
Gray: Indicates that the system is
temporarily unable to provide a warning
on the indicated side(s). This may be
because:
• Your vehicle is below the activation
speed.
• The direction indicator is active.
• Your vehicle is in a dynamic maneuver.
• The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental, traffic or vehicle
conditions. For example, significant sun
angles, shadows, snow, heavy rain or
fog, following a large vehicle that is
blocking or shadowing the lane or poor
headlamp illumination. See Troubleshooting for additional
information.
Green
: Indicates that the system is
available or ready to provide a warning on
the indicated side(s).
Red
: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
You can temporarily disable the system at
any time by doing the following:
• Quick braking.
• Fast acceleration.
• Using your direction indicator.
• Evasive steering maneuver.
• Driving too close to the lane markings.
Troubleshooting Why is the feature not available (line markings are gray) when I can see the lane markings
on the road?
Your vehicle speed is outside the operational range of the feature.
The sun is shining directly into the camera lens.
A quick intentional lane change has occurred.
Your vehicle stays too close to the lane markings.
Driving at high speeds in curves.
The last feature activation occurred a short time ago.
Ambiguous lane markings, for example in construction zones.
Rapid transition from light to dark, or from dark to light.
Sudden offset in lane markings.
ABS or AdvanceTrac ™ is active.
There is a camera blockage due to dirt, grime, fog, frost or water on the windshield.
You are driving too close to the vehicle in front of you.
Transitioning between no lane markings to lane markings or vice versa.
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Radar Troubleshooting
Action
Cause
Clean the grille surface in front of the radaror remove the object causing the obstruc- tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that there is no obstruction.
The surface of the radar in the grille is clean
but the message remains in the display screen.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Heavy rain, spray, snow or fog is interfering
with the radar signals.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Swirling water or snow or ice on the surface
of the road may interfere with the radar signals.
Contact an authorized dealer to have theradar checked for proper coverage and operation.
Radar is out of alignment due to a front end
impact.
Note: If something hits the front end of your
vehicle or damage occurs and your vehicle
has a radar sensor, the radar sensing zone
may change. This could cause missed or
false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation. PRE-COLLISION ASSIST -
VEHICLES WITH: HYDRAULIC
BRAKES WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in
the loss of control of your vehicle,
personal injury or death.
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Brake Support: The system is designed
to help reduce the impact speed by
preparing the brakes for rapid braking. The
system does not automatically apply the
brakes. If you press the brake pedal, the
system could apply additional braking up
to maximum braking force, even if you
lightly press the brake pedal.
Active Braking
: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Distance Indication and Alert
Distance Indication and Alert is a function
that provides the driver with a graphical
indication of the time gap to other
preceding vehicles traveling in the same
direction. The Distance Indication and Alert
screen in the display screen shows one of
the graphics that follow. If the time gap to a preceding vehicle is
small, a red visual indication displays.
Note:
Distance Indication and Alert
deactivates and the graphics do not display
when Adaptive Cruise Control is active.
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 70).
• You can change Alert and Distance
Alert sensitivity to one of three possible
settings.
• You can switch Distance Indication and
Alert on or off.
• If required, you can switch Active
Braking on or off.
• If required, you can switch the entire
Pre-Collision Assist feature on or off.
Note: Active braking automatically turns
on every time you switch the ignition on.
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Radar Troubleshooting
Action
Cause
Clean the grille surface in front of the radaror remove the object causing the obstruc- tion.
The surface of the radar in the grille is dirty
or obstructed in some way.
Wait a short time. It may take several
minutes for the radar to detect that there is no obstruction.
The surface of the radar in the grille is clean
but the message remains in the display screen.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Heavy rain, spray, snow or fog is interfering
with the radar signals.
The Pre-Collision Assist system is tempor-
arily disabled. Pre-Collision Assist automat-ically reactivates a short time after the weather conditions improve.
Swirling water or snow or ice on the surface
of the road may interfere with the radar signals.
Contact an authorized dealer to have theradar checked for proper coverage and operation.
Radar is out of alignment due to a front end
impact.
Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.
Note: If something hits the front end of your
vehicle or damage occurs and your vehicle
has a radar sensor, the radar sensing zone
may change. This could cause missed or
false vehicle detections. Contact an
authorized dealer to have the radar checked
for proper coverage and operation.
Note: If your vehicle detects excessive heat
at the camera or a potential misalignment
condition, a message may display in the
information display indicating temporary
sensor unavailability. When operational
conditions are correct, the message
deactivates. For example, when the ambient
temperature around the sensor decreases
or the sensor automatically recalibrates
successfully.
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GENERAL DRIVING POINTS
General Information
•
Accelerate smoothly and evenly. Rapid
acceleration increases fuel
consumption without increasing engine
performance.
