PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
248
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Ford Protect
Check every six months
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Horn operation
Accessory drive belt(s)
Radiator, cooler, heater and A/C hoses
Battery performance
Suspension component for leaks ordamage
Engine air filter
Steering and linkage
Exhaust system
Tires (including spare) for wear and properpressure**
Exterior lamps and hazard warning system
operation
Windshield for cracks, chips or pits
Fluid levels *
; fill if necessary
Washer spray and wiper operation
For oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and window
washer.
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
252
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Scheduled Maintenance
A
A/C
See: Climate Control........................................... 70
About This Manual...........................................5
ABS See: Brakes............................................................. 97
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 97
Accessories....................................................245
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............104
Adjusting the Headlamps..........................175 Vertical Aim Adjustment Procedure............175
Adjusting the Steering Wheel....................47
Airbag Disposal...............................................38
Air Conditioning See: Climate Control........................................... 70
Air Filter See: Changing the Engine Air Filter..............178
Appendices....................................................267
At a Glance........................................................16
Audible Warnings and Indicators.............62 Headlamps On Warning Chime...................... 62
Key in Ignition Warning Chime........................ 62
Parking Brake On Warning Chime.................. 62
Audio System
................................................235
General Information......................................... 235
Audio Unit.......................................................235 Accessing the Sound Settings...................... 236
Accessing the System Settings.................... 236
Adjusting the Volume....................................... 236
Changing Radio Stations................................ 236
Pausing or Playing Media............................... 236
Returning to the Previous Screen................236
Scrolling Through the Menu Options.........236
Selecting a Menu Option................................. 237
Selecting Media.................................................. 236
Selecting the Radio........................................... 237
Setting a Memory Preset................................. 237
Switching the Audio Unit On and Off.........237
Using a Cell Phone............................................. 237
Using Seek, Fast Forward and Reverse.............................................................. 237Autolamps.........................................................51
Windshield Wiper Activated
Headlamps......................................................... 51
Automatic High Beam Control
..................53
Automatic High Beam Control Indicators........................................................53
Automatic Transmission
.............................92
Brake-Shift Interlock.......................................... 94
If Your Vehicle Gets Stuck in Mud or Snow.................................................................... 95
Progressive Range Selection - PRS..............94
Putting your vehicle in or out of gear:...........92
Understanding Your SelectShift Automatic ™ Transmission.......................... 93
Automatic Transmission Fluid Check.............................................................169
Automatic Transmission Fluid Filter.............171
Checking Automatic Transmission Fluid.................................................................... 169
Auxiliary Power Points
..................................76
110 Volt AC Power Point..................................... 76
12 Volt DC Power Point....................................... 76
Locations................................................................. 76
Auxiliary Switches.......................................246 Upfitter Interface Module................................ 247
B
Battery See: Changing the 12V Battery....................... 173
Bonnet Lock See: Opening and Closing the Hood............161
Booster Seats
..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check...........................................171 Brake Fluid Service Interval............................. 172
Brakes.................................................................97 General Information............................................ 97
Breaking-In......................................................137
Bulb Specification Chart...........................232
C
Canceling the Set Speed...........................103
Capacities and Specifications................223 Air Conditioning System.................................. 223
Alternative Engine Oil for Extremely Cold Climates........................................................... 226
291
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index
Automatic Transmission.................................
223
Dana Conventional Axle M70FF (M267FF)......................................................... 230
Dana Conventional Axle M70HD (M273HD)......................................................... 231
Dana Limited Slip Axle M70FF (M267FF)......................................................... 229
Dana Limited Slip Axle M70HD (M273HD)........................................................ 230
Door Weatherstrips........................................... 229
Engine Coolant................................................... 224
Engine Oil.............................................................. 225
Fuel Tank............................................................... 226
Grease.................................................................... 226
Hydroboost Brake System............................. 228
Locks....................................................................... 229
Power Steering System................................... 228
Vacuum Brake System..................................... 227
Washer Reservoir................................................ 231
Car Wash See: Cleaning the Exterior............................... 180
Catalytic Converter.......................................89
On-Board Diagnostics (OBD-II)..................... 90
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 90
Changing a Bulb
.............................................177
Lamp Assembly Condensation...................... 177
Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Cut-Away Only)............................... 178
Replacing Front Parking Lamp and Direction Indicator Bulbs................................................ 178
Replacing Headlamp Bulbs............................. 177
Replacing Side Marker Bulbs.......................... 178
Changing a Fuse...........................................159 Fuses....................................................................... 159
Changing a Road Wheel
.............................213
Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 214
Tire Change Procedure..................................... 215
Changing the 12V Battery...........................173 Dual Batteries....................................................... 174
Reconnecting the Battery................................ 174
Changing the Engine Air Filter..................178
Changing the Wiper Blades
......................175
Checking the Wiper Blades.......................174
Child Restraint and Seatbelt Maintenance..................................................31
Child Restraint Positioning.........................25 Child Safety
........................................................17
General Information............................................. 17
Cleaning Leather Seats
..............................184
Cleaning Products.......................................180 Materials................................................................ 180
Cleaning the Engine.....................................182
Cleaning the Exterior..................................180 Cleaning the Headlamps.................................. 181
Exterior Chrome Parts....................................... 181
Exterior Plastic Parts.......................................... 181
Stripes or Graphics..............................................181
Underbody............................................................. 181
Under Hood........................................................... 181
Cleaning the Instrument Panel and Instrument Cluster Lens.........................183
Cleaning the Interior....................................183 Mirrors..................................................................... 183
Cleaning the Wheels...................................185
Cleaning the Windows and Wiper Blades............................................................182
Climate Control...............................................70
Connected Vehicle
......................................234
Connecting the Vehicle to a Mobile
Network............................................................ 234
Connected Vehicle Limitations..............234
Connected Vehicle Requirements.........234
Connected Vehicle – Troubleshooting........................................234
Connecting a Bluetooth Device.............240 Pairing a Device.................................................. 240
Connecting the Vehicle to a Mobile Network........................................................234
Connecting FordPass to the Connectivity Device................................................................ 234
Disabling the Connectivity Device...............234
What Is the Connectivity Device.................. 234
Coolant Check See: Engine Coolant Check............................ 165
Crash Sensors and Airbag Indicator........37
Cruise Control................................................103
Cruise Control Indicators...........................104
Cruise Control - Vehicles With: Adaptive Cruise Control
...............................................47
Cruise Control - Vehicles With: Cruise Control............................................................48
Customer Assistance
..................................145
292
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index
D
Data Recording..................................................7
Comfort, Convenience and Entertainment
Data........................................................................\
9
Event Data................................................................. 9
Service Data............................................................. 8
Services That Third Parties Provide...............10
Services That We Provide.................................. 10
Vehicles With a Connectivity Device.............10
Vehicles With an Emergency Call System................................................................... 11
Vehicles With SYNC.............................................. 11
Daytime Running Lamps..............................51
Digital Radio
..................................................238
HD Radio Reception and Station
Troubleshooting............................................ 239
Direction Indicators
........................................52
Doors and Locks.............................................42
Driver Alert.........................................................111 Using Driver Alert.................................................. 111
Driver and Passenger Airbags....................33 Children and Airbags........................................... 37
Passenger Airbag On and Off Switch ..........33
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids.......................................................111
Driving Hints....................................................137
Driving Through Water................................138
DRL See: Daytime Running Lamps.......................... 51
E
Economical Driving
.......................................137
Electromagnetic Compatibility...............267
Emission Law..................................................88
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance...........89
Tampering With a Noise Control System................................................................ 88
End User License Agreement.................269 SYNC End User License Agreement
(EULA).............................................................. 269
Engine Block Heater
.....................................80
Using the Engine Block Heater....................... 80
Engine Coolant Check................................165 Adding Coolant................................................... 165Coolant Change...................................................
167
Engine Coolant Temperature Management.................................................. 168
Fail-Safe Cooling................................................. 167
Recycled Coolant................................................ 167
Severe Climates................................................... 167
Engine Emission Control
.............................88
Engine Immobilizer See: Passive Anti-Theft System..................... 45
Engine Oil Check
...........................................163
Adding Engine Oil............................................... 163
Engine Oil Dipstick.......................................163
Engine Specifications.................................219 Drivebelt Routing................................................ 219
Environment
......................................................15
Essential Towing Checks...........................130 Before Towing a Trailer..................................... 134
Hitches..................................................................... 131
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 135
Safety Chains........................................................ 131
Trailer Brakes......................................................... 131
Trailer Lamps........................................................ 134
Trailer Towing Connector................................ 130
When Towing a Trailer...................................... 135
Event Data Recording See: Data Recording............................................... 7
Exterior Mirrors
................................................55
Fold-Away Exterior Mirrors............................... 55
Power Exterior Mirrors........................................ 55
Telescoping Mirrors ............................................ 56
F
Fastening the Seatbelts..............................28 Seatbelt Locking Modes.................................... 29
Using Seatbelts During Pregnancy................28
Flat Tire See: Changing a Road Wheel......................... 213
Floor Mats
.......................................................138
Ford Credit.........................................................12
US Only...................................................................... 12
Ford Protect
...................................................248
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 249
Ford Protect Extended Service Plans (U.S. Only).................................................................. 248
Fuel and Refueling
.........................................82
293
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index
Fuel Consumption.........................................86
Advertised Capacity........................................... 86
Fuel Economy....................................................... 86
Fuel Filter..........................................................173
Fuel Quality - E85..........................................82 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................... 82
Switching Between E85 and Gasoline.........83
Fuel Quality - Gasoline................................84 Choosing the Right Fuel.................................... 84
Fuel Shutoff
.....................................................141
Fuses..................................................................151
Fuse Specification Chart............................151 Engine Compartment Fuse Box..................... 151
Passenger Compartment Fuse Box............156
G
Gauges................................................................57 2.3 Inch Display...................................................... 57
8 Inch Display........................................................ 58
Engine Coolant Temperature Gauge............59
Engine Oil Pressure Gauge............................... 59
Fuel Gauge.............................................................. 59
Transmission Fluid Temperature Gauge.................................................................. 59
Gearbox See: Transmission................................................ 92
General Information on Radio Frequencies
...................................................39
General Maintenance Information.......250 Multi-point Inspection...................................... 252
Owner Checks and Services........................... 251
Protecting Your Investment........................... 250
Why Maintain Your Vehicle?......................... 250
Why Maintain Your Vehicle at Your Dealership?..................................................... 250
Getting Assistance Outside the U.S. and Canada..........................................................148
Getting the Services You Need................145 Away From Home............................................... 145
H
Handbrake See: Parking Brake............................................... 98
Hazard Flashers
..............................................141 Headlamp Adjusting
See: Adjusting the Headlamps...................... 175
Headlamp Removal See: Removing a Headlamp........................... 176
Headrest See: Head Restraints........................................... 73
Head Restraints...............................................73
Heating See: Climate Control........................................... 70
Hill Start Assist...............................................98 Switching the System On and Off.................99
Using Hill Start Assist......................................... 99
Hints on Controlling the Interior Climate.............................................................71
Defogging the Side Windows in Cold Weather............................................................... 72
General Hints........................................................... 71
Quickly Cooling the Interior............................... 72
Quickly Heating the Interior............................... 71
Recommended Settings for Cooling.............72
Recommended Settings for Heating.............71
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures.................................................... 72
Hints on Driving With Anti-Lock Brakes..............................................................97
Hood Lock See: Opening and Closing the Hood............161
Horn....................................................................48
I
Ignition Switch.................................................78
In California (U.S. Only).............................146
Information Display Control......................48
Information Displays
.....................................63
General Information............................................ 63
Information Messages
.................................66
AdvanceTrac and Traction Control...............66
Battery and Charging System.......................... 67
Doors and Locks................................................... 67
Engine....................................................................... 67
Fuel........................................................................\
.... 68
Maintenance.......................................................... 68
Power Steering..................................................... 69
Transmission......................................................... 69
Installing Child Restraints............................19 Child Seats............................................................... 19
294
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index
Using Lap and Shoulder Belts..........................
19
Using Tether Straps.............................................. 21
Instrument Cluster.........................................57
Instrument Lighting Dimmer......................51
Instrument Panel............................................16
Interior Mirror...................................................56
Automatic Dimming Mirror............................... 56
Manual Dimming Mirror..................................... 56
Introduction........................................................5
J
Jump Starting the Vehicle.........................142 Connecting the Jumper Cables..................... 142
Jump Starting....................................................... 142
Preparing Your Vehicle...................................... 142
Removing the Jumper Cables........................ 143
K
Keys and Remote Controls.........................39
L
Lane Keeping System
...................................112
Switching the System On and Off.................113
System Display..................................................... 113
System Settings................................................... 113
Troubleshooting................................................... 114
Lighting Control
..............................................50
Flashing the Headlamp High Beam...............51
Headlamp High Beam....................................... 50
Lighting..............................................................50 General Information........................................... 50
Limited Slip Differential..............................96
Load Carrying
.................................................120
Load Limit.......................................................120 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 124
Vehicle Loading - with and without a Trailer.................................................................. 120
Locking and Unlocking
.................................42
Autolock Feature.................................................. 43
Autounlock Feature............................................. 43
Enabling or Disabling Autolock and Autounlock......................................................... 43
Illuminated Entry.................................................. 43Power Door Locks................................................
42
Remote Control..................................................... 42
Lug Nuts See: Changing a Road Wheel......................... 213
M
Maintenance...................................................161 General Information........................................... 161
Manual Climate Control..............................70 Heater Only System............................................ 70
Manual Climate Control.................................... 70
Manual Seats...................................................74 Manual Lumbar .................................................... 74
Moving the Seat Backward and Forward............................................................... 74
Recline Adjustment............................................. 74
Message Center See: Information Displays................................. 63
Mirrors See: Windows and Mirrors................................ 55
Mobile Communications Equipment......14
Motorcraft Parts
............................................219
N
Normal Scheduled Maintenance
...........253
O
Oil Change Indicator Reset.......................164
Oil Check See: Engine Oil Check....................................... 163
Opening and Closing the Hood................161
Ordering Additional Owner's Literature......................................................149
Obtaining a French Owner ’s Manual..........149
Overriding Automatic High Beam Control............................................................54
P
Parking Aids
.....................................................101
Parking Brake..................................................98
Passive Anti-Theft System.........................45
SecuriLock®........................................................... 45
PATS See: Passive Anti-Theft System..................... 45
295
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index
Perchlorate.........................................................11
Playing Media From a USB Device........243
Selecting the USB Device............................... 243
Supported Audio File Formats...................... 243
Power Door Locks See: Locking and Unlocking............................. 42
Power Seats......................................................75
Recline Adjustment............................................. 75
Power Steering Fluid Check......................172
Power Windows
..............................................55
Accessory Delay.................................................... 55
One-Touch Down................................................. 55
Pre-Collision Assist
.......................................116
Adjusting the Pre-Collision Assist
Settings............................................................... 117
Blocked Sensors.................................................. 118
Distance Indication and Alert.......................... 117
Using the Pre-Collision Assist System........116
Protecting the Environment........................15
Puncture See: Changing a Road Wheel......................... 213
R
Rear Axle
...........................................................96
Rear Passenger Climate Controls.............72
Setting the Blower Motor Speed.................... 72
Switching the Rear Climate Control On and Off........................................................................\
.. 72
Rear View Camera........................................101 Using the Rear View Camera System..........101
Rear View Camera See: Rear View Camera.................................... 101
Recommended Towing Weights............126 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 129
Reduced Engine Performance.................137
Refueling...........................................................85 Fuel Filler Cap....................................................... 86
Remote Control
..............................................39
Car Finder................................................................. 41
Changing the Remote Control Battery........40
Reprogramming the Remote Control..........40
Sounding the Panic Alarm................................. 41
Removing a Headlamp...............................176
Repairing Minor Paint Damage...............185 Replacement Parts
Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control..............................................................41
Reporting Safety Defects (Canada Only)..............................................................150
Reporting Safety Defects (U.S. Only)...............................................................149
Resuming the Set Speed..........................104
Roadside Assistance
..................................140
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 141
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 140
Vehicles Sold in the United States: Using Roadside Assistance.................................... 140
Roadside Emergencies..............................140
Running-In See: Breaking-In................................................... 137
Running Out of Fuel......................................84 Filling a Portable Fuel Container.................... 85
S
Safety Precautions
........................................82
Satellite Radio...............................................241
Satellite Radio Electronic Serial Number
(ESN)................................................................. 242
Satellite Radio Reception Factors................241
SiriusXM Satellite Radio Service................... 241
Troubleshooting................................................. 242
Scheduled Maintenance Record............257
Scheduled Maintenance
..........................250
Seatbelt Extensions.......................................31
Seatbelt Height Adjustment.....................30
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Seats....................................................................73
Security..............................................................45
Setting the Cruise Control Speed..........103 Changing the Set Speed.................................. 103
296
E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201910, First-Printing Index