2021 FORD MUSTANG MACH-E steering

MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number from your favorites,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Favorites
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select:
Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Ignore the call by doing nothing. The
system logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to the touch-
screen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE Description
Menu Item
Hear the text message.
Hear It
View the text message.
View
Call the sender.
Call
Reply to the text message with a standard text message.
Reply
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone

Multi-Point Inspection
Radiator, cooler, heater and air conditioning hoses
12V Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels; fill if necessary 1
Tires for wear and proper pressure 2
For fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
1 Brake, coolant recovery reservoir and window washer.
2 Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED MAINTENANCE Normal Scheduled Maintenance
1
Rotate tires, inspect tire wear and measure tread depth.
Every 12 months or
10,000 mi (16,000 km).
Perform multi-point inspection (recommended).
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake.
Inspect cooling system level, strength and hoses.
Inspect half-shaft boots.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

Normal Scheduled Maintenance
1
Inspect steering linkage, ball joints, suspension and tie-
rod ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals. Brake Fluid Maintenance
1
Change brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
Replace cabin air filter. 1
Every 20,000 mi (32,000 km)
Change the transmission fluid.
At 10 years or
150,000 mi
(240,000 km)
Change the coolant.2
At 200,000 mi (322,000 km)
1 Cabin air filter life is dependent on exposure to dusty and dirty conditions. Vehicles
operated in these conditions require frequent inspection and replacement of the cabin
air filter.
2 Initial replacement at 10 years or
200,000 mi (322,000 km), then every 5 years or
100,000 mi (160,000 km).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Scheduled Maintenance

ROLLOVER WARNING
WARNING: Utility vehicles have a
significantly higher rollover rate than
other types of vehicles. WARNING:
Vehicles with a higher
center of gravity (utility and four-wheel
drive vehicles) handle differently than
vehicles with a lower center of gravity
(passenger cars). Avoid sharp turns,
excessive speed and abrupt steering in
these vehicles. Failure to drive cautiously
increases the risk of losing control of your
vehicle, vehicle rollover, personal injury
and death. WARNING:
In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt. WARNING:
Do not become
overconfident in the ability of four-wheel
drive vehicles. Although a four-wheel
drive vehicle may accelerate better than
a two-wheel drive vehicle in low traction
situations, it won't stop any faster than
two-wheel drive vehicles. Always drive
at a safe speed.
Utility vehicles and trucks handle
differently than passenger cars in the
various driving conditions that are
encountered on streets, highways and
off-road. Utility vehicles and trucks are not
designed for cornering at speeds as high
as passenger cars any more than low-slung
sports cars are designed to perform
satisfactorily under off-road conditions. THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator considers
the testimony provided and makes a
decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within 40
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information that follows, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Customer Information

