
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 5% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
481
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Ford Protect 

When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change.  See 
Oil
Change Indicator Reset (page 327).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or 
10,000 mi (16,000 km) between oil
change intervals,
Your vehicle is very sophisticated and built
with multiple, complex performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
our genuine manufactured or our
authorized re-manufactured replacement
parts engineered for your vehicle. Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives
and chemicals for your vehicle. We do not
recommend using chemicals or additives
not approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
483
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance 

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
484
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance 

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1  Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
485
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance 

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the steering linkage, ball joints, suspension and the tire-rod ends.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1  Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
2  Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.  See Engine Oil
Check
 (page 326). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every Three Years
1   Perform this maintenance item every three years. Do not exceed the designated time
for the interval.
2  Brake fluid servicing requires special equipment available at your authorized dealer. Other Maintenance Items
1
Replace the cabin air filter.
Every 
20,000 mi
(32,000 km)
Replace the engine air filter.
Every 
30,000 mi
(48,000 km)
Change the engine coolant and motor electronics coolant. 2
At 
200,000 mi
(322,000 km)
Replace the spark plugs.
Every 
100,000 mi
(160,000 km)
Inspect the accessory drive belt or belts. 3
Every 
100,000 mi
(160,000 km)
487
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance 

to require a fluid change if the vehicle has
experienced extended periods of extreme
or severe duty cycle driving. Changing or
checking the transfer case, front and/or
rear axle lubricant is not necessary unless
the unit has been submerged in water,
shows signs of leakage, a message
indicating required service displays.
Contact your authorized dealer for service.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5,000 mi (8,000 km).
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
490
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Scheduled Maintenance 

3
360 Degree Camera....................................241
Front Camera...................................................... 242
Side Camera........................................................ 243
Using the System............................................... 242
4
4WD See: Four-Wheel Drive..................................... 207
9
911 Assist...........................................................55
A
A/C See: Climate Control......................................... 139
About This Manual...........................................9
ABS See: Brakes............................................................ 214
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 215
Accessories....................................................479
Accessories See: Replacement Parts
Recommendation............................................ 12
Active Park Assist........................................235 Using Active Park Assist.................................. 236
Adaptive Cruise Control
............................246
Adaptive Cruise Control –
Troubleshooting............................................ 256
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Lane Centering
................................253
Adaptive Cruise Control Indicators - Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................253
Adaptive Cruise Control Indicators - Vehicles With: Intelligent Adaptive
Cruise Control
.............................................253
System Warnings............................................... 253
Adaptive Cruise Control Limitations - Vehicles With: Adaptive Cruise Control
With Lane Centering................................247 Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go
.....................................248
Sensor Limitations............................................ 248
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Lane Centering
...............................246
Adaptive Cruise Control Precautions - Vehicles With: Adaptive Cruise Control
With Stop and Go.....................................246
Hilly Condition Usage....................................... 247
When Following a Vehicle............................... 247
Adaptive Cruise Control – Troubleshooting........................................256
Adaptive Cruise Control – Information Messages......................................................... 256
Adaptive Headlamps
...................................90
System Check....................................................... 90
Adjusting the Headlamps
........................338
Vertical Aim Adjustment................................ 338
Adjusting the Set Speed Tolerance.....................................................255
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position.......................................... 81
Memory Feature.................................................... 81
AFS See: Adaptive Headlamps............................... 90
Airbag Disposal
...............................................53
Air Conditioning See: Climate Control......................................... 139
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™..................................................... 328
See: Changing the Engine Air Filter - 3.0L.................................................................... 329
See: Changing the Engine Air Filter - 3.3L.................................................................... 330
Alarm See: Anti-Theft Alarm........................................ 78
Ambient Lighting - Vehicles With: 10.1 Inch Information and Entertainment
Display Screen
..............................................92
Adjusting the Brightness................................... 93
559
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index 

Blind Spot Information System.............264
Blind Spot Information System with Trailer
Tow.................................................................... 266
Switching the System On and Off..............268
System Errors...................................................... 268
Using the Blind Spot Information System.............................................................. 265
BLIS See: Blind Spot Information System.........264
Body Styling Kits.........................................350
Bonnet Lock See: Opening and Closing the Hood...........322
Booster Seats..................................................33 Types of Booster Seats...................................... 33
Brake Fluid Check........................................335 Brake Fluid Service Interval........................... 336
Brakes...............................................................214 General Information.......................................... 214
Breaking-In....................................................296 Brakes and Clutch............................................. 296
Tires........................................................................\
 296
Bulb Specification Chart...........................419
C
Canceling the Set Speed..........................245
Capacities and Specifications - 2.3L EcoBoost™..................................................391
Air Conditioning System.................................. 391
Alternative Engine Oil for Extremely Cold Climates........................................................... 394
Automatic Transmission................................. 392
Engine Coolant................................................... 393
Engine Oil.............................................................. 393
Front Axle............................................................. 396
Fuel Tank.............................................................. 395
Grease.................................................................... 395
Hydraulic Brake System.................................. 395
Locks...................................................................... 395
Rear Axle............................................................... 397
Transfer Case...................................................... 396
Washer Reservoir............................................... 397
Capacities and Specifications - 3.0L................................................................398
Air Conditioning System................................. 398
Alternative Engine Oil for Extremely Cold Climates............................................................ 401
Automatic Transmission................................ 399Engine Coolant..................................................
400
Engine Oil............................................................. 400
Front Axle............................................................. 403
Fuel Tank.............................................................. 402
Grease.................................................................... 402
Hydraulic Brake System.................................. 402
Locks...................................................................... 402
Rear Axle.............................................................. 404
Transfer Case...................................................... 403
Washer Reservoir.............................................. 404
Capacities and Specifications - 3.3L, Gasoline.......................................................405
Air Conditioning System................................. 405
Alternative Engine Oil for Extremely Cold Climates.......................................................... 408
Automatic Transmission................................ 406
Engine Coolant................................................... 407
Engine Oil.............................................................. 407
Front Axle.............................................................. 410
Fuel Tank.............................................................. 409
Grease................................................................... 409
Hydraulic Brake System................................. 409
Locks...................................................................... 409
Rear Axle................................................................. 411
Transfer Case....................................................... 410
Washer Reservoir................................................. 411
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)...............412
Air Conditioning System................................... 412
Alternative Engine Oil for Extremely Cold Climates............................................................ 415
Automatic Transmission.................................. 413
Engine Coolant.................................................... 414
Engine Oil.............................................................. 414
Front Axle............................................................... 417
Fuel Tank............................................................... 416
Grease..................................................................... 416
Hydraulic Brake System................................... 416
Locks....................................................................... 416
Rear Axle................................................................ 418
Transfer Case........................................................ 417
Washer Reservoir................................................ 418
Capacities and Specifications................382
Cargo Nets
.....................................................280
Car Wash See: Cleaning the Exterior.............................. 344
Catalytic Converter......................................197 On-Board Diagnostics (OBD-II)................... 198
561
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Index