Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
13
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.
Note: Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process. 6. When a message to begin pairing
appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
Using Voice Commands Make sure to switch on your
phone's Bluetooth feature
before starting the search. See
your device's manual if necessary.
Press the voice button and when
prompted say: Action and Descrip-
tion
Voice Command
Follow the instruc-
tions on the audio
display.
Pair Phone
Phone Voice Commands Press the voice button. You can
do things like place a phone call
and access text messages.
When prompted, say a command. See the
following table for examples of
commands. Voice Command
___ List of Commands
Help
Call ___
Dial ___
Text Messages
422
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™
(If Equipped)E142599 E142599
Audio Voice Commands
Press the voice button. You can
do things like play a specific song
or album, or tune to a radio
station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle. Command
___ List of Commands Help
Pause Play
AM ___ FM ___
CD Player
Sirius Channel ___ USB
Bluetooth Audio __ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours). Website(s)
Market
www.SYNCMyRide.com
North America
www.SYNCMyRide.cawww.sync-
maroute.ca Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
427
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ (If Equipped)E142599
Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 445). Select to adjust climate settings
See
Manual Climate Control
(page 137). Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 455).
Select to use the navigation
system.
See Navigation (page
457). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
467
). Select to adjust system settings.
See
Settings (page 469).Cleaning the Touchscreen
See
Cleaning Displays and Screens
(page 354).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
437
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing SYNC™ 3
(If Equipped) E100027 E283811 E280315 E280315
Fuses – Troubleshooting..........................332
Fuses – Frequently Asked Questions.........332
G
Garage Door Opener...................................162
Garage Door Opener Limitations
...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
FCC and RSS-210 Industry Canada Compliance..................................................... 165
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
Protecting Your Investment........................... 487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Glasses Holder
................................................171
Locating the Glasses Holder............................ 171
Glossary of Tire Terminology..................366
Grade Assist - Hybrid Electric Vehicle (HEV)
..............................................................212
Grade Assist Indicators..................................... 213
Switching Grade Assist On and Off.............213
What Is Grade Assist......................................... 212
H
Headlamp Adjusting See: Adjusting the Headlamps.................... 348
Headlamps.......................................................97 Headlamp Indicators.......................................... 97
Switching Headlamp Exit Delay On and Off........................................................................\
. 97
Using the High Beam Headlamps.................. 97
Headlamps – Troubleshooting................98 Headlamps – Frequently Asked
Questions ........................................................... 98
Head Up Display
.............................................131
Head Up Display – Troubleshooting............133
Head Up Display Indicators.......................132
Head Up Display Settings...........................131 Selecting Which Information the System
Displays .............................................................. 132Head Up Display –
Troubleshooting.........................................133
Head Up Display – Information Messages.......................................................... 133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats
..................................................153
Heated Seat Precautions................................. 153
Switching the Heated Seats On and Off....................................................................... 154
Heated Windshield
......................................146
Windshield Wiper De-Icer............................... 146
Heating See: Climate Control.......................................... 137
High Voltage Battery..................................200
High Voltage Battery Precautions........200
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV).............................................................314
Crashes................................................................... 314
Fires........................................................................\
.. 314
Post-Incident........................................................ 315
Hill Start Assist..............................................227 Hill Start Assist – Troubleshooting..............227
Hill Start Assist Precautions....................227
Hill Start Assist – Troubleshooting........227 Hill Start Assist – Information
Messages.......................................................... 227
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................144
Defogging the Side Windows in Cold
Weather............................................................. 145
General Hints....................................................... 144
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 144
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Defogging the Side Windows in Cold Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........145
572
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index
General..................................................................
358
Hybrid Battery Systems ................................. 358
Tires........................................................................\
359
Programming a MyKey.................................65
Programming the Garage Door Opener to Your Garage Door Opener
Motor..............................................................163
Programming the Garage Door Opener to Your Gate Opener Motor...................164
Gate Operator / Canadian Programming.................................................. 164
Programming the Garage Door Opener to Your Hand-Held Transmitter...........163
Programming the Remote Control..........62
Properly Adjusting the Driver and Front Passenger Seats..........................................50
Puncture See: Changing a Flat Tire............................... 386
Push Button Ignition Switch.....................173 Starting the Engine............................................. 173
Switching the Ignition Off................................ 173
Switching the Ignition to Accessory Mode................................................................... 173
R
Radio Frequency Certification Labels...........................................................498
Blind Spot Information System Sensors............................................................ 498
Body Control Module........................................ 501
Cruise Control Module..................................... 505
Garage Door Opener........................................ 508
Keys and Remote Controls............................ 509
Radio Transceiver Module............................... 514
SYNC........................................................................\
517
Telematics Control Unit................................... 521
Tire Pressure Monitoring System Sensors.............................................................. 521
Wireless Accessory Charging Module........527
Rear Occupant Alert System Audible Warnings.......................................................159
Rear Occupant Alert System Indicators......................................................159
Rear Occupant Alert System Limitations...................................................158
Rear Occupant Alert System Precautions..................................................158 Rear Occupant Alert System...................158
Rear Parking Aid...........................................235
Locating the Rear Parking Aid
Sensors............................................................. 236
Rear Parking Aid Audible Warnings............236
Rear Parking Aid Limitations......................... 235
What is the Rear Parking Aid......................... 235
Rear Seats
.......................................................155
Manual Seats....................................................... 155
Rear View Camera Guide Lines
..............240
Rear View Camera Object Distance Indicators......................................................241
Rear View Camera Precautions.............240
Rear View Camera......................................240 Rear View Camera Settings............................ 241
Rear View Camera Settings
......................241
Switching Rear View Camera Delay On and
Off....................................................................... 242
Zooming the Rear View Camera In and Out....................................................................... 241
Recalling a Preset Position.......................160 Linking a Preset Position to your Remote
Control or Passive Key................................. 160
Recreationally Towing Your Vehicle - Gasoline, AWD
............................................321
Recreationally Towing Your Vehicle - Gasoline, FWD
.............................................321
Recreationally Towing Your Vehicle - Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)............321
Switching On........................................................ 321
Refueling..........................................................192 Manually Opening the Fuel Filler
Door.................................................................... 195
Refueling System Overview............................ 192
Refueling Your Vehicle...................................... 192
Releasing the Electric Parking Brake if the Vehicle Battery Has Run Out of
Charge...........................................................225
Remote Control Limitations......................58
Remotely Starting and Stopping the Vehicle
...........................................................134
Remotely Starting the Vehicle....................... 134
Remotely Stopping the Vehicle..................... 134
Remote Start Limitations
..........................134
Remote Start Precautions........................134
579
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index