
Description
Voice command
The system does not confirm before placing a call.
Phone Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting.
Note: Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer.
To disable this automatic fan speed
reduction feature during voice sessions,
press and hold the climate control AC and
Recirculated air buttons simultaneously,
release and then increase fan speed within
2 seconds. To re-enable this feature, repeat
the above sequence. ENTERTAINMENT Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
You can access these options using the
touchscreen or voice commands.
Sources
Press this button to select the source of
media you want to listen to.
445
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3 (If Equipped)A
BE293491

9
911 Assist............................................................57
A
A/C See: Climate Control.......................................... 137
About This Publication..................................17 Features and Options.......................................... 17
Illustrations.............................................................. 17
Location of Components.................................... 17
ABS See: Brakes............................................................ 221
Accessing the Trip Computer - Vehicles With: 4.2 Inch Instrument Cluster
Display Screen
............................................129
Accessing the Trip Computer - Vehicles With: 6.5 Inch Instrument Cluster
Display Screen/12.3 Inch Instrument
Cluster Display Screen.............................129
Using Select Screens........................................ 129
Using the Home Screen................................... 129
Accessories...................................................484
AC Charging
...................................................205
Connecting the Charger.................................. 205
Stopping Charging............................................ 206
Active Park Assist........................................243 Active Park Assist –
Troubleshooting............................................ 245
Active Park Assist Precautions...............243
Active Park Assist – Troubleshooting........................................245
Active Park Assist – Frequently Asked Questions......................................................... 245
Active Park Assist – Information Messages......................................................... 245
Adaptive Cruise Control
............................249
Adaptive Cruise Control –
Troubleshooting............................................ 258
Intelligent Adaptive Cruise Control.............257
Lane Centering.................................................... 255
Adaptive Cruise Control Automatic Cancellation................................................252
Adaptive Cruise Control Indicators.......255
Adaptive Cruise Control Limitations
..................................................250
Sensor Limitations............................................ 250Adaptive Cruise Control
Precautions.................................................249
Hilly Condition Usage....................................... 249
When Following a Vehicle.............................. 249
Adaptive Cruise Control – Troubleshooting........................................
258
Adaptive Cruise Control – Information
Messages......................................................... 258
Adjusting the Exterior Mirrors..................108
Adjusting the Headlamps........................348 Horizontal Aim Adjustment........................... 348
Vertical Aim Adjustment................................ 348
Adjusting the Instrument Panel Lighting Brightness....................................................103
Adjusting the Seatbelt Height...................42
Adjusting the Seatbelts During Pregnancy......................................................42
Adjusting the Sound Settings..................415 Balance and Fade.............................................. 415
Occupancy Mode............................................... 415
Sound Mode......................................................... 415
Speed Compensated Volume....................... 415
Tone Settings....................................................... 415
Adjusting the Steering Wheel....................91
Adjusting the Volume.................................414
Aid Mode
........................................................268
How Does Aid Mode Work............................. 268
What Is Aid Mode.............................................. 268
Airbag Precautions
........................................49
Airbags................................................................47 Front Passenger Sensing System................... 51
Air Conditioning See: Climate Control.......................................... 137
Air Conditioning System Capacity and Specification - 1.5L EcoBoost™.........404
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™........405
Air Conditioning System Capacity and Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV).........................................406
Air Filter See: Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™.................343
See: Changing the Engine Air Filter - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...............344
563
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Alert and Aid Mode.....................................268
How Does Alert and Aid Mode Work.........269
What Is Alert and Aid Mode.......................... 268
Alert Mode......................................................267
Adjusting the Steering Wheel Vibration
Intensity........................................................... 268
How Does Alert Mode Work.......................... 268
What Is Alert Mode............................................ 267
All-Wheel Drive
..............................................217
All-Wheel Drive Driving Hints......................... 217
All-Wheel Drive – Troubleshooting............220
All-Wheel Drive Driving Hints...................217 Driving In Sand..................................................... 218
Driving on Hilly or Sloping Terrain.................218
Driving on Snow and Ice................................... 219
Driving Through Mud and Water................... 218
Emergency Maneuvers...................................... 217
All-Wheel Drive Limitations
......................217
All-Wheel Drive Precautions.....................217
All-Wheel Drive – Troubleshooting........................................220
All-Wheel Drive – Information Messages......................................................... 220
AM/FM Radio
.................................................416
AM/FM Radio Limitations............................... 416
Selecting a Radio Station................................ 416
Ambient Lighting
..........................................103
Adjusting Ambient Lighting............................ 103
Switching Ambient Lighting On and Off....................................................................... 103
Anti-Lock Braking System.........................221 Anti-Lock Braking System Indicators..........221
Anti-Lock Braking System
Limitations........................................................ 221
Anti-Theft Alarm System............................87 Arming the Anti-Theft Alarm System..........87
Disarming the Anti-Theft Alarm
System................................................................ 88
How Does the Anti-Theft Alarm System Work..................................................................... 87
What Are the Inclination Sensors.................. 87
What Are the Interior Sensors......................... 87
What Is the Anti-Theft Alarm System..........87
What Is the Battery Backup Alarm................87
What Is the Perimeter Alarm........................... 87
Anti-Theft Alarm System Settings.........88 Setting the Alarm Security Level................... 88
Switching Ask on Exit On and Off.................88 What are the Alarm Security Levels.............88
What Is Ask on Exit.............................................
88
Appendices...................................................560
Applying the Electric Parking Brake..............................................................224
Applying the Electric Parking Brake in an Emergency...................................................224
Apps..................................................................467 SiriusXM Traffic and Travel Link.................. 468
Using Apps on an Android Device...............467
Using Apps on an iOS Device........................ 467
Using Mobile Navigation on an Android Device............................................................... 468
At a Glance
.......................................................26
Audio System.................................................414
AM/FM Radio....................................................... 416
Digital Radio......................................................... 416
Satellite Radio..................................................... 418
Audio System Precautions
.......................414
Auto-Dimming Interior Mirror...................107 Auto-Dimming Interior Mirror
Limitations........................................................ 107
What Is the Auto-Dimming Interior Mirror................................................................... 107
Auto Hold........................................................228
Auto Hold Indicators
...................................228
Autolamps........................................................98
Autolamp Settings.............................................. 98
What Are Autolamps.......................................... 98
Autolock.............................................................70 Autolock Requirements..................................... 70
What Is Autolock.................................................. 70
Automatically Releasing the Electric Parking Brake
..............................................225
Automatic Climate Control - Vehicles With: Dual Automatic Temperature
Control (DATC)
...........................................138
Directing the Airflow.......................................... 139
Setting the Blower Motor Speed.................. 139
Setting the Temperature................................. 139
Switching Auto Mode On and Off................139
Switching Dual Zone Mode On and Off....................................................................... 140
Switching Maximum Air Conditioning On and Off.............................................................. 140
Switching Maximum Defrost On and Off........................................................................\
. 141
564
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Switching Recirculated Air On and
Off........................................................................\
. 141
Switching the Air Conditioning On and Off....................................................................... 140
Switching the Climate Control On and Off....................................................................... 140
Automatic Climate Control - Vehicles With: Electronic Automatic
Temperature Control (EATC).................141
Directing the Airflow........................................... 141
Setting the Blower Motor Speed.................. 142
Setting the Temperature.................................. 142
Switching Auto Mode On and Off................142
Switching Maximum Air Conditioning On and Off............................................................... 143
Switching Maximum Defrost On and Off........................................................................\
143
Switching Recirculated Air On and Off....................................................................... 144
Switching the Air Conditioning On and Off........................................................................\
143
Switching the Climate Control On and Off........................................................................\
143
Automatic Crash Shutoff..........................319 Automatic Crash Shutoff
Precautions...................................................... 319
Re-Enabling Your Vehicle................................ 319
What Is Automatic Crash Shutoff................319
Automatic Emergency Braking...............283 Switching Automatic Emergency Braking
On and Off...................................................... 284
What Is Automatic Emergency Braking.............................................................. 283
Automatic Engine Stop...............................177 How Does Automatic Engine Stop
Work..................................................................... 177
Overriding Automatic Engine Stop...............177
Switching Automatic Engine Stop On and Off........................................................................\
177
What Is Automatic Engine Stop.................... 177
Automatic High Beam Control...............100 Automatic High Beam Control
Indicators........................................................... 101
Automatic High Beam Control Limitations........................................................ 101
Automatic High Beam Control Precautions....................................................... 101Automatic High Beam Control
Requirements.................................................. 101
How Does Automatic High Beam Control Work................................................................... 100
Overriding Automatic High Beam Control............................................................... 102
Switching Automatic High Beam Control On and Off........................................................ 101
Automatic High Beam Control – Troubleshooting.........................................102
Automatic High Beam Control – Information Messages................................. 102
Automatic Locking Mode.............................41 Disengaging Automatic Locking Mode.........41
Engaging Automatic Locking Mode...............41
What Is Automatic Locking Mode.................. 41
Automatic Return to Park (P)..................212 Automatic Return to Park (P)
Limitations........................................................ 212
How Does Automatic Return to Park (P) Work.................................................................... 212
What Is Automatic Return to Park (P)........................................................................\
212
Automatic Transmission Audible Warnings.......................................................214
Transmission Not In Park (P) Audible Warning............................................................. 214
Automatic Transmission
...........................210
Automatic Return to Park (P)........................ 212
Automatic Transmission Positions..............210
Automatic Transmission – Troubleshooting............................................. 215
Grade Assist - Hybrid Electric Vehicle (HEV).................................................................. 212
