
Less Cost to Properly Maintain Your
Vehicle
The Ford Protect extended service plan
also offers a Premium Maintenance Plan
that covers all scheduled maintenance,
and selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) for electric
vehicles only.
Interest Free Finance Options
Just a 5% down payment provides you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (Canada Only)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. Visit
your local Ford of Canada dealer or
www.ford.ca to find the Ford Protect
extended service plan that is right for you.
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Check Every Six Months
The battery connections. Clean if necessary.
The body and door drain holes for obstructions. Clean if necessary. The cooling system fluid level and the coolant system strength. The door weatherstrips for wear. Lubricate if necessary.
The hinges, latches and outside locks for proper operation. Lubricate if necessary. The parking brake for proper operation.
The seatbelts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and seatbelt for operation.
The washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
It is important to have the systems on your
vehicle regularly checked. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
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Multi-Point Inspection
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.
2 If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By date
on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Oil Change Reminder
Your vehicle comes with an oil change
reminder that determines when you should
change the engine oil based on how you
use your vehicle. Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
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When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Extended hot or cold operation Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer for
requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-
joints - all-wheel drive only.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the oil change reminder after engine oil and filter changes. See
Resetting the
Engine Oil Change Reminder (page 294).
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Other Maintenance Items
1
Replace the cabin air filter.
Every 20,000 mi
(32,000 km)
Replace the engine air filter.
Every
30,000 mi
(48,000 km)
Replace the spark plugs.
Every
100,000 mi
(160,000 km) Inspect the accessory drive belt(s). 2
Change the automatic transmission fluid.
Every
150,000 mi
(240,000 km) Replace the accessory drive belt(s). 3
Change the engine coolant. 4
At
200,000 mi
(320,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 After initial inspection, inspect every other oil change until replaced.
3 If not replaced within the last
100,000 mi (160,000 km).
4 Initial replacement at 10 years or
200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km). Brake Fluid Maintenance
1
Change the brake fluid. 2
Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for
the interval.
2 Brake fluid servicing requires special equipment available at your authorized dealer.
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ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING: Do not fasten antenna
cables to vehicle wiring, fuel pipes and
brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags. Note:
We test and certify your vehicle to
meet electromagnetic compatibility
legislation. It is your responsibility to make
sure that any equipment an authorized
dealer installs on your vehicle complies with
applicable local legislation and other
requirements. Installation of some
aftermarket electronic devices could
degrade the performance of vehicle
functions, which use radio frequency signals
such as broadcast radio receiver, tire
pressure monitoring system, push button
start, Bluetooth®
connectivity or satellite
navigation.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following illustrations and table. We do not
provide any other special provisions or
conditions for installations or use.
Car 469
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1
180 Degree Camera...................................206
180 Degree Camera Settings........................ 206
180 Degree Camera Indicators..............206
180 Degree Camera Limitations............206
180 Degree Camera Precautions..........206
180 Degree Camera Settings..................206 Switching the 180 Degree Camera On and
Off...................................................................... 206
Switching the 180 Degree Camera View................................................................... 207
9
911 Assist...........................................................59
A
A/C See: Climate Control......................................... 128
About This Publication..................................17 Features and Options.......................................... 17
Illustrations.............................................................. 17
Location of Components.................................... 17
ABS See: Brakes............................................................ 187
Accessing Apps............................................382
Accessing Feature Drawers......................374 Application Drawer............................................ 374
Vehicle Drawer.................................................... 374
Accessing Navigation.................................384
Accessing the Passive Key Backup Position.........................................................164
Accessories....................................................388
Active Park Assist........................................208 Active Park Assist – Troubleshooting.........210
Active Park Assist Precautions
..............208
Active Park Assist – Troubleshooting.........................................210
Active Park Assist – Frequently Asked Questions......................................................... 210
Active Park Assist – Information Messages.......................................................... 210
Adaptive Cruise Control
.............................214
Adaptive Cruise Control –
Troubleshooting............................................. 222
Lane Centering................................................... 220Adaptive Cruise Control Automatic
Cancellation.................................................217
Adaptive Cruise Control Indicators.......220
Adaptive Cruise Control Limitations...................................................215
Sensor Limitations............................................. 215
Adaptive Cruise Control Precautions..................................................214
Hilly Condition Usage........................................ 214
When Following a Vehicle............................... 214
Adaptive Cruise Control – Troubleshooting
........................................222
Adaptive Cruise Control – Information
Messages.......................................................... 222
Adaptive Front Lighting
.............................103
How Does Adaptive Front Lighting
Work................................................................... 103
Switching Adaptive Front Lighting On and Off....................................................................... 104
Adjusting the Exterior Mirrors...................110
Adjusting the Headlamps.........................301 Vertical Aim Adjustment................................. 301
Adjusting the Instrument Panel Lighting Brightness....................................................106
Adjusting the Map.......................................384 Changing the Format of the Map................384
Zooming the Map In and Out....................... 384
Adjusting the Seatbelt Height
...................45
Adjusting the Seatbelts During Pregnancy......................................................45
Adjusting the Sound Settings.................367 Balance and Fade.............................................. 367
Occupancy Mode............................................... 367
Sound Mode......................................................... 367
Speed Compensated Volume....................... 367
Tone Settings....................................................... 367
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................92
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................92
Adjusting the Volume
................................366
Aid Mode.........................................................226
How Does Aid Mode Work............................. 226
What Is Aid Mode.............................................. 226
Airbag Precautions
........................................52
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Airbags...............................................................50
Front Passenger Sensing System.................. 54
Air Conditioning See: Climate Control......................................... 128
Air Conditioning System Capacity and Specification - 2.0L EcoBoost™........356
Air Conditioning System Capacity and Specification - 2.7L EcoBoost™
..........357
Air Filter See: Changing the Engine Air Filter............298
Alert and Aid Mode.....................................226 How Does Alert and Aid Mode Work..........227
What Is Alert and Aid Mode........................... 226
Alert Mode
......................................................226
How Does Alert Mode Work.......................... 226
What Is Alert Mode........................................... 226
All-Wheel Drive
.............................................183
All-Wheel Drive Driving Hints......................... 183
All-Wheel Drive – Troubleshooting.............186
All-Wheel Drive Driving Hints..................183 Driving In Sand.................................................... 184
Driving on Hilly or Sloping Terrain................184
Driving on Snow and Ice.................................. 185
Driving Through Mud and Water................... 184
Emergency Maneuvers..................................... 183
All-Wheel Drive Limitations.....................183
All-Wheel Drive Precautions
....................183
All-Wheel Drive – Troubleshooting........................................186
All-Wheel Drive – Information Messages.......................................................... 186
AM/FM Radio................................................368 AM/FM Radio Limitations.............................. 368
Selecting a Radio Station.............................. 368
Ambient Lighting
..........................................106
Adjusting Ambient Lighting............................ 106
Switching Ambient Lighting On and Off....................................................................... 106
Anti-Lock Braking System.........................187 Anti-Lock Braking System
Limitations........................................................ 187
Anti-Theft Alarm System
...........................89
Arming the Anti-Theft Alarm System..........89
Disarming the Anti-Theft Alarm
System................................................................ 89
How Does the Anti-Theft Alarm System Work..................................................................... 89
What Is the Anti-Theft Alarm System.........89 What Is the Battery Backup Alarm...............89
What Is the Perimeter Alarm...........................
89
Anti-Theft Alarm System Settings.........90 Setting the Alarm Security Level................... 90
Switching Ask on Exit On and Off.................90
What are the Alarm Security Levels.............90
What Is Ask on Exit............................................. 90
Appendices...................................................469
Applying the Electric Parking Brake..............................................................190
Applying the Electric Parking Brake in an Emergency...................................................190
App Precautions
..........................................382
App Requirements......................................382
Apps
.................................................................382
Audio System...............................................366 AM/FM Radio...................................................... 368
Digital Radio........................................................ 369
Satellite Radio.................................................... 370
Audio System Precautions......................366
Auto-Dimming Exterior Mirror..................110 What Is the Auto-Dimming Exterior
Mirror................................................................... 110
Auto-Dimming Interior Mirror..................109 Auto-Dimming Interior Mirror
Limitations....................................................... 109
What Is the Auto-Dimming Interior Mirror
.................................................................. 109
Autolamps........................................................99 Autolamp Settings.............................................. 99
What Are Autolamps.......................................... 99
Autolock.............................................................72 Autolock Requirements...................................... 72
What Is Autolock................................................... 72
Automatically Releasing the Electric Parking Brake
...............................................191
Automatic Crash Shutoff.........................268 Automatic Crash Shutoff
Precautions ..................................................... 268
Re-Enabling Your Vehicle............................... 269
What Is Automatic Crash Shutoff...............268
Automatic Emergency Braking..............240 Switching Automatic Emergency Braking
On and Off........................................................ 241
What Is Automatic Emergency Braking.............................................................. 240
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