
Readiness for Inspection and Maintenance
(I/M) Testing................................................... 198
Changing a Bulb............................................341 LED Lamps........................................................... 342
License Plate Lamp.......................................... 342
Rear Direction Indicator and Reversing Lamp.................................................................. 341
Changing a Fuse..........................................320 Fuses...................................................................... 320
Changing a Road Wheel............................374
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 374
Tire Change Procedure.................................... 375
Changing the 12V Battery.........................336 Battery Management System....................... 337
Remove and Reinstall the Battery..............338
Changing the Engine Air Filter - 2.3L EcoBoost™.................................................328
Changing the Engine Air Filter - 3.0L................................................................329
Changing the Engine Air Filter - 3.3L
................................................................330
Changing the Front Wiper Blades.........340
Changing the Rear Wiper Blades
............341
Changing the Vehicle Wi-Fi Hotspot Name or Password
...................................425
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................340
Child Restraint and Seatbelt Maintenance.................................................43
Child Restraint Positioning.........................35
Child Safety......................................................23 General Information............................................ 23
Child Safety Locks.........................................36 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................347
Cleaning Products
.......................................343
Materials............................................................... 343
Cleaning the Engine....................................345
Cleaning the Exterior..................................344 Cleaning the Exterior Lamps......................... 344
Cleaning the Exterior Precautions...............344
Exterior Chrome Parts..................................... 344
Exterior Plastic Parts........................................ 344Stripes or Graphics...........................................
344
Underbody........................................................... 345
Under Hood......................................................... 345
Cleaning the Instrument Panel and Instrument Cluster Lens.........................347
Cleaning the Interior
...................................346
Mirrors.................................................................... 346
Cleaning the Wheels..................................348
Cleaning the Windows and Wiper Blades...........................................................346
Clearing All MyKeys.......................................66
Climate.............................................................451 Accessing Rear Climate Controls................453
Accessing the Climate Control Menu.........451
Directing the Airflow.......................................... 451
Rear Climate Control Lock Indicator..........453
Setting the Blower Motor Speed.................. 451
Setting the Temperature................................. 451
Switching Auto Mode On and Off................451
Switching Dual Zone Mode On and Off....................................................................... 452
Switching Maximum Air Conditioning On and Off.............................................................. 452
Switching Maximum Defrost On and Off....................................................................... 452
Switching Rear Auto Mode On and Off...................................................................... 453
Switching Recirculated Air On and Off...................................................................... 453
Switching the Air Conditioning On and Off....................................................................... 451
Switching the Climate Controlled Seats On and Off.............................................................. 452
Switching the Climate Control On and Off....................................................................... 452
Switching the Heated Exterior Mirrors On and Off.............................................................. 452
Switching the Heated Rear Window On and Off....................................................................... 452
Switching the Heated Seats On and Off....................................................................... 452
Switching the Heated Steering Wheel On and Off.............................................................. 452
Switching the Heated Windshield On and Off....................................................................... 452
Switching the Rear Climate Controlled Seats On and Off.......................................... 453
562
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Gauges - Vehicles With: 6.5 Inch
Instrument Cluster Display
Screen............................................................103
Distance to Empty............................................. 104
Engine Coolant Temperature Gauge..........104
Fuel Gauge............................................................ 103
Information Bar................................................... 103
Information Display........................................... 103
Low Fuel Reminder............................................ 104
Gearbox See: Transmission.............................................. 201
General Information on Radio Frequencies...................................................57
Intelligent Access.................................................. 57
General Maintenance Information.......482 Multi-Point Inspection.................................... 484
Owner Checks and Services......................... 483
Protecting Your Investment........................... 482
Why Maintain Your Vehicle?......................... 482
Why Maintain Your Vehicle at Your Dealership?..................................................... 482
Getting Assistance Outside the U.S. and Canada.........................................................308
Getting the Services You Need..............305 Away From Home............................................. 305
Global Opening
...............................................97
Remote Control Front Windows..................... 97
H
Hazard Flashers
...........................................299
Headlamp Adjusting See: Adjusting the Headlamps..................... 338
Headlamp Exit Delay....................................88
