2021 FORD ESCAPE ECU

Possible Cause and Resolution
Symptom
–Incorrect device settings.
•Make sure that your device does not have an auto-
install program or active security settings.
• Check that your device is not set only to charge.
– Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-
nize my device. –
Device limitation.
•Do not leave your device in your vehicle during very
hot or very cold weather conditions.
– Cable connection issue.
•Correctly connect the cable to your device and the
vehicle USB port.
– Incompatible cable.
•Use the cable recommended by the manufacturer
of your device.
The system does not under-
stand the name of a track or
artist. –
Device limitation. Bluetooth does not support voice
commands.
•Connect your device to a USB port.
• If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.
I cannot stream audio from
my Bluetooth device. –
Incompatible device.
•Check the compatibility of your device on our
website.
– Device not connected.
•Pair your device. See Phone (page 455).
– Media player not running.
•Start the media player on your device.
The system does not recog-
nize the music on my device. –
Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•Repair the files on your device.
– Corrupt files.
•Repair the files on your device.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped)

Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Ford Protect

REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual.
Genuine Ford and Motorcraft parts meet
or exceed these specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents happen sometimes.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford Warranty may not cover damage
caused to your vehicle as a result of failed
non-Ford parts.
For additional information, refer to the
terms and conditions of the Ford Warranty.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Using mobile communications equipment
is becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in
emergency situations. Safety must be
paramount when using mobile
communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

filing, AAA, and arbitrator
’s fees and
expenses. It will not seek its attorney ’s
fees or expenses from you in any
arbitration. Fees and expenses are not
counted in determining how much a
dispute involves.
(h) Claims or disputes must be filed
within one year. To the extent permitted
by law, any claim or dispute under this
EULA to which this Section applies must
be filed within one year in small claims
court (Section c) or in arbitration (Section
d). The one-year period begins when the
claim or dispute first could be filed. If such
a claim or dispute is not filed within one
year, it is permanently barred.
(I) Severability. If the class action waiver
(Section e) is found to be illegal or
unenforceable as to all or some parts of a
dispute, then that portion of Section e will
not apply to those parts. Instead, those
parts will be severed and proceed in a court
of law, with the remaining parts proceeding
in arbitration. If any other provision of that
portion Section e is found to be illegal or
unenforceable, that provision will be
severed with the remainder of Section e
remaining in full force and effect.
Telenav Software End User License
Agreement
Please read these terms and conditions
carefully before you use the TeleNav
Software. Your use of the TeleNav
Software indicates that you accept these
terms and conditions. If you do not accept
these terms and conditions, do not break
the seal of the package, launch, or
otherwise use the TeleNav Software.
TeleNav may revise this Agreement and
the privacy policy at any time, with or
without notice to you. You agree to visit
http://www.telenav.com from time to time
to review the then current version of this
Agreement and of the privacy policy. 1. Safe and Lawful Use
You acknowledge that devoting attention
to the TeleNav Software may pose a risk
of injury or death to you and others in
situations that otherwise require your
undivided attention, and you therefore
agree to comply with the following when
using the TeleNav Software:
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
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Restrictions. Except where you have been
specifically licensed to do so by Telenav,
and without limiting the preceding
paragraph, you may not use this Data (a)
with any products, systems, or applications
installed or otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs.
Warning. The Data may contain
inaccurate or incomplete information due
to the passage of time, changing
circumstances, sources used and the
nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results.
No Warranty.
This Data is provided to you
“ as is, ” and you agree to use it at your own
risk. Telenav and its licensors (and their
licensors and suppliers) make no
guarantees, representations or warranties
of any kind, express or implied, arising by
law or otherwise, including but not limited
to, content, quality, accuracy,
completeness, effectiveness, reliability,
fitness for a particular purpose, usefulness,
use or results to be obtained from this
Data, or that the Data or server will be
uninterrupted or error-free.
Disclaimer of Warranty:
TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow
certain warranty exclusions, so to that
extent the above exclusion may not apply
to you.
Disclaimer of Liability:
TELENAV AND
ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
FOR ANY LOSS OF PROFIT, REVENUE,
CONTRACTS OR SAVINGS, OR ANY
OTHER DIRECT, INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING OUT OF YOUR USE OF OR
INABILITY TO USE THIS INFORMATION,
ANY DEFECT IN THE INFORMATION, OR
THE BREACH OF THESE TERMS OR
CONDITIONS, WHETHER IN AN ACTION
IN CONTRACT OR TORT OR BASED ON A
WARRANTY, EVEN IF TELENAV OR ITS
LICENSORS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. Some
States, Territories and Countries do not
allow certain liability exclusions or
damages limitations, so to that extent the
above may not apply to you.
Export Control.
You shall not export from
anywhere any part of the Data or any direct
product thereof except in compliance with,
and with all licenses and approvals
required under, applicable export laws,
rules and regulations, including but not
limited to the laws, rules and regulations
administered by the Office of Foreign
Assets Control of the U.S. Department of
Commerce and the Bureau of Industry and
Security of the U.S. Department of
Commerce. To the extent that any such
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