Manual Park Release - Gasoline................... 213
Temporary Neutral Mode.................................. 211
Automatic Transmission Position Indicators.......................................................211
Automatic Transmission Positions
........210
Drive (D)................................................................. 210
Low (L)................................................................... 210
Neutral (N)............................................................ 210
Park (P).................................................................. 210
Reverse (R) .......................................................... 210
Automatic Transmission Precautions..................................................210
565
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............344
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61
Battery Replacement Procedure..................... 61
Changing the Remote Control Battery - Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................413
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device
......................169
Charging Equipment...................................201
........................................................................\
........... 201
MOVING AND STORAGE INSTRUCTIONS............................................ 204
Charging Your Vehicle.................................201 AC Charging......................................................... 205
Charging Your Vehicle – Troubleshooting........................................... 208
Charging Your Vehicle Precautions
........201
Charging Your Vehicle – Troubleshooting.......................................208
Charging Your Vehicle – Frequently Asked Questions........................................................ 209
Charging Your Vehicle – Information Messages......................................................... 208
Checking MyKey System Status..............66
Checking the Brake Fluid...........................222
Checking the Coolant................................339 Adding Coolant.................................................. 339
Coolant Change.................................................. 341
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Severe Climates................................................. 340
Checking the Seatbelts...............................44
Checking the Tire Pressures.....................372
Checking the Wiper Blades
........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29 Locating the Child Restraint Lower Anchor
Points................................................................... 29
Locating the Child Restraint Top Tether Anchor Points................................................... 30What Are the Child Restraint Anchor
Points................................................................... 29
Child Restraints
..............................................30
Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28 Child Restraint Anchor Points......................... 29
Child Restraints.................................................... 30
Installing Child Restraints.................................. 31
Child Safety Locks.........................................38 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Child Safety Precautions
.............................28
Cleaning Products.......................................352
Materials................................................................ 352
Cleaning the Exterior
..................................352
Cleaning Camera Lenses and
Sensors............................................................. 354
Cleaning Chrome, Aluminium or Stainless Steel................................................................... 353
Cleaning Headlamps and Rear Lamps............................................................... 352
Cleaning Stripes or Graphics......................... 354
Cleaning the Engine Compartment............353
Cleaning the Exterior Precautions...............352
Cleaning the Underbody................................. 354
Cleaning Wheels................................................ 353
Cleaning Windows and Wiper Blades............................................................... 353
Cleaning the Interior...................................354 Cleaning Carpets and Floor Mats................355
Cleaning Displays and Screens.................... 354
Cleaning Fabric Seats and Headliners....................................................... 355
Cleaning Leather and Vinyl ........................... 355
Cleaning Moonroof Tracks............................. 356
Cleaning Plastic.................................................. 354
Cleaning Seatbelts............................................ 355
Cleaning Storage Compartments...............356
Cleaning the Instrument Panel.................... 354
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control
..............................................137
Closing the Liftgate.......................................78 Closing the Hands-Free Liftgate.................... 83
567
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Electric Power Steering.............................233
Electric Power Steering Adaptive
Steering............................................................. 233
Electric Power Steering Precautions..........233
Electric Vehicle Information....................462 Charge Preferences.......................................... 465
Charge Settings................................................. 463
Charge Time Settings...................................... 466
Departure Time Settings................................ 466
Engine On Due To.............................................. 462
Power Flow.......................................................... 462
Vehicle Operational States............................ 462
Electromagnetic Compatibility.............560
Emergency Call Limitations........................57
Emergency Call Requirements..................57
Emergency Call System Data....................25
Emergency Towing - 8-Speed Automatic Transmission – 8F24...............................322
Emergency Towing - 8-Speed Automatic Transmission – 8F35...............................322
Emergency Towing - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................322
Emission Law................................................558 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........559
Tampering With a Noise Control System.............................................................. 559
Enabling Remote Start...............................134
End User License Agreement..................533 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 533
Engine Block Heater.....................................175 Engine Block Heater Precautions.................. 175
How Does the Engine Block Heater Work.................................................................... 175
