Blocked Sensors
The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance.
If the sensors become blocked, a message
could appear in the information display.
See Information Messages (page 87).
The alert indicators remain illuminated but
the system does not alert you.
System Errors
If the system detects a fault, a warning
lamp illuminates and a message displays.
See
Information Messages (page 87).
Switching the System On and Off
To switch the system on or off, adjust the
setting. Depending on your vehicle options,
the setting could be in the following:
• Information display.
See General
Information (page 84).
• Touchscreen.
When you switch the system off, a warning
lamp illuminates and the alert indicators
flash twice.
Note: The system remembers the last
setting when you start your vehicle. Note:
The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
To permanently switch the system off,
contact an authorized dealer.
Blind Spot Information System
with Trailer Tow
(If Equipped) The design of the system is to aid you in
detecting vehicles that could have entered
the detection area zone (A). The detection
area is on both sides of your vehicle and
trailer, extending rearward from the
exterior mirrors to the end of your trailer.
When you attach and have setup a trailer,
the blind spot information system with
trailer tow becomes active when driving
forward above
6 mph (10 km/h).
You can switch the system off in the
information display.
See General
Information (page 84). If you switch the
blind spot information system off, blind
spot information system with trailer tow
turns off.
168
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Driving AidsE205199 E293525
Zone coverage also decreases when
parking at narrow angles. The sensor on
the left-hand side is mostly obstructed and
zone coverage on that side is severely
reduced.
Cross Traffic Alert System Sensors
The sensors are behind the rear bumper
on both sides of your vehicle.
Note:
Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover the sensors with bumper
stickers, repair compound or other objects.
Note: Blocked sensors could affect system
performance. If the sensors are blocked, a message may
appear in the information display when
you shift into reverse (R).
Cross Traffic Alert System
Limitations
The system may not correctly operate
when any of the following occur:
•
The sensors are blocked.
• Adjacently parked vehicles or objects
are obstructing the sensors.
• Vehicles approach at speeds less than
4 mph (6 km/h) or greater than 37 mph
(60 km/h).
• The vehicle speed is greater than 7 mph
(12 km/h)
.
• You reverse out of an angled parking
space.
172
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Driving AidsE142441 E205199
Cross Traffic Alert Behavior When
Trailer is Attached
Note:
The system may not correctly operate
when towing a trailer. For vehicles with an
approved trailer tow module and tow bar,
the system turns off when you attach a
trailer. For vehicles with an aftermarket
trailer tow module or tow bar, we
recommend that you switch the system off
when you attach a trailer.
Cross traffic alert remains on when you
attach a trailer in vehicles that come with
blind spot information system with trailer
tow under the following conditions:
• You connect a trailer.
• The trailer is a bike rack or cargo rack
with a maximum length of 3 ft (1 m).
• You set the trailer length to
3 ft (1 m)
in the information display.
See
Blind Spot Information System
(page 167).
Switching the System On and Off
To switch the system on or off, adjust the
setting. Depending on your vehicle options,
the setting could be in the following: •
Information display.
See General
Information (page 84).
• Touchscreen.
Note: The system turns on every time you
switch the ignition on. To permanently
switch the system off, contact an authorized
dealer.
Cross Traffic Alert Indicator When the system detects an
approaching vehicle, a tone
sounds, a warning lamp
illuminates in the relevant exterior mirror
and arrows appear in the information
display to show which side the
approaching vehicle is coming from.
Note: If arrows do not display, a message
appears in the information display.
If the system malfunctions, a warning lamp
illuminates in the instrument cluster and
a message appears in the information
display. Have your vehicle checked as soon
as possible.
Note: In exceptional conditions, the system
could alert you, even when there is nothing
in the detection zone, for example a vehicle
passing further away from your vehicle.
Cross Traffic Alert Information Messages Action
Message
Displays instead of indication arrows when the system
detects a vehicle. Check for approaching traffic.
Cross Traffic Alert
Indicates blocked cross traffic alert system sensors. Clean
the sensors. If the message continues to appear, have your
vehicle checked as soon as possible.
Cross Traffic Not Avail-
able Sensor Blocked See
Manual
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Cross Traffic System
Fault
Displays if you attach a trailer to your vehicle.
Cross Traffic Alert Deac-
tivated Trailer Attached
173
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Driving AidsE268294
Active Braking: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: Brake Support and Active Braking are
active at speeds up to
75 mph (120 km/h).
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 84).
• You can change Alert sensitivity to one
of three possible settings.
• If required, you can switch Active
Braking on or off.
Note: Active Braking automatically turns
on every time you switch the ignition on. You can switch the entire system off at any
time by pressing the button below the
display screen.
Blocked Sensors
Camera.
1
Radar sensor (not included).
2
If a message regarding a blocked camera
appears in the information display, the
camera images are obstructed. With a
blocked camera, the Pre-Collision Assist
system may not function, or performance
may reduce. The following table lists
possible causes and actions for when this
message displays.
176
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Driving AidsE296163 E273245
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
If your vehicle becomes inoperable without
access to wheel dollies or a vehicle
transport trailer, it can be flat-towed with
all wheels on the ground, regardless of the
powertrain and transmission configuration,
under the following conditions:
• Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the gear shifter. See
Transmission
(page 142). Failing to do so may result
in damage to the transmission.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
You cannot recreational tow your vehicle
with all wheels on the ground because
vehicle or transmission damage could
occur. You must recreational tow your
vehicle with all four wheels off the ground
such as when using a car-hauling trailer.
Otherwise, you cannot recreational tow
your vehicle.
190
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Towing
When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction may
be limited. After driving through water and
as soon as it is safe to do so:
•
Lightly press the brake pedal to dry the
brakes and to check that they work.
• Check that the horn works.
• Check that the exterior lights work.
• Turn the steering wheel to check that
the steering power assist works.
FLOOR MATS WARNING: Use a floor mat
designed to fit the footwell of your
vehicle that does not obstruct the pedal
area. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING:
Pedals that cannot
move freely can cause loss of vehicle
control and increase the risk of serious
personal injury. WARNING:
Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING: Do not place additional
floor mats or any other covering on top
of the original floor mats. This could
result in the floor mat interfering with the
operation of the pedals. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
193
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Driving HintsE142666
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
194
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Roadside Emergencies
Protected Component
Fuse Rating
Fuse or Relay
Number
Body control module - battery power in
feed 1.
40A
1
Power outlet main console bin.
20A
2
Body control module - battery power in
feed 2.
40A
3
Fuel pump.
30A
4
Powertrain control module keep alive
power.
5A
5
Powertrain control module power.
20A
6
Canister vent solenoid.
20A
7
Evaporative leak control module.
Exhaust gas heat recovery (hybrid electric
vehicle).
Tank pressure control valve (hybrid electric
vehicle).
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Fuel flap door (hybrid electric vehicle).
Cooling fan relay coil.
20A
8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Engine coolant bypass valve.
Electric A/C compressor (hybrid electric
vehicle).
Active grille shutters.
Ignition coils.
20A
9
Front blower motor relay.
40A
13
Transmission oil pump.
15A
14
A/C compressor variable clutch.
Auxiliary pumps (hybrid electric vehicle).
Electric A/C compressor (hybrid electric
vehicle).
209
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses