2021 FORD EDGE steering wheel

Contacting Us
Contacting Us
..................................................15
Introduction
About This Publication .................................
17
Using This Publication .................................
18
Symbols Glossary
Symbols Used on Your Vehicle .................
19
Data Privacy
Data Privacy .....................................................
22
Service Data ....................................................
23
Event Data ........................................................
23
Settings Data ..................................................
24
Connected Vehicle Data .............................
24
Mobile Device Data .......................................
25
Emergency Call System Data ...................
25
Visual Search
Steering Wheel ..............................................
26
Instrument Panel ...........................................
27
Vehicle Interior ...............................................
28
Front Exterior ..................................................
29
Rear Exterior ...................................................
30
Child Safety
Child Safety Precautions .............................
31
Child Restraint Anchor Points ...................
32
Child Restraints ..............................................
33
Installing Child Restraints ..........................
34
Booster Seats .................................................
39
Child Safety Locks .........................................
41
Seatbelts
Seatbelt Precautions ...................................
42
Fastening and Unfastening the Seatbelts ........................................................................\
..
43
Sensitive Locking Mode ..............................
44Automatic Locking Mode
...........................
44
Adjusting the Seatbelts During Pregnancy ....................................................
45
Adjusting the Seatbelt Height ..................
45
Seatbelt Reminder .......................................
45
Checking the Seatbelts ...............................
47
Seatbelt Extensions .....................................
48
Personal Safety System ™
What Is the Personal Safety System ........................................................................\
..
49
How Does the Personal Safety System Work ..............................................................
49
Personal Safety System Components ........................................................................\
..
49
Airbags
How Do the Front Airbags Work .............
50
How Do the Side Airbags Work ...............
50
How Do the Knee Airbags Work ...............
51
How Does the Safety Canopy ™ Work
........................................................................\
....
51
Airbag Precautions .......................................
52
Properly Adjusting the Driver and Front Passenger Seats ........................................
53
Children and Airbags ...................................
54
Front Passenger Sensing System ...........
54
Crash Sensors and Airbag Indicator .......
57
Disposing of Airbags ....................................
58
911 Assist
How Does 911 Assist Work .........................
59
Emergency Call Requirements ................
59
Emergency Call Limitations .....................
60
Keys and Remote Controls
Remote Control Limitations ......................
61
Using the Remote Control ..........................
61
Removing the Key Blade ............................
62
Sounding the Panic Alarm .........................
62
Locating Your Vehicle ..................................
62
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Table of Contents

Changing the Remote Control Battery
........................................................................\
..62
Replacing a Lost Key or Remote Control ........................................................................\
..
63
Programming the Remote Control ........
64
Keys and Remote Controls – Troubleshooting ........................................
65
MyKey ™
What Is MyKey ...............................................
66
MyKey Settings ..............................................
66
Creating a MyKey ...........................................
67
Programming a MyKey ................................
67
Clearing All MyKeys ......................................
67
Checking MyKey System Status .............
68
Using MyKey With Remote Start Systems ........................................................
68
MyKey – Troubleshooting ..........................
68
Doors and Locks
Operating the Doors From Outside Your Vehicle ...........................................................
70
Operating the Doors From Inside Your Vehicle ............................................................
71
Autounlock ........................................................
71
Autolock ............................................................
72
Mislock ...............................................................
72
Doors and Locks Audible Warnings ........
72
Doors and Locks – Troubleshooting ........................................................................\
...
72
Keyless Entry
Keyless Entry Limitations ...........................
74
Keyless Entry Settings .................................
74
Using Keyless Entry .......................................
74
Keyless Entry – Troubleshooting .............
75
Keyless Entry Keypad
What Is the Keyless Entry Keypad ..........
76
Keyless Entry Keypad Limitations ...........
76
Locating the Keyless Entry Keypad ........
76Keyless Entry Keypad Master Access
Code ...............................................................
76
Keyless Entry Keypad Personal Access Codes .............................................................
77
Using the Keyless Entry Keypad ..............
78
Keyless Entry Keypad – Troubleshooting ........................................................................\
...
78
Easy Entry and Exit
How Does Easy Entry and Exit Work ........................................................................\
...
79
Switching Easy Entry and Exit On and Off ...................................................................
79
Liftgate - Vehicles With: Manual Liftgate
Opening the Liftgate ...................................
80
Closing the Liftgate ......................................
80
Liftgate - Vehicles With: Power Liftgate
Liftgate Precautions .....................................
82
Opening the Liftgate ....................................
82
Setting the Liftgate Opening Height ........................................................................\
..
84
Closing the Liftgate ......................................
84
Stopping the Liftgate Movement ...........
86
Liftgate Obstacle Detection ......................
87
Liftgate – Troubleshooting ........................
87
Security
Passive Anti-Theft System .......................
89
Anti-Theft Alarm System ..........................
89
Anti-Theft Alarm System Settings ........
90
Security – Troubleshooting ......................
90
Steering Wheel
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column .........................................................
92
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Table of Contents

Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column .........................................................92
Resetting the Stopping Position - Vehicles With: Power Adjustable
Steering Column .......................................
93
Horn ....................................................................
93
Switching the Heated Steering Wheel On and Off ...................................................
93
Wipers and Washers
Wipers ...............................................................
94
Autowipers ......................................................
94
Switching the Rear Window Wiper On and Off ..........................................................
95
Reverse Wipe ..................................................
95
Checking the Wiper Blades .......................
95
Replacing the Front Wiper Blades ..........
95
Replacing the Rear Wiper Blades ...........
96
Washers ............................................................
96
Wipers and Washers – Troubleshooting ........................................................................\
...
97
Exterior Lighting
Exterior Lighting Control ............................
98
Headlamps ......................................................
98
Headlamps – Troubleshooting ...............
99
Autolamps .......................................................
99
Exterior Lamps .............................................
100
Automatic High Beam Control ................
101
Automatic High Beam Control – Troubleshooting ......................................
103
Adaptive Front Lighting ............................
103
Interior Lighting
Switching All of the Interior Lamps On and Off ........................................................
105
Switching the Front Interior Lamps On and Off ........................................................
105
Switching the Rear Interior Lamps On and Off ........................................................
105
Interior Lamp Function ..............................
105Adjusting the Instrument Panel Lighting
Brightness ..................................................
106
Ambient Lighting .........................................
106
Interior Lighting – Troubleshooting ......
106
Windows
Opening and Closing the Windows ......
107
Global Opening ............................................
107
Window Bounce-Back ..............................
108
Locking the Rear Window Controls ......
108
Interior Mirror
Interior Mirror Precautions .......................
109
Manually Dimming the Interior Mirror ........................................................................\
109
Auto-Dimming Interior Mirror .................
109
Exterior Mirrors
Adjusting the Exterior Mirrors ..................
110
Folding the Exterior Mirrors ......................
110
Auto-Dimming Exterior Mirror .................
110
Moonroof
Opening and Closing the Sun Shade ........................................................................\
...
111
Opening and Closing the Moonroof .......
111
Venting the Moonroof .................................
112
Moonroof Bounce-Back .............................
112
Instrument Cluster
Instrument Cluster Overview ...................
113
What Is the Tachometer ............................
113
What Is the Speedometer .........................
113
Fuel Gauge ......................................................
113
What Is the Engine Coolant Temperature Gauge ............................................................
114
What Is the Turbo Boost Gauge ..............
114
What Are the Instrument Cluster Warning Lamps .........................................
114
Instrument Cluster Warning Lamps ......
114
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Table of Contents

SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle
’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Data Privacy

Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets. Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings.
See
Connected Vehicle (page 360).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Data Privacy

STEERING WHEEL
See Using the Instrument Cluster Display Controls (page 117).
A
See
Shifting Using the Paddle Shifters (page 178).
B
See
Using the Instrument Cluster Display Controls (page 117).
C
See
Beginning a Voice Interaction (page 375). See Adjusting the Volume
(page 366).
D
See Setting the Cruise Control Speed
(page 212). See Setting the Adaptive
Cruise Control Speed (page 217).
E
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Visual SearchACB
DEE332330

WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death. WARNING:
To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death. WARNING:
Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation. WARNING:
If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS WARNING:
National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least
10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Airbags

HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
•
SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing 911 Assist