Headrest See: Head Restraints........................................ 146
Head Restraints
............................................146
Adjusting the Head Restraints....................... 147
Heated Exterior Mirrors..............................144
Heated Rear Window..................................144
Heated Seats.................................................158 Automatic Climate Controlled Seats..........159
Front Seats........................................................... 158
Second Row Heated Seats............................. 159
Heated Steering Wheel...............................83
Heated Windshield
......................................143
Windshield Wiper De-Icer............................... 143Heating
See: Climate Control......................................... 139
High Voltage Battery..................................200 General Information - Hybrid Electric
Vehicle (HEV)................................................ 200
Hill Descent Control....................................228
Hill Descent Control Indicator
.................229
Hill Start Assist...............................................217 Switching the System On and Off................217
Using Hill Start Assist........................................ 217
Hints on Controlling the Interior Climate...........................................................141
Defogging the Side Windows in Cold Weather............................................................. 142
General Hints......................................................... 141
Quickly Cooling the Interior............................. 142
Quickly Heating the Interior............................ 142
Recommended Settings for Cooling...........142
Recommended Settings for Heating..........142
Hints on Driving With Anti-Lock Brakes.............................................................215
Hood Lock See: Opening and Closing the Hood...........322
Horn.....................................................................83
How Does Adaptive Cruise Control With Stop and Go Work....................................246
How Does the Rear Occupant Alert System Work
...............................................160
Hybrid Vehicle Frequently Asked Questions.....................................................184
Hybrid Vehicle Operation..........................182 Battery.................................................................... 182
Braking.................................................................... 183
Driving..................................................................... 182
Driving to Optimize Fuel Economy..............183
Starting................................................................... 182
Stopping................................................................. 182
Transmission Operation................................... 182
I
Ignition Switch................................................172
In California (U.S. Only)............................306
Information Display Control
.......................83
Information Displays.....................................112
General Information - Vehicles With: 12.3
Inch Instrument Cluster Display
Screen................................................................. 114
566
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Hybrid Information..............................................
121
Trip 1 and 2............................................................ 120
Personal Safety System ™..........................45
How Does the Personal Safety System
Work?.................................................................. 45
Phone...............................................................453 Android Auto....................................................... 455
Apple CarPlay..................................................... 455
Pairing Your Cell Phone for the First Time................................................................... 454
Text Messaging................................................... 454
Using Your Cell Phone..................................... 454
Post-Crash Alert System
..........................303
Power Door Locks See: Locking and Unlocking............................. 69
Power Liftgate
..................................................74
Hands-Free Feature............................................ 76
Obstacle Detection.............................................. 76
Opening and Closing the Liftgate................... 74
Setting the Liftgate Open Height................... 76
Stopping the Liftgate Movement................... 75
Switching the Power Liftgate On or Off........................................................................\
. 76
Power Seats...................................................149 Adjusting the Lumbar Support..................... 150
Adjusting the Multi-Contour Front Seats With Active Motion ........................................ 151
Power Steering Fluid Check.....................336
Power Windows
.............................................96
Accessory Delay.................................................... 97
Bounce-Back......................................................... 96
One-Touch Down................................................ 96
One-Touch Up...................................................... 96
Window Lock......................................................... 96
Pre-Collision Assist
.....................................273
Adjusting the Pre-Collision Assist
Settings............................................................. 276
Blocked Sensors................................................. 276
Distance Indication and Alert........................ 275
Evasive Steering Assist.................................... 276
Using the Pre-Collision Assist System............................................................... 274
Protecting the Environment
........................19
Puncture See: Changing a Road Wheel........................ 374R
Radio Frequency Certification
Labels............................................................491
Blind Spot Information System Sensors.............................................................. 491
Body Control Module....................................... 494
Cruise Control Module..................................... 497
Garage Door Opener......................................... 501
Keys and Remote Controls............................. 501
Passive Anti-Theft System............................ 507
Radio Transceiver Module................................ 511
SYNC....................................................................... 515
Telematics Control Unit................................... 519
Tire Pressure Monitoring System Sensors............................................................. 520
