Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication .................................
17
Using This Publication .................................
18
Symbols Glossary
Symbols Used on Your Vehicle .................
19
Data Privacy
Data Privacy .....................................................
22
Service Data ....................................................
23
Event Data ........................................................
23
Settings Data ..................................................
24
Connected Vehicle Data .............................
24
Mobile Device Data .......................................
25
Emergency Call System Data ...................
25
At a Glance
Instrument Panel ..........................................
26
Child Safety
Child Safety Precautions ............................
28
Child Restraint Anchor Points ..................
29
Child Restraints .............................................
30
Installing Child Restraints ...........................
31
Booster Seats .................................................
36
Child Safety Locks ........................................
38
Seatbelts
Seatbelt Precautions ...................................
39
Fastening the Seatbelts .............................
40
Sensitive Locking Mode .............................
40
Automatic Locking Mode ............................
41
Adjusting the Seatbelts During Pregnancy ....................................................
42
Adjusting the Seatbelt Height ..................
42
Seatbelt Reminder ........................................
42Checking the Seatbelts
..............................
44
Seatbelt Extensions .....................................
45
Personal Safety System ™
What Is the Personal Safety System ........................................................................\
..
46
How Does the Personal Safety System Work ..............................................................
46
Personal Safety System Components ........................................................................\
..
46
Airbags
How Do the Front Airbags Work ..............
47
How Do the Side Airbags Work ................
47
How Do the Knee Airbags Work ..............
48
How Does the Safety Canopy ™ Work
........................................................................\
..
48
Airbag Precautions .......................................
49
Properly Adjusting the Driver and Front Passenger Seats .......................................
50
Children and Airbags ...................................
50
Front Passenger Sensing System ............
51
Crash Sensors and Airbag Indicator .......
54
Disposing of Airbags ....................................
55
Pedestrian Alert System
What Is the Pedestrian Alert System ........................................................................\
..
56
911 Assist
What Is 911 Assist ..........................................
57
Emergency Call Requirements .................
57
Emergency Call Limitations .......................
57
Keys and Remote Controls
Remote Control Limitations .....................
58
Using the Remote Control .........................
58
Opening and Closing the Flip Key ...........
58
Removing the Key Blade ............................
59
Sounding the Panic Alarm .........................
59
Locating Your Vehicle ..................................
59
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
Changing the Remote Control Battery -
Vehicles With: Push Button Start .......60
Changing the Remote Control Battery - Vehicles With: Flip Key .............................
61
Replacing a Lost Key or Remote Control ........................................................................\
..
62
Programming the Remote Control .........
62
Keys and Remote Controls – Troubleshooting ........................................
63
MyKey ™
What Is MyKey ...............................................
64
MyKey Settings ..............................................
64
Creating a MyKey - Vehicles With: Push Button Start ................................................
65
Creating a MyKey - Vehicles With: Flip Key ..................................................................
65
Programming a MyKey ................................
65
Clearing All MyKeys ......................................
66
Checking MyKey System Status .............
66
Using MyKey With Remote Start Systems ........................................................
66
MyKey – Troubleshooting ..........................
66
Doors and Locks
Operating the Doors From Outside Your Vehicle ..........................................................
69
Operating the Doors From Inside Your Vehicle ..........................................................
69
Autounlock ......................................................
70
Autolock ............................................................
70
Mislock ..............................................................
70
Doors and Locks Audible Warnings .........
71
Doors and Locks – Troubleshooting ........................................................................\
....
71
Keyless Entry
Locating the Keyless Entry Keypad .........
73
Keyless Entry Limitations ...........................
73
Master Access Code .....................................
73
Keyless Entry Settings .................................
74Locking and Unlocking the Doors Using
Keyless Entry ...............................................
75
Keyless Entry – Troubleshooting .............
75
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
77
Switching Easy Entry and Exit On and Off ....................................................................
77
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ....................................
78
Closing the Liftgate ......................................
78
Liftgate - Vehicles With: Power Liftgate
Liftgate Precautions ....................................
80
Opening the Liftgate ...................................
80
Setting the Liftgate Opening Height ........................................................................\
..
82
Closing the Liftgate ......................................
82
Stopping the Liftgate Movement ...........
84
Liftgate Obstacle Detection .....................
84
Liftgate – Troubleshooting ........................
85
Security
Passive Anti-Theft System ........................
87
Anti-Theft Alarm System ...........................
87
Anti-Theft Alarm System Settings ........
88
Security – Troubleshooting .......................
89
Steering Wheel
Adjusting the Steering Wheel ...................
91
Horn .....................................................................
91
Switching the Heated Steering Wheel On and Off ....................................................
91
Wipers and Washers
Wipers ...............................................................
92
Autowipers ......................................................
92
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
Switching the Rear Window Wiper On
and Off ..........................................................93
Reverse Wipe ..................................................
93
Checking the Wiper Blades .......................
94
Replacing the Front Wiper Blades .........
94
Replacing the Rear Wiper Blades ...........
94
Washers ............................................................
95
Wipers and Washers – Troubleshooting ........................................................................\
..
96
Exterior Lighting
Exterior Lighting Control .............................
97
Headlamps ......................................................
97
Headlamps – Troubleshooting ...............
98
Autolamps .......................................................
98
Exterior Lamps ...............................................
99
Automatic High Beam Control ..............
100
Automatic High Beam Control – Troubleshooting .......................................
102
Interior Lighting
Switching All of the Interior Lamps On and Off ........................................................
103
Switching the Front Interior Lamps On and Off ........................................................
103
Switching the Rear Interior Lamps On and Off ........................................................
103
Interior Lamp Function ..............................
103
Adjusting the Instrument Panel Lighting Brightness ..................................................
103
Ambient Lighting .........................................
103
Interior Lighting – Troubleshooting ......
104
Windows
Opening and Closing the Windows ......
105
Window Bounce-Back ..............................
105
Locking the Rear Window Controls ......
106
Interior Mirror
Interior Mirror Precautions ........................
107Manually Dimming the Interior Mirror
........................................................................\
.
107
Auto-Dimming Interior Mirror ..................
107
Exterior Mirrors
Adjusting the Exterior Mirrors .................
108
Folding the Exterior Mirrors .....................
108
Moonroof
Opening and Closing the Sun Shade ........................................................................\
109
Opening and Closing the Moonroof ......
109
Venting the Moonroof ...............................
109
Moonroof Bounce-Back ............................
110
Instrument Cluster
Instrument Cluster Overview - Gasoline, Vehicles With: 4.2 Inch Instrument
Cluster Display Screen .............................
111
Instrument Cluster Overview - Gasoline, Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ............................
112
Instrument Cluster Overview - Gasoline, Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ............................
113
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen ...........................................................
114
Instrument Cluster Overview - Hybrid Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen ...........................................................
115
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ...........................
116
Instrument Cluster Overview - Plug-In Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ............................
117
What Is the Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ...........
117
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
Programming the Garage Door Opener
to Your Hand-Held Transmitter .........163
Programming the Garage Door Opener to Your Garage Door Opener Motor
........................................................................\
.
163
Programming the Garage Door Opener to Your Gate Opener Motor .................
164
Clearing the Garage Door Opener .........
164
Reprogramming the Garage Door Opener ........................................................................\
.
165
Garage Door Opener Radio Frequencies ........................................................................\
.
165
USB Ports
Locating the USB Ports .............................
166
Playing Media Using the USB Port .......
166
Charging a Device ........................................
167
Power Outlet - Vehicles With: 12V Power Outlet
What Is the Power Outlet ........................
168
Power Outlet Precautions .......................
168
Locating the Power Outlet ......................
168
Wireless Accessory Charger
What Is the Wireless Accessory Charger ........................................................................\
169
Wireless Accessory Charger Precautions ........................................................................\
169
Locating the Wireless Accessory Charger ........................................................................\
169
Charging a Wireless Device .....................
169
Wireless Accessory Charger – Troubleshooting .......................................
170
Storage
Cup Holders .....................................................
171
Glasses Holder ...............................................
171Starting and Stopping the
Engine
Starting and Stopping the Engine – Precautions ................................................
172
Ignition Switch ...............................................
172
Push Button Ignition Switch ....................
173
Starting the Engine ......................................
173
Engine Block Heater ....................................
175
Stopping the Engine ...................................
176
Automatic Engine Stop ..............................
177
Starting and Stopping the Engine – Troubleshooting ........................................
177
Hybrid Electric Vehicle Information
What is a Hybrid Electric Vehicle ..........
180
How Does a Hybrid Electric Vehicle Work ........................................................................\
180
Hybrid Electric Vehicle Driving Characteristics .........................................
180
Hybrid Electric Vehicle Indicators .........
180
Hybrid Electric Vehicle Information – Troubleshooting ........................................
181
Plug-In Hybrid Electric Vehicle Information ................................................
182
Plug-In Hybrid Electric Vehicle Information – Troubleshooting ..........
183
Auto-Start-Stop
What Is Auto-Start-Stop ..........................
185
Auto-Start-Stop Precautions .................
185
Switching Auto-Start-Stop On and Off ........................................................................\
.
185
Stopping the Engine ...................................
185
Restarting the Engine ................................
185
Auto-Start-Stop Indicators .....................
185
Auto-Start-Stop – Troubleshooting ........................................................................\
186
Fuel and Refueling
Fuel and Refueling Precautions ............
188
Fuel Quality ...................................................
189
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
Locating the Fuel Filler Funnel
...............190
Running Out of Fuel ...................................
190
Refueling .........................................................
192
Fuel Tank Capacity .....................................
196
Fuel and Refueling – Troubleshooting ........................................................................\
.
197
Catalytic Converter
What Is the Catalytic Converter ............
199
Catalytic Converter Precautions ...........
199
Catalytic Converter – Troubleshooting ........................................................................\
199
High Voltage Battery
What Is the High Voltage Battery ........
200
High Voltage Battery Precautions .......
200
Charging Your Vehicle - Plug- In Hybrid Electric Vehicle
(PHEV)
What is AC Charging ..................................
201
Charging Your Vehicle Precautions .......
201
Charging Equipment ..................................
201
Locating the Charge Port ........................
204
Charge Port Indicators .............................
204
AC Charging ..................................................
205
Setting the Charging Schedule and Preferences ...............................................
207
Charging Your Vehicle – Troubleshooting .......................................................................
208
Automatic Transmission
Automatic Transmission Precautions ........................................................................\
.
210
Automatic Transmission Positions .......
210
Shifting Your Vehicle Into Gear ................
211
Automatic Transmission Position Indicators .....................................................
211
Temporary Neutral Mode ...........................
211
Automatic Return to Park (P) .................
212Grade Assist - Hybrid Electric Vehicle
(HEV) ...........................................................
212
Manual Park Release - Gasoline ............
213
Automatic Transmission Audible Warnings .....................................................
214
Automatic Transmission – Troubleshooting .......................................
215
All-Wheel Drive
How Does All-Wheel Drive Work ...........
217
All-Wheel Drive Precautions ....................
217
All-Wheel Drive Limitations .....................
217
All-Wheel Drive Driving Hints ..................
217
All-Wheel Drive – Troubleshooting ......
220
Brakes
Brake Precautions ........................................
221
Anti-Lock Braking System ........................
221
Brake Over Accelerator ..............................
221
Locating the Brake Fluid Reservoir .......
222
Checking the Brake Fluid ..........................
222
Brake Fluid Specification .........................
222
Brakes – Troubleshooting ........................
223
Electric Parking Brake
What Is the Electric Parking Brake .......
224
Applying the Electric Parking Brake ......
224
Applying the Electric Parking Brake in an Emergency ................................................
224
Manually Releasing the Electric Parking Brake ............................................................
224
Automatically Releasing the Electric Parking Brake ...........................................
225
Electric Parking Brake Audible Warning ........................................................................\
225
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge .........................................................
225
Electric Parking Brake – Troubleshooting ........................................................................\
225
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
19
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Symbols GlossaryE162384 E231157 E270480 E332905 E71880 E231160 E67017
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Passenger airbag activated Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Malfunction Indicator Lamp
(MIL)
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
20
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Symbols Glossary E161353 E270945 E139213 E270849 E270850 E231159 E231158 E167012 E138639 E163171 E332910 E270969