HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLE
INFORMATION – FREQUENTLY
ASKED QUESTIONS
How long is the high voltage battery
system designed to last?
The high voltage battery system is
designed to last the life of your vehicle.
Does the high voltage battery require
maintenance? The high voltage battery does not
require maintenance.
What should I do if the vehicle runs out
of fuel and the high voltage battery is
out of charge? Refuel and start your vehicle normally.
The engine will recharge the high
voltage battery.
Why does the engine sometimes start
at key-on? The vehicle's computer will determine
if an engine start is required at key-on.
It starts the engine when necessary for
cabin heating, windshield defrost, or if
the outside temperature is low.
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy? Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you
may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to
use E85 (85% ethanol). Why does it take a long time before the
engine shuts down?
There are several reasons the engine
stays on for an extended amount of
time when you first start it. One
common reason is to make sure that
the emissions components are warm
enough to minimize tailpipe emission.
As the climate gets cooler, the
engine-on time is extended.
Why does my engine stay on when it is
extremely cold outside? In order to make sure that the climate
control system can begin heating the
cabin or defrosting the windshield as
soon as a driver requests it, the engine
coolant temperature has to be kept
sufficiently hot. Keeping the engine on
is required to maintain the correct
coolant temperature.
ECO IDLE
WHAT IS ECO IDLE
Eco idle reduces fuel consumption when
your vehicle is in park (P) and idling for long
periods of time. Eco idle more efficiently
extends the use of features that are
powered by the high voltage battery when
your vehicle is stationary.
HOW DOES ECO IDLE WORK
Eco idle increases the engine idle speed
above normal for a short period of time to
efficiently charge the high voltage battery.
Note: Engine sound and vibration could be
more noticeable.
SWITCHING ECO IDLE ON AND OFF
To switch eco idle on and off use the
touchscreen:
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Note:
Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel significantly
increases your vehicle ’s exhaust emissions
and reduce engine life due to increased
internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance.
For additional information, visit
www .t op tier g a s. c om .
You should use ultra-low sulfur diesel fuel
designated as number 1-D or 2-D with a
maximum of 15-ppm sulfur in your diesel
vehicle. You can operate your vehicle on
diesel fuels containing up to 20%
biodiesel, also known as B20. These fuels
should meet the ASTM D975 diesel or the
ASTM D7467 B6-B20 biodiesel industry
specifications. Outside of North America,
use fuels meeting EN590 or equivalent
local market standard. Using low-sulfur diesel fuel
(16-500 ppm) or high-sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which could also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommend using a diesel fuel which has
been seasonally adjusted for the ambient
conditions. Choosing the Right Fuel: Vehicles
Operated Where Ultra Low Sulfur
Diesel Fuel Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory-built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra-low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
authorized dealer service parts. Failure to
use retrofit components other than those
available through your authorized dealer
results in coolant system damage, engine
overheating, selective catalyst reduction
system or diesel particulate filter damage
and possible base engine damage.
Use only a diesel engine configured for use
with high-sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low-sulfur diesel fuel
(16–500 ppm) or high-sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only ultra-low sulfur diesel
fuel could result in damage to engine
emission control devices and the after
treatment system, potentially rendering
the vehicle inoperable.
Vehicles with engines configured for use
with high-sulfur diesel fuel are only
available for sale in countries where
ultra-low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in an ultra-low
sulfur diesel fuel market that are
subsequently exported to non-ultra low
sulfur diesel fuel markets will need to be
retrofitted at the customer
’s expense using
Ford authorized dealer service parts in
order to be reliably operated on non-ultra
low sulfur diesel fuel.
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Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
•
Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage.
If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
Note: A coolant concentration of 40%
provides improved overheat protection.
Coolant concentrations below 40%
decrease the overheat and corrosion
protection characteristics of the coolant and
could cause engine damage.
Coolant Change WARNING: Do not dispose of
coolant in the household refuse or the
public sewage system. Use an authorized
waste disposal facility. Change the coolant at specific mileage
intervals. Refer to the scheduled
maintenance information. See
Normal
Scheduled Maintenance (page 667).
Note: Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
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F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Maintenance
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine could operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool. 4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management
(If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
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F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Maintenance
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Stop your vehicle as soon as it is safe
to do so. Fully apply the parking brake,
shift into park (P) or neutral (N).
2. Leave the engine running until the coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after
several minutes, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue. ENGINE AIR FILTER
CHECKING THE ENGINE AIR
FILTER RESTRICTION GAUGE -
DIESEL
The air filter restriction gauge is in the
upper housing of the air filter assembly.
Check the air filter restriction gauge
whenever you open the hood to carry out
general engine maintenance. Change the
air filter element when the restriction
gauge reads near the change filter line and
the gauge is yellow. Allowing the restriction
gauge to reach maximum affects engine
performance and fuel economy.
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COOLING SYSTEM CAPACITY
AND SPECIFICATION - 3.5L,
HYBRID ELECTRIC VEHICLE
(HEV)
Use coolant that meets the defined
specification.
If you do not use coolant that meets the
defined specification, it could result in:
•
Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Quantity
Variant
7.2 qt (6.8 L)
Low temperature cooling circuit.
15.3 qt (14.5 L)
High temperature cooling circuit.
Materials Specification
Name
WSS-M97B57-A2
Motorcraft® Yellow Prediluted Antifreeze/
Coolant(U.S.)
