2021 FORD MUSTANG towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Roadside Emergencies

TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
The rear wheels must be on a tow dolly
when towing your vehicle from the front
using wheel lift equipment. This prevents
damage to the transmission. The front wheels must be on a tow dolly
when towing your vehicle from the rear
using wheel lift equipment. This prevents
damage to the front fascia.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Roadside EmergenciesE143886

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Ford Protect

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Ford Protect

This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the message prompting you to change your oil
Vehicle Use and Example
Interval
Normal
7,000– 10,000 mi
(11,000– 16,000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling.
Extended hot or cold operation.
High engine speeds and loads, engine braking and hard
cornering.
Extreme
3,000–5,000 mi
(4,800–8,000 km) Maximum load or towing.
Extreme hot or cold operation.
Normal Maintenance Intervals At every oil change interval as indicated by the information display
1
Change the engine oil and filter. 2
Rotate tires, inspect tire wear and measure the tread depth.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level if your vehicle has a dipstick. Consult your
dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine cooling system strength and hoses.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance

Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Inspect rear axle and U-joints. Lubricate if equipped with
grease fittings.
Inspect frequently, service
as required
See axle maintenance items under, Exceptions.
Change manual transmission fluid.
Every 60,000 mi
(96,000 km) Replace spark plugs.Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
Such as Delivery, Taxi, Patrol Car or Livery
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Inspect engine air filter. Replace as required.
Every
15,000 mi
(24,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km) Operating in Dusty or Sandy Conditions Such as Unpaved or Dusty Roads
Replace cabin air filter.
Inspect frequently, service
as required
Inspect engine air filter. Replace as required.
Every
15,000 mi
(24,000 km)
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Scheduled Maintenance

Rev Match............................................................
208
Selectable Drive Modes.................................. 206
Selectable Steering.......................................... 208
Driver Alert.......................................................191
Using Driver Alert................................................. 191
Driver and Passenger Airbags...................49 Children and Airbags.......................................... 50
Proper Driver and Front Passenger Seating Adjustment........................................................ 49
Driver and Passenger Knee Airbags........54
Driving Aids
......................................................191
Driving at High Speed.................................333
Driving Hints...................................................229
Driving Through Water
...............................230
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running
Lamps.................................................................. 82
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL)................82
E
Economical Driving
.....................................229
Electromagnetic Compatibility..............483
Emission Law.................................................160 Tampering With a Noise Control
System.............................................................. 160
Enabling Remote Start
...............................124
End User License Agreement.................486 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 486
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151
Engine Coolant Check
...............................264
Adding Coolant.................................................. 264
Coolant Change................................................. 266
Engine Coolant Temperature Management.................................................. 267
Fail-Safe Cooling............................................... 266
Recycled Coolant............................................... 265
Severe Climates................................................. 266
Engine Emission Control...........................160
Engine Immobilizer See: Passive Anti-Theft System.....................73
Engine Oil Check...........................................261 Adding Engine Oil............................................... 261
Engine Oil Dipstick
.......................................261 Engine Specifications - 2.3L
EcoBoost™.................................................335
Drivebelt Routing............................................... 335
Engine Specifications - 5.0L, Mach 1........................................................................\
335
Drivebelt Routing............................................... 336
Engine Specifications - 5.0L....................337 Drivebelt Routing................................................ 337
Entertainment...............................................401 AM/FM Radio...................................................... 402
Apps........................................................................\
410
CD........................................................................\
... 408
HD Radio ™ Information (If
Available)........................................................ 405
SiriusXM® Satellite Radio (If Activated)....................................................... 403
Sources.................................................................. 401
Stereo or USB..................................................... 409
Supported Media Players, Formats and Metadata Information................................. 410
USB Ports.............................................................. 410
Environment.....................................................22
Essential Towing Checks..........................220 Before Towing a Trailer.................................... 220
Hitches................................................................... 220
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 221
Safety Chains...................................................... 220
Trailer Brakes....................................................... 220
Trailer Lamps....................................................... 220
When Towing a Trailer....................................... 221
Event Data Recording See: Data Recording............................................. 15
Export Unique Options
..................................21
Extending the Remote Start Duration.........................................................124
Exterior Mirrors
................................................87
Blind Spot Monitor.............................................. 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors...................................... 87
Integrated Blind Spot Mirrors........................... 87
Memory Mirrors..................................................... 87
Power Exterior Mirrors........................................ 87
Projection Lights................................................... 87
Signal Indicator Mirrors...................................... 87
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Index

Power Seats....................................................137
Power Lumbar...................................................... 137
Power Steering Fluid Check
.....................270
Power Windows.............................................86
Accessory Delay................................................... 86
Bounce-Back......................................................... 86
One-Touch Down................................................ 86
One-Touch Up...................................................... 86
Pre-Collision Assist
.....................................202
Adjusting Pre-Collision Assist
Settings............................................................ 204
Blocked Sensors................................................ 204
Distance Indication and Alert....................... 203
Using the Pre-Collision Assist System.............................................................. 203
Programming a MyKey
................................64
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................142
Programming the Garage Door Opener to Your Gate Opener Motor
....................143
Gate Operator / Canadian
Programming.................................................. 143
Programming the Garage Door Opener to Your Hand-Held Transmitter............142
Protecting the Environment.......................22
Puncture See: Changing a Road Wheel....................... 328
R
Radio Frequency Certification Labels
.............................................................451
Blind Spot Information System
Sensors.............................................................. 451
Body Control Module........................................ 457
Cruise Control Module..................................... 459
Garage Door Opener........................................ 463
Keys and Remote Controls............................ 463
Radio Transceiver Module............................. 469
SYNC....................................................................... 473
Tire Pressure Monitoring System Sensors.............................................................. 477
Rear Axle..........................................................170
Rear Parking Aid............................................179 Object Distance Indicator............................... 180
Rear Seats.......................................................139 Accessing the Rear Seats................................ 139Second Row Split-Folding Rear Seat ........139
Rear View Camera.......................................180 Using the Rear View Camera System..........181
Rear View Camera See: Rear View Camera................................... 180
Recommended Towing Weights............219
Reduced Engine Performance
................229
Reduced Vehicle Top Speed.......................... 229
Refueling..........................................................156 Refueling System Overview........................... 156
Refueling System Warning............................. 158
Refueling Your Vehicle...................................... 156
Remote Control..............................................58 Car Finder................................................................ 62
Intelligent Access Key........................................ 58
Memory Feature................................................... 62
Replacing the Battery........................................ 60
Sounding the Panic Alarm................................ 62
Using the Key Blade............................................ 59
Remotely Starting the Engine..................124
Remotely Stopping the Engine................125
Remote Start Limitations..........................124
Remote Start Remote Control Indicators......................................................125
Remote Control Feedback.............................. 125
Remote Start
..................................................124
Remote Start Settings...................................... 125
Remote Start Settings................................125 Setting the Remote Start Duration..............126
Switching Climate Control Auto Mode On
and Off............................................................... 125
Switching Climate Control Last Settings On and Off........................................................ 125
Switching the Heated Seat Settings On and Off........................................................................\
125
Switching the Heated Steering Wheel Settings On and Off...................................... 126
Repairing Minor Paint Damage..............296
Replacement Parts Recommendation........................................19
Collision Repairs.................................................... 19
Scheduled Maintenance and Mechanical Repairs................................................................. 19
Warranty on Replacement Parts..................... 19
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter...................133
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-09-2020, enUSA, Edition date: 202010, Second-Printing Index