2021 FORD MUSTANG MACH-E lock

ADJUSTING THE SEATBELTS
DURING PREGNANCY
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure. Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
ADJUSTING THE SEATBELT
HEIGHT
WARNING:
Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash. 1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on the height adjuster to make sure it is
locked in place.
SEATBELT REMINDER
HOW DOES THE SEATBELT
REMINDER WORK WARNING:
The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback.
SEATBELT REMINDER
INDICATORS This lamp illuminates if you do
not fasten your seatbelt when
you switch the power on. The
lamp switches off when you fasten your
seatbelt or about one minute has elapsed.
49
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing SeatbeltsE142590 E314814 E71880

REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m)
from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options. One-Stage Unlocking Press the button to unlock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 77).
Two-Stage Unlocking
(If Equipped) Press the button to unlock the
driver's door. Press the button
again within three seconds to
unlock all doors. See
Unlocking and
Locking the Doors Using the Remote
Control
(page 77).
Lock Press the button to lock all
doors. See
Unlocking and
Locking the Doors Using the
Remote Control
(page 77).
Panic Alarm Press the button to sound the
panic alarm. See Sounding the
Panic Alarm
(page 66).
Liftgate Press the button twice to open
the liftgate.
SOUNDING THE PANIC ALARM Press the button to sound the
panic alarm. Press the button
again or switch the vehicle on to
turn it off.
Note: The panic alarm only operates when
the vehicle is off.
66
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keys and Remote ControlsE138629 E138629 E138623 E138624 E267940 E138624

LOCATING YOUR VEHICLE
Press the lock button twice
within three seconds. The turn
signal lamps flash. We
recommend you use this method to locate
your vehicle.
CHANGING THE REMOTE
CONTROL BATTERY WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention. WARNING:
If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery, CR2450, or
equivalent. 1. Push the release button and pull the
key blade out.
67
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Keys and Remote ControlsE138623 E322866

WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your
phone in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY
LIMITATIONS
Limitations can vary based on the make
and model of your phone, phone location
and physical obstructions.
The following items could impact Phone
as a Key performance or prevent
functionality in some cases:
• The typical operating range for Phone
as a Key is 131 ft (40 m).
• Your
Bluetooth® connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal
objects or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle. PROGRAMMING YOUR PHONE
To program your smartphone as Phone as
a Key:
1. Visit your device's app store to
download the FordPass app.
2. Create or sign-in to the FordPass app and add the vehicle identification
number to your account.
3. Once you add the vehicle identification
number, follow the prompts in the
FordPass app to complete the Sync
Connect Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the FordPass app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start
Passcode with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press
Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
4. Press the app connect reset option.
5. Press
Reset All.
6. Confirm you would like to continue with
erasing all Phone as a Key, Backup
Start Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
FordPass Connect settings.
9. Press
Continue.
70
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

Note:
Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, FordPass Connect Settings and
de-authorizes previously authorized users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode.
Note: Once the system detects a valid
Phone as a Key, the temporary passcode
displays in both the touchscreen and mobile
app. If the system does not detect a valid
Phone as a Key, it prompts you to enter your
Backup Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode on the keyless entry keypad
to unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet
Mode on the touchscreen. Once the system
detects an authorized Phone as a Key, it
disables. If the system does not detect a
valid Phone as a Key, it prompts you to
enter your Backup Start Passcode. Once
validated, Valet Mode disables.
USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition button. If the system does not detect
a valid Phone as a Key, a message
appears and the system prompts you
for your Backup Start Passcode. Note:
Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup
Start Passcode, a message alerts you
to start your vehicle.
5. Press the brake pedal and the ignition button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of
trying to enter a Backup Start Passcode,
resetting a current passcode or entering
an incorrect Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system
allows codes to be entered again.
PHONE AS A KEY –
TROUBLESHOOTING
PHONE AS A KEY – FREQUENTLY
ASKED QUESTIONS
How can I tell if my vehicle has Phone
as a Key?
The touchscreen shows the Phone as
a Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the FordPass app,
a control button appears on the home
screen of the FordPass app.
71
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

What happens if I cannot unlock the
vehicle with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the FordPass
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the FordPass app. If the
phone is not connected or the remote
unlock button does not work in the
FordPass app, attempt to force close
and restart the app.
Why do I get a No Key Detected
message in the instrument cluster
display when I am using Phone as a Key
and my phone is in the car? Your phone ’s Bluetooth connection
has been disrupted or is not
connected. Try reconnecting your
phone's Bluetooth connection. Move
the phone closer to the center of the
vehicle near the cup holder or center
console. Verify your Phone as a Key is
still active, enabled and has not been
revoked.
What do I do if my phone is lost,
damaged, or the battery has depleted? Use the Backup Start Passcode that
you created to protect you in the event
that you lose your phone, damage it,
or the battery depletes. See Using
the Backup Start Passcode (page
71).
How many phones can I use for Phone
as a Key? You can program and activate up to
four phones with Phone as a Key to
your vehicle. How does a valet drive my car if I only
use my Phone as a Key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See
Using the Valet
Mode (page 71).
I uninstalled my FordPass app and
reinstalled it. Why am I not able to get
a new Phone as a Key? Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key. See
Programming Your
Phone (page 70).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the FordPass app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on
at least one phone. If Bluetooth has
connected but Phone as a Key setup
is not complete, complete the setup
of your Phone as a Key, as prompted
from the FordPass app. See
Programming Your Phone
(page
70).
72
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Phone as a Key

OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
One-Stage Unlocking Press the button to unlock all
doors.
Two-Stage Unlocking (If Equipped) Press the button to unlock the
driver's door. Press the button
again within three seconds to
unlock all doors.
Locking the Doors Press the button to lock all
doors. One short flash of the
turn signal lamps confirms your
vehicle is locked.
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 81).
OPENING AND CLOSING THE
DOORS
Note: For more information on operating
the doors from outside your vehicle
See
Keyless Entry (page 81). OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the driver
door.
Press the button to unlock all
doors.
Press the button to lock all
doors.
Note: The central locking only operates if
the front doors are fully closed.
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
77
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and LocksE267112 E138629 E138629 E267111 E267112 E267111 E196954

OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all
of the following occur:
•
The vehicle is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the vehicle off or
to the accessory position.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks
your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The vehicle is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h). MISLOCK
(IF EQUIPPED)
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate or hood is open.
1. If any door or the liftgate is open.
2. The hood is open.
SWITCHING MISLOCK ON AND
OFF
1. Access the vehicle drawer on the touchscreen.
2. Press
SETTINGS.
3. Press
Vehicle.
4. Press
Locks.
5. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
78
2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Doors and Locks