Wireless Accessory Charging Module.............................................................. 526
Rear Axle
..........................................................213
Rear Occupant Alert System Audible Warnings........................................................161
Rear Occupant Alert System Indicators.......................................................161
Rear Occupant Alert System Limitations...................................................160
Rear Occupant Alert System Precautions.................................................160
Rear Occupant Alert System...................160
Rear Parking Aid...........................................230 Object Distance Indicator............................... 232
Rear Passenger Climate Controls
...........142
Directing Air to the Overhead Air
Vents................................................................... 143
Directing Air to the Rear Footwell Air Vents................................................................... 143
Rear Climate Control Lock Indicator...........143
Setting the Rear Blower Motor Speed................................................................. 143
Setting the Rear Temperature....................... 143
Switching the Rear Climate Control On and Off........................................................................\
143
Switching the Rear Heated Seats On and Off........................................................................\
143
Rear Seats
.......................................................153
Adjusting the Second Row Rear
Seats................................................................... 153
Adjusting the Third Row Power Seats.........157
569
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index

Starting a Hybrid Electric Vehicle
System...........................................................176
Automatic Engine Shutdown.......................... 177
Fast Restart........................................................... 176
Guarding Against Exhaust Fumes................178
Important Ventilating Information...............178
Switching Off Your Vehicle When It Is Moving................................................................ 177
Switching Off Your Vehicle When It Is Stationary.......................................................... 177
Starting and Stopping the Engine..........172 General Information........................................... 172
Steering............................................................273 Adaptive Learning.............................................. 273
Electric Power Steering.................................... 273
Steering Wheel...............................................80
Storage Compartments..............................171
Sunroof See: Moonroof...................................................... 101
Sun Visors
.......................................................100
Illuminated Vanity Mirror.................................. 101
Supplementary Restraints System.........46 Principle of Operation........................................ 46
Switching Adaptive Cruise Control On and Off.........................................................250
Automatic Cancellation or Deactivation................................................... 250
Switching Adaptive Cruise Control Off...................................................................... 250
Switching Adaptive Cruise Control On....................................................................... 250
Switching Automatic High Beam Control On and Off.....................................................94
Activating the Automatic High Beam Control................................................................ 94
Switching Cruise Control On and Off..................................................................244
Switching Cruise Control Off......................... 244
Switching Cruise Control On......................... 244
Switching From Adaptive Cruise Control to Cruise Control.......................................253
Switching Hill Descent Control On and Off
...................................................................228
Switching Intelligent Mode On and Off...................................................................255
Changing the Set Speed with Intelligent Adaptive Cruise Control............................. 255Switching Lane Centering On and
Off
..................................................................254
Activating Lane Centering.............................. 254
System Alerts and Automatic Cancellation.................................................... 254
Switching Rear Occupant Alert System On and Off
...................................................160
Semiannual Reminder..................................... 160
Switching Reverse Braking Assist On and Off
....................................................................221
Symbols Glossary.............................................9
SYNC™ 3........................................................433
General Information......................................... 433
SYNC™ 3 Troubleshooting.....................466 Additional Information and
Assistance....................................................... 478
Apps........................................................................\
473
Navigation............................................................. 472
Personal Profiles................................................ 476
Phone..................................................................... 470
Resetting the System....................................... 478
USB and Bluetooth Audio.............................. 467
Voice Recognition............................................. 466
Wi-Fi Connectivity............................................. 475
T
Technical Specifications See: Capacities and Specifications............382
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................307
Tire Care
..........................................................353
Glossary of Tire Terminology........................ 354
Information About Uniform Tire Quality Grading............................................................. 353
Information Contained on the Tire Sidewall ............................................................ 355
Temperature A B C............................................ 354
Traction AA A B C............................................... 353
Treadwear............................................................. 353
Tire Pressure Monitoring System..........368 Changing Tires With a Tire Pressure
Monitoring System....................................... 369
Understanding Your Tire Pressure Monitoring System ...................................... 370
Tires See: Wheels and Tires...................................... 351
572
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index