
Indicator Descrip-
tion
Mobile Charger
Fault Indicator Type
The amber fault
indicator illumin- ates to commu- nicate that the
charger is rebooting after an error.
AMBER
When plugged intothe wall outlet, the blue indicator illu-
minates to commu- nicate that the
charger is ready to use.
BLUE
The red indicator
illuminates when the charger has
RED Indicator Descrip-
tion
Mobile Charger
Fault Indicator Type
detected an error. Ifthe red indicator is illuminated, thecharger will not
deliver power to the vehicle. The error
must be corrected before a charging
cycle can begin or continue.
Note: When first plugged into a wall outlet
the amber, blue and red indicators will blink
once. Then the blue indicator turns on,
followed by a blink of the red indicator.
After, the blue indicator turns off then back
on. This cycle will happen twice if a different
connector is used from a previous charge. ACTION
MODE
RED
BLUE
AMBER
Make sure the
outlet is opera- tional, and the
circuit breaker is in the ON posi-
tion or try using
UNPOWERED;
The mobile
charger is not powered.
OFF
OFF
OFF
another outlet.Ensure the
connector is
fully inserted into mobile
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

ACTION
MODE
RED
BLUE
AMBER
charger. Ensurethe plug is not severely
degraded. If the error persists, contact us.
No actionrequired.
CHARGING;
The mobile
charger is char- ging.
OFF
PULSING
OFF
If you expect themobile chargerto be charging the vehicle,
make sure the
vehicle coupler
STANDBY;
The mobile charger is
powered and
ready to charge. At the current
time the mobile charger is notcharging the vehicle.
OFF
ON
OFF
is properly
inserted into the vehicle. Check
and adjust your charging time
preferences in the on screen
display. If your vehicle is stillnot charging, contact us.
Wait for the
mobile charger to return to
standby. If the
mobile charger
cycles for more
REBOOTING;
The mobile
charger is recov- ering after
encountering an error.
ON
ON
ON
than 2-3
minutes, unplug the vehicle
coupler. Unplug and replug in
the connector. If the issue
persists, contact us.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

ACTION
MODE
RED
BLUE
AMBER
Make sure the
connector and
the control box are properlyconnected.
Unplug and
CHARGING
REDUCED;
The mobile
charger is char- ging at a
reduced rate due to over- heating.
OFF
PULSING
ON
replug in the
connector. If the mobile chargeris warm or in a hot environ-
ment, try char-
ging in a cooler area. Try a
different outlet. Try a different
connector if you have one avail-
able. If the error
persists, contact us.
Make sure the
connector and
control box are properly
connected.
Unplug and
CHARGING
REDUCED, AC
PLUG OR WALL OUTLET;
The mobile
charger is char- ging at a
reduced rate due to over-
heating of the
connector or the wall outlet.
OFF
PULSING
1 FLASH
replug in the
connector. If the mobile chargeris warm or in a hot environ-
ment, try char-
ging in a cooler area. Try a
different outlet. Try a different
connector if you have one avail-
able. If the error
persists, contact us.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

ACTION
MODE
RED
BLUE
AMBER
Make sure the
connector and
control box are properly
connected.
Unplug and
USER
TROUBLESHOOTING; The mobile
charger has
encountered a fault thatrequires
troubleshooting.
OFF
OFF
ON
replug in the
connector. If the mobile chargeris warm or in a hot environ-
ment, try char-
ging in a cooler area. Try a
different outlet. Try a different
connector if you have one avail-
able. If the error
persists, contact us.
Try a different
connector if you have one avail- able. If error
persists, contact us.
NON - RECOV-
ERABLE FAULT; There is an
internal fault in the mobile
charger that cannot be
recovered.
ON
OFF
OFF
Try usinganother
connector if you have one avail- able. If not,contact us
NON - RECOV-
ERABLE FAULT; There is an
internal fault in the connector
that cannot be recovered.
1 FLASH
OFF
OFF
about obtaininga replacement.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

ACTION
MODE
RED
BLUE
AMBER
If your warranty
has expired, you can order a
replacement
from your ford dealer.
Potential shock
hazard - immedi- ately turn off
circuit breaker for the outletwithin home.
Discontinue use. Contact us
about obtaining a replacement.
GROUND
LEAKAGE FAULT;
Electrical current is
leaking through a potentiallyunsafe path.
PULSING
OFF
OFF
Note: When plugging into an unfamiliar
wall outlet, let the vehicle charge for several
minutes before leaving it unattended. The
red indicator will illuminate if not charging.
The unit will turn off if breaker or
infrastructure ground fault circuit interrupter
(GFCI) is tripped. You can view vehicle
charging status remotely via the Ford Pass
App.
Mobile Charger Auto-Restart
Auto-restart helps to make sure that your
vehicle will be charged and ready for use
when needed. A charge could be
interrupted if errors are detected. Charging
resumes once the error is no longer
detected. The red indicator illuminates
during an error condition.
The exception to the immediate
auto-restart is when the interruption is due
to a charger ground fault circuit interrupter
(GFCI) event. The charger attempts to
restart 15 minutes after a ground fault
circuit interrupter (GFCI) event. After the
fourth attempt to restart, the charger shuts
down and the red indicator stays on. If the fault persists, do not continue to try
to charge your vehicle. Contact your
authorized dealer.
MOVING AND STORAGE
INSTRUCTIONS
Make sure you wrap the mobile charger
after charging. Store the mobile charger
in the storage bag supplied with the mobile
charger.
When charging is complete, replace the
mobile charger in the rear luggage
compartment, under the load floor.
Note:
Do not hold the mobile charger by
the power cable. Hold the complete unit
and carefully place back in the storage bag.
Note: To remove the connector, firmly
grasp the connector by the cable or plug
and pull away from the control box.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your Vehicle