either express or implied, arising by
law or otherwise, including but not
limited to, effectiveness, complete-
ness, accuracy or fitness for a
particular purpose. The licensors,
including Her Majesty, Canada Post
and NRCan, shall not be liable in
respect of any claim, demand or
action, irrespective of the nature of
the cause of the claim, demand or
action alleging any loss, injury or
damages, direct or indirect, which
may result from the use or posses-
sion of the data or the Data. The
licensors, including Her Majesty,
Canada Post and NRCan, shall not
be liable in any way for loss of
revenues or contracts, or any other
consequential loss of any kind
resulting from any defect in the data
or the Data.
End User shall indemnify and save
harmless the licensors, including Her
Majesty, Canada Post and NRCan,
and their officers, employees and
agents from and against any claim,
demand or action, irrespective of
the nature of the cause of the claim,
demand or action, alleging loss,
costs, expenses, damages or injuries
(including injuries resulting in death)
arising out of the use or possession
of the data or the Data.
4. Additional Provisions: The terms
contained in this Section are in addi-
tion to all of the rights and obligations
of the parties under the Agreement.
To the extent that any of the provi-
sions of this Section are inconsistent
with, or conflict with, any other provi-
sions of the Agreement, the provisions
of this Section shall prevail. II. Mexico. The following provision applies
to the Data for Mexico, which includes
certain data from the Instituto Nacional
de Estadística y Geografía (“INEGI”):
A. Any and all copies of the Data and/or
packaging containing Data for Mexico
shall contain the following notice:
“Fuente: INEGI (Instituto Nacional de
Estadística y Geografía)”
III. Latin America Territory A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy: Notice
Territory
IGN “INSTITUTO
GEOGRAFICO NACIONAL
ARGENTINO”
Argen-
tina
“INSTITUTO GEOGRAFICO
MILITAR DEL ECUADOR
AUTORIZACION N° IGM-
2011-01- PCO-01 DEL 25 DE
ENERO DE 2011”
Ecuador
“source: © IGN 2009 - BD
TOPO ®”
“Fuente: INEGI (Instituto
Nacional de Estadística y
Geografía)”
Guade-
loupe,
French
Guiana
and
Marti-
nique
Mexico
IV. Middle East Territory
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

“Información geográfica
propiedad del CNIG”
Spain
“Based upon electronic
data © National Land
Survey Sweden. ”
Sweden
“Topografische
Grundlage: © Bundesamt
für Landestopographie.
Switzerland
E. Respective Country Distribution. Client
acknowledges that HERE has not
received approvals to distribute map
data for the following countries in such
respective countries: Albania, Belarus,
Kyrgyzstan, Moldova and Uzbekistan.
HERE may update such list from time to
time. The license rights granted to Client
under this TL with respect to the Data
for such countries are contingent upon
Client’
s compliance with all applicable
laws and regulations, including, without
limitation, any required licenses or
approvals to distribute the Application
incorporating such Data in such
respective countries.
VI. Australia Territory A. Third Party Notices. Any and all copies
of the Data and/or packaging relating
thereto shall include the respective Third
Party Notices set forth below and used
as described below corresponding to
the Territory (or portion thereof)
included in such copy: Copyright. Based on data provided
under license from PSMA Australia
Limited (www.psma.com.au). Product incorporates data which is ©
20XX Telstra Corporation Limited, GM
Holden Limited, Intelematics Australia
Pty Ltd and Continental Pty Ltd.
B. Third Party Notices for Australia. In
addition to the foregoing, the End-User
Terms for any Application containing
RDS-TMC Traffic Codes for Australia
shall contain the following notice:
“Product incorporates traffic location
codes which is © 20XX Telstra Corpora-
tion Limited and its licensors. ”
AT&T Vehicle Network Carrier
Telematics Disclosure
END USER FOR PURPOSES OF THIS
SECTION MEANS YOU AND YOUR HEIRS,
EXECUTORS, LEGAL PERSONAL
REPRESENTATITVES AND PERMITED
ASSIGNS. FOR PURPOSES OF THIS
SECTION “UNDERLYING WIRELESS
SERVICE CARRIER” INCLUDES ITS
AFFILIATES AND CONTRACTORS AND
THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES, SUCCESSORS
AND ASSIGNS. END USER HAS NO
CONTRACTUAL RELATIONSHIP WITH
THE UNDERLYING WIRELESS SERVICE
CARRIER AND END USER IS NOT A THIRD
PARTY BENEFICIARY OF ANY
AGREEMENT BETWEEN FORD AND
UNDERLYING CARRIER. END USER
UNDERSTANDS AND AGREES THAT THE
UNDERLYING CARRIER HAS NO LEGAL,
EQUITABLE, OR OTHER LIABILITY OF ANY
KIND TO END USER. IN ANY EVENT,
REGARDLESS OF THE FORM OF THE
ACTION, WHETHER FOR BREACH OF
CONTRACT, WARRANTY, NEGLIGENCE,
STRICT LIABILITY IN TORT OR
OTHERWISE, END USER'S EXCLUSIVE
REMEDY FOR CLAIMS ARISING IN ANY
WAY IN CONNECTION WITH THIS
AGREEMENT, FOR ANY CAUSE
WHATSOEVER, INCLUDING BUT NOT
LIMITED TO ANY FAILURE OR
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information

DISRUPTION OF SERVICE PROVIDED
HEREUNDER, IS LIMITED TO PAYMENT
OF DAMAGES IN AN AMOUNT NOT TO
EXCEED THE AMOUNT PAID BY END USER
FOR THE SERVICES DURING THE
TWO-MONTH PERIOD PRECEDING THE
DATE THE CLAIM AROSE.
(ii) END USER AGREES TO INDEMNIFY
AND HOLD HARMLESS THE UNDERLYING
WIRELESS SERVICE CARRIER AND ITS
OFFICERS, EMPLOYEES, AND AGENTS
AGAINST ANY AND ALL CLAIMS,
INCLUDING WITHOUT LIMITATION
CLAIMS FOR LIBEL, SLANDER, OR ANY
PROPERTY DAMAGE, PERSONAL INJURY
OR DEATH, ARISING IN ANY WAY,
DIRECTLY OR INDIRECTLY, IN
CONNECTION WITH THIS AGREEMENT
OR THE USE, FAILURE TO USE, OR
INABILITY TO USE THE DEVICE EXCEPT
WHERE THE CLAIMS RESULT FROM THE
UNDERLYING CARRIER’
S GROSS
NEGLIGENCE OR WILLFUL MISCONDUCT.
THIS INDEMNITY WILL SURVIVE THE
TERMINATION OF THE AGREEMENT.
(iii) END USER HAS NO PROPERTY RIGHT
IN ANY NUMBER ASSIGNED TO THE
DEVICE.
(iv) END USER UNDERSTANDS THAT
FORD AND THE UNDERLYING CARRIER
CANNOT GUARANTY THE SECURITY OF
WIRELESS TRANSMISSIONS, AND WILL
NOT BE LIABLE FOR ANY LACK OF
SECURITY RELATING TO THE USE OF THE
SERVICES
THE SERVICE IS FOR [END USER’ S] USE
ONLY AND END USER MAY NOT RESELL
THE SERVICE TO ANY OTHER PARTY END
USER UNDERSTANDS THAT THE
UNDERLYING CARRIER DOES NOT
GUARANTEE ANY END USER
UNINTERRUPTED SERVICE OR
COVERAGE. THE UNDERLYING CARRIER
DOES NOT WARRANT THAT END USERS
CAN OR WILL BE LOCATED USING THE
SERVICE. THE UNDERLYING CARRIER MAKES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE,
SUITABILITY, OR PERFORMANCE
REGARDING ANY SERVICES OR GOODS,
AND IN NO EVENT SHALL AT&T BE
LIABLE, WHETHER OR NOT DUE TO ITS
OWN NEGLIGENCE, FOR ANY: (A) ACT OR
OMISSION OF A THIRD PARTY; (B)
MISTAKES, OMISSIONS, INTERRUPTIONS,
ERRORS, FAILURES TO TRANSMIT,
DELAYS, OR DEFECTS IN THE SERVICE
PROVIDED BY OR THROUGH THE
UNDERLYING CARRIER; (C) DAMAGE OR
INJURY CAUSED BY SUSPENSION OR
TERMINATION BY THE UNDERLYING
CARRIER; OR (D) DAMAGE OR INJURY
CAUSED BY A FAILURE OR DELAY IN
CONNECTING A CALL TO ANY ENTITY,
INCLUDING 911 OR ANY OTHER
EMERGENCY SERVICE. TO THE FULL
EXTENT ALLOWED BY LAW, THE END
USER RELEASES, INDEMNIFIES AND
HOLDS THE UNDERLYING CARRIER
HARMLESS FROM AND AGAINST ANY
AND ALL CLAIMS OF ANY PERSON OR
ENTITY FOR DAMAGES OF ANY NATURE
ARISING IN ANY WAY FROM OR RELATING
TO, DIRECTLY OR INDIRECTLY, SERVICES
PROVIDED BY THE UNDERLYING CARRIER
OR ANY PERSON’
S USE THEREOF,
INCLUDING CLAIMS ARISING IN WHOLE
OR IN PART FROM THE ALLEGED
NEGLIGENCE OF THE UNDERLYING
CARRIER.
VII. China Territory
Personal Use Only
You agree to use this Data together with
[insert name of Client Application] for the
solely personal, non-commercial purposes
for which you were licensed, and not for
service bureau, time-sharing or other
similar purposes. Accordingly, but subject
to the restrictions set forth in the following
paragraphs, you may copy this Data only
as necessary for your personal use to (i)
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Customer Information