Using the Engine Block Heater....................... 175
Engine Oil Capacity and Specification - 1.5L EcoBoost™........................................396
Alternative Engine Oil for Extremely Cold Climates........................................................... 397
Engine Oil Capacity and Specification - 2.0L EcoBoost™
.......................................397
Alternative Engine Oil for Extremely Cold
Climates........................................................... 398Engine Oil Capacity and Specification -
2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle
(PHEV).........................................................399
Engine Oil
.......................................................338
Adding Engine Oil.............................................. 338
Checking the Engine Oil Level...................... 338
Engine Oil Capacity and Specification.................................................. 339
Engine Oil Dipstick Overview........................ 338
Resetting the Engine Oil Change Reminder......................................................... 338
Engine Specifications - 1.5L EcoBoost™..................................................391
Engine Specifications - 2.0L EcoBoost™.................................................392
Engine Specifications - 2.5L, Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV).........................393
Entering a Parallel Parking Space.........243
Entering a Perpendicular Parking Space............................................................244
Entertainment..............................................445 AM/FM Radio...................................................... 446
Apps....................................................................... 454
Bluetooth Stereo or USB................................ 453
CD........................................................................\
.... 452
HD Radio ™ Information (If
Available)........................................................ 449
SiriusXM® Satellite Radio (If Activated)........................................................ 447
Sources................................................................. 445
Supported Media Players, Formats and Metadata Information................................ 454
USB Ports............................................................. 454
Evasive Steering Assist
..............................284
Evasive Steering Assist Limitations............284
Switching Evasive Steering Assist On and
Off...................................................................... 284
What Is Evasive Steering Assist................... 284
EV Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle
(PHEV)...........................................................127
Event Data
.........................................................23
Exiting a Parking Space.............................244
Extending the Remote Start Duration.........................................................134
570
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Fuses – Troubleshooting..........................332
Fuses – Frequently Asked Questions.........332
G
Garage Door Opener...................................162
Garage Door Opener Limitations
...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
FCC and RSS-210 Industry Canada Compliance..................................................... 165
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
Protecting Your Investment........................... 487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Glasses Holder
................................................171
Locating the Glasses Holder............................ 171
Glossary of Tire Terminology..................366
Grade Assist - Hybrid Electric Vehicle (HEV)
..............................................................212
Grade Assist Indicators..................................... 213
Switching Grade Assist On and Off.............213
What Is Grade Assist......................................... 212
H
Headlamp Adjusting See: Adjusting the Headlamps.................... 348
Headlamps.......................................................97 Headlamp Indicators.......................................... 97
Switching Headlamp Exit Delay On and Off........................................................................\
. 97
Using the High Beam Headlamps.................. 97
Headlamps – Troubleshooting................98 Headlamps – Frequently Asked
Questions ........................................................... 98
Head Up Display
.............................................131
Head Up Display – Troubleshooting............133
Head Up Display Indicators.......................132
Head Up Display Settings...........................131 Selecting Which Information the System
Displays .............................................................. 132Head Up Display –
Troubleshooting.........................................133
Head Up Display – Information Messages.......................................................... 133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats
..................................................153
Heated Seat Precautions................................. 153
Switching the Heated Seats On and Off....................................................................... 154
Heated Windshield
......................................146
Windshield Wiper De-Icer............................... 146
Heating See: Climate Control.......................................... 137
High Voltage Battery..................................200
High Voltage Battery Precautions........200
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV).............................................................314
Crashes................................................................... 314
Fires........................................................................\
.. 314
Post-Incident........................................................ 315
Hill Start Assist..............................................227 Hill Start Assist – Troubleshooting..............227
Hill Start Assist Precautions....................227
Hill Start Assist – Troubleshooting........227 Hill Start Assist – Information
Messages.......................................................... 227
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................144
Defogging the Side Windows in Cold
Weather............................................................. 145
General Hints....................................................... 144
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 144
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Defogging the Side Windows in Cold Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........145
572
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Liftgate – Warning Lamps................................