•
When zones A, B, and C illuminate, and
zone D is pulsing, the charge is between
60-80 percent.
• When zones A, B, C, and D illuminate,
and zone E is pulsing, the charge is
between 80-100 percent.
• When all zones illuminate, the charge
is 100 percent. Note:
When charging stops, the charge
status indicator shows all the completed
zones solidly illuminated up in a blue color
for 30 seconds before turning off. For
example, if charging stops at 70 percent,
then A, B, and C light up solidly to indicate
a battery charge level of at least 60 percent
but less than 80 percent. Charging stops
when complete or when paused due to
charge settings or charge station actions.
Note: If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can turn it Off. Locate the charge port
light under the vehicle settings on your
in-vehicle touchscreen.
There are three charge port indicator light
colors, which indicate a specific action:
White is used as a courtesy light to help
with plugging in and to acknowledge
actions such as plugging in and unplugging. Blue is used when the vehicle is plugged in
and either charging or waiting to charge.
Amber is used to indicate charge faults.
Note:
Charging faults are identified by the
color amber on the charge status indicator.
Faults can occur within the vehicle charging
system or outside the vehicle, such as with
the mobile charger, charge station or
electrical supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator illuminates solidly in an amber
color for 30 seconds and then turns off. If
this happens, unplug the charge coupler and
then plug it back into the charge port
receptacle. If the problem persists, have
your vehicle serviced as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or mobile charger, the entire charge status
indicator flashes amber continuously for 30
seconds and then turns off. If this happens
check the mobile charger, charge station or
electrical supply.
AC CHARGING
CONNECTING THE CHARGER Charging Using the Mobile Charger
CAUTION: TO REDUCE THE RISK OF
FIRE- The plug must be properly
grounded. Use a dedicated circuit. If you
do not use a dedicated circuit, the circuit
breaker could trip or open. If you do not
have a dedicated circuit, contact a licensed
professional electrician for proper
installation.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE
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2.
Press the center right hand edge of the
charge port door and then release to
open the door.
3. Select the appropriate charge station coupler.
4. Plug the charge coupler into the charge
port receptacle on your vehicle. Note:
Make sure the button clicks
confirming that you have completely
engaged the coupler. When you plug in your
vehicle, it starts charging to 100% by default
unless scheduled charging has been set up
for this location. See Setting the Charging
Schedule and Preferences (page 174).
Note: When the handle is properly engaged
the light ring illuminates. This indicates the
beginning of a normal charge cycle. Note:
There could be a delay in light ring
illumination due to vehicle internal
communications.
Information about public charge stations
is available through the in-vehicle screen
as well as the FordPass app with pricing,
power levels, and real time availability.
Rates for charging varies by power level,
provider, location, and time of day.
When charging your vehicle at a FordPass
Charging Network station, use the
FordPass App to activate and pay for
charging. You can also just plug in to
activate charging at Plug & Charge capable
stations. If the charging station is not in the
FordPass Charging Network, use the
directions on the charge station to activate
the charger.
For more information, visit
www . o wner .f or d . c om .
STOPPING CHARGING WARNING:
To safely discontinue
charging at any time, follow the
disconnect instructions in stopping
charging. Charging will automatically and
safely come to a stop. The BLUE
STATUS indicator remains ON solid
when the coupler is removed.
Using the mobile charger:
1. Push the latch and remove the charge coupler from the vehicle.
2. Remove the connector plug from the wall outlet.
Note: Do not pull the wall plug from the
wall or the connector from the mobile
charger control box, while your vehicle is
charging. Doing so could damage the outlet
and the cord.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Charging Your VehicleE335725 E329078

System cancellation can also occur if:
•
The lane becomes too narrow.
• The system cannot detect valid lane
markings.
• Lane markings are crossed.
• Your eyes are not on the road or your
hands are not the steering wheel.
If you have your hands on the steering
wheel and your eyes are on the road when
the feature is active and a cancellation
occurs, the system sounds a tone and
displays a cancelled graphic in the
instrument cluster.
If you are not paying attention to the road
or your hands are not on the steering wheel
and a cancellation occurs, the system will
display a message and a tone sounds until
you resume control. If you do not resume
control in time, active drive assist quickly
activates and releases the brakes, and
slows your vehicle down to low speeds
while maintaining steering control. If your
vehicle slows down and you resume
control, a message appears to prompt you
to press the accelerator pedal to allow the
system to resume.
Note: The system disables until the next
key cycle if repeated inactivity is detected.
ACTIVE DRIVE ASSIST
INDICATORS When on, the color of the
indicator changes to indicate the
status.
Gray indicates active drive assist is on but
inactive.
Green indicates active drive assist is active
and applying continuous steering support.
Blue indicates active drive assist is active
and hands-free driving mode is available. Hands-On Driving Support
Available
When this indicator is present, you must
keep your hands on the steering wheel.
Hands-Free Driving Support
Available
A graphic in the instrument cluster of a
steering wheel without hands indicates the
hands-free driving mode is available.
When this indicator is present, you can
remove your hands from the steering
wheel.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Active Drive Assist (If Equipped)E297977 E333236 E333232