• When approaching a hill, press the
accelerator smoothly to start the
incline at full power, and then shift
down as needed to maintain vehicle
speed.
• When going down a hill, or long steep
grades, prevent overspeeding of the
engine. Normally, choose the same
gear to descend the hill that you use to
ascend the hill. The engine governor
has no control over engine speed when
it is being pushed by a loaded vehicle.
• Do not operate in a gear that permits
an engine speed more than the
maximum governed speed or high-idle
RPM (no load).
• Always shift to a lower gear at high
altitudes to prevent engine smoking.
Backing Up WARNING: All vehicles have blind
spots. To reduce the risk of severe injury
or property damage, never move your
vehicle to the side or rear or change lanes
without being sure your way is clear on
both sides and to your rear. WARNING:
To reduce the risk of
the possibility of personal injury while
backing up the vehicle, always be sure
your vehicle ’s path is clear. Before backing up your vehicle, be sure you
can do so safely. If anything behind the cab
limits your view, do not rely on mirrors
alone to make sure that your intended path
is clear. If other people are in the vicinity,
have someone standing well behind your
vehicle and outside of your intended path
(visible through an exterior mirror) guide
you as you back up.
Although OSHA or some governmental
regulations may require the use of an
electrical or mechanical back up alarm to
warn bystanders, such an alarm does not
guarantee that the intended path is clear.
When in doubt, get out of your vehicle and
visually check the intended path is clear.
Back up slowly as to allow others time to
move, if necessary.
If you install an electrical back up alarm,
connect it to the backup lamp circuit.
Parking
WARNING:
When parking your
vehicle, do not leave the transmission in
gear; if the key is in the on position and
the vehicle rolls, the engine could start.
Failure to follow these instructions could
result in an unattended vehicle moving,
possibly causing personal injury or
property damage.
Always use the parking brake. When
parking on a grade, block the wheels and
turn the front wheels to one side so that if
your vehicle rolls, the front tires act against
the curb to stop your vehicle. The front
wheels are more effective at stopping a
rolling vehicle than the rear wheels.
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alcohol based additives to correct fuel
gelling. This may result in damage to the
fuel injectors and system. Use the proper
anti-gel and performance improvement
product. See Capacities and
Specifications (page 288).
Your vehicle is equipped with a fuel and
water separator that recirculates fuel from
the engine to help prevent fuel filter
clogging. To avoid engine fuel starvation
during cold weather operation of
32°F
(0°C) or below, we recommended that
the fuel level in your tank should not drop
below 1⁄4 full. This helps prevent air from
entering the fuel system and stalling the
engine.
Your vehicle is equipped with a selective
catalyst reduction system that uses Diesel
Exhaust Fluid (DEF) to operate properly.
You need to replenish your vehicle ’s DEF
at certain intervals. When filling your
vehicle ’s DEF tank in cold weather, you
must take special care to prevent damage
to the tank. See
Selective Catalytic
Reductant System (page 112).
In cold weather below
32°F (0°C), the
engine may slowly increase to a higher idle
speed if left idling in park (P) or neutral
(N).
If you operate your vehicle in a heavy
snowstorm or blowing snow conditions,
snow and ice can clog the engine air
induction. If this occurs, the engine may
experience a significant reduction in power
output. At the earliest opportunity, clear
all the snow or ice away from inside the air
filter assembly. Remove the air cleaner
cover and the pleated paper filter, leaving
the foam filter in and remove any snow or
ice. Make sure you install the foam filter
correctly in place. Remove any debris,
snow or ice on the foam filter by brushing
the surface with soft brush. Once you have
cleared all of the debris, reinstall the air
filter and assembly. Do not use water, solvents, or a hard brush
for cleaning the foam filter. WARNING:
To reduce the risk of
vehicle damage and/or personal burn
injuries do not start your engine with the
air filter removed and do not remove it
while the engine is running.
In order to operate the engine in
temperatures of 32°F (0°C) or lower, read
the following instructions:
• Make sure that the batteries are of
sufficient size and are fully charged.
Check other electrical components to
make sure they are in optimum
condition
• Use the proper coolant solution at the
concentration recommended
protecting the engine against damage
from freezing
• Try to keep the fuel tank full as much
as possible at the end of operation to
prevent condensation in the fuel
system
• Make sure you use proper cold weather
engine oil and that it is at its proper
level. Also, if necessary, make sure to
follow the engine oil and filter change
schedule found under the Special
operating conditions section listed in
the scheduled maintenance
information
• At temperatures of
-9°F (-23°C) or
below, it is recommended that you use
an engine block heater to improve cold
engine starting
• If operating in arctic temperatures of
-20°F (-29°C)
or lower, consult your
truck dealer for information about
special cold weather equipment and
precautions
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
For additional information refer to the
Better Business Bureau website.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
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