2021 FORD TRANSIT service

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing 911 Assist

Important Ventilating Information
If you stop your vehicle and then leave the
engine idling for long periods, we
recommend that you do one of the
following:
•
Open the windows at least 1 in (3 cm).
• Set your climate control to outside air.
Engine Warning Lamps Malfunction Indicator Lamp
Check Engine
If it illuminates when the engine is running
this indicates a malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Avoid heavy acceleration and deceleration
and have your vehicle immediately
serviced. Powertrain Warning Lamp
If it illuminates when the engine is running
this indicates a malfunction. If it flashes
when you are driving, immediately reduce
the vehicle speed. Avoid heavy
acceleration and deceleration and have
your vehicle immediately serviced.
If both lamps illuminate when the engine
is running, stop your vehicle as soon as it
is safe to do so. Continuing to drive your
vehicle may cause reduced power or the
engine to stop. Switch the ignition off and
attempt to restart the engine. Have your
vehicle immediately checked. SWITCHING OFF THE ENGINE
Vehicles With a Turbocharger WARNING: Do not switch the
engine off when it is running at high
speed. If you do, the turbocharger will
continue running after the engine oil
pressure has dropped to zero. This will
lead to premature turbocharger bearing
wear.
Release the accelerator pedal. Wait until
the engine has reached idle speed and then
switch it off.
ENGINE BLOCK HEATER
(IF
EQUIPPED) WARNING:
Failure to follow engine
block heater instructions could result in
property damage or serious personal
injury. WARNING: Do not use your heater
with ungrounded electrical systems or
two-pronged adapters. There is a risk of
electrical shock. WARNING:
Do not fully close the
hood, or allow it to drop under its own
weight when using the engine block
heater. This could damage the power
cable and may cause an electrical short
resulting in fire, injury and property
damage.
Note: The heater is most effective when
outdoor temperatures are below
0°F
(-18°C).
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Starting and Stopping the Engine

WHAT IS AUTO-START-STOP
The system is designed to help reduce fuel
consumption and CO
2 emissions by
stopping the engine when it is idling, for
example at traffic lights.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the switch to switch the
system off.
Note: OFF
illuminates in the switch.
Press the switch again to switch the
system back on.
Note: The system is designed to turn off if
it detects a malfunction. If the system
malfunctions, have your vehicle checked as
soon as possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action. Action
Condition
Message
Press the brake pedal to
restart the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press Brake
to Start Engine
Press the brake pedal or the
accelerator pedal to restart
the engine.
The system needs to restart
the engine but requires your
confirmation.
Auto StartStop Press a
Pedal to Start Engine
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Auto-Start-Stop - 3.5L Ecoboost™

1. Stop your vehicle as soon as it is safe
to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Open the left-hand front door.
5. Fully open the fuel filler door.
6. Check the fuel filler inlet and the area around it for any items or debris that
may be obstructing its movement.
7. Fully insert a fuel pump nozzle or the fuel filler funnel provided with your
vehicle into the fuel filler inlet. See
Fuel Filler Funnel Location (page
153). This action should dislodge any
debris that may be preventing the fuel
filler inlet from fully closing.
8. Remove the fuel pump nozzle or fuel filler funnel from the fuel filler inlet.
9. Fully close the fuel filler door.
Note: If this action corrects the problem
the message may not immediately reset. If
the message remains and the service engine
soon warning lamp illuminates, have your
vehicle checked as soon as possible.
Low Fuel Level Warning Lamp If it illuminates when you are
driving, refuel as soon as
possible.
Low Fuel Level Audible Warning
A warning tone sounds and a message
appears in the information display when
the distance to empty reaches
50 mi
(80 km). A warning tone sounds and a
message appears in the information
display again at the following distance to
empty parameters:
• 20 mi (40 km)
• 10 mi (20 km)
• 0 mi (0 km) Note:
The low fuel reminder appears at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Fuel and Refueling

EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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3. Push the brake shift interlock lever
toward the rear of your vehicle and
hold it there.
4. Move the selector lever from park (P) to neutral (N).
5. Install the panel.
6. Press the brake pedal, start the engine
and release the parking brake.
Transmission Not in Park (P)
Audible Warning
Sounds when you open the driver door and
you have not moved the selector lever to
park (P).
Automatic Transmission Information Messages Description
Message
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Transmission Service
Required
Displays as a reminder to shift into park (P).
Transmission Not in Park
Press the brake pedal to unlock the transmission.
Press Brake to Unlock
Gearshift Lever
TOW/HAUL WARNING: Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle. WARNING:
Do not use diesel
engine exhaust braking when the road
surface is slippery. Failure to follow this
instruction could result in the loss of
control of your vehicle. Tow/haul delays upshifts to reduce the
frequency of transmission shifting.
Tow/haul provides engine braking in all
forward gears, which slows your vehicle
and assists you in controlling your vehicle
when descending a slope.
Tow/haul improves transmission operation
when towing a trailer or a heavy load.
Depending on driving conditions and load
conditions, tow/haul may downshift the
transmission, slow your vehicle and control
your vehicle speed when descending a hill,
without pressing the accelerator pedal.
The amount of downshift braking provided
varies based upon the amount the brake
pedal is pressed.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing TransmissionE174827

Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
could void the warranty, increase your
repair cost, reduce vehicle performance
and operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
All-Wheel Drive Gauge
This feature shows how the engine power
is split between the front and rear axles in
real time.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Information.
3. Select
Intelligent AWD.
All-Wheel Drive Information Messages Description
Message
The system is temporarily locked. This could be due to the
system increasing its capacity in order to improve perform-
ance.
AWD Temporarily Locked
The system temporarily turns off. This could be due to the
system overheating. Stop your vehicle as soon as it is safe
to do so and allow the system to cool.
AWD Temporarily
Disabled
The system resumes normal function.
AWD Restored
The system has malfunctioned. Have your vehicle checked
as soon as possible.
AWD Malfunction Service
Required
The system temporarily turns off to protect itself from over-
heating or if you are using a mismatched tire.
AWD OFF
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing All-Wheel Drive

Illuminates when the system is
active. Your vehicle remains
stationary after you release the
brake pedal. Illuminates when the system is
on but unavailable to hold your
vehicle at a standstill.
The system could be unavailable when any
of the following occur:
•
During an active park assist maneuver.
• Your vehicle is in stay in neutral mode.
See Automatic Transmission (page
161).
• The driver door is open.
• The driver seatbelt has not been
fastened.
• You shift into reverse (R) before the
system is active.
Auto Hold Information Messages Action
Message
Displays as a reminder to fully close the driver door and fasten
the driver seatbelt.
Auto Hold Close Door
And Fasten Seat Belt To
Enable
Displays when the system is not available.
Auto Hold Not Available
Displays when the system is active. Press the brake pedal
and the auto hold button on the center console to switch the
system off.
Auto Hold Press Brake
And Switch To Release
Fully press the brake pedal. The system has detected a fault
that requires service. Have your vehicle checked as soon as
possible.
Auto Hold System Fault
Press Brake
The system has detected a fault that requires service. Have
your vehicle checked as soon as possible.
Auto Hold System
Malfunction
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Brakes