
Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
486
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Ford Protect

Check Every Six Months
The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
489
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Scheduled Maintenance

Automatic Transmission –
Troubleshooting.........................................215
Automatic Transmission – Information Messages.......................................................... 215
Auto-Start-Stop...........................................185 Auto-Start-Stop – Troubleshooting...........186
Auto-Start-Stop Indicators......................185
Auto-Start-Stop Precautions..................185
Auto-Start-Stop – Troubleshooting........................................186
Auto-Start-Stop – Frequently Asked Questions.......................................................... 187
Auto-Start-Stop – Information Messages.......................................................... 186
Autounlock.......................................................70 Autounlock Requirements................................ 70
Switching Autounlock On and Off.................70
What Is Autounlock............................................. 70
Autowipers
........................................................92
Adjusting the Sensitivity of the Rain
Sensor................................................................. 93
Autowipers Settings............................................ 92
What Are Autowipers......................................... 92
AWD See: All-Wheel Drive.......................................... 217
B
Battery See: Changing the 12V Battery..................... 345
Blind Spot Information System
..............273
Blind Spot Information System –
Troubleshooting............................................. 275
Blind Spot Information System Indicators......................................................274
Blind Spot Information System Limitations...................................................273
Blind Spot Information System Precautions.................................................273
Blind Spot Information System Requirements.............................................273
Blind Spot Information System – Troubleshooting........................................275
Blind Spot Information System – Information Messages................................. 275
Body Control Module Fuse Box.............330 Accessing the Body Control Module Fuse
Box..................................................................... 330Identifying the Fuses in the Body Control
Module Fuse Box.......................................... 330
Locating the Body Control Module Fuse Box..................................................................... 330
Body Styling Kit Precautions...................357
Body Styling Kits..........................................357
Bonnet Lock See: Opening and Closing the Hood..........333
Booster Seats
..................................................36
Types of Booster Seats...................................... 36
Brake Fluid Specification..........................222
Brake Over Accelerator...............................221
Brake Precautions.........................................221
Brakes................................................................221 Anti-Lock Braking System............................... 221
Brakes – Troubleshooting............................... 223
Brakes – Troubleshooting.........................223 Brakes – Frequently Asked
Questions......................................................... 223
Brakes – Warning Lamps................................ 223
Breaking-In.......................................................311
C
Calculating Payload....................................295
Calculating the Load Limit.......................295 Helpful examples for calculating the
available amount of cargo and luggage
load capacity.................................................. 296
California Proposition 65
...........................531
Canceling the Set Speed..........................248
Capacities and Specifications.................391
Catalytic Converter
......................................199
Catalytic Converter –
Troubleshooting ............................................. 199
Catalytic Converter Precautions............199
Catalytic Converter – Troubleshooting........................................199
Catalytic Converter – Warning Lamps................................................................ 199
Changing a Flat Tire...................................386 Stowing the flat tire.......................................... 388
Changing a Road Wheel
...........................386
Changing the 12V Battery.........................345
Remove and Reinstall the Battery..............346
Changing the Engine Air Filter - 1.5L EcoBoost™/2.0L EcoBoost™
.............343
566
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)...........344
Changing the Fuel Filter - Gasoline, Hybrid Electric Vehicle (HEV)..............344
Changing the Remote Control Battery - Vehicles With: Flip Key...............................61
Battery Replacement Procedure..................... 61
Changing the Remote Control Battery - Vehicles With: Push Button Start.........60
Changing the Vehicle Wi-Fi Hotspot Name or Password
....................................413
Charge Port Indicators..............................204
Charging a Device.........................................167
Charging a Wireless Device
......................169
Charging Equipment...................................201
........................................................................\
........... 201
MOVING AND STORAGE INSTRUCTIONS............................................ 204
Charging Your Vehicle.................................201 AC Charging......................................................... 205
Charging Your Vehicle – Troubleshooting........................................... 208
Charging Your Vehicle Precautions
........201
Charging Your Vehicle – Troubleshooting.......................................208
Charging Your Vehicle – Frequently Asked Questions........................................................ 209
Charging Your Vehicle – Information Messages......................................................... 208
Checking MyKey System Status..............66
Checking the Brake Fluid...........................222
Checking the Coolant................................339 Adding Coolant.................................................. 339
Coolant Change.................................................. 341
Engine Coolant Temperature Management
.................................................. 342
Fail-Safe Cooling................................................ 341
Severe Climates................................................. 340
Checking the Seatbelts...............................44
Checking the Tire Pressures.....................372
Checking the Wiper Blades
........................94
Children and Airbags....................................50
Child Restraint Anchor Points...................29 Locating the Child Restraint Lower Anchor
Points................................................................... 29
Locating the Child Restraint Top Tether Anchor Points................................................... 30What Are the Child Restraint Anchor
