ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is in the engine compartment.
See
Under Hood Overview (page 220).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If the vehicle battery has a cover and vent
hose, make sure you correctly install it after
cleaning or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period. Note:
If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid unintended connection or
arcing.
If you replace the battery make sure it
matches the electrical requirements of
your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, it must relearn its adaptive
strategy. Because of this, the transmission
may shift firmly when first driven. This is
normal operation while the transmission
fully updates its operation to optimum
shift feel.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
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After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note:
Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
Electrical Accessory Installation
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection
directly to the battery negative post. This
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty. 4. Disconnect the negative battery cable
terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Power
Windows (page 74).
• Clock Settings.
• Pre-set radio stations.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer.
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MOTORCRAFT PARTS - 3.0L
Part Number
Component
FA-1884
Air filter.
FL-2062
Oil filter. 1
BXT-94RH7-730
Battery. 2
BAGM-49H8-850SP-578
Spark plugs. 3
FP-89
Cabin air filter.
WW-2616 (driver side)
Windshield wiper blade.
WW-2113 (passenger side)
WW-1110
Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 See your authorized dealer for correct replacement.
3 For spark plug replacement, contact your authorized dealer. Replace the spark plugs
at the appropriate intervals. See Scheduled Maintenance (page 326).
We recommend Motorcraft replacement parts available at your authorized dealer or at
fordparts.com for scheduled maintenance. These parts engineered for your vehicle meet
or exceed our specifications. Use of other parts could impact vehicle performance,
emissions and durability. Your warranty could be void for any damage related to use of
other parts.
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MOTORCRAFT PARTS - 3.3L
Part Number
Component
FA-1947
Air filter.
FL-500-S
Oil filter. 1
BXT-94RH7-730
Battery. 2
BAGM-94RH7-800BAGM-49H8-850 SP-520
Spark plugs. 3
FP-89
Cabin air filter.
WW-2616 (driver side)
Windshield wiper blade.
WW-2113 (passenger side)
WW-1110
Rear window wiper blade.
1 If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
2 See your authorized dealer for correct replacement.
3 For spark plug replacement, contact an authorized dealer Replace the spark plugs at
the appropriate intervals. See Scheduled Maintenance (page 326).
We recommend Motorcraft replacement parts available at your authorized dealer or at
fordparts.com for scheduled maintenance. These parts engineered for your vehicle meet
or exceed our specifications. Use of other parts could impact vehicle performance,
emissions and durability. Your warranty could be void for any damage related to use of
other parts.
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Rear Occupant Alert System Audible
Warnings........................................................115
Rear Occupant Alert System Indicators.......................................................115
Rear Occupant Alert System Limitations....................................................114
Rear Occupant Alert System Precautions...................................................114
Rear Occupant Alert System....................114
Rear Parking Aid............................................159
Object Distance Indicator................................. 161
Rear Passenger Climate Controls..........104 Directing Air to the Overhead Air
Vents.................................................................. 104
Directing Air to the Rear Footwell Air Vents.................................................................. 104
Rear Climate Control Lock Indicator...........104
Setting the Rear Blower Motor Speed................................................................. 105
Setting the Rear Temperature....................... 105
Switching the Rear Climate Control On and Off....................................................................... 105
Switching the Rear Heated Seats On and Off....................................................................... 105
Rear Seats
........................................................112
Adjusting the Seat Backrest............................ 112
Folding the Seat Backrest Flat........................ 112
Rear View Camera
........................................161
Camera Guide Lines.......................................... 163
Manual Zoom...................................................... 164
Obstacle Distance Indicator........................... 163
Rear Camera Delay............................................ 164
Rear Camera On Demand............................... 164
Using the Rear View Camera System.........162
Rear View Camera See: Rear View Camera..................................... 161
Rear Window Wiper and Washers...........67 Rear Camera Washer......................................... 68
Rear Window Washer......................................... 68
Rear Window Wiper Blade............................... 68
Rear Wiper Blades See: Changing the Rear Wiper Blades.......236
Recommended Towing Weights
............186
Reduced Engine Performance..................191
Refueling - Excluding: Hybrid Electric Vehicle (HEV)
.............................................130
Refueling System Overview........................... 130
Refueling System Warning.............................. 132Refueling Your Vehicle.......................................
131
Refueling - Hybrid Electric Vehicle (HEV).............................................................133
Fuel Filler Door Manual Override Lever................................................................... 135
System Warnings................................................ 134
Remote Control..............................................55 Changing the Remote Control Battery........56
Opening the Liftgate With the Liftgate
Button ................................................................. 57
Sounding the Panic Alarm................................ 57
Repairing Minor Paint Damage...............242
Replacement Parts Recommendation........................................10
Collision Repairs.................................................... 10
Scheduled Maintenance and Mechanical Repairs................................................................. 10
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................57
Replacing the Cabin Air Filter..................106
Reporting Safety Defects (Canada Only).............................................................206
Reporting Safety Defects (U.S. Only).............................................................206
Resuming the Set Speed..........................166
Roadside Assistance
...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In.................................................. 192
Running Out of Fuel.....................................128 Adding Fuel From a Portable Fuel
Container.......................................................... 129
Filling a Portable Fuel Container.................. 129
S
Safety Canopy ™
............................................46
Safety Precautions.......................................126
Scheduled Maintenance...........................326
Seatbelt Extensions......................................39
Seatbelt Height Adjustment......................36
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