Motorcraft® Yellow Prediluted Antifreeze/Coolant
/ Antigel/liquide de refroidissement prédilué jaune
Motorcraft®(Canada)
VC-13DL-G(U.S.)
CVC-13DL-G(Canada)
COOLING SYSTEM CAPACITY
AND SPECIFICATION - 5.0L
Use coolant that meets the defined
specification. If you do not use coolant that meets the
defined specification, it could result in:
•
Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Quantity
Variant
13.2 qt (12.5 L)
All.
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F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Capacities and Specifications
Frequent Low-Speed Operation, Consistent Heavy Traffic Under 25 mph (40 km/h) or
Long Rush-Hour Traffic
Inspect the engine and cooling system coolant concentra-
tion and freeze-point protection.
Every 30,000 mi
(48,000 km) or 1200 engine
hours
Flush and refill the coolant.
At
60,000 mi (96,000 km)
or 2400 engine hours
Note: After the initial coolant flush and fill at
60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter. Sustained High-Speed Driving at Gross Vehicle Weight Rating - Maximum Loaded Weight
for Vehicle Operation
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
30,000 mi
(48,000 km), six months or
600 engine hours
Inspect the engine and cooling system coolant concentra-
tion and freeze-point protection.
Every
30,000 mi
(48,000 km) or 1200 engine
hours
Flush and refill the coolant.
At
60,000 mi (96,000 km)
or 2400 engine hours
Note: After the initial coolant flush and fill at
60,000 mi (96,000 km) or 2400 engine
hours, flush and fill every 45,000 mi (72,000 km) or 1800 engine hours thereafter. Operating in Sustained Ambient Temperatures Below -9°F (-23°C) or Above 100°F (38°C)
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
Replace the engine-mounted and frame-mounted fuel
filters.
Every
30,000 mi
(48,000 km), six months or
600 engine hours
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Eco Idle – Troubleshooting.......................251
Eco Idle – Frequently Asked
Questions.......................................................... 251
Electric Parking Brake Audible Warning.........................................................312
Electric Parking Brake..................................311
Electric Parking Brake –
Troubleshooting............................................. 312
Electric Parking Brake – Troubleshooting.........................................312
Electric Parking Brake – Information Messages.......................................................... 313
Electric Parking Brake – Warning Lamps................................................................. 312
Electric Power Steering.............................332 Electric Power Steering Adaptive
Steering............................................................. 332
Electric Power Steering Precautions..........332
Electromagnetic Compatibility
..............763
Electronic Locking Differential................301 Electronic Locking Differential –
Troubleshooting........................................... 306
Electronic Locking Differential Indicators....................................................306
Electronic Locking Differential Precautions..................................................301
Electronic Locking Differential – Troubleshooting.......................................306
Electronic Locking Differential – Information Messages................................ 306
Emergency Call Limitations.......................88
Emergency Call Requirements
..................87
Emergency Call System Data....................32
Emergency Towing
......................................492
Emission Law................................................760
Enabling Apps on an Android Device...........................................................649
Enabling Apps on an iOS Device...........649
Enabling or Disabling Personal Profiles...........................................................651
Enabling Remote Start...............................183
End User License Agreement..................735
Engine Air Filter..............................................515 Changing the Engine Air Filter....................... 516
Checking the Engine Air Filter Restriction Gauge................................................................. 515
Engine Air Filter - Information Messages.......................................................... 518Engine Block Heater...................................240
Engine Block Heater Precautions................240
How Does the Engine Block Heater
Work.................................................................... 241
Using the Engine Block Heater...................... 241
Engine Coolant Temperature Gauge..............................................................172
Engine Oil Capacity and Specification - 2.7L EcoBoost™
........................................587
Engine Oil Capacity and Specification - 3.0L Diesel
..................................................588
Engine Oil Capacity and Specification - 3.3L................................................................590
Engine Oil Capacity and Specification - 3.5L, Hybrid Electric Vehicle
(HEV)............................................................594
Engine Oil Capacity and Specification - 3.5L Ecoboost™........................................592
Engine Oil Capacity and Specification - 5.0L................................................................596
Engine Oil........................................................510 Adding Engine Oil............................................... 510
Checking the Engine Oil Level....................... 510
Engine Oil Capacity and Specification........511
Engine Oil Dipstick Overview......................... 510
Resetting the Engine Oil Change Reminder............................................................ 511
Engine Oil Pressure Gauge........................172
Engine Specifications - 2.7L EcoBoost™.................................................574
Engine Specifications - 3.0L Diesel.......575
Engine Specifications - 3.3L....................576
Engine Specifications - 3.5L, Hybrid Electric Vehicle (HEV)
.............................578
Engine Specifications - 3.5L Ecoboost™..................................................577
Engine Specifications - 5.0L....................579
Entering a Parallel Parking Space.........346
Entering a Perpendicular Parking Space.............................................................347
Evasive Steering Assist.............................402 Evasive Steering Assist Limitations............402
Switching Evasive Steering Assist On and
Off...................................................................... 402
What Is Evasive Steering Assist................... 402
Event Data
........................................................30
Exiting a Parking Space.............................347
Export Unique Options...............................761
774
F-150 (TFD) Canada/United States of America, enUSA, Edition date: 202104, Second-Printing Index