intended path.
The fixed and active guidelines fade in and
out depending on the steering wheel
position. When the steering wheel position
is straight the active guidelines are not
visible. Objects in the red zone are closest
to your vehicle and objects in the green
zone are further from your vehicle.
Note: Guidelines are only available when
the transmission is in reverse (R).
System Settings
You can adjust the camera settings using
the vehicle settings menu.
See Settings
(page 427).
Manual Zoom WARNING:
When manual zoom is
on, the full area behind your vehicle may
not show. Be aware of your surroundings
when using the manual zoom feature.
Manual zoom is only available when you
shift the transmission into reverse (R).
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Adaptive Learning (If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
Steering Information Messages Description
Message
The system has malfunctioned. Stop your vehicle as soon
as it is safe to do so. You continue to have full steering but
you need to exert greater force on the steering wheel. Have
your vehicle checked as soon as possible.
Steering Fault Service
Now
Steering Loss Stop
Safely
Steering Assist Fault
Service Required
PRE-COLLISION ASSIST WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead
to a crash or personal injury. WARNING: The system may fail or
operate with reduced function during
cold and severe weather conditions.
Snow, ice, rain, spray and fog can
adversely affect the system. Keep the
front camera and radar free of snow and
ice. Failure to take care may result in the
loss of control of your vehicle, serious
personal injury or death. WARNING:
The system may not
operate properly if your vehicle has a
non-Ford windshield. Do not carry out
windshield repairs in the area around the
sensor. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include
but are not limited to direct or low
sunlight, vehicles at night without tail
lights, unconventional vehicle types,
pedestrians with complex backgrounds,
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When attaching the trailer wiring connector
to your vehicle, only use a correctly fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the correct wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and brake
lamp.
Yellow
Ground (-).
White
Electric brakes.
Blue
Right turn signal and brake
lamp.
Green
Battery (+).
Orange
Running lamps.
Brown
Reverse lamps.
Grey
Tow Hitch WARNING: Do not exceed the
lowest rating capacity for your vehicle or
trailer hitch. Overloading your vehicle or
trailer hitch can impair your vehicle
stability and handling. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not cut, drill, weld
or modify the trailer hitch. Modifying the
trailer hitch could reduce the hitch rating.
Do not use a tow hitch that either clamps
on to the bumper or attaches to the axle.
You must distribute the load in your trailer
so that between 10% and 15% of the total
weight of the trailer is on the tongue. Weight Distributing Hitches
A weight distribution hitch is not
recommended for use with your vehicle.
Safety Chains
Always connect the safety chains to the
frame or hook retainers of your vehicle's
tow hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Note:
Do not attach safety chains to the
bumper.
Trailer Brakes
(If Equipped) WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric, manual, automatic or surge-type
trailer brakes are safe if you install them
correctly and adjust them to the
manufacturer's specifications. Trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than
1,500 lb
(680 kg) when loaded.
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5. If the trailer wheels lock, indicated by
squealing tires, reduce the gain setting.
If the trailer wheels turn freely, increase
the gain setting. Repeat steps four and
five until the gain setting is at a point just below trailer wheel lock. If towing
a heavier trailer, trailer wheel lock may
not be attainable even with the
maximum gain setting of 10.
System Warning Messages Action and Description
Message
Displays in response to faults sensed by the trailer brake
controller, accompanied by a single tone. If this message
appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
Trailer Brake Module
Fault
Displays when there is a short circuit on the electric brake
output wire. If the message displays, accompanied by a single
tone, with no trailer connected, the problem is with your
vehicle wiring between the trailer brake controller and the 7-
pin connector. If the message only displays with a trailer
connected, the problem is with the trailer wiring. Consult a
trailer dealer for assistance. This can be a short to ground,
for example a chaffed wire, short to voltage, for example a
pulled pin on trailer emergency breakaway battery or the
trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly
which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis
if the fault is with the trailer.
Points to Remember
• Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit
may result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set. •
Only use the manual control lever for
correct adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in instability of trailer or tow vehicle.
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