Points................................................................... 29
Child Restraints
..............................................30
Child Restraint Position Information............30
Child Restraints Recommendation................31
Child Safety......................................................28 Child Restraint Anchor Points......................... 29
Child Restraints.................................................... 30
Installing Child Restraints.................................. 31
Child Safety Locks.........................................38 Left-Hand Side..................................................... 38
Right-Hand Side................................................... 38
Child Safety Precautions
.............................28
Cleaning Products.......................................352
Materials................................................................ 352
Cleaning the Exterior
..................................352
Cleaning Camera Lenses and
Sensors............................................................. 354
Cleaning Chrome, Aluminium or Stainless Steel................................................................... 353
Cleaning Headlamps and Rear Lamps............................................................... 352
Cleaning Stripes or Graphics......................... 354
Cleaning the Engine Compartment............353
Cleaning the Exterior Precautions...............352
Cleaning the Underbody................................. 354
Cleaning Wheels................................................ 353
Cleaning Windows and Wiper Blades............................................................... 353
Cleaning the Interior...................................354 Cleaning Carpets and Floor Mats................355
Cleaning Displays and Screens.................... 354
Cleaning Fabric Seats and Headliners....................................................... 355
Cleaning Leather and Vinyl ........................... 355
Cleaning Moonroof Tracks............................. 356
Cleaning Plastic.................................................. 354
Cleaning Seatbelts............................................ 355
Cleaning Storage Compartments...............356
Cleaning the Instrument Panel.................... 354
Clearing All MyKeys.......................................66
Clearing the Garage Door Opener.........164
Climate Control
..............................................137
Closing the Liftgate.......................................78 Closing the Hands-Free Liftgate.................... 83
567
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Fuses – Troubleshooting..........................332
Fuses – Frequently Asked Questions.........332
G
Garage Door Opener...................................162
Garage Door Opener Limitations
...........162
Garage Door Opener Precautions..........162
Garage Door Opener Radio Frequencies.................................................165
FCC and RSS-210 Industry Canada Compliance..................................................... 165
General Maintenance Information........487 Multi-Point Inspection.................................... 489
Owner Checks and Services......................... 488
Protecting Your Investment........................... 487
Why Maintain Your Vehicle?......................... 487
Why Maintain Your Vehicle at Your Dealership?..................................................... 487
Glasses Holder
................................................171
Locating the Glasses Holder............................ 171
Glossary of Tire Terminology..................366
Grade Assist - Hybrid Electric Vehicle (HEV)
..............................................................212
Grade Assist Indicators..................................... 213
Switching Grade Assist On and Off.............213
What Is Grade Assist......................................... 212
H
Headlamp Adjusting See: Adjusting the Headlamps.................... 348
Headlamps.......................................................97 Headlamp Indicators.......................................... 97
Switching Headlamp Exit Delay On and Off........................................................................\
. 97
Using the High Beam Headlamps.................. 97
Headlamps – Troubleshooting................98 Headlamps – Frequently Asked
Questions ........................................................... 98
Head Up Display
.............................................131
Head Up Display – Troubleshooting............133
Head Up Display Indicators.......................132
Head Up Display Settings...........................131 Selecting Which Information the System
Displays .............................................................. 132Head Up Display –
Troubleshooting.........................................133
Head Up Display – Information Messages.......................................................... 133
Heated Exterior Mirrors..............................146
Heated Rear Window..................................146
Heated Seats
..................................................153
Heated Seat Precautions................................. 153
Switching the Heated Seats On and Off....................................................................... 154
Heated Windshield
......................................146
Windshield Wiper De-Icer............................... 146
Heating See: Climate Control.......................................... 137
High Voltage Battery..................................200
High Voltage Battery Precautions........200
High Voltage Battery Vehicle Precautions - Hybrid Electric Vehicle
(HEV).............................................................314
Crashes................................................................... 314
Fires........................................................................\
.. 314
Post-Incident........................................................ 315
Hill Start Assist..............................................227 Hill Start Assist – Troubleshooting..............227
Hill Start Assist Precautions....................227
Hill Start Assist – Troubleshooting........227 Hill Start Assist – Information
Messages.......................................................... 227
Hints on Controlling the Interior Climate - Vehicles With: Automatic
Temperature Control
................................144
Defogging the Side Windows in Cold
Weather............................................................. 145
General Hints....................................................... 144
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 144
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........144
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control...........................................................145
Defogging the Side Windows in Cold Weather............................................................. 146
General Hints....................................................... 145
Quickly Cooling the Interior............................. 145
Quickly Heating the Interior............................ 145
Recommended Settings for Cooling...........145
Recommended Settings for Heating..........145
572
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Remote Start Remote Control
Indicators......................................................135
Remote Control Feedback.............................. 135
Remote Start..................................................134
Remote Start Settings...................................... 135
Remote Start Settings
................................135
Setting the Remote Start Duration..............136
Switching Climate Control Auto Mode On
and Off............................................................... 135
Switching Climate Control Last Settings On and Off........................................................ 135
Switching the Heated Seat Settings On and Off........................................................................\
135
Switching the Heated Steering Wheel Settings On and Off...................................... 135
Removing the Key Blade.............................59
Removing Your Vehicle From Storage.........................................................359
Repairing Minor Paint Damage
..............356
Replacement Parts Recommendation.....................................532
Collision Repairs................................................. 532
Scheduled Maintenance and Mechanical Repairs.............................................................. 532
Warranty on Replacement Parts.................532
Replacing a Lost Key or Remote Control.............................................................62
Replacing the Cabin Air Filter
...................147
Replacing the Front Wiper Blades..........94
Replacing the Rear Wiper Blades............94
Reporting Safety Defects in Canada.........................................................497
Reporting Safety Defects in the United States............................................................497
Reprogramming the Garage Door Opener...........................................................165
Resetting the Individual Trip Values - Vehicles With: 4.2 Inch Instrument
Cluster Display Screen.............................129
Resetting the Trip Computer....................129
Restarting the Engine.................................185
Resuming the Set Speed..........................248 Resuming the Set Speed from a Complete
Stop................................................................... 254
Reverse Wipe
...................................................93
Reverse Wipe Settings....................................... 93
What Is Reverse Wipe........................................ 93Roadside Assistance...................................313
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 314
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 313
Vehicles Sold in the United States: Using Roadside Assistance.................................... 313
Rollover Warning
.........................................495
Roof Rack........................................................297 Adjusting a Roof Rack Crossbar................... 297
Removing and Installing Roof Rack Crossbars......................................................... 297
Roof Rack Load Capacities............................ 297
Roof Rack Precautions.................................... 297
Running-In See: Breaking-In................................................... 311
Running Out of Fuel
....................................190
Adding Fuel From a Portable Fuel
Container........................................................... 191
Filling a Portable Fuel Container.................. 190
S
Satellite Radio...............................................418 Locating the Satellite Radio Identification
Number............................................................. 418
Satellite Radio Limitations............................. 418
What Is Satellite Radio.................................... 418
Saving a Preset Position
............................160
Scheduled Maintenance...........................487
Seatbelt Extensions......................................45
Seatbelt Precautions....................................39
Seatbelt Reminder.........................................42 How Does the Seatbelt Reminder
Work..................................................................... 42
Seatbelt Reminder Audible Warnings..........43
Seatbelt Reminder Indicators.......................... 43
Switching the Seatbelt Reminder On and Off........................................................................\
. 44
Seatbelts...........................................................39 Automatic Locking Mode................................... 41
Seatbelt Reminder............................................... 42
Sensitive Locking Mode.................................... 40
Security
..............................................................87
Anti-Theft Alarm System.................................. 87
Anti-Theft Alarm System Settings...............88
Passive Anti-Theft System............................... 87
Security – Troubleshooting.............................. 89
580
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Switching the Head Up Display On and
Off.....................................................................131
Switching the Heated Steering Wheel On and Off......................................................91
Switching the Lane Keeping System Mode..............................................................267
Switching the Lane Keeping System On and Off..........................................................267
Switching the Rear Interior Lamps On and Off
..........................................................103
Switching the Rear Window Wiper On and Off
............................................................93
Switching Traction Control On and Off...................................................................229
Switching Trailer Sway Control On and Off...................................................................310
Symbols Glossary
...........................................19
Symbols Used on Your Vehicle..................19
SYNC™ 3........................................................436
General Information......................................... 436
SYNC™ 3 Troubleshooting.......................471 Additional Information and
Assistance....................................................... 483
Apps........................................................................\
478
Navigation............................................................. 477
Personal Profiles................................................. 481
Phone..................................................................... 475
Resetting the System...................................... 483
USB and Bluetooth Audio............................... 472
Voice Recognition............................................... 471
Wi-Fi Connectivity............................................ 480
SYNC™ Applications and Services........................................................423
911 Assist............................................................... 423
SYNC Mobile Apps............................................ 425
SYNC™............................................................419 General Information.......................................... 419
SYNC™ Troubleshooting..........................427
T
Technical Specifications See: Capacities and Specifications.............391
Temporary Neutral Mode............................211 Entering Temporary Neutral Mode...............212
Exiting Temporary Neutral Mode.................. 212
Temporary Neutral Mode Limitations..........211
What Is Temporary Neutral Mode.................211 The Better Business Bureau Auto Line
Program.......................................................495
The Mediation and Arbitration Program.......................................................496
Tire Care
...........................................................372
Tire Pressure Monitoring System Limitations..................................................383
Tire Pressure Monitoring System Overview......................................................382
Tire Pressure Monitoring System Precautions
.................................................383
Tire Pressure Monitoring System...........382 Tire Pressure Monitoring System –
Troubleshooting............................................ 384
Tire Pressure Monitoring System – Troubleshooting........................................384
Tire Pressure Monitoring System – Information Messages................................ 385
Tire Pressure Monitoring System – Warning Lamps............................................................... 384
Tire Replacement Requirements...........367 Age........................................................................\
.. 368
Tire Rotation
..................................................374
Tire Rotation Diagram...................................... 375
Tire Sealant and Inflator Kit Components...............................................377
Tire Sealant and Inflator Kit Precautions.................................................376
Tire Sealant and Inflator Kit.....................376
Towing a Trailer Limitations
....................304
Towing a Trailer Precautions...................303
Towing a Trailer............................................303 Towing Weights and Dimensions...............306
Towing Weights and Dimensions
.........306
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 309
Recommended Towing Weights.................306
What Is the Maximum Loaded Trailer Weight ............................................................. 309
Towing Your Vehicle Precautions............321
Towing Your Vehicle.....................................321 Towing Your Vehicle –
Troubleshooting............................................ 323
Towing Your Vehicle – Troubleshooting........................................323
Towing Your Vehicle – Information Messages......................................................... 323
Traction Control Indicator
........................229
583
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index

Vehicle Identification.................................408
Vehicle Identification Number..................... 408
Vehicle Wi-Fi Hotspot.................................413
Ventilation See: Climate Control.......................................... 137
Venting the Moonroof................................109
Viewing the Tire Pressures......................384
W
Washer Fluid Specification.....................406
Washers.............................................................95 Adding Washer Fluid........................................... 96
Switching the Courtesy Wipe On and Off........................................................................\
. 95
Using the Rear Window Washer.................... 95
Using the Windshield Washer......................... 95
Washer Fluid Specification.............................. 96
Washer Precautions............................................ 95
Washers See: Wipers and Washers................................. 92
Waxing Your Vehicle
...................................356
What Are the Instrument Cluster Indicators.......................................................121
What Are the Instrument Cluster Warning Lamps
...........................................119
What Is 911 Assist...........................................57
What is AC Charging...................................201
What Is Active Park Assist........................243
What is a Hybrid Electric Vehicle...........180
What Is Auto-Start-Stop...........................185
What Is Blind Spot Information System..........................................................273
What Is Brake Coach - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV)
..........................................128
What Is Cross Traffic Alert........................276
What Is Cruise Control...............................247 Requirements...................................................... 247
What Is Drive Mode Control.....................262
What Is Driver Alert.....................................287
What Is Electric Efficiency - Plug-In Hybrid Electric Vehicle (PHEV).............127
What Is Ford Protect
..................................485
Ford Protect Extended Service Plan
(Canada Only).............................................. 486
Ford Protect Extended Service Plans - United States Only....................................... 485What Is Hill Start Assist.............................227
What Is MyKey................................................64
What Is Pre-Collision Assist.....................279
What Is Remote Start.................................134
What Is Speed Sign Recognition...........289
What Is the Cabin Air Filter........................147
What Is the Catalytic Converter.............199
What Is the Electric Parking Brake........224
What Is the Engine Coolant Temperature
Gauge..............................................................119
What Is the Garage Door Opener...........162 HomeLink Wireless Control System............162
What Is the Gross Axle Weight Rating............................................................293
GAWR (Gross Axle Weight Rating).............293
What Is the Gross Combined Weight Rating............................................................293
What Is the Gross Vehicle Weight Rating............................................................293
What Is the Head Up Display....................131
What Is the High Voltage Battery Gauge - Plug-In Hybrid Electric Vehicle
(PHEV)
...........................................................119
What Is the High Voltage Battery.........200
What Is the Information Bar
......................119
What Is the Lane Keeping System........266
What Is the Pedestrian Alert System............................................................56
What Is the Personal Safety System............................................................46
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Gauge - Hybrid Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen
.............................................................118
What Is the Power Outlet.........................168
What is the Rear Occupant Alert System...........................................................158
What Is the Rear View Camera
..............240
What Is the Speedometer..........................118
What Is the Tachometer - Excluding: Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV)..............117
585
Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Index