Selecting a Drive Mode
..............................178
Drive Modes ...................................................
178
Load Carrying
Load Limit ......................................................
180
Towing
Towing a Trailer ............................................
185
Recommended Towing Weights ...........
186
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Breaking-In .....................................................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
Hazard Flashers ...........................................
195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Customer Assistance
Getting the Services You Need ...............
201
In California (U.S. Only) ...........................
202
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
203
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
204
Getting Assistance Outside the U.S. and Canada .......................................................
204
Ordering Additional Owner's Literature .......................................................................
206 Reporting Safety Defects (U.S. Only)
.......................................................................
206
Reporting Safety Defects (Canada Only) .......................................................................
206
Fuses
Fuse Specification Chart .........................
208
Changing a Fuse ..........................................
216
Maintenance
General Information ...................................
218
Opening and Closing the Hood ..............
218
Under Hood Overview - 3.0L .................
220
Under Hood Overview - 3.3L ...................
221
Engine Oil Dipstick - 3.0L .........................
222
Engine Oil Dipstick - 3.3L .........................
222
Engine Oil Check .........................................
222
Oil Change Indicator Reset ......................
223
Changing the Engine Air Filter - 3.0L ........................................................................\
224
Changing the Engine Air Filter - 3.3L ....
225
Engine Coolant Check ..............................
226
Automatic Transmission Fluid Check ........................................................................\
230
Brake Fluid Check .......................................
230
Power Steering Fluid Check .....................
231
Changing the 12V Battery .........................
231
Adjusting the Headlamps ........................
233
Washer Fluid Check ...................................
235
Fuel Filter .......................................................
235
Checking the Wiper Blades .....................
235
Changing the Front Wiper Blades ........
235
Changing the Rear Wiper Blades ..........
236
Changing a Bulb ..........................................
236
Vehicle Care
General Information ..................................
238
Cleaning Products ......................................
238
Cleaning the Exterior .................................
239
Waxing ............................................................
240
4
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Table of Contents
Protected Component
Fuse Rating
Fuse or Relay
Number
Body control module - battery power in
feed 1.
40A
1
Power outlet main console bin.
20A
2
Body control module - battery power in
feed 2.
40A
3
Fuel pump.
30A
4
Powertrain control module keep alive
power.
5A
5
Powertrain control module power.
20A
6
Canister vent solenoid.
20A
7
Evaporative leak control module.
Exhaust gas heat recovery (hybrid electric
vehicle).
Tank pressure control valve (hybrid electric
vehicle).
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Fuel flap door (hybrid electric vehicle).
Cooling fan relay coil.
20A
8
Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Engine coolant bypass valve.
Electric A/C compressor (hybrid electric
vehicle).
Active grille shutters.
Ignition coils.
20A
9
Front blower motor relay.
40A
13
Transmission oil pump.
15A
14
A/C compressor variable clutch.
Auxiliary pumps (hybrid electric vehicle).
Electric A/C compressor (hybrid electric
vehicle).
209
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Fuses
ENGINE OIL DIPSTICK - 3.0L
MINA
MAX
B
ENGINE OIL DIPSTICK - 3.3L Minimum.
A
Maximum.
B
ENGINE OIL CHECK
To check the engine oil level consistently
and accurately, do the following:
1. Make sure the parking brake is on. Make
sure the transmission is in park (P) or
neutral (N). 2. Run the engine until it reaches normal
operating temperature.
3. Make sure that your vehicle is on level ground.
4. Switch the engine off and wait 15 minutes for the oil to drain into the oil
pan. Checking the engine oil level too
soon after you switch the engine off
may result in an inaccurate reading.
5. Open the hood. See Opening and
Closing the Hood (page 218).
6. Remove the dipstick and wipe it with a clean, lint-free cloth. See
Under
Hood Overview (page 220).
7. Reinstall the dipstick and remove it again to check the oil level. See Under
Hood Overview
(page 220).
8. Make sure that the oil level is between
the maximum and minimum marks. If
the oil level is at the minimum mark,
add oil immediately. See
Capacities
and Specifications (page 279).
9. If the oil level is correct, replace the dipstick and make sure it is fully seated.
Note: Do not remove the dipstick when the
engine is running.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km)
.
Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that may
not be covered by the vehicle Warranty.
222
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing MaintenanceE169062 E146429
Capacities
Refrigerant Oil
Refrigerant
Variant
3.04 fl oz (90 ml)
24 oz (0.68 kg)
Without auxiliary A/C.
5.41 fl oz (160 ml)
35 oz (0.99 kg)
With auxiliary A/C.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
Capacities Quantity
Variant
14.3 qt (13.5 L)1
All.
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
280
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and Specifications
Air Conditioning System
WARNING: The air conditioning
refrigerant system contains refrigerant under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening
the air conditioning refrigerant system
can cause personal injury.
Capacities Refrigerant Oil
Refrigerant
Variant
3.04 fl oz (90 ml)
24 oz (0.68 kg)
Without auxiliary A/C.
5.41 fl oz (160 ml)
35 oz (0.99 kg)
With auxiliary A/C.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON ULV transmission
fluid for automatic transmissions that
require MERCON ULV transmission fluid.
The use of any other fluid could cause
transmission damage.
Capacities Quantity
Variant
14.3 qt (13.5 L)1
All.
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
287
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and Specifications
Materials
Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C31-B2
Motorcraft® R-1234yf Refrigerant POE Oil(U.S.)
Motorcraft® R-1234yf Refrigerant POE Oil / Huile
POE pour frigorigène R-1234yf Motorcraft®(Canada)
YN-34(U.S. & Canada)
Automatic Transmission
Note: Only use MERCON® ULV
transmission fluid for automatic
transmissions that require MERCON® ULV
transmission fluid. The use of any other fluid
could cause transmission damage.
Capacities Quantity
Variant
14.8 qt (14 L)1
All.
1 Approximate dry fill capacity. Actual amount could vary during fluid changes.
Materials Specification
Name
WSS-M2C949-A, MERCON® ULV
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid(U.S.)
Motorcraft® MERCON® ULV Automatic Transmis-
sion Fluid / MERCON® ULV huile pour boîtes auto-
matique Motorcraft®(Canada)
XT-12-QULV(U.S. & Canada)
295
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Capacities and Specifications
Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
329
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance
Other Maintenance Items
1
Change the automatic transmission fluid.
Every 150,000 mi
(240,000 km) Replace the accessory drive belt or belts. 4
1 Perform these maintenance items within
3,000 mi (4,800 km) of the last engine oil
and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every five years or
100,000 mi (160,000 km).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last
100,000 mi (160,000 km).
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily
in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified or within
3,000 mi (4,800 km)
of the message
appearing in the information display
prompting you to change your oil.
• Example 1: The message comes on at
28,751 mi (46,270 km)
. Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not
come on, but the odometer reads
30,000 mi (48,000 km) (for example,
the Intelligent Oil-Life Monitor was
reset at
25,000 mi (40,000 km)).
Perform the engine air filter
replacement. Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect front axle.
Inspect frequently, service
as required
Inspect rear axle and U-joints.
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Replace spark plugs.
Every
60,000 mi
(96,000 km)
332
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance