WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
•
To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on. Press the button to switch the
system off.
Note: OFF
illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury. The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Keep your hands and
clothing clear of the cooling fan. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
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(If Equipped)
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www
.f or d . c a .
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors
are potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you switch your vehicle off.
3. Place your vehicle in park (P), set the parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least
16 ft (5 m) away
from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
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1. Exit the vehicle immediately.
2. Advise emergency assistance that an
electric or hybrid-electric vehicle is
involved.
3. As with any vehicle fire, do not inhale smoke, vapors or gas from the vehicle,
as they may be hazardous.
Post-Incident
1. Do not store a severely damaged vehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
2. Make sure that passenger and luggage
compartments remain ventilated.
3. Call emergency assistance if you observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. The battery loses charge
and may have insufficient power to restart
your vehicle if your vehicle is in use or if the
key is not in the ignition. The flasher control is on the instrument
panel. Use your hazard flashers when your
vehicle is creating a safety hazard for other
road users.
Switch the hazard flashers on and all front
and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
Jump Starting Precautions
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps. WARNING:
Make sure that the
cables are clear of any moving parts and
fuel delivery system parts. WARNING: Connect batteries with
only the same nominal voltage.
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B
A
12
203A
A E308147
Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............344
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61
Battery Replacement Procedure..................... 61
Changing the Remote Control Battery - Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................413
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device
......................169
Charging Equipment...................................201
........................................................................\
........... 201
MOVING AND STORAGE INSTRUCTIONS............................................ 204
Charging Your Vehicle.................................201 AC Charging......................................................... 205
Charging Your Vehicle – Troubleshooting........................................... 208
Charging Your Vehicle Precautions
........201
Charging Your Vehicle – Troubleshooting.......................................208
Charging Your Vehicle – Frequently Asked Questions........................................................ 209
Charging Your Vehicle – Information Messages......................................................... 208
Checking MyKey System Status..............66
Checking the Brake Fluid...........................222
Checking the Coolant................................339 Adding Coolant.................................................. 339
Coolant Change.................................................. 341
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Severe Climates................................................. 340
Checking the Seatbelts...............................44
Checking the Tire Pressures.....................372
Checking the Wiper Blades
........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29 Locating the Child Restraint Lower Anchor
Points................................................................... 29
Locating the Child Restraint Top Tether Anchor Points................................................... 30What Are the Child Restraint Anchor
Points................................................................... 29
Child Restraints
..............................................30
Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28 Child Restraint Anchor Points......................... 29
Child Restraints.................................................... 30
Installing Child Restraints.................................. 31
Child Safety Locks.........................................38 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Child Safety Precautions
.............................28
Cleaning Products.......................................352
Materials................................................................ 352
Cleaning the Exterior
..................................352
Cleaning Camera Lenses and
Sensors............................................................. 354
Cleaning Chrome, Aluminium or Stainless Steel................................................................... 353
Cleaning Headlamps and Rear Lamps............................................................... 352
Cleaning Stripes or Graphics......................... 354
Cleaning the Engine Compartment............353
Cleaning the Exterior Precautions...............352
Cleaning the Underbody................................. 354
Cleaning Wheels................................................ 353
Cleaning Windows and Wiper Blades............................................................... 353
Cleaning the Interior...................................354 Cleaning Carpets and Floor Mats................355
Cleaning Displays and Screens.................... 354
Cleaning Fabric Seats and Headliners....................................................... 355
Cleaning Leather and Vinyl ........................... 355
Cleaning Moonroof Tracks............................. 356
Cleaning Plastic.................................................. 354
Cleaning Seatbelts............................................ 355
Cleaning Storage Compartments...............356
Cleaning the Instrument Panel.................... 354
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control
..............................................137
Closing the Liftgate.......................................78 Closing the Hands-Free Liftgate.................... 83
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General..................................................................
358
Hybrid Battery Systems ................................. 358
Tires........................................................................\
359
Programming a MyKey.................................65
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................163
Programming the Garage Door Opener to Your Gate Opener Motor...................164
Gate Operator / Canadian Programming.................................................. 164
Programming the Garage Door Opener to Your Hand-Held Transmitter...........163
Programming the Remote Control..........62
Properly Adjusting the Driver and Front Passenger Seats..........................................50
Puncture See: Changing a Flat Tire............................... 386
Push Button Ignition Switch.....................173 Starting the Engine............................................. 173
Switching the Ignition Off................................ 173
Switching the Ignition to Accessory Mode................................................................... 173
R
Radio Frequency Certification Labels...........................................................498
Blind Spot Information System Sensors............................................................ 498
Body Control Module........................................ 501
Cruise Control Module..................................... 505
Garage Door Opener........................................ 508
Keys and Remote Controls............................ 509
Radio Transceiver Module............................... 514
SYNC........................................................................\
517
Telematics Control Unit................................... 521
Tire Pressure Monitoring System Sensors.............................................................. 521
Wireless Accessory Charging Module........527
Rear Occupant Alert System Audible Warnings.......................................................159
Rear Occupant Alert System Indicators......................................................159
Rear Occupant Alert System Limitations...................................................158
Rear Occupant Alert System Precautions..................................................158 Rear Occupant Alert System...................158
Rear Parking Aid...........................................235
Locating the Rear Parking Aid
Sensors............................................................. 236
Rear Parking Aid Audible Warnings............236
Rear Parking Aid Limitations......................... 235
What is the Rear Parking Aid......................... 235
Rear Seats
.......................................................155
Manual Seats....................................................... 155
Rear View Camera Guide Lines
..............240
Rear View Camera Object Distance Indicators......................................................241
Rear View Camera Precautions.............240
Rear View Camera......................................240 Rear View Camera Settings............................ 241
Rear View Camera Settings
......................241
Switching Rear View Camera Delay On and
Off....................................................................... 242
Zooming the Rear View Camera In and Out....................................................................... 241
Recalling a Preset Position.......................160 Linking a Preset Position to your Remote
Control or Passive Key................................. 160
Recreationally Towing Your Vehicle - Gasoline, AWD
............................................321
Recreationally Towing Your Vehicle - Gasoline, FWD
.............................................321
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............321
Switching On........................................................ 321
Refueling..........................................................192 Manually Opening the Fuel Filler
Door.................................................................... 195
Refueling System Overview............................ 192
Refueling Your Vehicle...................................... 192
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge...........................................................225
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle
...........................................................134
Remotely Starting the Vehicle....................... 134
Remotely Stopping the Vehicle..................... 134
Remote Start Limitations
..........................134
Remote Start Precautions........................134
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Vehicle Identification.................................408
Vehicle Identification Number..................... 408
Vehicle Wi-Fi Hotspot.................................413
Ventilation See: Climate Control.......................................... 137
Venting the Moonroof................................109
Viewing the Tire Pressures......................384
W
Washer Fluid Specification.....................406
Washers.............................................................95 Adding Washer Fluid........................................... 96
Switching the Courtesy Wipe On and Off........................................................................\
. 95
Using the Rear Window Washer.................... 95
Using the Windshield Washer......................... 95
Washer Fluid Specification.............................. 96
Washer Precautions............................................ 95
Washers See: Wipers and Washers................................. 92
Waxing Your Vehicle
...................................356
What Are the Instrument Cluster Indicators.......................................................121
What Are the Instrument Cluster Warning Lamps
...........................................119
What Is 911 Assist...........................................57
What is AC Charging...................................201
What Is Active Park Assist........................243
What is a Hybrid Electric Vehicle...........180
What Is Auto-Start-Stop...........................185
What Is Blind Spot Information System..........................................................273
What Is Brake Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................128
What Is Cross Traffic Alert........................276
What Is Cruise Control...............................247 Requirements...................................................... 247
What Is Drive Mode Control.....................262
What Is Driver Alert.....................................287
What Is Electric Efficiency - Plug-In Hybrid Electric Vehicle (PHEV).............127
What Is Ford Protect
..................................485
Ford Protect Extended Service Plan
(Canada Only).............................................. 486
Ford Protect Extended Service Plans - United States Only....................................... 485What Is Hill Start Assist.............................227
What Is MyKey................................................64
What Is Pre-Collision Assist.....................279
What Is Remote Start.................................134
What Is Speed Sign Recognition...........289
What Is the Cabin Air Filter........................147
What Is the Catalytic Converter.............199
What Is the Electric Parking Brake........224
What Is the Engine Coolant Temperature
Gauge..............................................................119
What Is the Garage Door Opener...........162 HomeLink Wireless Control System............162
What Is the Gross Axle Weight Rating............................................................293
GAWR (Gross Axle Weight Rating).............293
What Is the Gross Combined Weight Rating............................................................293
What Is the Gross Vehicle Weight Rating............................................................293
What Is the Head Up Display....................131
What Is the High Voltage Battery Gauge - Plug-In Hybrid Electric Vehicle
(PHEV)
...........................................................119
What Is the High Voltage Battery.........200
What Is the Information Bar
......................119
What Is the Lane Keeping System........266
What Is the Pedestrian Alert System............................................................56
What Is the Personal Safety System............................................................46
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Outlet.........................168
What is the Rear Occupant Alert System...........................................................158
What Is the Rear View Camera
..............240
What Is the Speedometer..........................118
What Is the Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)..............117
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