Adjusting the Seatbelts During
Pregnancy......................................................49
Adjusting the Sound Settings.................357
Adjusting the Steering Wheel...................99
Adjusting the Volume................................356
Aid Mode.........................................................245
How Does Aid Mode Work............................. 245
What Is Aid Mode.............................................. 245
Airbag Precautions........................................56
Airbags...............................................................54 Front Passenger Sensing System.................. 58
Air Conditioning See: Climate Control.......................................... 127
Air Conditioning System Capacity and Specification..............................................345
Alert and Aid Mode
.....................................245
How Does Alert and Aid Mode Work.........246
What Is Alert and Aid Mode........................... 245
Alert Mode......................................................245 How Does Alert Mode Work.......................... 245
What Is Alert Mode........................................... 245
All-Wheel Drive.............................................186 All-Wheel Drive – Troubleshooting.............186
All-Wheel Drive Limitations.....................186
All-Wheel Drive Precautions
...................186
All-Wheel Drive – Troubleshooting........................................186
All-Wheel Drive – Information Messages.......................................................... 186
AM/FM Radio................................................358 AM/FM Radio Limitations.............................. 358
Selecting a Radio Station............................... 358
Ambient Lighting
...........................................112
Adjusting Ambient Lighting............................. 112
Switching Ambient Lighting On and Off........................................................................\
. 112
Anti-Lock Braking System.........................187 Anti-Lock Braking System
Limitations........................................................ 187
Anti-Theft Alarm System
...........................95
Arming the Anti-Theft Alarm System..........96
Disarming the Anti-Theft Alarm
System................................................................ 96
How Does the Anti-Theft Alarm System Work..................................................................... 95
What Are the Inclination Sensors.................. 95
What Are the Interior Sensors......................... 95
What Is the Anti-Theft Alarm System.........95 What Is the Battery Backup Alarm...............96
What Is the Perimeter Alarm...........................
95
Anti-Theft Alarm System Settings.........96 Setting the Alarm Security Level................... 96
Switching Ask on Exit On and Off.................96
What are the Alarm Security Levels.............96
What Is Ask on Exit.............................................. 96
Appendices
....................................................434
Applying the Electric Parking Brake..............................................................190
Applying the Electric Parking Brake in an Emergency...................................................190
App Precautions...........................................377
App Requirements
.......................................377
Apps..................................................................377 Apps – Troubleshooting.................................. 379
Apps – Troubleshooting
............................379
Apps – Frequently Asked Questions..........379
Audio System
................................................356
AM/FM Radio...................................................... 358
Audio System – Troubleshooting................362
Digital Radio........................................................ 358
Satellite Radio.................................................... 359
Audio System Precautions
......................356
Audio System – Troubleshooting..........362 Audio System – Information
Messages......................................................... 362
Auto-Dimming Interior Mirror
....................115
Auto-Dimming Interior Mirror
Limitations......................................................... 115
What Is the Auto-Dimming Interior Mirror................................................................... 115
Auto Hold
........................................................198
Auto Hold Indicators...................................198
Autolamps......................................................106 Autolamp Settings............................................ 106
What Are Autolamps........................................ 106
Autolock.............................................................78 Autolock Requirements..................................... 78
What Is Autolock.................................................. 78
Automatically Releasing the Electric Parking Brake..............................................190
Automatic Crash Shutoff.........................288 Re-Enabling Your Vehicle............................... 288
What Is Automatic Crash Shutoff...............288
Automatic Emergency Braking................261 Switching Automatic Emergency Braking
On and Off....................................................... 262
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Doors and Locks..............................................77
Autolock................................................................... 78
Autounlock.............................................................. 78
Doors and Locks – Troubleshooting.............79
Mislock...................................................................... 78
Operating the Doors From Inside Your Vehicle.................................................................. 77
Operating the Doors From Outside Your Vehicle.................................................................. 77
Doors and Locks – Troubleshooting.......79 Doors and Locks – Frequently Asked
Questions.......................................................... 80
Doors and Locks – Information Messages............................................................ 79
Doors and Locks – Warning Lamps..............79
Drive Mode Control.....................................240 Drive Modes......................................................... 240
Drive Modes...................................................240 Engage................................................................... 240
Unbridled.............................................................. 240
Whisper.................................................................. 241
Driver Alert.....................................................265
Driver Alert – Troubleshooting..................... 266
Driver Alert Indicators
................................266
Driver Alert Limitations..............................265
Driver Alert Precautions............................265
Driver Alert – Troubleshooting...............266 Driver Alert – Information Messages.........266
Driving Hints..................................................280 Driving in Special Conditions........................ 280
Electric Vehicle................................................... 282
Driving in Special Conditions..................280 Driving In Sand..................................................... 281
Driving on Hilly or Sloping Terrain.................281
Driving Through Mud and Water................... 281
Emergency Maneuvers.................................... 280
Driving on Snow and Ice
...........................280
Driving Through Shallow Water.............282
E
Easy Entry and Exit........................................87
Electric Parking Brake Audible Warning..........................................................191
Electric Parking Brake.................................190 Electric Parking Brake –
Troubleshooting.............................................. 191Electric Parking Brake –
Troubleshooting..........................................191
Electric Parking Brake – Information Messages.......................................................... 192
Electric Parking Brake – Warning Lamps................................................................. 191
Electric Power Steering
.............................205
Electric Power Steering Adaptive
Steering............................................................ 205
Electric Power Steering Precautions..........205
Electric Vehicle
.............................................282
Maximizing Your Driving Range.................... 282
Electromagnetic Compatibility
..............434
Emergency Call Limitations.......................65
Emergency Call Requirements.................64
Emergency Call System Data
....................24
Emergency Towing.....................................290
Enabling Apps on an Android Device............................................................378
Enabling Apps on an iOS Device............378
Enabling or Disabling Personal Profiles.........................................................380
Enabling Remote Start
...............................125
End User License Agreement.................408
Entering a Parallel Parking Space..........218
Entering a Perpendicular Parking Space.............................................................219
Evasive Steering Assist
..............................262
Evasive Steering Assist Limitations............262
Switching Evasive Steering Assist On and
Off....................................................................... 262
What Is Evasive Steering Assist................... 262
Event Data
.........................................................22
Exiting a Parking Space..............................219
Export Unique Options..............................433
Extending the Remote Start Duration.........................................................125
Exterior Bulbs
...............................................308
Exterior Bulb Specification Chart...............308
Exterior Lamps
...............................................107
Exterior Lamp Audible Warning.................... 108
Exterior Lamp Indicators................................. 108
Switching the Daytime Running Lamps On and Off............................................................... 107
Switching the Turn Signal Lamps On and Off........................................................................\
107
Switching Welcome Lighting On and Off........................................................................\
107
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index

