Cleaning the Engine
..................................240
Cleaning the Windows and Wiper Blades ........................................................................\
.
241
Cleaning the Interior ...................................
241
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
242
Repairing Minor Paint Damage ..............
242
Cleaning the Wheels .................................
242
Vehicle Storage ............................................
243
Wheels and Tires
General Information ..................................
246
Tire Care .........................................................
247
Using Snow Chains .....................................
261
Tire Pressure Monitoring System ..........
263
Changing a Road Wheel ..........................
268
Technical Specifications ..........................
274
Capacities and Specifications
Engine Specifications - 3.0L ...................
275
Engine Specifications - 3.3L ....................
275
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ..........................
276
Motorcraft Parts - 3.0L ..............................
277
Motorcraft Parts - 3.3L ..............................
278
Vehicle Identification Number ...............
279
Capacities and Specifications - 3.0L ........................................................................\
279
Capacities and Specifications - 3.3L ........................................................................\
286
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV) ............
294
Bulb Specification Chart ..........................
301
Audio System
General Information ..................................
303
Audio Unit .....................................................
303
USB Port ........................................................
306SYNC™
General Information
..................................
307
Using Voice Recognition ..........................
308
Using SYNC™ With Your Phone ............
310
SYNC™ Applications and Services .......
311
Using SYNC™ With Your Media Player ........................................................................\
.
314
SYNC™ Troubleshooting ..........................
315
Ford Protect
Ford Protect ..................................................
324
Scheduled Maintenance
General Maintenance Information .......
326
Normal Scheduled Maintenance .........
329
Special Operating Conditions Scheduled Maintenance .............................................
332
Decommissioning the Vehicle
Decommissioning Requirements .........
336
Customer Information
Radio Frequency Certification Labels ........................................................................\
337
Appendices
Electromagnetic Compatibility .............
369
End User License Agreement .................
372
5
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See General Information
(page 84).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system.
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
15
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Data Privacy
12 Volt DC Power Point
WARNING: Do not plug optional
electrical accessories into the cigar
lighter socket. Incorrect use of the cigar
lighter can cause damage not covered
by the vehicle warranty, and can result
in fire or serious injury.
Note: When you switch the ignition on, you
can use the socket to power 12 volt
appliances with a maximum current rating
of 15 amps.
Note: If the power supply does not work
after you switch the ignition off, switch the
ignition on.
Note: Do not hang any accessory from the
accessory plug.
Note: Do not use the power point over the
vehicle capacity of 12 volt DC 180 watts or
a fuse may blow.
Note: Always keep the power point caps
closed when not in use.
Do not insert objects other than an
accessory plug into the power point. This
damages the power point and may blow
the fuse.
Run the vehicle for full capacity use of the
power point.
To prevent the battery from running out of
charge:
• Do not use the power point longer than
necessary when the vehicle is not
running.
• Do not leave devices plugged in
overnight or when you park your vehicle
for extended periods. USB Port and Power Point
Locations
USB Ports and Power Points may be in the
following locations:
•
On the lower instrument panel.
• Inside the center console.
• On the front of the center console.
• On the rear of the center console.
• In the cargo area.
• On the passenger side floor panel.
• 3rd row on the quarter trim panels.
Note: Some of the USB ports may not have
data transfer capabilities.
Note: Incorrect use of the USB ports can
cause damage not covered by the vehicle
warranty.
110 Volt AC Power Point
(If Equipped) WARNING:
Do not keep electrical
devices plugged in the power point
whenever the device is not in use. Do not
use any extension cord with the 110 volt
AC power point, since it will defeat the
safety protection design. Doing so may
cause the power point to overload due
to powering multiple devices that can
reach beyond the 150 watt load limit and
could result in fire or serious injury.
Note: The power point turns off when you
switch off the ignition, when the vehicle is
not in accessory mode or when the battery
voltage drops below 11 volts.
You can use the power point for electric
devices that require up to 150 watts. It is
on the rear of the center console.
116
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Auxiliary Power Points
Protected Component
Fuse Rating
Fuse or Relay
Number
Not used (spare).
15A
96
Electric AC (hybrid electric vehicle).
10A
97
High voltage positive temperature coeffi-
cient heater (hybrid electric vehicle).
Traction battery coolant proportional valve
(hybrid electric vehicle).
10A
98
Rear power lug.
50A
103
Rear power lug.
50A
104
Not used (spare).
40A
105
B+ feed.
40A
106
B+ feed.
40A
107
Spot lamp.
20A
108
Passenger door module.
30A
109
Body control module voltage quality
monitor feed.
30A
111
Not used (spare).
20A
112
Not used (spare).
50A
114
B+ feed.
20A
115
Start access circuit.
5A
116
Run/start feed.
20A
118
Port fuel injectors.
15A
120
Rain sensor.
5A
124
USB smart charger 1.
5A
125
B+ feed.
20A
127
Rear traffic advisor.
Visor control module.
Not used (spare).
15A
128
Not used.
—
131
Not used.
—
133
212
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses
Protected Component
Fuse Rating
Fuse or Relay
Number
Delay accessory power.
10A
134
Not used (spare).
20A
136
USB smart charger 2.
5A
139
Traffic cam.
5A
142
Battery electronic control module.
15A
146
Left-hand headlamp module.
30A
148
Right-hand headlamp module.
30A
149
B+ feed.
40A
150
Transmission control module (hybrid
electric vehicle).
25A
155
DC/DC converter (hybrid electric vehicle).
15A
159
B+ feed.
10A
160
Front warning lights.
Strobes.
Low voltage service disconnect.
20A
168
Coolant pump (hybrid electric vehicle).
10A
169
Traction battery coolant pump (hybrid
electric vehicle).
10A
170
Pedestrian sounder (hybrid electric
vehicle).
Not used (spare).
10A
177
Note: Spare fuse amperage may vary.
Passenger Compartment Fuse
Panel
The fuse panel is under the instrument
panel to the left of the steering column. Note:
It may be easier to access the fuse
panel if you remove the finish trim piece.
213
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses
USB PORT (IF EQUIPPED)
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB A USB C The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
Note:
We recommend using only USB-IF
certified cables and adapters. Non-certified
cables and adapters may not work.
Locating the USB Ports
The USB ports may be in the following
locations:
• Inside the media bin.
• Inside the center console.
• On the lower instrument panel.
Note: The number and type of USB ports
may vary depending on your vehicle.
Note: Not all USB ports in your vehicle have
data transfer capabilities. See
Auxiliary
Power Points (page 116).
306
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Audio SystemE201595 E301114
GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink. *
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone.
• Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and may require activation.
Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
SYNC support is available at your regional
Ford website. See SYNC™
Troubleshooting (page 315).
SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have. Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over
3 mph (5 km/h).
Safety Information WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
307
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.
When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
• To allow your vehicle to provide
location information, including: GPS
and speed.
• To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.
Note: You only need to grant permissions
the first time you use an app with SYNC.
Note: Ford is not responsible or liable for
any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app. Enabling SYNC Mobile Apps
In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.
Note:
You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Standard data rates apply. Ford is
not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sources
including: iPod, Bluetooth devices, and
most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.
Media Sources
The AUX or MEDIA button allows you to
view and select available media sources.
Press the
AUX or MEDIA button to view
your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.
314
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing SYNC™