85
Load Carrying................................................292 Roof Rack.............................................................. 297
Load Carrying Precautions.......................292
Loading Your Trailer....................................304
Locating the Blind Spot Information System Sensors.........................................274
Locating the Brake Fluid Reservoir........222
Locating the Charge Port.........................204
Locating the Cross Traffic Alert Sensors..........................................................277
Locating the Fuel Filler Funnel
................190
Locating the Keyless Entry Keypad..........73
Locating the Memory Function Buttons.........................................................160
Locating the Power Outlet.......................168
Locating the Pre-Collision Assist Sensors
..........................................................281
Locating the Rear View Camera............240
Locating the Safety Compliance Certification Labels..................................293
Locating the Tire label..............................360
Locating the Tire Sealant and Inflator Kit
....................................................................376
Locating the USB Ports.............................166 Charge Only USB Ports.................................... 166
Data Transfer USB Ports................................. 166
Locating the Wireless Accessory Charger..........................................................169
Locating Your Vehicle...................................59
Locking and Unlocking the Doors Using Keyless Entry.................................................75
Locking the Doors................................................. 75
Unlocking the Doors............................................ 75
Locking the Rear Window Controls........................................................106
Luggage Compartment............................299
M
Maintenance..................................................333 Engine Oil.............................................................. 338
Exterior Bulbs...................................................... 349
Interior Bulbs........................................................ 351
Maintenance Precautions
........................333
Manual Climate Control.............................137 Directing the Airflow.......................................... 137
Setting the Blower Motor Speed................... 137Setting the Temperature..................................
137
Switching Maximum Air Conditioning On and Off............................................................... 138
Switching Maximum Defrost On and Off....................................................................... 138
Switching Recirculated Air On and Off....................................................................... 138
Switching the Air Conditioning On and Off........................................................................\
137
Switching the Climate Control On and Off....................................................................... 138
Manually Dimming the Interior Mirror..............................................................107
Manually Releasing the Electric Parking Brake..............................................................224
........................................................................\
.......... 224
Manual Park Release - Gasoline.............213 Manual Park Release Precautions................213
Using Manual Park Release............................ 213
What Is Manual Park Release........................ 213
Manual Seats
.................................................149
Adjusting the Head Restraint......................... 149
Adjusting the Seat Backrest........................... 150
Adjusting the Seat Height................................ 151
Folding the Seat Backrest............................... 156
Head Restraint Components......................... 149
Installing the Head Restraint......................... 150
Moving the Seat Backward and Forward............................................................. 150
Removing the Head Restraint....................... 150
Unfolding the Seat Backrest........................... 157
Master Access Code......................................73 Displaying the Master Access Code..............73
What Is the Master Access Code.................... 73
Memory Function
.........................................160
Memory Function Precautions................160
Mislock...............................................................70 Mislock Limitations.............................................. 70
Switching Mislock On and Off.......................... 71
What Is Mislock..................................................... 70
Mobile Communications Equipment...................................................532
Mobile Device Data........................................25
Moonroof Bounce-Back.............................110 Overriding Moonroof Bounce-Back.............110
What Is Moonroof Bounce-Back................... 110
Moonroof.........................................................109 Moonroof Bounce-Back................................... 110
576
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index