Adjusting the Seat Height...............................
138
Head Restraint Components......................... 136
Installing the Head Restraint......................... 138
Moving the Seat Backward and Forward............................................................. 138
Removing the Head Restraint........................ 137
Pre-Collision Assist Limitations.............258
Pre-Collision Assist Precautions............257
Pre-Collision Assist
.....................................257
Automatic Emergency Braking...................... 261
Distance Alert....................................................... 261
Distance Indication........................................... 259
Evasive Steering Assist.................................... 262
Pre-Collision Assist – Troubleshooting............................................ 263
Pre-Collision Assist – Troubleshooting........................................263
Pre-Collision Assist – Frequently Asked Questions........................................................ 264
Pre-Collision Assist – Information Messages......................................................... 263
Pre-Collision Assist – Warning Lamps............................................................... 263
Preparing Your Vehicle for Storage........315
Preserving Your High Voltage Battery............................................................157
Programming a MyKey.................................74
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................146
Programming the Garage Door Opener to Your Gate Opener Motor
....................147
Programming the Garage Door Opener to Your Hand-Held Transmitter...........146
Programming the Remote Control.........69
Programming Your Phone..........................70
Properly Adjusting the Driver and Front Passenger Seats..........................................57
R
Rear Exterior - Excluding: GT.....................33
Rear Exterior - GT
...........................................34
Rear Occupant Alert System Audible Warnings.......................................................143
Rear Occupant Alert System Indicators......................................................143 Rear Occupant Alert System
Limitations...................................................142
Rear Occupant Alert System Precautions..................................................142
Rear Occupant Alert System....................142
Rear Parking Aid..........................................208 Locating the Rear Parking Aid
Sensors............................................................ 208
Rear Parking Aid Audible Warnings............208
Rear Parking Aid Limitations......................... 208
What is the Rear Parking Aid........................ 208
Rear Seats
.......................................................140
Manual Seats....................................................... 140
Rear View Camera Guide Lines...............212
Rear View Camera Object Distance Indicators......................................................213
Rear View Camera Precautions
...............212
Rear View Camera........................................212 Rear View Camera Settings............................ 213
Rear View Camera Settings......................213 Switching Rear View Camera Delay On and
Off........................................................................\
213
Zooming the Rear View Camera In and Out....................................................................... 213
Rebooting the Center Display................368
Recalling a Preset Position
.......................144
Recreationally Towing Your Vehicle..........................................................290
Recycling and Disposing of the High Voltage Battery..........................................158
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge.............................................................191
Remote Control Limitations
......................66
Remotely Starting and Stopping the Vehicle............................................................125
Remote Start Limitations..........................125
Remote Start
..................................................125
Remote Start Settings...................................... 126
Remote Start Settings................................126 Setting the Remote Start Duration..............126
Switching Climate Control Auto Mode On
and Off............................................................... 126
Switching Climate Control Last Settings On and Off........................................................ 126
Switching the Heated Seat Settings On and Off........................................................................\
126
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Index